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Table of Contents Chapter 1 Quick Start Starting and Logging in ......................... 1-1 Editing Authentication Options ...................... 1-1 Device Discovery .......................... 1-2 Adding Devices ........................1-2 Automatic Device Discovery ....................1-3 Excluded Devices ........................1-3 User Interface ..........................1-4 Main Menu ..........................1-4 My Views Pane ........................
Adding Groups ........................3-3 Adding a Contact to a Group ....................3-3 Deleting a Contact From a Group .................... 3-3 Deleting Contacts and Groups ....................3-4 Editing Contacts and Groups ....................3-4 Copying Contacts and Groups ....................3-4 Searching the Address Book ....................3-5 One Touch Keys ........................
Saving the Firmware Upgrade Export File ..................7-4 Chapter 8 Workspaces Adding a New Workspace ......................8-1 Opening an Existing Workspace ....................8-1 Import and Export Workspaces ..................... 8-1 Importing a File to a New Workspace ..................8-2 Exporting a Workspace to a File ....................8-2 Exporting a View to a File ......................
1 Quick Start Many features are available to help you organize and monitor network device information. These features are available for starting the application, discovering devices, and getting familiar with the user interface. Starting and Logging in Open the application. If you have administrator rights, your last saved workspace appears and you can proceed with your tasks.
Quick Start In the New password text box, type a password for a local user. A password is a maximum of 32 characters. A blank password is allowed. In Confirm password, type the password again. Click OK to save the password. Device Discovery Discovery is a process that checks networks for printing devices.
Quick Start Selected network segments list by selecting it and clicking Remove. Click Next to continue through the wizard and select TCP/IP port, SNMP options, SSL options, and discovery start time. Automatic Device Discovery You can set up a regular schedule for performing the discovery process. If devices are frequently added to or removed from the network, performing discovery on a regular basis will keep the device database up to date.
Quick Start User Interface The user interface is designed to help you quickly get the information you need about your network devices. The screen is divided between left and right panes. On the left pane, you can select which view appears in the device list in the right pane. A view is a specified organization of columns and rows (list), or a layout (map) of the device data.
Quick Start Green icon with a white check mark. This icon indicates the device is ready to print, or is in the process of printing. Error Red icon with white “X”. This icon means the device is unable to print and needs immediate attention.
Quick Start To collapse the row back to regular device list size, click the triangle icon again. Closing the Application Window You can close just the application window so that the device list is no longer visible on the screen, but the application continues to run in the system tray. This is useful if you want to reduce the number of open windows on your desktop, or if you are running a task that does not need visual monitoring.
2 View Management The application offers two types of views: custom views that are listed under the My Views heading, and eight standard views defined by the application that are listed under Default Views. The default views are: Device: General View, Capability View, Counter View, Firmware View, Asset View, Map View Accounts: Accounting Devices View, Accounts View...
View Management Displays the device counters for total printed pages, copier printed pages, printer printed pages, FAX/i-FAX printed pages, black & white printed pages, single color printed pages, full color printed pages, total scanned pages, copier scanned pages, fax scanned pages, and other scanned pages. Firmware View Displays firmware information, including system firmware, engine firmware, scanner firmware, fax firmware (Ports 1 and 2), panel firmware, and NIC...
View Management Click Zoom Out to decrease the size of the image one step. Click Zoom to Fit to place the entire image within the screen. If you change the screen size, click Zoom to Fit again. Type a percentage between 50% and 300% in the Zoom box and press Enter.
View Management Removing a Device or Account from View You can remove a device or account so that it does not appear in a custom view under My Views. This does not delete the item from the database. Only devices or accounts in a manual view can be removed from view.
View Management Click Edit > Advanced Search, or click the Advanced Search icon in the application toolbar above the device list. The Advanced Search dialog box opens. Select a search logic: Match all criteria This option searches for devices or accounts that meet all the search terms specified under Criteria.
View Management Manual View A manual view is a custom view that includes devices or accounts selected from an existing view. A manual view will match the current view in the right pane: Device: General View, Capability View, Counter View, Firmware View, Asset View, Map View Account: Accounting Devices View, Accounts View...
View Management Click Export to open the Export View to CSV / XML dialog box. Select the format type, name the report, and click Save to save the file. Updating a View When any view under My Views is changed, an asterisk appears after its name in the title bar until it is saved.
View Management Click Edit > Delete View. There is no confirmation dialog box after you click Delete View. Resizing the View Areas If many views have been saved under My Views, or if your views have long names, you can see the view list more easily by changing the size of the viewing area in the left pane.
