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Release Notes
Additional documentation
Forward comments or
suggestions
Before contacting Enterasys Networks for technical support, have the following information
ready:
•
Your Enterasys Networks service contract number
•
A description of the failure
•
A description of any action(s) already taken to resolve the problem (e.g., rebooting the unit,
reconfiguring modules, etc.)
•
The serial and revision numbers of any relevant Enterasys Networks products in the network
•
A description of your network environment (layout, cable type, etc.)
•
Network load and frame size at the time of the problem
•
The XSR's history (i.e., have you returned the device before, is this a recurring problem, etc.)
•
Any previous Return Material Authorization (RMA) numbers.
ftp://ftp.enterasys.com
anonymous
your Email address
http://www.enterasys.com/download
http://www.enterasys.com/support/manuals
techwriting@enterasys.com
To expedite your message, type [techwriting] in the subject line, and
include the document Part Number in the Email.
XSR User's Guide xi
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