Dell™ Laser Printer 5100cn Owner’s Manual Look Inside For: • Loading Paper • Setting Up for Local and Network Printing • Installing Printer Driver • Using Your Printer • Maintenance • Contacting Dell w w w . d e l l . c o m / s u p p l i e s | s u p p o r t . d e l l . c o m...
Order Printer Supplies Dell™ Printer Supplies are available only through Dell. You can order Printer Supplies online at www.dell.com/supplies or by phone. 877-INK-2-YOU Algeria Contact your distributor. Argentina Contact your distributor. Australia 1300 030 290 Austria 08 20-24 05 30 35 Belgium 02.713 1590...
Dell™ Laser Printer 5100cn Center output tray Operator panel Multipurpose feeder Standard 500-sheet tray For details on the optional 500-sheet tray module, 1000-sheet tray module, and other additional User's Guide options, see the Power switch Power cable connector Ethernet port...
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Contents Dell™ Laser Printer 5100cn ...3 1 Loading Paper ...11 Loading the Standard Tray ...12 Loading the Multipurpose Feeder ...15 Loading Envelopes ...17 2 Setting Up for Local Printing ...19 Installing Printer Drivers ...20 Connecting the Printer to the Computer Before Inserting the Drivers and Utilities CD ...20...
Canceling a Job From the Desktop ...37 Software Overview ...37 Printing Status Window ...37 Status Window ...37 Status Monitor Console ...37 Dell Supplies Management System ...38 User Setup Disk Creating Tool ...38 Software Update ...38 6 Maintenance ... 39 Replacing the Imaging Drum ...40 Removing the Used Imaging Drum ...40...
Contacting Dell ...63 U.S. Terms and Conditions of Sale ...79 Limited Warranties and Return Policy ...81 Limited Warranty for Dell-Branded Hardware Products (U.S. Only) ...81 Total Satisfaction Return Policy (U.S. Only) ...85 Limited Warranty Terms for Dell-Branded Hardware Products (Canada Only) ...85 Total Satisfaction Return Policy (Canada Only) ...88...
Refer service or repairs, other than those described in the operating instructions, to a professional service person. • This product is designed to meet safety standards with the use of specific Dell-authorized components. The safety features of some parts may not always be obvious. Dell disclaims liability associated with use of non-Dell-authorized components.
Load the print media used for the majority of your print jobs in the standard 500-sheet tray. Pull the tray out of the printer until it stops. Hold the tray with both hands, lift the front slightly, and remove it from the printer.
Squeeze the length guide and slide it to the edge of the tray. Before loading the print media, flex the sheets back and forth, and then fan them. Straighten the edges of the stack on a level surface. Place the print media into the tray with the recommended print side face up. NOTE: Do not exceed the maximum fill line in the tray.
Slide the width guides and length guide until they rest lightly against the edge of the print media stack. Insert the tray into the printer, and push until it stops. If you load any print media into the tray, configure the Paper Type settings for that tray according to the message on the operator panel.
Loading the Multipurpose Feeder In addition to plain paper, the multipurpose feeder can use various other sizes and types of print media such as envelopes and transparencies. Gently pull open the multipurpose feeder cover, and pull out the extension tray. Slide the width guides to the edge of the tray.
Select print media source, size, and type in your software program and select the print media size and type on the printer operator panel. For tips on recommended print media, solving printing problems, and clearing jams, see the...
8.66 inches (220 mm) in width in the multipurpose feeder, insert the envelopes with the flaps closed and the short-edge of the envelopes facing into the printer. The print side must be facing down. You can load envelopes up to the maximum fill line in the tray at one time.
A local printer is a printer attached to your computer or a print server using a USB or parallel cable. If your printer is attached to a network and not your computer, see "Setting Up for Network Printing" on page 23.
Click Personal Installation. On the Add Printer screen, select the port name from the Port Name combo box, and then set the printer's options under Printer Configuration. Click Next. Select either the Typical Installation or Custom Installation checkbox, and then click Next.
Network Set-Up NOTE: To use this printer in a UNIX or Linux environment, you need to install a UX Filter or Linux Driver. For more information on how to install and use these, refer to your User’s Guide. NOTE: When using a CD drive in a Linux environment, you need to mount the CD according to your system environment.
If you want to set a printer as the default, select the printer and then click the Set this printer as default check box.
Web browser, and the printer configuration appears on the screen. Refer to your more information. You can set up the Dell Printer Configuration Web Tool to send you an email when the printer needs supplies or intervention. To set up e-mail alerts: Launch the Dell Printer Configuration Web Tool.
Sec tion4 Installing the Printer Driver or PPD File on Macintosh Computers Installing the AdobePS Printer Driver (Mac OS 9.x) Installing the PPD File (Mac OS X) Installing the Printer Driver or PPD File on Macintosh Computers...