3 Device The Device menu is used for finding devices and managing device settings. Device Properties The Properties dialog box displays settings and status information about the selected device. To open device properties, select a device, and click the Device icon. Alternatively, right-click on the device, and then in the context menu click Properties.
Device Click the Properties icon to display information about the selected device. Alternatively, right-click on the device, and then in the context menus click Properties. Click Refresh to update any settings that might have been changed on the device while this dialog box was open. Displaying Device Home Page Printing devices that contain web servers can display a web page containing information about the device's current status and settings.
Device FAX Number Internet FAX Address You can create One Touch Keys to let you access address book entries by pressing one key on the printing system’s operation panel. Adding Contacts You can add individuals to the address book stored on a device. In the menu bar at the top left of the Address Book, click Add contact.
Device Double-click on an existing group to open the Group Settings dialog box. Alternatively, select the group, then click the Properties icon to open the dialog box. Select one or more contacts to delete. In the menu bar at the top left of the dialog box, click Remove members, then click Yes to confirm.
Device The naming continues to follow this pattern. Searching the Address Book You can search the device address book in order to update contact or group information. Address book information can be searched by Number, Name, E-mail, FTP, SMB, FAX number or Internet FAX address. In the Searchable fields drop-down list box, choose the field to search.
Device Searching One Touch Keys In the One Touch Keys dialog box, you can search by Number, Type, Name, and Address ID. In the One Touch Keys Destination dialog box, you can search by Number, Type, Name, and Destination. In the Searchable Fields list, select the field to search. Type a full or partial search string in the adjacent Quick Search text box.
Device Click Device > Users. In the Users dialog box, click the Add User icon. Type information about the user in the dialog box. Click OK to create the new device user. You can delete a device user by selecting it from the list and clicking Delete. Setting a Simple Login Key You can select simple login settings for your device.
Device To clear the resulting list, click the Clear Search icon. Jobs The Jobs command opens the Jobs dialog box, where you can view information about jobs currently in the queue for the device. Job logs show information about recent jobs that were processed. Four types of status are available: Print Jobs Status, Send Job Status, Store Job Status, and Scheduled Job Status.
Device Stored Jobs The Stored Jobs command opens the Stored Jobs dialog box, where you can view Temporary and Permanent print jobs stored on the hard disk. Stored print jobs can be printed or deleted from hard disk memory. You can also print a list of stored jobs.
Device Select a delete option: Select a print job from the list. Press Ctrl or Shift + click to select multiple print jobs. Click Delete > Delete Selected Jobs. To delete all Temporary jobs, select Delete > Delete Temporary Jobs. To delete all Permanent jobs, select Delete >...
Device When available, set the value from 1 to 30000 MB. Automatic file deletion delay (days) When available, select the time the file is saved in device memory, from 1 to 31 days. Shared Select to enable the box for multiple users. Password Set a password for the box, if desired.
Device Exporting a Document Box List You can save the document box list in your computer or network. Once saved, it can be imported into a printer driver. Select a device. Select Device > Document Box. The Document Box dialog box opens. Select a box from the list.
Device Moving Documents Between Document Boxes You can drag and drop documents between document boxes on the same device. In the left-side tree view, select the document box containing the file to move. Select one or more files, and move them by dragging from the right-side view to the destination document box.
Device Exporting a Virtual Mailbox List You can save the virtual mailbox list to your computer or network. Once saved, it can be imported into the printer driver. Select a device. Select Device > Virtual Mailbox. The Virtual Mailbox dialog box opens. Select a virtual mailbox from the list.
Device Click OK in the Advanced dialog box. Click Close in the Virtual Mailbox dialog box. Adding a New Virtual Mailbox You can create a new virtual mailbox on the hard disk. A maximum of 255 virtual mailboxes is supported. Select a device.
Device Select a device. To set the same notifications for more than one device, press Ctrl or Shift + click to select devices. In the menu at the top of the screen, click Device > Notification Settings. The Notifications Settings dialog box opens. You can also open the dialog box by right-clicking on the selected devices in the device list, then selecting Notifications Settings from the list.
Device Authentication Settings Authentication Settings provide a convenient way for administrators to manage user authentication and network user properties. Only one Authentication Settings dialog can be opened per device. A maximum of three dialogs can be open (for three different devices) at the same time. Setting User Authentication With Authentication Settings, an administrator can configure some MFP devices to require a user login before it is accessed.
