Related Information - Cisco CTS 1000 - TelePresence System 1000 Video Conferencing Administration Manual

Managing Configuration Issues
Resetting the System
Caution Once the system is reset, you will have to reconfigure the system. You will be asked twice to confirm
your choice to revert to the factory image before software will carry out this request.

Resetting the system can take over two hours to complete.
A system reset results in the following:
•
•
If you select to reset the system to use factory defaults, check the Cisco IP telephone for messages during
the reset procedure:
•
•
To reset the system image to the factory default:
Step 1 Choose Troubleshooting > Configuration Issues. The Hardware/Software Versions page appears
listing the current hardware and software versions and active images.
Step 2 Click the Reset to Factory Image and Factory Configuration...and Restart Cisco TelePresence
System... button. The system image location is changed and the is system restarted.
Note If a Cisco TelePresence call is in progress, the changes will be made after the call ends.

Related Information

For more system troubleshooting information, see the
Guide
Cisco TelePresence System Administration Guide
4-46
The CTS is reset to the software image as originally shipped.
All configuration settings are reset to the factory defaults.
Data in bold blue text indicates where the current system image is located for each codec in the
system.
Locations of the factory image are listed.
on Cisco.com.
Chapter 4 Troubleshooting the CTS 500
Cisco TelePresence System Troubleshooting
OL-21845-01