Page 1 Monochrome Laser MFP User's Guide...
Page 2: Table Of Contents
Contents Safety information................12 Learning about the printer.............14 Printer configurations................................14 Selecting a location for the printer..........................14 Basic functions of the scanner............................15 Understanding the ADF and scanner glass........................16 Understanding the printer control panel........................17 Understanding the home screen...........................18 Using the touch-screen buttons............................20 Additional printer setup..............24 Installing internal options..............................24 Available internal options................................
Page 3 Connecting directly to a telephone wall jack in Germany....................63 Connecting to a telephone ................................. 64 Connecting to an answering machine............................ 65 Connecting to a computer with a modem..........................67 Setting the outgoing fax name and number........................68 Setting the date and time................................68 Turning Daylight Saving Time on .............................
Page 4 Copying to letterhead................................... 93 Customizing copy settings...............................93 Copying from one size to another............................93 Making copies using paper from a selected tray ........................ 94 Copying a document that contains mixed paper sizes..................... 94 Copying on both sides of the paper (duplexing) ........................ 95 Reducing or enlarging copies ..............................
Page 5 Customizing e-mail settings............................107 Adding e-mail subject and message information......................107 Changing the output file type..............................107 Canceling an e-mail................................108 Understanding e-mail options.............................108 Original Size ....................................108 Sides (Duplex) ....................................108 Orientation......................................108 Binding ......................................108 E-mail Subject ....................................108 E-mail File Name....................................109 E-mail Message ....................................109 Resolution......................................109 Send As ......................................109 Content......................................109 Advanced Options..................................109 Faxing....................111...
Page 6 Improving fax quality...............................118 Holding and forwarding faxes............................118 Holding faxes....................................118 Forwarding a fax ...................................119 Scanning to an FTP address............120 Scanning to an FTP address............................120 Scanning to an FTP address using the keypad ........................120 Scanning to an FTP address using a shortcut number....................121 Scanning to an FTP address using the address book ......................121 Creating shortcuts................................121 Creating an FTP shortcut using the Embedded Web Server..................121...
Page 7 Printing.....................129 Printing a document................................129 Printing on specialty media............................129 Tips on using letterhead................................129 Tips on using transparencies..............................130 Tips on using envelopes................................130 Tips on using labels..................................131 Tips on using card stock ................................131 Printing confidential and other held jobs........................132 Holding jobs in the printer ................................132 Printing confidential and other held jobs from Windows .....................132 Printing confidential and other held jobs from a Macintosh computer..............133 Printing from a flash drive..............................134...
Page 8 Configure MP menu..................................154 Envelope Enhance..................................155 Substitute Size menu...................................155 Paper Texture menu ..................................155 Paper Weight menu ..................................157 Paper Loading menu ...................................158 Custom Types menu..................................159 Custom Names menu..................................160 Custom Scan Sizes menu ................................160 Custom Bin Names menu ................................160 Universal Setup menu.................................161 Bin Setup menu .....................................161 Reports menu..................................162 Network/Ports menu...............................164 Active NIC menu....................................164...
Page 9 Understanding printer messages..........229 List of status and error messages..........................229 Maintaining the printer..............248 Cleaning the exterior of the printer..........................248 Cleaning the scanner glass............................248 Adjusting scanner registration.............................249 Storing supplies.................................250 Conserving supplies.................................251 Checking the status of supplies...........................251 Checking the status of supplies from the printer control panel..................251 Checking the status of supplies from a network computer ..................251 Ordering supplies................................252 Ordering print cartridges ................................252...
Page 10 Incorrect characters print................................259 Tray linking does not work ................................260 Large jobs do not collate ................................260 Unexpected page breaks occur...............................260 Solving copy problems..............................261 Copier does not respond ................................261 Scanner unit does not close..............................261 Poor copy quality..................................261 Partial document or photo copies............................263 Solving scanner problems.............................263 Checking an unresponsive scanner ............................263 Scan was not successful ................................263...
Page 11 Incorrect margins..................................275 Paper curl......................................276 Print irregularities ..................................276 Repeating defects..................................277 Skewed print....................................278 Solid black or white streaks...............................278 Print is too light .....................................279 Print is too dark....................................280 Solid color pages...................................281 Streaked vertical lines .................................281 Toner fog or background shading appears on the page ....................282 Toner rubs off....................................282 Toner specks....................................283 Transparency print quality is poor............................283...
Page 12: Safety Information
Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
Page 13 CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding. CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.
Page 14: Learning About The Printer
Learning about the printer Printer configurations Note: Printer configuration may vary depending on your printer model. Basic models Automatic Document Feeder (ADF) Printer control panel Standard exit bin Multipurpose feeder 550-sheet tray (Tray 1) 550-sheet tray (Tray 2) Optional output bin Selecting a location for the printer When selecting a location for the printer, leave enough room to open trays, covers, and doors.
Page 15: Basic Functions Of The Scanner
Right Side 20 cm (8 in.) Left Side 31 cm (12 in.) Front 51 cm (20 in.) Rear 20 cm (8 in.) 31 cm (12 in.) Basic functions of the scanner The scanner provides copy, fax, and scan-to-network capability for large workgroups. You can: Make quick copies, or change the settings on the printer control panel to perform specific copy jobs.
Page 16: Understanding The Adf And Scanner Glass
Understanding the ADF and scanner glass Automatic Document Feeder (ADF) Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings or lightweight carbonless forms).
Page 17: Understanding The Printer Control Panel
Understanding the printer control panel Item Description Display View scanning, copying, faxing, and printing options as well as status and error messages. Keypad Enter numbers or symbols on the display. Dial Pause Press to cause a two- or three-second dial pause in a fax number. In the Fax To field, a •...
Page 18: Understanding The Home Screen
Item Description Home Press to return to the home screen. Start Press to initiate the current job indicated on the display. • From the home screen, press to start a copy job with the default settings. • If pressed while a job is scanning, the button has no effect. •...
Page 19 Display item Description Opens the File Transfer Protocol (FTP) menus Note: This function must be set up by your system support person. Once it is set up, it appears as a display item. Status message bar Shows the current printer status such as Ready or Busy. •...
Page 20: Using The Touch-Screen Buttons
Display item Function Cancel Jobs Opens the Cancel Jobs screen. The Cancel Jobs screen shows three headings: Print, Fax, and Network. The following items are available under the Print, Fax, and Network headings: Print job • Copy job • Fax profile •...
Page 21 Button Function Left scroll decrease Scrolls to another value in decreasing order Right scroll increase Scrolls to another value in increasing order Left arrow Scrolls left Right arrow Scrolls right Submit Saves a value as the new user default setting Back Navigates back to the previous screen Other touch-screen buttons...
Page 22 Button Function Unselected radio button This is an unselected radio button. The radio button is gray to show it is unselected. Selected radio button This is a selected radio button. The radio button is blue to show it is selected. Cancel Jobs Opens the Cancel Jobs screen.
Page 23 Features Feature Description Menu trail line: A Menu trail line is located at the top of each menu screen. This feature acts as a trail, showing the path taken to arrive at the current menu. It gives the exact Menusª Settingsª Copy Settingsª location within the menus.
Page 24: Additional Printer Setup
Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 25: Accessing The System Board To Install Internal Options
Accessing the system board to install internal options Note: This operation requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 26 Remove the system board cover. Use the illustration below to locate the appropriate connector. Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Firmware and flash memory card connectors Memory card connector Internal Solutions Port or printer hard disk connector...
Page 27: Installing A Memory Card
Installing a memory card Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 28: Installing A Flash Memory Or Firmware Card
Align the notches on the memory card with the ridges on the connector. Notches Ridges Push the memory card straight into the connector until it snaps into place. Replace the system board cover and close the system board door. Installing a flash memory or firmware card Note: This task requires a flathead screwdriver.
Page 29 The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed, but the connectors are interchangeable. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 30 Push the card firmly into place. Notes: The entire length of the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors. • Replace the system board cover and close the system board door. Additional printer setup...
Page 31: Installing An Internal Solutions Port
