Determining Device Status Using The Troubleshooting Interface - Cisco CTS 1000 - TelePresence System 1000 Video Conferencing Administration Manual

System Status
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The System Status box shows the following icons for the camera, display, documentation camera,
projector, and room IP phone for the conditions indicated.

Determining Device Status Using the Troubleshooting Interface

To determine individual microphone and speaker functionality, use the hardware troubleshooting
interface for your system. See the troubleshooting support document for your Cisco TelePresence
system:
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•
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Cisco TelePresence System Administration Guide
1-4
Projector/LCD
Room IP Phone
• Ellipses or Black Dot—Microphone is not expected or
microphone is not connected.
• Green check mark—Device is configured and operational.
• Hourglass—Device status is unknown or is being
determined.
• Question Mark—Microphone is not expected or
microphone is not connected.
• Red X with a broken pipe—Device in inaccessible. This
icon is seen if the primary codec cannot communicate with
a secondary codec.
• Red X—Device is not connected or device is not
configured:
– Cameras—When the video cable is not connected or is
loose, or when the Ethernet cable is not connected.
– Displays—When the video cable is not connected or
the display does not have power.
– Projectors—If the video cable is unplugged or the unit
does not have power.
Microphones—Offline.
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If you have specified in Cisco Unified
–
Communications Manager (Cisco Unified CM) that a
projector/LCD
Troubleshooting the CTS 500
Troubleshooting the CTS 500 32"
Troubleshooting the CTS 1000
Troubleshooting the CTS 1100
Chapter 1 Using the Cisco TelePresence System Administration Interface
is present and there is not one present.
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