Part Or The Entire Output Is Black - Dell 5130 Color Laser User Manual

Action
The toner cartridges may be low or need to be replaced. Confirm the
amount of toner in each toner cartridge.
1 1. Check the toner level in the Status tab in the Status Monitor.
2. Replace the toner cartridges as necessary.
Does this solve your problem?
If you are using non-Dell brand toner cartridges, enable the Non-Dell
Toner option.
1. Launch the Dell Printer Configuration Web Tool by entering
your printer's IP address in your web browser. (If you do not know
how to launch the Dell Printer Configuration Web Tool, see
2 Printer Configuration Web
2. Select Printer Settings.
3. Click the Printer Maintenance tab.
4. Select Non-Dell Toner.
5. Ensure that the On check box is not selected.
Does this solve your problem?
Replace the drum cartridge if you have a spare.
1. Replace the drum cartridge. See
2. After you replace the drum cartridge, start Tool Box. For how to
start Tool Box, see
3 The Tool Box opens.
3. Select Chart Print from the left list.
4. Click the 4 Colors Configuration Chart button.
The 4 Colors Configuration Chart is printed.
Does this solve your problem?

Part or the entire output is black.

Action
Ensure that the toner cartridges are installed correctly.
See "Prepare Printer
1
Does this solve your problem?
Ensure Output Color is set to Color (Auto) in the printer
driver.
2
1. On the Graphics tab, ensure that the Output Color
is set to Color (Auto).
Does this solve your problem?
Replace the drum cartridge if you have a spare.
1. Replace the drum cartridge. See
Drum Cartridges."
2. After you replace the drum cartridge, start Tool Box.
For how to start Tool Box, see
3 Printer Software."
The Tool Box opens.
Tool.")
"Replacing the Drum
"Understanding Your Printer
Hardware."
"Replacing the
"Understanding Your
Yes
The task is complete.
"Dell
The task is complete.
Cartridges."
The task is complete. (The drum
Software."
cartridge you are using has
been damaged. Replace it with
a new one.)
Yes
The task is complete.
The task is complete.
The task is complete. (The drum cartridge you
are using has been damaged. Replace it with a
new one.)
No
Go to
action
2.
Go to
action
3.
Contact
Dell.
No
Go to
action
2.
Go to
action
3.
Contact
Dell.