Responding To Send Error - Kyocera ECOSYS M4125idn Operation Manual

Troubleshooting > Responding to Messages

Responding to Send Error

The send error displayed on the screen are as follows.
Error
Code
Failed to send the e-mail.
1101
Failed to send via FTP.
Failed to send via SMB.
Failed to send via SMB.
1102
Failed to send the e-mail.
Failed to send via FTP.
Failed to send via SMB.
1103
Failed to send via FTP.
Failed to send the e-mail.
1104
Message
Check the host name of the SMTP server on the
Command Center RX.
Check the host name of FTP.
Check the host name of SMB.
Check the SMB settings.
•
If the sender is a domain user, specify the domain name.
•
•
Check the following on the Command Center RX.
•
•
•
Check the FTP settings.
•
If the sender is a domain user, specify the domain name.
•
•
Check the SMB settings.
•
If the sender is a domain user, specify the domain name.
•
•
Check the FTP settings.
•
•
Check the e-mail address.
If the address is rejected by the domain, you cannot send
the email.
Corrective Actions
Login user name and login password
NOTE
Host name
Path
SMTP login user name and login password
POP3 login user name and login password
E-mail size limit
Login user name and login password
NOTE
Path
Folder share permissions of the recipient
Login user name and login password
NOTE
Path
Folder share permissions of the recipient
Path
Folder share permissions of the recipient
NOTE
11-22
Reference
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