Installing an Internal Solutions Port The system board supports one optional Internal Solutions Port (ISP). Install an ISP for additional connectivity options. Note: This operation requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 32 Unplug the printer hard disk interface cable from the system board, leaving the cable attached to the printer hard disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage the latch before pulling the cable out. Remove the screws holding the printer hard disk in place.
Page 33 Remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then remove the bracket. Set the printer hard disk aside. Remove the metal cover from the ISP opening. Additional printer setup...
Page 34 Align the posts of the plastic tee to the holes in the system board, and then press downward until the tee snaps into place. Be sure each post of the tee has latched completely, and that the tee is seated firmly onto the system board.
Page 35 Lower the ISP toward the plastic tee until the ISP is seated between the guides of the plastic tee. Insert the long thumbscrew and turn it clockwise enough to hold the ISP in place, but do not tighten the thumbscrew at this time. Additional printer setup...
Page 36 Attach the two provided screws to secure the ISP mounting bracket to the system board cage. Tighten the long thumbscrew. Note: Do not overtighten the thumbscrew. Insert the plug of the ISP interface cable into the receptacle of the system board. Note: The plugs and receptacles are color coded.
Page 37: Installing A Printer Hard Disk
Replace the system board cover and close the system board door. Installing a printer hard disk The optional printer hard disk can be installed with or without an Internal Solutions Port (ISP). Note: This operation requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 38 Locate the appropriate connector on the system board. Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP. To install a printer hard disk onto the ISP: Using a flathead screwdriver to loosen the screws, remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then remove the bracket.
Page 39 Insert the plug of the printer hard disk interface cable into the receptacle of the ISP. Note: The plugs and receptacles are color coded. To install a printer hard disk directly onto the system board: Align the standoffs of the printer hard disk with the holes in the system board, and then press downward on the printer hard disk until the standoffs have seated into place.
Page 40 Attach the two provided screws to secure the printer hard disk mounting bracket. Insert the plug of the printer hard disk interface cable into the receptacle of the system board. Note: The plugs and receptacles are color coded. Replace the system board cover and close the system board door. Additional printer setup...
Page 41: Installing A Fax Card
Installing a fax card Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 42 Insert the fax card and attach the two provided screws to secure the fax card mounting bracket. Additional printer setup...
Page 43: Attaching Cables
Insert the plug of the fax card interface cable into the receptacle of the system board. Replace the system board cover and close the system board door. Attaching cables Connect the printer to the computer using a USB cable or Ethernet cable. Be sure to match the following: The USB symbol on the cable with the USB symbol on the printer •...
Page 44: Verifying Printer Setup
USB port Ethernet port Verifying printer setup Once all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following: Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed •...
Page 45: Printing A Network Setup Page
Touch Reports. Touch Menu Settings Page. The menu settings page prints and the printer returns to the home screen. Printing a network setup page If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration.
Page 46: Updating Available Options In The Printer Driver
Updating available options in the printer driver Once the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For Windows users Do one of the following: In Windows Vista Click Click Control Panel.
Page 47: Setting Up Wireless Printing
From the pop-up menu, choose Installable Options. Add any installed hardware options, and then click Apply Changes. Setting up wireless printing Information you will need to set up the printer on a wireless network Note: Do not connect the installation or network cables until prompted to do so by the setup software. SSID—The SSID is also referred to as the network name.
Page 48 Connect the power cable, and then turn the printer on. Make sure the printer and computer are fully on and ready. Do not connect the USB cable until instructed to do so on the screen Insert the Software and Documentation CD. Click Install.
Page 49: Installing The Printer On A Wireless Network (Macintosh)
Connect the cables in the following order: Temporarily connect a USB cable between the computer on the wireless network and the printer. Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so you can print wirelessly. If your printer has faxing capabilities, then connect the telephone cable.
Page 50: Configure The Printer For Wireless Access
Connect the power cable, and then turn the power on. Enter the printer information Access the AirPort options. In Mac OS X version 10.5 From the Apple menu, choose System Preferences. Click Network. Click AirPort. In Mac OS X version 10.4 and earlier From the Go menu, choose Applications.
Page 51: Configure Your Computer To Use The Printer Wirelessly
Enter the security information necessary for the printer to join your wireless network. Click Submit. Open the AirPort application on your computer: In Mac OS X version 10.5 From the Apple menu, choose System Preferences. Click Network. Click AirPort. In Mac OS X version 10.4 and earlier From the Go menu, choose Applications.
Page 52: Installing The Printer On A Wired Network
In Mac OS X version 10.4 From the Go menu, choose Applications. Double-click Utilities. Locate and double-click Printer Setup Utility or Print Center. From the Printer List, choose Add. Select the printer from the list. Click Add. For AppleTalk printing: In Mac OS X version 10.5 From the Apple menu, choose System Preferences.
Page 53: For Macintosh Users
In Windows Vista Click In the Start Search box, type D:\setup.exe, where D is the letter of your CD or DVD drive. In Windows XP and earlier Click Start. Click Run. Type D:\setup.exe, where D is the letter of your CD or DVD drive. Click Install Printer and Software.
Page 54 Type the user password, and then click OK. All the necessary software is installed on the computer. Click Close when installation is complete. Add the printer: For IP printing: • In Mac OS X version 10.5 From the Apple menu, choose System Preferences. Click Print &...
Page 55: Changing Port Settings After Installing A New Network Internal Solutions Port
Changing port settings after installing a new network Internal Solutions Port When a new network Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers that access the printer must be updated because the printer will be assigned a new IP address. All computers that access the printer must be updated with this new IP address in order to print to it over the network.
Page 56 Type the new IP address in the “Printer Name or IP Address” field. You can find the new IP address on the network setup page you printed in step 1. Click OK, and then click Close. For Mac users Print a network setup page and make a note of the new IP address. Locate the printer IP address in the TCP/IP section of the network setup page.
Page 57: Setting Up Serial Printing
From the second pop-up menu, select Local AppleTalk zone. Select the printer from the list. Click Add. Setting up serial printing In serial printing, data is transferred one bit at a time. Although serial printing is usually slower than parallel printing, it is the preferred option when there is a great deal of distance between the printer and computer or when an interface with a better transfer rate is not available.
Page 58 Make any configuration changes necessary in the Add a New Port window. Click Add Port to finish adding the port. Make sure the box next to the selected printer model is checked. Select any other optional software you want to install, and then click Next. Click Finish to complete the printer software installation.
Page 59: Setting Up The Printer To Fax
Setting up the printer to fax Note: Fax capabilities may not be available on all printer models. The following connection methods may not be applicable in all countries or regions. CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.
Page 60: Using An Rj11 Adapter
Using an RJ11 adapter Country/region United Kingdom Italy • • Ireland Sweden • • Finland Netherlands • • Norway France • • Denmark Portugal • • To connect your printer to an answering machine, telephone, or other telecommunications equipment, use the telephone line adapter included in the box with the printer in some countries or regions.
Page 61 Connect your telecommunications equipment directly to the EXT port on the back of the printer. Warning—Potential Damage: Do not touch cables or the printer in the area shown while actively sending or receiving a fax. Country/region Saudi Arabia Israel • •...
Page 62 To connect a telephone, an answering machine, or other telecommunications equipment to the printer: Remove the plug from the back of the printer. Connect your telecommunications equipment directly to the EXT port on the back of the printer. Note: Once this plug is removed, any country- or region-specific equipment that you connect to the printer by way of the adapter, as shown, will not function properly.
Page 63: Connecting Directly To A Telephone Wall Jack In Germany
There is a plug installed in the EXT port of the printer. This plug is necessary for the proper functioning of the printer. Note: Do not remove the plug. If you remove it, other telecommunications devices in your home (such as telephones or answering machines) may not work.
Page 64: Connecting To A Telephone
If you would like to use the same line for both fax and telephone communication, connect a second telephone line (not provided) between the telephone and the F slot of an active telephone wall jack. If you would like to use the same line for recording messages on your answering machine, connect a second telephone line (not provided) between the answering machine and the other N slot of the telephone wall jack.
Page 65: Connecting To An Answering Machine
Connect one telephone cord to the LINE port of the printer, and then plug it into an active telephone wall jack. Remove the protective plug from the EXT port of the printer. Connect the other telephone cord to a telephone, and then plug it into the EXT port of the printer.
Page 66 Connect one telephone cord into the LINE port of the printer, and then plug it into an active telephone wall jack. Remove the protective plug from the EXT port of the printer. Connect a second telephone cord from the telephone to the answering machine. Connect a third telephone cord from the answering machine to the EXT port of the printer.
Page 67: Connecting To A Computer With A Modem
Connecting to a computer with a modem Connect the printer to a computer with a modem to send faxes from the software program. Note: Setup steps may vary depending on your country or region. Make sure you have the following: A telephone •...
Page 68: Setting The Outgoing Fax Name And Number
Connect a third telephone cord from the computer modem to the EXT port of the printer. Setting the outgoing fax name and number To have the designated fax name and fax number printed on outgoing faxes: Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
Page 69: Turning Daylight Saving Time On
Turning Daylight Saving Time on The printer can be set to automatically adjust for Daylight Saving Time (DST): Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
Page 70: Loading Paper And Specialty Media
Loading paper and specialty media This section explains how to load the 250-, 500-, and 2000-sheet trays, and the multipurpose feeder. It also includes information about paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays. Setting the Paper Size and Paper Type The Paper Size setting is determined by the position of the paper guides in the tray for all trays except the multipurpose feeder.