Installing the AdobePS Printer Driver (Mac OS 9.x) There are two steps to install the printer driver. First, you must use the installer included in the Drivers and Utilities CD to install the printer driver to Macintosh. Then configure the printer driver according to the connection type.
Close the Chooser. Setting the Printer Driver (for USB Connection) If the printer is connected to your computer via a USB port, you will have to launch the Desktop Printer Utility and register the printer as a Desktop Printer. Turn on the printer.
NOTE: The Desktop Printer Utility is located in the AdobePS Components folder on your Macintosh HD. If there is no Desktop Printer Utility in the AdobePS Components folder, install Adobe PS 8.8 by using Full Installation. Select AdobePS from the With list box, and select Printer (LPR) in Create Desktop list, then click OK.
Installing the PPD File (Mac OS X) NOTE: The printer driver does not need to be installed on a Mac OS X. It uses a generic PostScript driver that is provided with the OS. Drivers and Utilities Insert the Drivers and Utilities Launch the Double-click the Mac OS X folder, and then double-click the Dell 5100cn Installer icon.
Select IP Printing from the menu, and type the IP address for the printer being used in Printer’s Address. Select Dell from Printer Model, and confirm Dell Laser Printer 5100cn is selected for the Model Name. If it is not selected, select it.
You can select menu items and corresponding values from the operator panel. When you first enter the printer menus from the operator panel, you see an asterisk (*) next to a value in the menus. This asterisk indicates the factory default menu setting. These settings are the original printer settings.
The password has been changed. NOTE: If you forget your password, turn off the printer. Then, while holding the Menu button, turn on the printer. This will recover the factory default menu settings. The factory default panel password is 0000.
Canceling the Job From a Computer Canceling a Job From the Taskbar When you send a job to print, a small printer icon appears in the right corner of the taskbar. Double-click the printer icon. A list of print jobs appears in the printer window.
Window or Dell Printer Configuration Web Tool for a particular printer. • Select Help to read the online help. • The Status Monitor Console displays the Status Window for local connections, or the Dell Printer Configuration Web Tool for network connections. Using Your Printer...
Section 6 Maintenance Replacing the Imaging Drum Replacing the Toner Cartridge Replacing the Transfer Roller Replacing the Fuser and Separator Roller Cleaning the Automatic Density Control (ADC) Sensor Maintenance...
To order by phone, see "Order Printer Supplies" on page 2. Dell recommends Dell cartridges for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell.
Please cover the removed imaging drum by a newspaper or so not to expose the direct light. CAUTION: Do not touch inside the printer with your hands. Some parts may be hot. Allow time for the printer to cool before attempting to remove parts in this area.
NOTICE: Lowering the imaging drum into the printer without correctly aligning the rollers with the slots can damage the imaging drum. NOTICE: Do not allow the surface covered with a protective sheet to come into contact with anything. Pull the protective cover on the imaging drum straight up to remove it.
Pull out the toner cartridge. Installing the New Toner Cartridge Select the new toner cartridge whose color matches the cartridge carrier and remove it from its packaging. Maintenance...
Gently shake the cartridge to distribute the toner evenly. Align the toner cartridge with the corresponding cartridge carrier in the printer and insert it. Grip the levers at each end of the toner cartridge, then push down firmly to rotate the levers forward.
If it takes more than five seconds to remove the toner seal after inserting the toner cartridge in the printer, an error message may appear. In this case, perform step 4 again, or turn the printer off once and then on again.
To order by phone, see"Order Printer Supplies" on page 2. Dell recommends Dell transfer roller for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell.
Installing the New Transfer Roller Unpack a new transfer roller and grip the tabs as shown. Align the arrow marks on the transfer roller to the marks on the printer, and gently push the roller into the printer. Maintenance...
To lock the transfer roller into the printer, push down the tabs until you hear a click. Close the front cover. Maintenance...
To order by phone, see "Order Printer Supplies" on page 2. Dell recommends Dell fuser for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell.
Lift up the levers next to both ends of the fuser. Grip the knobs and gently lift the fuser out of the printer. Maintenance...
Installing the New Fuser Unpack a new fuser, grip the fuser by the knobs, align it with the slots in the printer, and slowly push it in. Completely push down the fuser by holding the knobs at both ends of the fuser until the levers next to both ends of the fuser return to their original position.
Remove any print jobs from the tray before pulling the tray out of the printer. Pull the tray out of the printer until it stops. Hold the tray with both hands, lift the front slightly, and remove it from the printer.
Gently raise the separator roller assembly, and slide it to the left. Installing the New Separator Roller Align the holes of the new separator roller with the projections in the tray and slide the separator roller until it stops. Then, release your hand from the separator roller. Maintenance...
Close the separator roller cover. Replace the printer's tray into the printer. Maintenance...
When the printer's automatic density control (ADC) sensor is dirty, follow the procedure below to clean it. Turn off the printer. Push the front latch up and fully open the front cover. Grip the tabs at both ends of the transfer roller and gently lift it out of the printer. Maintenance...
