Responding To Send Error - Kyocera TASKalfa 420i Operation Manual

Responding to Send Error

When an error occurs during transmission, Send Error appears. Check the error code and error message below,
and follow the corresponding corrective actions.
Error
Error Message
Code
1101 Failed to send the e-mail.
Failed to send i-FAX.
Failed to send via FTP.
Failed to send via SMB.
1102 Failed to send via SMB.
Failed to send the e-mail.
Failed to send i-FAX.
Failed to send via FTP.
1103 Failed to send via SMB.
Failed to send via FTP.
OPERATION GUIDE
Corrective Actions
Check the host name of the SMTP
server on the COMMAND CENTER.
Check the host name of FTP.
Check the host name of SMB.
Check the SMB settings.
- Login user name and login
password
* If the sender is a domain user,
specify the domain name.
- Host name
- Path
Check the followings on the
COMMAND CENTER.
- SMTP login user name and login
password
- POP3 login user name and login
password
Check the FTP settings.
- Login user name and login
password
* If the sender is a domain user,
specify the domain name.
- Path
- Folder share permissions of the
recipient
Check the SMB settings.
- Login user name and login
password
* If the sender is a domain user,
specify the domain name.
- Path
- Folder share permissions of the
recipient
Check the FTP settings.
- Path
- Folder share permissions of the
recipient
Troubleshooting
Reference Page
2-17
3-25
3-25
3-25
10-11
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