Page 71: Loading The Standard Or Optional 250-Sheet Or 550-Sheet Tray
Touch Submit to save your selection. Submitting Selection appears, followed by the Paper menu. Touch to return to the home screen. Loading the standard or optional 250-sheet or 550-sheet tray Although the 250-sheet tray and the 550-sheet tray are different in appearance, they require the same process for loading paper.
Page 72 Unlock the length guide, squeeze the length guide tab inward as shown, and slide the guide to the correct position for the paper size being loaded. Notes: Use the size indicators on the bottom of the tray to help position the guides. •...
Page 73 Without an optional StapleSmart II Finisher With an optional StapleSmart II Finisher Single-sided printing Single-sided printing Duplex (two-sided) printing Duplex (two-sided) printing Note: Notice the maximum fill line on the side of the tray which indicates the maximum height for loading paper. Do not overload the tray.
Page 74: Loading The 2000-Sheet Tray
Insert the tray. If a different type of paper was loaded than the type previously loaded in the tray, then change the Paper Type setting for the tray from the printer control panel. Loading the 2000-sheet tray Pull the tray out. Pull up and slide the width guide to the correct position for the paper size being loaded.
Page 75 Unlock the length guide. Push the length guide release latch to raise the length guide, slide the guide to the correct position for the paper size being loaded, and then lock the guide. Loading paper and specialty media...
Page 76 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper stack: Print side facedown for single-sided printing • Print side faceup for duplex printing •...
Page 77 Without an optional StapleSmart II Finisher With an optional StapleSmart II Finisher Duplex (two-sided) printing Duplex (two-sided) printing Note: Notice the maximum fill line on the side of the tray which indicates the maximum height for loading paper. Do not overload the tray. Insert the tray.
Page 78: Loading The Multipurpose Feeder
Loading the multipurpose feeder Pull down the multipurpose feeder door. Pull out the extension until it is fully extended. Slide the width guide to the far right. Flex the sheets of paper or specialty media back and forth to loosen them, and then fan them. Do not fold or crease them.
Page 79 Envelopes Transparencies* * Avoid touching the print side of transparencies. Be careful not to scratch them. Load the paper or specialty media. Slide the stack gently into the multipurpose feeder until it comes to a stop. Without an optional StapleSmart Finisher With an optional StapleSmart Finisher Single-sided printing Single-sided printing...
Page 80: Loading The Envelope Feeder
Notes: Do not exceed the maximum stack height by forcing paper under the stack height limiter. • Do not load or close a tray while a job is printing. • Load only one size and type of media at a time. •...
Page 81: Linking And Unlinking Trays
Prepare the envelopes for loading. Flex the envelopes back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the stack of envelopes flap side down. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self-stick adhesives.
Page 82: Unlinking Trays
Unlinking trays Unlinked trays have settings that are not the same as the settings of any other tray. To unlink a tray, change the following tray settings so that they do not match the settings of any other tray: Paper Type (for example: Plain Paper, Letterhead, Custom Type <x>) •...
Page 83 Click Submit. Click Custom Types. Custom Types appears, followed by your custom name. Select a Paper Type setting from the list next to your custom name. Click Submit. Loading paper and specialty media...
Page 84: Paper And Specialty Media Guidelines
Paper and specialty media guidelines Paper guidelines Selecting the correct paper or specialty media reduces printing problems. For the best print quality, try a sample of the paper or specialty media before buying large quantities. Paper characteristics The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock.
Page 85: Unacceptable Paper
Fiber content Most high-quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling. For detailed information on paper with recycled fiber content, see “Using recycled paper and other office papers”...
Page 86: Using Recycled Paper And Other Office Papers
Use papers printed with heat-resistant inks designed for use in xerographic copiers. The ink must be able to withstand temperatures up to 230°C (446°F) without melting or releasing hazardous emissions. Use inks that are not affected by the resin in toner. Inks that are oxidation-set or oil-based generally meet these requirements; latex inks might not. When in doubt, contact the paper supplier.
Page 87: Supported Paper Sizes, Types, And Weights
Supported paper sizes, types, and weights The following tables provide information on standard and optional paper sources and the types of paper they support. Note: For an unlisted paper size, configure a Universal Paper Size. Paper sizes supported by the printer Paper size Dimensions 250- or...
Page 88 Paper size Dimensions 250- or Optional Multipurpose Duplex unit 550-sheet trays 2000-sheet tray feeder (standard or optional) 138 x 210 mm Universal (5.5 x 8.3 in.) up to 216 x 356 mm (8.5 x 14 in.) 70 x 127 mm (2.8 x 5 in.) up to 216 x 356 mm (8.5 x 14 in.)
Page 89: Paper Types And Weights Supported By The Printer
Paper types and weights supported by the printer The printer engine supports 60–176 g/m (16–47 lb) paper weights. The duplex unit supports 63–170 g/m (17–45 lb) paper weights. Paper type 250- or 550-sheet Optional Multipurpose feeder Duplex unit trays (standard or 2000-sheet tray optional) Paper...
Page 90 The finisher supports 60–176 g/m (16–47 lb) paper weights. Paper type Standard exit bin Optional hardware (350 or 550 Output Expander 4-Bin Mailbox StapleSmart II sheets) (550 sheets) or High Finisher (400 sheets) Capacity Output (500 sheets) Stacker (1850 sheets) Paper Plain •...
Page 91: Copying
Copying Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Making copies Making a quick copy Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 92: Copying Using The Scanner Glass
Change the copy settings as needed. Touch Copy It. Copying using the scanner glass Place an original document facedown on the scanner glass in the upper left corner. On the home screen, touch Copy, or use the keypad to enter the number of copies. The copy screen appears.
Page 93: Copying To Letterhead
Touch the desired size of the transparencies, and then touch Continue. Touch the arrows until Transparency appears. Touch Transparency, and then touch Continue. Touch Copy It. Copying to letterhead Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 94: Making Copies Using Paper From A Selected Tray
Making copies using paper from a selected tray During the copy process, you can select the tray that contains the paper type of choice. For example, if specialty media is located in the multipurpose feeder, and you want to make copies on that media: Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Page 95: Copying On Both Sides Of The Paper (Duplexing)
Example 2: Copying to a single paper size The printer has one paper tray, loaded with letter-size paper. A document that contains letter- and legal-size pages needs to be copied. Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 96: Adjusting Copy Quality
From the Scale area, touch the arrows to enlarge or reduce your copies. Touching “Copy to” or “Copy from” after setting Scale manually changes the scale value back to Auto. Touch Copy It. Adjusting copy quality Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 97: Placing Separator Sheets Between Copies
Touch Off if you do not want your copies collated. Touch Copy It. Placing separator sheets between copies Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 98: Creating A Custom Job (Job Build)
Touch Print Page Borders if you want a box drawn around each page of the copies. Touch Done. Touch Copy It. Creating a custom job (job build) The custom job or job build is used to combine one or more sets of original documents into a single copy job. Each set may be scanned using different job parameters.
Page 99: Job Interrupt
Job interrupt Job interrupt pauses the current print job and lets you print copies. Note: The Job Interrupt setting must be On for this feature to function. Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 100: Canceling A Copy Job
Touch Overlay. Touch the button containing the overlay you want to use. Touch Done. Touch Copy It. Canceling a copy job Canceling a copy job while the document is in the ADF When the ADF begins processing a document, the scanning screen appears. To cancel the copy job, touch Cancel Job on the touch screen.
Page 101: Copy To
Copy to This option opens a screen where you can enter the size and type of paper on which your copies will be printed. Touch a paper size button to select it as the “Copy to” setting. The copy screen appears with your new setting •...
Page 102: Collate
Collate This option keeps the pages of a print job stacked in sequence when printing multiple copies of the document. The factory default setting for Collate is on; the output pages of your copies will be ordered (1,2,3) (1,2,3) (1,2,3). If you want all the copies of each page to remain together, turn Collate off, and your copies will be ordered (1,1,1) (2,2,2) (3,3,3).
Page 103: Improving Copy Quality
Overlay This option creates a watermark (or message) that overlays the content of your copy. You can choose between Urgent, Confidential, Copy, and Draft, or you can enter a custom message in the ”Enter custom text” field. The word you pick will appear, faintly, in large print across each page.
Page 104: E-Mailing
E-mailing Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). You can use the printer to e-mail scanned documents to one or more recipients. There are three ways to send an e-mail from the printer.
Page 105: Configuring The E-Mail Settings
Configuring the e-mail settings Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
Page 106: E-Mailing A Document
E-mailing a document Sending an e-mail using the touch screen Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 107: Customizing E-Mail Settings
Customizing e-mail settings Adding e-mail subject and message information Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 108: Canceling An E-Mail
JPEG—Creates and attaches a separate file for each page of your original document, viewable by most Web • browsers and graphics programs XPS—Creates a single XML Paper Specification (XPS) file with multiple pages, viewable using an Internet • Explorer-hosted viewer and the .NET Framework, or by downloading a third party standalone viewer Touch E-mail It.
Page 109: E-Mail File Name
E-mail File Name This option lets you customize the attachment file name. E-mail Message This option lets you enter a message that will be sent with your scanned attachment. Resolution Adjusts the output quality of your e-mail. Increasing the image resolution increases the e-mail file size and the time needed to scan your original document.
Page 110 Scan Preview—Displays the first page of the image before it is included in the e-mail. When the first page is • scanned, the scanning is paused and a preview image appears. Edge Erase—Eliminates smudges or information around the edges of a document. You can choose to eliminate •...
Page 111: Faxing
Faxing Note: Fax capabilities may not be available on all printer models. Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 112: Sending A Fax Using The Computer
Sending a fax using the computer Faxing from a computer lets you send electronic documents without leaving your desk. This gives you the flexibility of faxing documents directly from software programs. Note: In order to perform this function from your computer, you must use the PostScript printer driver for your printer. From your software program, click File ª...
