Troubleshooting > Troubleshooting
Responding to Send Error
Error
Code
1102
Failed to send via SMB.
Failed to send the e-mail.
Failed to send via FTP.
1103
Failed to send via SMB.
1132
Failed to send the e-mail.
Failed to send via FTP.
Message
Check the SMB settings.
•
If the sender is a domain user, specify the domain
name.
•
•
Check the following on the Command Center RX.
•
•
•
Check the FTP settings.
•
If the sender is a domain user, specify the domain
name.
•
•
Check the SMB settings.
•
If the sender is a domain user, specify the domain
name.
•
•
Check the following of the SMTP server.
•
•
Check the following of the FTP server.
•
•
Corrective Actions
Login user name and login password
NOTE
Host name
Path
SMTP login user name and login password
POP3 login user name and login password
E-mail size limit
Login user name and login password
NOTE
Path
Folder share permissions of the recipient
Login user name and login password
NOTE
Path
Folder share permissions of the recipient
Is SMTP over SSL available?
Is the encryption available?
Is FTPS available?
Is the encryption available?
10-23
Reference
Page
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page 5-26
page 2-34
page 2-34