Troubleshooting > Responding to Error Messages
W
Error Message
Warning low memory.
Responding to Send Error
Error
Error Message
Code
1101
Failed to send the e-mail.
Failed to send via FTP.
Failed to send via SMB.
1102
Failed to send via SMB.
Failed to send the e-mail.
Failed to send via FTP.
1103
Failed to send via SMB.
Failed to send via FTP.
1104
Failed to send the e-mail.
1105
Failed to send via SMB.
Failed to send the e-mail.
Failed to send via FTP.
1106
Failed to send the e-mail.
1131
Failed to send via FTP.
Checkpoints
—
Check the host name of the SMTP server on the COMMAND
CENTER.
Check the host name of FTP.
Check the host name of SMB.
Check the SMB settings.
• Login user name and login password
NOTE: If the sender is a domain user, specify the domain
name.
• Host name
• Path
Check the followings on the COMMAND CENTER.
• SMTP login user name and login password
• POP3 login user name and login password
Check the FTP settings.
• Login user name and login password
NOTE: If the sender is a domain user, specify the domain
name.
• Path
• Folder share permissions of the recipient
Check the SMB settings.
• Login user name and login password
NOTE: If the sender is a domain user, specify the domain
name.
• Path
• Folder share permissions of the recipient
Check the FTP settings.
• Path
• Folder share permissions of the recipient
Check the e-mail address.
NOTE: If the address is rejected by the domain, you cannot
send the e-mail.
Select [On] of the SMB settings on the COMMAND CENTER.
Select [On] of the SMTP settings on the COMMAND CENTER.
Select [On] of the FTP settings on the COMMAND CENTER.
Check the sender address of SMTP on the COMMAND
CENTER.
Select [On] of the secure protocol settings on the COMMAND
CENTER.
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Corrective Actions
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Corrective Actions
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