Page 113: Creating A Fax Destination Shortcut Using The Touch Screen
Creating a fax destination shortcut using the touch screen Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 114: Customizing Fax Settings
Touch Search Address Book. Using the virtual keyboard, type the name or part of the name of the person whose fax number you want to find. (Do not attempt to search for multiple names at the same time.) Touch Search. Touch the name to add it to the “Fax to”...
Page 115: Sending A Fax At A Scheduled Time
Sending a fax at a scheduled time Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 116: Canceling An Outgoing Fax
Click the Block No Name Fax option. This option blocks all incoming faxes that have a private caller ID or no fax station name. In the Banned Fax List field, enter the phone numbers or fax station names of specific fax callers you want to block.
Page 117: Content
Content This option tells the printer the original document type. Choose from Text, Text/Photo, or Photograph. Color can be turned on or off with any of the Content choices. Content affects the quality and size of your scan. Text—Emphasizes sharp, black, high-resolution text against a clean, white background •...
Page 118: Improving Fax Quality
Edge Erase—Eliminates smudges or information around the edges of a document. You can choose to eliminate • an equal area around all four sides of the paper, or pick a particular edge. Edge Erase will erase whatever is within the area selected, leaving nothing on that portion of the scan. Advanced Duplex—Controls how many sides and what orientation an original document has, and whether •...
Page 119: Forwarding A Fax
If you selected Scheduled, then continue with the following steps. Otherwise, go to step 9. Click Fax Holding Schedule. From the Action menu, select Hold faxes. From the Time menu, select the time you want the held faxes released. From the Day(s) menu, select the day you want the held faxes released. Click Add.
Page 120: Scanning To An Ftp Address
Scanning to an FTP address Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). The scanner lets you scan documents directly to a File Transfer Protocol (FTP) server. Only one FTP address may be sent to the server at a time.
Page 121: Scanning To An Ftp Address Using A Shortcut Number
Scanning to an FTP address using a shortcut number Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 122: Creating An Ftp Shortcut Using The Touch Screen
Enter a shortcut number. If you enter a number that is already in use, then you are prompted to select another number. Click Add. Creating an FTP shortcut using the touch screen On the home screen, touch FTP. Type the address of the FTP site. Touch Save as Shortcut.
Page 123: Resolution
Resolution This option adjusts the output quality of your file. Increasing the image resolution increases the file size and the time needed to scan your original document. Image resolution can be decreased to reduce the file size. Send As This option sets the output (PDF, TIFF, JPEG or XPS) for the scanned image. PDF—Creates a single file with multiple pages, viewable with Adobe Reader.
Page 124: Improving Ftp Quality
Scan edge to edge—Select this box to scan edge to edge. – Sharpness—Click the arrow buttons to increase or decrease the sharpness. – Custom Job (Job Build)—Combines multiple scanning jobs into a single job • Transmission Log—Prints the transmission log or transmission error log •...
Page 125: Scanning To A Computer Or Flash Drive
Scanning to a computer or flash drive Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). The scanner lets you scan documents directly to a computer or a flash drive. The computer does not have to be directly connected to the printer for you to receive Scan to PC images.
Page 126: Scanning To A Flash Drive
A shortcut number was automatically assigned when you clicked Submit. You can use this shortcut number when you are ready to scan your documents. Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 127: Format Type
Format Type This option sets the output (PDF, JPEG, TIFF, SECURE PDF, or XPS) for the scanned image. PDF—Creates a single file with multiple pages, viewable with Adobe Reader. Adobe Reader is provided free by • Adobe at www.adobe.com. JPEG—Creates and attaches a separate file for each page of your original document, viewable by most Web •...
Page 128: Darkness
Darkness This option adjusts how light or dark your scanned documents will turn out in relation to the original document. Resolution This option adjusts the output quality of your file. Increasing the image resolution increases the file size and the time needed to scan your original document.
Page 129: Printing
Printing This chapter covers printing, printer reports, and job cancelation. Selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 138 and “Storing paper” on page 86. Printing a document Load paper into a tray or feeder.
Page 130: Tips On Using Transparencies
Page orientation is important when printing on letterhead. For information on how to load letterhead, see: • “Loading the standard or optional 250-sheet or 550-sheet tray” on page 71 – “Loading the 2000-sheet tray” on page 74 – “Loading the multipurpose feeder” on page 78 –...
Page 131: Tips On Using Labels
Tips on using labels Print samples on the labels being considered for use before buying large quantities. Note: Single-sided paper labels designed for laser printers are supported for occasional use: no more than 20 pages of labels a month. Vinyl, pharmacy, and dual-web labels are not supported. When printing on labels: Feed labels from a 250-sheet tray, a 550-sheet tray, or the multipurpose feeder.
Page 132: Printing Confidential And Other Held Jobs
Printing confidential and other held jobs Holding jobs in the printer When sending a job to the printer, you can specify that you want the printer to hold the job in memory until you start the job from the printer control panel. All print jobs that can be initiated by the user at the printer are called held jobs.
Page 133: Printing Confidential And Other Held Jobs From A Macintosh Computer
Touch your user name. Note: A maximum of 500 results can be displayed for held jobs. If your name does not appear, touch the down arrow until your name appears, or touch Search Held Jobs if there are a large number of held jobs in the printer. Touch Confidential Jobs.
Page 134: Printing From A Flash Drive
Printing from a flash drive A USB port is located on the printer control panel. Insert a flash drive to print supported file types. Supported file types include: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, and .dcx. Many flash drives are tested and approved for use with the printer. Notes: Hi-Speed flash drives must support the Full-speed standard.
Page 135: Printing Information Pages
Touch the arrows if you want to increase the number of printed copies. Touch Print. Note: Do not remove the flash drive from the USB port until the document has finished printing. If you leave the flash drive in the printer after leaving the initial USB menu screen, then you can still print .pdf files from the flash drive as held jobs.
Page 136: Canceling A Print Job From The Computer
Canceling a print job from the computer To cancel a print job, do one of the following: For Windows users In Windows Vista: Click Click Control Panel. Click Hardware and Sound. Click Printers. Double-click the printer icon. Select the job to cancel. From the keyboard, press Delete.
Page 137 From the printer window, select the job to cancel. From the icon bar at the top of the window, click the Delete icon. Printing...
Page 138: Clearing Jams
Clearing jams Jam error messages appear on the control panel display and include the area of the printer where the jam occurred. When there is more than one jam, the number of jammed pages is displayed. Avoiding jams The following hints can help you avoid jams. Paper tray recommendations Make sure the paper lies flat in the tray.
Page 139: Understanding Jam Numbers And Locations
Understanding jam numbers and locations When a jam occurs, a message indicating the jam location appears. Open doors and covers and remove trays to access jam locations. To resolve any paper jam message, you must clear all jammed paper from the paper path. The following table lists the jams that can occur and the location of each jam: Jam numbers Area 200–202...
Page 140 Push the release latch, and then open the front cover. Lift and pull the print cartridge out of the printer. Warning—Potential Damage: Do not touch the photoconductor drum on the underside of the cartridge. Use the cartridge handle whenever you are holding the cartridge. Clearing jams...
Page 141: 202 Paper Jam
Place the print cartridge aside. Warning—Potential Damage: Do not leave the cartridge exposed to light for extended periods. Warning—Potential Damage: The jammed paper may be covered with unfused toner which can stain garments and skin. Remove the jammed paper. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Page 142: 230-239 Paper Jams
230–239 paper jams Touch Status/Supplies to identify the location of the jam. Pull the standard tray out. Pull down the bottom rear door. Push the tab down. Remove the jammed paper. Close the bottom rear door. Insert the standard tray. Touch Continue.
Page 143: Paper Jams
240–249 paper jams Touch Status/Supplies to identify the location of the jam. Pull the standard tray out. Remove any jammed paper, and then close the tray. Touch Continue. If the jam message persists, then pull out any optional trays. Remove the jammed paper, and then insert the trays. Touch Continue.
Page 144: 250 Paper Jam
250 paper jam Touch Status/Supplies to identify the location of the jam. Remove the paper from the multipurpose feeder. Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
Page 145: 260 Paper Jam
260 paper jam Touch Status/Supplies to identify the location of the jam. The envelope feeder feeds envelopes from the bottom of the stack; the bottom envelope will be the one that is jammed. Lift the envelope weight. Remove all envelopes. If the jammed envelope has entered the printer and cannot be pulled out, then lift the envelope feeder up and then out of the printer, and then set it aside.
Page 146: 283 Staple Jams
283 staple jams Touch Status/Supplies to identify the location of the jam. Press the latch to open the stapler door. Pull the latch of the staple cartridge holder down, and then pull the holder out of the printer. Clearing jams...
Page 147 Use the metal tab to lift the staple guard, and then remove any loose staples. Close the staple guard. Press down on the staple guard until it snaps into place. Clearing jams...
Page 148: 290-294 Paper Jams
Push the cartridge holder firmly back into the stapler unit until the cartridge holder clicks into place. Close the stapler door. 290–294 paper jams Remove all original documents from the ADF. Open the ADF cover, and then remove any jammed paper. Close the ADF cover.
Page 149 Open the bottom ADF door, and then remove any jammed pages. Close the bottom ADF door and scanner cover. Touch Restart Job. Clearing jams...
Page 150: Understanding Printer Menus
Understanding printer menus Menus list A number of menus are available to make it easy for you to change printer settings. To access the menus, touch on the home screen. Paper Menu Reports Network/Ports Default Source Menu Settings Page Active NIC Paper Size/Type Device Statistics Standard Network...
Page 151: Paper Menu
Paper menu Default Source menu Menu item Description Default Source Sets a default paper source for all print jobs Tray <x> Notes: MP Feeder Tray 1 (standard tray) is the factory default setting. • Envelope Feeder Only an installed paper source will appear as a menu setting. •...
Page 152 Menu item Description Tray <x> Type Specifies the type of paper loaded in each tray Plain Paper Notes: Card Stock Plain Paper is the factory default setting for Tray 1. Custom Type <x> is • Transparency the factory default setting for all other trays. Recycled If available, a user-defined name will appear instead of Custom Type <x>.