Device If you want to get the network user property, click Obtain network user property. Only ASCII characters are allowed in the text boxes. Type the server name in the LDAP server name text box. The maximum is 64 characters. Select the LDAP port number from the list.
Device Click OK. Setting ID Card Login You can select ID card login settings for your device. ID card login is available when an ID card authentication kit is activated. In any Device view, select a printing system. Click Device > Advanced > Authentication Settings. If authentication is required, enter login and password information.
Device The Add Group dialog box and the Edit Group dialog box contain the same settings. For the group named Other, the Group information cannot be edited, but the Access level and Job authorization settings can be edited. In the Group information section, in the Group ID text box, type an identifying number of up to 10 numeric characters In the Group name text box, type a name for the group.
Device In the toolbar, click the Authorize Groups icon. Click On to activate group authorization. Click Off to deactivate group authorization. Click OK to save your choice. Searching the Group List You can search for groups in the Network Groups list. Click to select one device in the device list.
Device Click Send to send the data. User Guide 3-22...
4 Account The Account menu is used to find accounts and manage account settings. Administrator Login For some models, administrator authentication is required to access selected features in the Device and Account menus. Available features vary by model. When you select the feature from a menu or context menu, you are prompted to type one of the following in the Administrator Login dialog box: Command Center password Administrator Login and Administrator Password (with optional Use...
Account Account Properties The Account Properties dialog box contains information about counters and usage restrictions for an account. To view the dialog box, click Account > View Accounts on this Device, and then select Account Properties. Alternatively, right-click in the Device Accounts view, click on View Accounts on this Device, then right click on an account and select Properties.
Account A count is kept of the number of pages output or scanned by the associated function. When the limit is reached, the user cannot use the function until the counter is reset by the administrator. Reject usage The user cannot use this function. Device Accounts To view the Device Accounts, select Accounting Devices View, right click on a device, and select View Accounts on this Device.
Account Automatic Counter Reset This function resets the counters on a printing system to zero when a counter report is successfully sent. If the counter report is not successfully sent, the reset is not performed. Creating a Counter Report To create a counter report for a selected Account view, follow these steps: In the My Views panel, highlight an Account view for which to create a counter report and select Account >...
Account Hiding or Showing Unmanaged Devices In Accounting Devices View, you can view all account devices or view only the managed devices. In the toolbar, click Hide Unmanaged Devices to remove unmanaged devices from view. In the toolbar, click Hide Unmanaged Devices again to view unmanaged devices.
Account If you select Send e-mail, enter one or more e-mail addresses to a maximum of three, in the Send e-mail list box. Under Notifications, select the events that will trigger a notification. To save your selections and close the dialog box, click OK. Device Accounting Settings The Device Accounting Settings dialog box provides options for controlling or monitoring a device.
Account In the Device Accounting Settings dialog box, click Job Accounting. The list of options is expanded. Select to enable Job Accounting, and enable or disable counts for the following printing system functions: Job accounting for copying Job accounting for printing Job accounting for scanning Job accounting for FAX If you are finished selecting Job Accounting options, you can select other...
Account you do not want to save any of your selections, click Cancel. The dialog box closes and the application returns to the Accounting Devices View. Setting Permit Processing and Copy Counter You can permit or prohibit processing jobs without an Account ID. In the Device Accounting Settings dialog box, click Additional.
Account Account List This is a list of device accounts with information about print, copy, scan and FAX counts. On the Settings page, select the category of settings to copy to the destination devices. Only one category of settings can be selected for each Multi-Set process.
Account If the process completes successfully, the properties or settings are copied from the file to the destination device. Click Close. If the process does not complete successfully, you can click Details to see a list of the errors. If you want to save the error list, click Export to open a dialog box for saving to a log file.
Account Select one or more devices or accounts. In the toolbar, click Export > Information. Select .CSV or .XML as the file type. Name and save the file. Exporting Counter Information You can export a device’s counter information to a .CSV or .XML file. Under My Views or Default Views, select an account or a device that supports accounting: Accounts View: select the desired account...
5 Communication Settings Communication Settings control the network communications with each device. Available settings vary depending on the model and can include Network interface settings, Secure protocol settings, Login, and Account Polling Settings, and Device Polling Settings. If authentication is enabled, the Login user name and Password must be set correctly in order to access several functions of the device, such as Address Book, Users, or Document Box.
Communication Settings these logical printer ports must match the port number entered in Communication Settings. A restart may be required for logical printer changes to take effect. Use the reset page in the Command Center Basic tab. Note: In older models, set the port number from the device home page. Select Networking >...