Page 153 Menu item Description MP Feeder Type Specifies the type of paper loaded in the multipurpose feeder Plain Paper Notes: Card Stock From the Paper menu, Configure MP must be set to Cassette in order for • Transparency MP Feeder Type to appear as a menu item. Recycled Plain paper is the factory default setting.
Page 154: Configure Mp Menu
Menu item Description Manual Paper Type Specifies the type of paper being manually loaded Plain Paper Note: Plain Paper is the factory default setting. Card Stock Transparency Recycled Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type <x> Manual Envelope Size Specifies the size of the envelope being manually loaded 7 3/4 Envelope...
Page 155: Envelope Enhance
Envelope Enhance The envelope conditioner significantly reduces the wrinkling of some envelopes. Menu item Description Envelope Enhance Enables or disables the envelope conditioner Notes: 1 (Least) The factory default setting is 5. • If noise reduction is more important than wrinkle reduction, then decrease •...
Page 156 Menu item Description Recycled Texture Specifies the relative texture of the recycled paper loaded in a specific tray Smooth Note: Normal is the factory default setting. Normal Rough Bond Texture Specifies the relative texture of the paper loaded in a specific tray Smooth Note: Rough is the factory default setting.
Page 157: Paper Weight Menu
Menu item Description Custom <x> Texture Specifies the relative texture of the custom paper loaded in a specific tray Smooth Note: Normal is the factory default setting. Normal Rough Paper Weight menu Menu item Description Plain Weight Specifies the relative weight of the paper loaded in a specific tray Light Note: Normal is the factory default setting.
Page 158: Paper Loading Menu
Menu item Description Preprinted Weight Specifies the relative weight of the paper loaded in a specific tray Light Note: Normal is the factory default setting. Normal Heavy Colored Weight Specifies the relative weight of the paper loaded in a specific tray Light Note: Normal is the factory default setting.
Page 159: Custom Types Menu
Menu item Description Preprinted Loading Determines whether 2-sided printing occurs for all jobs that specify Preprinted as the paper type Duplex Note: Off is the factory default setting. Colored Loading Determines whether 2-sided printing occurs for all jobs that specify Colored as the paper type Duplex Note: Off is the factory default setting.
Page 160: Custom Names Menu
Custom Names menu Menu item Definition Custom Name <x> Specify a custom name for a paper type. This name replaces a Custom Type <x> name in the printer menus. <none> Custom Scan Sizes menu Menu item Description Custom Scan Size <x> Specifies a custom scan size name and options.
Page 161: Universal Setup Menu
Universal Setup menu These menu items are used to specify the height, width, and feed direction of the Universal Paper Size. The Universal Paper Size is a user-defined paper size setting. It is listed with the other paper size settings and includes similar options, such as support for duplex printing and printing multiple pages on one sheet.
Page 162: Reports Menu
Menu Item Description Configure Bins Specifies configuration options for output bins Mailbox Notes: Link Mailbox is the factory default setting. • Mail Overflow The Mailbox setting treats each bin as a separate • Link Optional mailbox. Type Assignment The Link setting links together all available output •...
Page 163: Print Directory
Menu item Description Network Setup Page Prints a report containing information about the network printer settings, such as the TCP/IP address information Note: This menu item appears only for network printers or printers connected to print servers. Network <x> Setup Page Prints a report containing information about the network printer settings, such as the TCP/IP address information Notes:...
Page 164: Network/Ports Menu
Network/Ports menu Active NIC menu Menu item Description Active NIC Notes: Auto Auto is the factory default setting. • <list of available network cards> This menu item appears only if an optional network card is installed. • Standard Network or Network <x> menus Note: Only active ports appear in this menu;...
Page 165: Network Buffer
Menu item Description Network Buffer Sets the size of the network input buffer Auto Notes: 3K to <maximum size allowed> Auto is the factory default setting. • The value can be changed in 1-K increments. • The maximum size allowed depends on the amount of memory in the printer, •...
Page 166: Smtp Setup Menu
SMTP Setup menu Use the following menu to configure the SMTP server. Menu item Description Primary SMTP Gateway Specifies SMTP server port information Primary SMTP Gateway Port Note: 25 is the default SMTP gateway port. Secondary SMTP Gateway Secondary SMTP Gateway Port SMTP Timeout Specifies the amount of time in seconds before the server stops trying to send the e-mail...
Page 167: Network Reports Menu
Network Reports menu This menu is available from the Network/Ports menu: Network/Ports ª Standard Network or Network <x> ª Std Network Setup or Net <x> Setup ª Reports or Network Reports Menu item Description Print Setup Page Prints a report containing information about the current network setup Print NetWare Setup Page Notes: The Setup Page contains information about the network printer settings, such as...
Page 168 Network/Ports ª Standard Network or Network <x> ª Std Network Setup or Net <x> Setup ª TCP/IP Menu item Description Activate Activates TCP/IP Note: On is the factory default setting. View Hostname Lets you view the current TCP/IP hostname Note: This can be changed only from the Embedded Web Server. IP Address Lets you view or change the current TCP/IP Address Note: Manually setting the IP address sets the Enable DHCP and Enable Auto IP...
Page 169: Ipv6 Menu
IPv6 menu Use the following menu items to view or set the Internet Protocol version 6 (IPv6) information. Note: This menu is available only for network models or printers attached to print servers. This menu is available from the Network/Ports menu: Network/Ports ª...
Page 170: Appletalk Menu
Menu item Description View Security Mode Lets you view the encryption method for the wireless connection. “Disabled” indicates that the wireless network is not encrypted. AppleTalk menu This menu is available from the Network/Ports menu: Network/Ports ª Standard Network or Network <x> ª Std Network Setup or Net <x> Setup ª AppleTalk Menu item Description Activate...
Page 171: Lexlink Menu
Menu item Description Packet Burst Reduces network traffic by allowing the transfer and acknowledgement of multiple data packets to and from the NetWare server Note: Yes is the factory default setting. NSQ/GSQ Mode Specifies the NSQ/GSQ Mode setting Note: Yes is the factory default setting. LexLink menu This menu is available from the Network/Ports menu: Network/Ports ª...
Page 172 Menu item Description NPA Mode Sets the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Notes: Auto Auto is the factory default setting. • Changing this setting from the printer control panel and then exiting the menus •...
Page 173: Parallel Menu
Parallel <x> menu This menu appears only if an optional parallel card is installed. Menu item Description PCL SmartSwitch Sets the printer to automatically switch to PCL emulation when a print job received through a parallel port requires it, regardless of the default printer language Notes: On is the factory default setting.
Page 174: Honor Init
Menu item Description Job Buffering Temporarily stores jobs on the printer hard disk before printing Notes: Off is the factory default setting. • Auto The Off setting does not buffer print jobs to the printer hard disk. • The On setting buffers jobs on the printer hard disk. •...
Page 175: Serial Menu
Serial <x> menu This menu appears only if an optional serial card is installed. Menu item Description PCL SmartSwitch Sets the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language Notes: On is the factory default setting.
Page 176: Serial Protocol
Menu item Description Job Buffering Temporarily stores jobs on the printer hard disk before printing Notes: Off is the factory default setting. • Auto The Off setting does not buffer print jobs to the hard disk. • The On setting buffers jobs on the printer hard disk. •...
Page 177: Security Menu
Menu item Description Parity Sets the parity for serial input and output data frames Even Note: None is the factory default setting. None Ignore Honor DSR Determines whether the printer uses the DSR Signal. DSR is a handshaking signal used by most serial cables. Notes: Off is the factory default setting.
Page 178: Confidential Print Menu
Menu item Description Remote Logins Limits the number and time frames of failed login attempts from a computer before all remote users are locked out Login failures Failure time frame Notes: Lockout time “Login failures” specifies the number of failed login attempts before users are •...
Page 179: Disk Wiping Menu
Disk Wiping menu Menu item Description Automatic Wiping Disk Wiping erases only print job data that is not currently in use by the file system from the printer hard disk. All permanent data on the printer hard disk is preserved, such as downloaded fonts, macros, and held jobs.
Page 180: Security Audit Log Menu
Menu item Description Manual Method Disk Wiping erases only print job data that is not currently in use by the file system from the printer hard disk. All permanent data on the printer hard disk is preserved, Single pass such as downloaded fonts, macros, and held jobs. Multiple pass Both manual and scheduled wiping allow the file system to reuse marked disk space without first having to wipe it.
Page 181: Set Date/Time Menu
Set Date/Time menu Menu item Description View Date/Time Lets you view the current date and time settings for the printer Set Date/Time Note: Date/Time is set in YYYY-MM-DD HH:MM format. <input date/time> Time Zone Note: GMT is the factory default setting. <list of time zones>...
Page 182: Quiet Mode
Menu item Description Eco-Mode Minimizes the use of energy, paper, or specialty media Notes: Energy Off is the factory default setting. Off resets the printer to its • Energy/Paper factory default settings. Paper The Energy setting minimizes the power used by the printer. •...
Page 183 Menu item Description Keyboard Specifies a language and custom key information for the printer control panel keyboard. The additional tabs enable access to Keyboard Type accent marks and symbols from the printer control panel English keyboard. Francais Francais Canadien Deutsch Italiano Espanol Dansk...
Page 184 Menu item Description Displayed Information Specifies what is displayed on the upper left and right corners of the home screen Left side For the Left side and Right side options, choose from the following Right side options: Custom Text <x> None <text entry>...
Page 185 Menu item Description Home screen customization Additional buttons can be added to the Home screen, and default buttons can be removed. Change Language Available selections for each button are: Copy Display Copy Shortcuts Do Not Display Fax Shortcuts E-mail E-mail Shortcuts FTP Shortcuts Search Held Jobs Held Jobs...
Page 186 Menu item Description Output Lighting Sets the amount of light from the standard bin or an optional output bin Standard Bin LED Normal/Standby Mode Notes: Bright In Normal/Standby Mode, the factory default is Bright. • In Power Saver Mode, the factory default is Dim. •...
Page 187 Menu item Description Location Specifies the location of the printer Note: The location will be stored on the Embedded Web Server. Alarms Sets an alarm to sound when the printer requires operator intervention Alarm Control Available selections for each alarm type are: Cartridge Alarm Staple Alarm Single...
Page 188 Menu item Description Timeouts Sets the amount of time in seconds the printer waits to receive an end-of-job message before canceling the remainder of the print Print Timeout Disabled Notes: 1–255 90 seconds is the factory default setting. • When the timer expires, any partially printed page still in the •...
Page 189: Copy Settings Menu
Menu item Description Factory Defaults Returns the printer settings to the factory default settings Do Not Restore Notes: Restore Now Do Not Restore is the factory default setting. Do Not Restore • keeps the user-defined settings. Restore returns all printer settings to the factory default •...
Page 190 Menu item Description Paper Saver Sets two or four sheets of an original document together on the same page Note: Off is the factory default setting. 2 on 1 Portrait 2 on 1 Landscape 4 on 1 Portrait 4 on 1 Landscape Print Page Borders Specifies whether a border is printed around the edge of the page at the margins Note: On is the factory default setting.
Page 191 Menu item Description Separator Sheets Places a sheet of paper between pages, copies, or jobs based on the value selected None Note: None is the factory default setting. Between Copies Between Jobs Between Pages Separator Source Specifies a paper source Tray <x>...
Page 192 Menu item Description Header/Footer Specifies header/footer information for the top right of the page Top right Notes: Top right Off is the factory default setting for Top right. • “All pages” is the factory default setting for Print on. • Date/Time Page number Bates number...
Page 193 Menu item Description Header/Footer Specifies header/footer information for the bottom right of the page Bottom right Notes: Bottom right Off is the factory default setting for Bottom right. • “All pages” is the factory default setting for Print on. • Date/Time Page number Bates number...
Page 194: Fax Settings Menu
Menu item Description Color Dropout Specifies which color to drop during copies, and how much to increase or decrease the dropout Color Dropout None Notes: None is the factory default setting for Color Dropout. • Green 128 is the factory default setting for each color threshold. •...
Page 195: Memory Use
General Fax Settings Menu item Description Fax Cover Page Configures the fax cover page Fax Cover Page Note: Off is the factory default setting for all Fax Cover Page options. Off by default On by default Never Use Always Use Include To field Include From field From...
Page 196: Fax Send Settings
Menu item Description Cancel Faxes Specifies whether the printer may cancel fax jobs Allow Note: If Cancel Faxes is not enabled, it will not appear as an option. Don't Allow Caller ID Specifies type of caller ID being used Note: FSK is the factory default setting. DTMF Fax number masking Specifies the direction from which digits are masked in an outgoing fax number...
Page 197 Menu item Description Sides (Duplex) Specifies how the text and graphics are oriented on the page Notes: Long edge Off is the factory default setting. • Short edge Long edge assumes binding along the long edge of the page (left edge for •...
Page 198 Menu item Description Dial Mode Specifies the dialing sound, either as a tone or a pulse. Tone Pulse Max Speed Specifies the maximum speed in baud at which faxes are sent 2400 4800 9600 14400 33600 Custom Job scanning Lets you scan a document that contains mixed paper sizes into a single file Scan Preview Specifies whether a preview will appear on the display for scan jobs Background Removal...
Page 199: Fax Receive Settings
Menu item Description Shadow Detail Adjusts the amount of shadow detail visible on a fax 0–4 Note: 0 is the factory default setting. Scan edge to edge Specifies if the original document is scanned edge-to-edge prior to faxing Note: Off is the factory default setting. Sharpness Adjusts the amount of sharpness on a fax 0–5...
Page 200: Fax Forwarding
Menu item Description Max Speed Specifies the maximum speed in baud at which faxes are received 2400 4800 9600 14400 33600 Fax Forwarding Enables forwarding of received faxes to another recipient Forward Print Print and Forward Forward to Specifies the type of recipient to which faxes will be forwarded Note: This item is available only from the printer Embedded Web Server.
Page 201 Menu item Description Auto Print Logs Enables automatic printing of fax logs Note: Logs print after every 200 jobs. Log Paper Source Selects the source of the paper used for printing logs Tray <x> Manual Feeder Logs Display Specifies whether printed logs display the dialed number or the station name returned Remote Station Name Dialed Number...
Page 202 Menu item Description Double Ring Answers calls with a double-ring pattern Note: On is the factory default setting. Triple Ring Answers calls with a triple-ring pattern Note: On is the factory default setting. Fax Mode (Fax Server Setup) menu Fax Server mode sends the fax job to a fax server for transmission. Fax Server Setup Menu item Description...
Page 203: E-Mail Settings Menu
Menu item Description Orientation Specifies the orientation of the scanned image Portrait Landscape Original Size Specifies the paper size of the document that is being scanned Letter Note: Letter is the US factory default setting. A4 is the international factory default Legal setting.
Page 204 Menu item Description E-mail Server Setup Sends a copy of the e-mail back to the creator of the e-mail Send me a copy Never appears On by default Off by default Always On E-mail Server Setup Specifies the maximum e-mail size in kilobytes Max e-mail size Note: E-mail above the specified size is not sent.
Page 205 Menu item Description Color Specifies whether a job prints in grayscale or color Gray Note: Gray is the factory default setting. Color Resolution Specifies how many dots per inch are scanned Note: 150 dpi is the factory default setting. Darkness Lightens or darkens the output 1–9 Note: 5 is the factory default setting.
Page 206: Scan Preview
Menu item Description JPEG Quality Sets the quality of a JPEG photo image in relation to file size and the quality of the image Best for content 5–90 Notes: “Best for content” is the factory default setting. • 5 reduces the file size, but the quality of the image is lessened. •...
Page 207 Menu item Description Allow Save as Shortcut Lets you save e-mail addresses as shortcuts Notes: Off is the factory default setting. • When set to Off, the Save as Shortcut button does not appear on the E-mail • Destination screen. Background Removal Adjusts the amount of background visible on a scanned image -4 to +4...
Page 208: Ftp Settings Menu
FTP Settings menu Menu item Description Format Specifies the format of the FTP file PDF (.pdf) Note: PDF (.pdf) is the factory default setting. Secure PDF TIFF (.tif) JPEG (.jpg) XPS (.xps) PDF Version Sets the version level of the PDF file for FTP 1.2–1.6 Note: 1.5 is the factory default setting.
Page 209 Menu item Description Original Size Specifies the paper size of the document that is being scanned Letter Note: Letter is the US factory default setting. A4 is the international factory default Legal setting. Executive Folio Statement Universal 4 x 6 in. 3 x 5 in.
Page 210 Menu item Description Transmission Log Specifies whether the transmission log prints Print log Note: “Print log” is the factory default setting. Do not print log Print only for error Log Paper Source Specifies a paper source for FTP logs Tray <x> Note: Tray 1 is the factory default setting.
Page 211: Flash Drive Menu
Menu item Description Contrast Specifies the contrast of the output 0–5 Note: “Best for content” is the factory default setting. Best for content Mirror Image Creates a mirror image of the original document Note: Off is the factory default setting. Negative Image Creates a negative image of the original document Note: Off is the factory default setting.
Page 212 Menu item Description Resolution Specifies how many dots per inch are scanned Note: 150 dpi is the factory default setting. Darkness Lightens or darkens the output 1–9 Note: 5 is the factory default setting. Orientation Specifies the orientation of the scanned image Portrait Note: Portrait is the factory default setting.
Page 213: Background Removal
Menu item Description Photo JPEG Quality Sets the quality of a JPEG photo image in relation to file size and the quality of the image 5–90 Notes: 50 is the factory default setting. • 5 reduces the file size, but the quality of the image is lessened. •...
Page 214: Color Dropout
Menu item Description Color Dropout Specifies which color to drop during scanning, and how much to increase or decrease the dropout Color Dropout None Notes: None is the factory default setting for Color Dropout. • Green 128 is the factory default setting for each color threshold. •...
Page 215: Separator Sheets
Menu item Description Sides (Duplex) Enables duplex printing (two-sided printing) Staple Enables stapling Note: Off is the factory default setting. Duplex Binding Defines the way duplexed pages are bound and how the printing on the back of the page is oriented in relation to the printing on the front of the page Long Edge Short Edge Notes:...
Page 216: Print Settings
Menu item Description Separator Source Specifies a paper source Tray <x> Manual Feeder Envelope Feeder Blank Pages Specifies whether blank pages are inserted in a print job Do Not Print Note: Do Not Print is the factory default setting. Print Print Settings Setup menu Menu item...
Page 217: Print Area
Menu item Description Print Area Sets the logical and physical printable area Normal Notes: Whole Page This menu does not appear if Edge to Edge is enabled in the • printer Setup menu. Normal is the factory default setting. When attempting to •...
Page 218: Finishing Menu
Menu item Description Resource Save Specifies how the printer handles temporary downloads, such as fonts and macros stored in RAM, when the printer receives a job that requires more memory than is available Notes: Off is the factory default setting. Off sets the printer to retain •...
Page 219: Separator Source
Menu item Description Collate Stacks the pages of a print job in sequence when printing multiple copies Off (1,1,1,2,2,2) Notes: On (1,2,1,2,1,2) Off is the factory default setting. No pages will be collated. • The On setting stacks the print job sequentially. •...
Page 220: Quality Menu
Menu item Description N-up Border Prints a border around each page image when using N-up (pages-sides) None Note: None is the factory default setting. Solid Staple Job Specifies whether print jobs are stapled Notes: This menu item is available only when the StapleSmart Finisher is installed. •...
Page 221: Utilities Menu
Menu item Description Enhance Fine Lines Enables a print mode preferable for files such as architectural drawings, maps, electrical circuit diagrams, and flow charts Notes: Off is the factory default setting. • To set Enhance Fine Lines using the Embedded Web Server, type the network •...
Page 222: Pdf Menu
Menu item Description Delete Downloads on Disk Removes downloads from the printer hard disk, including all held Jobs, buffered jobs, and parked jobs. Job accounting information is not affected. Delete Now Note: Delete Now is the default setting. Do Not Delete Job Acct Stat Prints a list of all stored job statistics or deletes the information from the printer hard disk...
Page 223: Postscript Menu
PostScript menu Menu item Description Print PS Error Prints a page containing the PostScript error Note: Off is the factory default setting. Font Priority Establishes the font search order Resident Notes: Flash/Disk Resident is the factory default setting. • A formatted flash memory option card or printer hard disk must be •...
Page 224 Menu item Description PCL Emulation Settings Specifies the font pitch for scalable monospaced fonts Pitch Notes: 0.08–100 10 is the factory default setting. • Pitch refers to the number of fixed-space characters per inch (cpi). • Pitch can be increased or decreased in 0.01-cpi increments. •...
Page 225 Menu item Description Tray Renumber Configures the printer to work with printer software or programs that use different source assignments for trays, drawers, and feeders Assign MP Feeder Notes: None Off is the factory default setting. • 0–199 None is not an available selection. It appears only when it is selected by •...
Page 226: Html Menu
HTML menu Menu item Description Font Name Intl CG Times Sets the default font for HTML documents Albertus MT Intl Courier Notes: Antique Olive Intl Univers The Times font will be used in HTML documents that do not specify a •...