Communication Settings Device Polling Settings Printing devices are interrogated at specific intervals to check for error conditions, operational status, and low toner levels. When a device is selected from a devices view, the following polling modes are provided. Status Polling Information is gathered about the current operational state of the device, such as error conditions, panel messages, and operating mode.
6 Multi-Set Multi-Set lets you send configuration parameters to multiple devices simultaneously. Setting Multiple Devices To start the Multi-Set Wizard follow these steps: In the device list, select the devices that will receive settings by pressing the Ctrl key, and clicking on the devices. You can also select groups of devices by pressing the shift key and clicking the first and last of adjacent devices in the list.
Multi-Set Settings that define local or network authorization for accessing a device. These settings vary by device. Device User List Login user name, user name (and furigana, if applicable), password, E-mail address, Account name, Account ID on the device, and administrator access permission.
Multi-Set Click Open, and then click Next. The Confirmation page shows a list of the settings you have made. You can click Edit settings to open a dialog box to make changes to the settings. If you want to save your settings to a file, click Save to file. The file is saved in .XML format.
7 Firmware Upgrade The Firmware Upgrade Wizard provides a quick and easy means of installing the most current firmware on devices. The upgrade will be performed only on models that match the selected master firmware file. The master firmware file must be obtained from the administrator in advance.
Firmware Upgrade Upgrade completion indicators Any device Use any of the following methods: Check the log file. Look for the appropriate firmware in Firmware View. If the new firmware version appears, the upgrade is complete. To open the device home page, right-click on the device in the list. Select Device Home Page from the context menu.
Firmware Upgrade Acknowledgement of Risks The first page of the wizard contains cautionary statements and requires an acknowledgement of the risks. To continue to the selection pages, select the acknowledgement check box, then click Next. If you do not select the Acknowledgement check box, the Next button remains unavailable, and the wizard will not continue.
Firmware Upgrade Click Cancel if you want to start the wizard over from the beginning and reenter settings. Click Upgrade if the summary of settings is correct. Authorizing Firmware Upgrade The firmware upgrade cannot be performed without proper login authorization for each device.
Firmware Upgrade Note: Firmware for certain newer models always processes all the firmware versions in the master file. There will be multiple lines in the export file, one for each firmware type. When the Upgrade Wizard completes the upgrade, click Save Log to a location of your choice.
8 Workspaces A workspace is a collection of files including device information and view settings. The workspace data appears in the device list or map, and the left pane of the screen. A workspace is identified with a user name and password. When a user opens the application, the last workspace from that user's history is automatically opened.
Workspaces The file extension of a workspace imported from version 4.x is .KV3. The file extension of a workspace imported from version 5 or later is .KVX. The file extension of a workspace imported from KM-NET for Accounting is .XML. To make it possible to reuse the device data and UI information created in the older version, you can import and convert the older workspace to the new workspace.
Workspaces Click Save. Exporting a List, Devices, or Account Information to a File You can specify a file and export current device information (all available data) to it. Selectable items are different depending on whether the currently displayed view is Device or Account. In the menu bar at the top of the screen, click File >...
9 Options You can choose settings for certain system authentication and communications options. You can set or change a local password for users who do not have administrator rights on a computer. You can configure the application to send e-mail notifications to users about certain device conditions. The application also lets you set default device or account polling settings for new devices.
Options In the Options dialog box, click Default Account Polling Settings. Select the Default account counter polling for new devices check box. For the Account counter polling interval, select Daily, Weekly or Monthly from the list. In the Time text box, type a valid time that you want polling to occur, or use the up-and-down arrows to select a time.
Options type the trap community name in the Trap Community text box. The default is public. If you want to start the trap server whenever the application is started, select Automatically run trap server when the program starts. The default is for the option to be cleared: to not allow the trap server to start automatically.
Options Select Enable local password. In the New password text box, type a password for a local user. A password is a maximum of 32 characters. A blank password is allowed. In Confirm password, type the password again. Click OK to save the password. KMnet Viewer...
Glossary address book A list of individuals and their contact information that is stored on the device. Each entry for an individual is called a Contact, and Contacts can be organized into Groups. This Contact and Group information is stored on the device, and is used for faxing and scanning operations.
Multi-Set Lets you apply configuration settings to one or more devices on the network simultaneously. Settings can be created from scratch, from a template, or copied from a source device. notifications Notifications can be established for device conditions like the device is offline or device has a paper jam.
workspace A workspace is a collection of files including device information and view settings. The workspace data appears in the device list and the left panel of the screen. A workspace is identified with a user name and password. User Guide...