Page 227: Image Menu
Menu item Description Backgrounds Specifies whether to print backgrounds on HTML documents Do Not Print Note: Print is the factory default setting. Print Image menu Menu item Description Auto Fit Selects the optimal paper size, scaling, and orientation Notes: On is the factory default setting. •...
Page 228: Help Menu
Help menu The Help menu consists of Help pages that are stored in the printer as PDFs. They contain reference information about using the printer and performing tasks. You may select to print each one individually, or select Print all guides to print all of them at one time.
Page 229: Understanding Printer Messages
Understanding printer messages List of status and error messages Answering The printer is answering a fax call. Wait for the message to clear. Busy Wait for the message to clear. Call complete A fax call is completed. Wait for the message to clear. Change <src>...
Page 230: Close Door Or Insert Cartridge
If the error occurs again: Turn the printer off. Unplug the power cord from the wall outlet. Remove the tray. Contact Customer Support. Touch Continue to clear the message and print without using the tray. • Close door or insert cartridge The cartridge is missing or not installed correctly.
Page 231: Fax Memory Full
Fax memory full There is not enough memory to send the fax job. Touch Continue to clear the message. Fax partition inoperative. Contact system administrator. The fax partition appears to be corrupted. Try one or more of the following: Touch Continue to clear the message. •...
Page 232: Install Envelope Feeder
Insert Tray <x> Insert the specified tray into the printer. Install bin <x> Try one or more of the following: Install the specified bin: • Turn the printer off. Unplug the power cord from the wall outlet. Install the specified bin. Connect the power cord to a properly grounded outlet.
Page 233: Load Staples
Job stored for delayed transmission The scanning completed for a delayed send fax job. Wait for the message to clear. Line busy A fax number is dialed, but the fax line is busy. Wait for the message to clear. Load <src> with <x> <src>...
Page 234: No Dial Tone
Network indicates that the printer is using the standard network port built into the printer system board. Network <x> indicates that an internal print server is installed inside the printer or that the printer is connected to an external print server. No analog phone line connected to modem, fax is disabled.
Page 235: Reattach Envelope Feeder
Reattach bin <x> – <y> Try one or more of the following: Turn the printer off and then back on. • If the error occurs a second time: Turn the printer off. Unplug the power cord from the wall outlet. Remove the specified bins.
Page 236: Remove Paper From All Bins
Receiving page <n> The printer receives page <n> of the fax job, where <n> is the number of the page received. Wait for the message to clear. Remove packaging material, check <x> Remove any remaining packaging material from the specified location. Remove paper from <linked bin set name>...
Page 237: Restore Held Jobs
Replace wiper Replace the fuser wiper, or try one or more of the following: Touch Continue to clear the message and continue printing. • Touch Ignore to clear the message, but at the next power-on, the message appears again. • Restore Held Jobs? Try one or more of the following: Touch Continue to restore all held jobs stored on the printer hard disk.
Page 238: Some Held Jobs Were Not Restored
Some held jobs were not restored Touch Continue to delete the specified job. Note: Some held jobs are not restored. They stay on the hard disk and are inaccessible. System busy, preparing resources for job. Not all resources needed for the job are available. Wait for the message to clear. System busy, preparing resources for job.
Page 239: Short Paper
34 Short paper Try one or more of the following: Load the appropriate paper or other specialty media in the proper tray. • Touch Continue to clear the message and print the job using a different paper tray. • Check tray length and width guides and make sure the paper is properly loaded in the tray. •...
Page 240: Memory Full
38 Memory full Try one or more of the following: Touch Continue to clear the message. • Cancel the current print job. • Install additional printer memory. • 39 Complex page, some data may not have printed Try one or more of the following: Touch Continue to clear the message and continue printing.
Page 241: Not Enough Free Space In Flash Memory For Resources
52 Not enough free space in flash memory for resources Try one or more of the following: Touch Continue to clear the message and continue printing. • Downloaded fonts and macros not previously stored in flash memory are deleted. Delete fonts, macros, and other data stored in flash memory. •...
Page 242: Standard Parallel Port Disabled
55 Unsupported option in slot <x> <x> is a slot on the printer system board. Try one or more of the following: Turn the printer power off. Unplug the power cord from the wall outlet. Remove the unsupported option card from the printer system board. Connect the power cord to a properly grounded outlet.
Page 243: Too Many Bins Attached
56 USB port <x> disabled <x> is the number of the USB port. Try one or more of the following: Touch Continue to clear the message. • The printer discards any data received through the USB port. Make sure the USB Buffer menu item is not set to Disabled. •...
Page 244: Too Many Trays Attached
Connect the power cord to a properly grounded outlet. Turn the printer back on. 58 Too many trays attached Turn the printer off. Unplug the power cord from the wall outlet. Remove the additional trays. Connect the power cord to a properly grounded outlet. Turn the printer back on.
Page 245: Unformatted Disk
63 Unformatted disk Try one or more of the following: Touch Continue to clear the message and continue printing. • Format the printer hard disk. • If the error message remains, the hard disk may be defective and require replacing. 80 Routine maintenance needed The printer needs to have routine maintenance done.
Page 246: Flatbed Cover Open
Try one or more of the following: Touch Continue if no scan job is active when the attendance message appears. This clears the message. • Touch Cancel Job if a scan job is processing when the attendance message appears. This cancels the job and •...
Page 247 1565 Emulation error, load emulation option The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware card. Understanding printer messages...
Page 248: Maintaining The Printer
Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Cleaning the exterior of the printer Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.
Page 249: Adjusting Scanner Registration
Wipe the white underside of the scanner cover until it is clean and dry. Open the bottom ADF door. Wipe the ADF scanner glass under the ADF door. Close the bottom ADF door. Wipe the scanner glass (flatbed) and backing material by moving the cloth or paper towel from side to side. Close the scanner cover.
Page 250: Storing Supplies
To align the scanner glass (flatbed): Place the Quick Test page facedown on the scanner glass. Touch Copy Quick Test. The scanner prints a copy of the Quick Test page. Touch Flatbed. Use the copy of the Quick Test page to adjust the Left Margin and Top Margin settings. Touch Submit.
Page 251: Conserving Supplies
Do not expose supplies to: Direct sunlight • Temperatures above 35°C (95°F) • High humidity above 80% • Salty air • Corrosive gases • Heavy dust • Conserving supplies There are some settings you can change from the printer control panel that will help you conserve toner and paper. For more information, see “Supplies menu,”...
Page 252: Ordering Supplies
Ordering supplies To order supplies, contact the place where you purchased the printer. Note: All life estimates for printer supplies assume printing on letter- or A4-size plain paper. Ordering print cartridges When 88 Cartridge low appears or when the print becomes faded: Remove the print cartridge.
Page 253: Moving The Printer To Another Location
Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the • same time. Notes: Remove all printer options before moving the printer. – Use the handholds located on both sides of the printer to lift it off the optional drawer. –...
Page 254: Administrative Support
Administrative support Using the Embedded Web Server If the printer is installed on a network, the Embedded Web Server is available for a range of functions including: Viewing a virtual display of the printer control panel • Checking the status of the printer supplies •...
Page 255: Viewing Reports
Viewing reports You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the printer, the network, and supplies. To view reports from a network printer: Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
Page 256: Restoring The Factory Default Settings
Using the printer control panel Make sure the printer is on and Ready appears. On the home screen, touch Touch Settings. Touch General Settings. Touch the down arrow until Timeouts appears. Touch Timeouts. Touch the left or right arrow next to Power Saver Mode to decrease or increase the time the printer waits before entering Power Saver mode.
Page 257: Troubleshooting
Troubleshooting Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or breaker. •...
Page 258: Jobs Do Not Print
Jobs do not print These are possible solutions. Try one or more of the following: AKE SURE THE PRINTER IS READY TO PRINT Make sure Ready or Power Saver appears on the display before sending a job to print. HECK TO SEE IF THE STANDARD EXIT BIN IS FULL Remove the stack of paper from the standard exit bin.
Page 259: Job Takes Longer Than Expected To Print
AKE SURE THE PRINTER HAS SUFFICIENT MEMORY Free up additional printer memory by scrolling through the list of held jobs and deleting some of them. Job takes longer than expected to print These are possible solutions. Try one or more of the following: EDUCE THE COMPLEXITY OF THE PRINT JOB Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the job.
Page 260: Tray Linking Does Not Work
Tray linking does not work These are possible solutions. Try one or more of the following: OAD THE SAME SIZE AND TYPE OF PAPER Load the same size and type of paper in each tray to be linked. • Move the paper guides to the correct positions for the paper size loaded in each tray. •...
Page 261: Solving Copy Problems
Touch Submit. Touch Solving copy problems Copier does not respond These are possible solutions. Try one or more of the following: HECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. HECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears. Scanner unit does not close Make sure there are no obstructions: Lift the scanner unit.
Page 262 HE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. HE SCANNER GLASS MAY BE DIRTY Clean the scanner glass with a clean, lint-free cloth dampened with water. For more information, see “Cleaning the scanner glass”...
Page 263: Partial Document Or Photo Copies
Partial document or photo copies These are possible solutions. Try one or more of the following: HECK THE DOCUMENT PLACEMENT Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel, check the Paper Size setting from the Paper menu.
Page 264: Scanning Takes Too Long Or Freezes The Computer
Scanning takes too long or freezes the computer These are possible solutions. Try one or more of the following: THER SOFTWARE PROGRAMS MAY BE INTERFERING WITH SCANNING Close all programs not being used. HE SCAN RESOLUTION MAY BE SET TOO HIGH Select a lower scan resolution.
Page 265: Cannot Scan From A Computer
HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel, check the Paper Size setting from the Paper menu. Before sending the job to print, specify the correct size setting: For Windows users, specify the size from Print Properties.
Page 266 HECK THE PRINTER CONNECTIONS Make sure the cable connections for the following hardware are secure, if applicable: Telephone • Handset • Answering machine • HECK THE TELEPHONE WALL JACK Plug a telephone into the wall jack. Listen for a dial tone. If you do not hear a dial tone, then plug a different telephone into the wall jack.
Page 267: Can Send But Not Receive Faxes
EMPORARILY DISABLE AITING Call Waiting can disrupt fax transmissions. Disable this feature before sending or receiving a fax. Call your telephone company to obtain the keypad sequence for temporarily disabling Call Waiting. OICE AIL SERVICE MAY BE INTERFERING WITH THE FAX TRANSMISSION Voice Mail offered through your local telephone company may disrupt fax transmissions.
Page 268: Can Receive But Not Send Faxes
Can receive but not send faxes These are possible solutions. Try one or more of the following: HE PRINTER IS NOT IN AX MODE On the home screen, touch Fax to put the printer in Fax mode. HE DOCUMENT IS NOT LOADED PROPERLY Load the original document faceup, short edge first into the ADF or facedown on the scanner glass in the upper left corner.
Page 269: Solving Option Problems
In the Max Speed box, click on one of the following: 2400 4800 9600 14400 33600 Click Submit. Solving option problems Option does not operate correctly or quits after it is installed These are possible solutions. Try one or more of the following: ESET THE PRINTER Turn the printer off, wait about 10 seconds, and then turn the printer on.
Page 270: 2000-Sheet Tray
ESET THE PRINTER Turn the printer off, wait about 10 seconds, and then turn the printer on. AKE SURE THE PAPER TRAY IS INSTALLED CORRECTLY If the paper tray is listed on the menu settings page, but paper jams when it enters or exits the tray, then it may not be properly installed.
Page 271: Output Options
AKE SURE THE ENVELOPE FEEDER IS INSTALLED CORRECTLY If the envelope feeder is listed on the menu settings page, but an envelope jams when it enters or exits the envelope feeder, then it may not be properly installed. Reinstall the envelope feeder. For more information, see the hardware setup documentation that came with the envelope feeder.
Page 272: Solving Paper Feed Problems
Solving paper feed problems Paper frequently jams These are possible solutions. Try one or more of the following: HECK THE PAPER Use recommended paper and specialty media. For more information, see the chapter about paper and specialty media guidelines. AKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the multipurpose feeder.
Page 273: Solving Print Quality Problems
Touch Submit. Touch Solving print quality problems The information in the following topics may help you solve print quality problems. If these suggestions still do not correct the problem, contact Customer Support. You may have a printer part that requires adjustment or replacement. Isolating print quality problems To help isolate print quality problems, print the print quality test pages: Turn the printer off.
Page 274: Characters Have Jagged Or Uneven Edges
Characters have jagged or uneven edges These are possible solutions. Try one or more of the following: HECK THE PRINT QUALITY SETTINGS Change the Print Resolution setting in the Quality menu to 600 dpi, 1200 Image Q, 1200 dpi, or 2400 Image Q. •...
Page 275: Gray Background
HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel, check the Paper Type setting from the Paper menu. Before sending the job to print, specify the correct type setting: For Windows users, specify the type from Print Properties.
Page 276: Paper Curl
HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel, check the Paper Size setting from the Paper menu. Before sending the job to print, specify the correct size setting: For Windows users, specify the size from Print Properties.
Page 277: Repeating Defects
HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel, check the Paper Type setting from the Paper menu. Before sending the job to print, specify the correct type setting: For Windows users, specify the type from Print Properties.
Page 278: Skewed Print
Skewed print These are possible solutions. Try one or more of the following: HECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. HECK THE PAPER Make sure you are using paper that meets the printer specifications. Solid black or white streaks These are possible solutions.
Page 279: Print Is Too Light
Print is too light These are possible solutions. Try one or more of the following: HECK THE DARKNESS BRIGHTNESS AND CONTRAST SETTINGS The Toner Darkness setting is too light, the Brightness setting is too light, or the Contrast setting is too low. From the printer control panel, change these settings from the Quality menu.
Page 280: Print Is Too Dark
Print is too dark These are possible solutions. Try one or more of the following: HECK THE DARKNESS BRIGHTNESS AND CONTRAST SETTINGS The Toner Darkness setting is too dark, the Brightness setting is too dark, or the Contrast setting is too high. From the printer control panel, change these settings from the Quality menu.
Page 281: Solid Color Pages
Solid color pages These are possible solutions. Try one or more of the following: AKE SURE THE PRINT CARTRIDGE IS PROPERLY INSTALLED Remove the print cartridge and shake it from side to side to redistribute the toner, and then reinstall it. HE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used print cartridge with a new one.
Page 282: Toner Fog Or Background Shading Appears On The Page
Clear any paper you see. HERE IS TONER IN THE PAPER PATH Contact Customer Support. Toner fog or background shading appears on the page These are possible solutions. Try one or more of the following: HE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge.
Page 283: Toner Specks
Toner specks These are possible solutions. Try one or more of the following: HE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge. HERE IS TONER IN THE PAPER PATH Contact Customer Support. Transparency print quality is poor Try one or more of the following: HECK THE TRANSPARENCIES Use only transparencies recommended by the printer manufacturer.
Page 284: Check The Network Settings
HECK THE NETWORK SETTINGS Depending on the network settings, you may need to type https:// instead of http:// before the printer IP address to access the Embedded Web Server. For more information, see your system administrator. Contacting Customer Support When you call Customer Support, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken to find a solution.
Page 285: Notices
Notices Product name: Monochrome Laser MFP Machine type: 4548, 4566, 4567, 4568, 5535, 7462 Model(s): aa1, aa2, bb1, bb2, bd1, bd2, b01, b02, cc1, cc2, dn, dn1, dn2, dt1, dt2, f01, f02, fd1, fd2, g01, g02, g61, g62, g71, g72, g81, g82, g91, g92, gb1, gb2, gf1, gf2, gn1, gn2, gs1, gs2, gt1, gt2, mn1, n01, n02, s01, s02, sd1, sd2, t01, t02, tb1, tb2, tf1, tf2, ts1, ts2, 0A1, 0A5, 031, 035, 2A1, 2A2, 2A5, 2A6, 231, 232, 235, 236, 4A2, 4A6, 432, 436 Edition notice...
Page 286: Industry Canada Notices
The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate this equipment. Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach.
Page 287 The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF fields in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada's Web site www.hc-sc.gc.ca/rpb.
Page 288 This product satisfies the limits of EN 55022; safety requirements of EN 60950; radio spectrum requirements of ETSI EN 300 330-1 and ETSI EN 300 330-2; and the EMC requirements of EN 55024, ETSI EN 301 489-1 and ETSI EN 301 489-3.
Page 289: Noise Emission Levels
Slovensky Lexmark International, Inc. týmto vyhlasuje, že tento produkt spĺňa základné požiadavky a všetky príslušné ustanovenia smernice 1999/5/ES. Slovensko Lexmark International, Inc. izjavlja, da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES. Svenska Härmed intygar Lexmark International, Inc. att denna produkt står i överensstämmelse med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG.
Page 290: Information Statement
Federal Communications Commission (FCC) compliance information statement This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX.
Page 291: Notice To Users Of The Canadian Telephone Network
an identification of the business or other entity, or other individual sending the message, and the telephone number of the sending machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long-distance transmission charges.) See your user documentation in order to program this information into your fax machine.
Page 292: Using This Product In Switzerland
This equipment may not provide for the effective hand-over of a call to another device connected to the same line. This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom customers. Some parameters required for compliance with Telecom's telepermit requirements are dependent on the equipment associated with this device.
Page 293: Power Consumption
ENERGY STAR Laser notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1. Class I laser products are not considered to be hazardous.
Page 294: Power Saver
Power Saver This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is equivalent to the EPA Sleep Mode. The Power Saver Mode saves energy by lowering power consumption during extended periods of inactivity. The Power Saver Mode is automatically engaged after this product is not used for a specified period of time, called the Power Saver Timeout.
Page 295: Index
Index Numerics 550-sheet tray (standard or optional) 1565 Emulation error, load Bin Setup menu 161 loading 71 emulation option 247 brightness, adjusting 255 56 Parallel port <x> disabled 242 2000-sheet tray Busy 229 56 Serial port <x> disabled 242 loading 74 buttons, home screen 18 56 Standard parallel port 200–282.yy paper jam 245...
Page 296 configuring the e-mail using the scanner glass notice of low supply level 254 settings 105 (flatbed) 92 notice of paper jam 254 Connect <x>bps 230 Custom Bin Names menu 160 notice of paper needed 254 connecting fax Custom Names menu 160 notice that different paper is using RJ11 adapter 60 custom paper type...
Page 297 can send but not receive jams, clearing faxes 267 200 139 guidelines cannot send or receive a fax 265 201 139 card stock 131 received fax has poor print 202 141 envelopes 130 quality 268 230–239 142 labels 131 faxing 240–249 143 letterhead 129 canceling a fax job 116...
Page 298 memory card Setup 216 ordering supplies 252 installing 27 SMTP Setup menu 166 output file type troubleshooting 271 Standard Network 164 changing 107 Memory full, cannot print Standard USB 171 faxes 233 Substitute Size 155 menu settings page TCP/IP 167 paper printing 44 Universal Setup 161...
Page 299 print quality setting up in new location 253 56 Serial port <x> disabled 242 cleaning the scanner glass 248 shipping 253 56 Standard parallel port print quality test pages, printer control panel 17 disabled 242 printing 135 factory defaults, restoring 256 56 Standard USB port print quality troubleshooting printer hard disk...
Page 300 Insert staple cartridge 231 System busy, preparing resources recycled paper Insert Tray <x> 232 for job. 238 using 86 Install bin <x> 232 System busy, preparing resources reducing a copy 95 Install envelope feeder 232 for job. Deleting held job(s). 238 Remove packaging material, check Install tray <x>...
Page 301 scanner glass (flatbed) standard tray scanner unit does not close 261 copying using 92 loading 71 troubleshooting, display Scanner Jam Access Cover Standard USB menu 171 display is blank 257 Open 237 status of supplies, checking 251 display shows only scanning to a computer 125 storing diamonds 257...
Page 302 solid black streaks 278 viewing solid color pages 281 reports 255 solid white streaks 278 streaked vertical lines 281 toner fog or background Waiting for redial 238 shading 282 Windows toner rubs off 282 wireless network installation 47 toner specks 283 wired network setup troubleshooting, printer options using Windows 52...

This manual is also suitable for:

5535

Dell 5535 Mono Laser User Manual

Safety Information

Learning about the Printer

Additional Printer Setup

Loading Paper and Specialty Media

Paper and Specialty Media Guidelines

Copying

E-Mailing

Faxing

Scanning to an FTP Address

Scanning to a Computer or Flash Drive

Printing

Clearing Jams

Understanding Printer Menus

Quick Links

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Summary of Contents for Dell 5535 Mono Laser