Gently wipe the automatic density control (ADC) sensor window with a clean dry cloth or cotton swab. NOTE: Do not allow anything hard to come in contact with the automatic density control (ADC) sensor window. Do not use excessive force to clean the window. Replace the transfer roller.
Align the arrow marks on the transfer roller to the marks on the printer, and gently push the roller into the printer. To lock the transfer roller into the printer, push down the tabs until you hear a click. Close the front cover.
Section 7 Appendix Technical Assistance Automated Order-Status Service Contacting Dell U.S. Terms and Conditions of Sale Limited Warranties and Return Policy Dell Inc. Ink and Toner Cartridges Limited Warranties Dell™ Software License Agreement Regulatory Appendix...
Automated Order-Status Service To check on the status of any Dell™ products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. See "Contacting Dell" on page 63 for the telephone number to call for your region.
Toll-free numbers are for use within the country for which they are listed. When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.
International Access Code Country Code City Code Australia (Sydney) E-mail (Australia): email@example.com International Access Code: 0011 E-mail (New Zealand): firstname.lastname@example.org Country Code: 61 Home and Small Business City Code: 2 Government and Business Preferred Accounts Division (PAD) For servers and storage...
Customer Technical Support (Penang, Malaysia) Country Code: 673 Customer Service (Penang, Malaysia) Transaction Sales (Penang, Malaysia) Canada (North York, Ontario) Online Order Status: www.dell.ca/ostatus International Access Code: 011 AutoTech (automated technical support) Customer Care (Home Sales/Small Business) Customer Care (med./large business, government) Technical Support (Home Sales/Small Business) Technical Support (med./large bus., government)
Country (City) International Access Code Country Code City Code China (Xiamen) Technical Support website: support.dell.com.cn Country Code: 86 Technical Support E-mail: email@example.com City Code: 592 Technical Support Fax Technical Support (Dimension™ and Inspiron™) Technical Support (OptiPlex™, Latitude™, and Dell Precision™)
Country (City) International Access Code Country Code City Code Czech Republic (Prague) Website: support.euro.dell.com International Access Code: 00 E-mail: firstname.lastname@example.org Country Code: 420 Technical Support City Code: 2 Technical Support Fax Customer Care Customer Care Fax Switchboard Denmark (Copenhagen) Website: support.euro.dell.com...
Country (City) International Access Code Country Code City Code Finland (Helsinki) Website: support.euro.dell.com International Access Code: 990 E-mail: email@example.com Country Code: 358 E-mail Support (servers): Nordic_support@dell.com City Code: 9 Technical Support Technical Support Fax Relational Customer Care Home/Small Business Customer Care...
Country (City) International Access Code Country Code City Code Germany (Langen) Website: support.euro.dell.com International Access Code: 00 E-mail: firstname.lastname@example.org Country Code: 49 Technical Support City Code: 6103 Home/Small Business Customer Care Global Segment Customer Care Preferred Accounts Customer Care Large Accounts Customer Care...
Country Code City Code Home and Small Business Division India Technical Support Sales Ireland (Cherrywood) Website: support.euro.dell.com International Access Code: 16 E-mail: email@example.com Country Code: 353 Technical Support City Code: 1 U.K. Technical Support (dial within U.K. only) Home User Customer Care Small Business Customer Care U.K.
Technical Support (Dimension™ and Inspiron™) Technical Support outside of Japan (Dimension and Inspiron) Technical Support (Dell Precision™, OptiPlex™, and Latitude™) Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) Technical Support (PDAs, projectors, printers, routers) Technical Support outside of Japan (PDAs,...
Macao Technical Support Country Code: 853 Customer Service (Penang, Malaysia) Transaction Sales Malaysia (Penang) Technical Support (Dell Precision, OptiPlex, and Latitude) International Access Code: 00 Technical Support (Dimension and Inspiron) Country Code: 60 Technical Support (PowerEdge and PowerVault) City Code: 4...
Relational Sales Home/Small Business Sales Fax Relational Sales Fax Switchboard Switchboard Fax New Zealand E-mail (New Zealand): firstname.lastname@example.org International Access Code: 00 E-mail (Australia): email@example.com Country Code: 64 Technical Support (for desktop and portable computers) Technical Support (for servers and storage)
Country (City) International Access Code Country Code City Code Norway (Lysaker) Website: support.euro.dell.com International Access Code: 00 E-mail Support (portable computers): Country Code: 47 firstname.lastname@example.org E-mail Support (desktop computers): email@example.com E-mail Support (servers): firstname.lastname@example.org Technical Support Relational Customer Care Home/Small Business Customer Care...
Technical Support (Optiplex, Latitude, and Precision) Country Code: 65 Technical Support (PowerEdge and PowerVault) Customer Service (Penang, Malaysia) Transaction Sales Corporate Sales South Africa (Johannesburg) Website: support.euro.dell.com International Access Code: E-mail: email@example.com 09/091 Gold Queue Country Code: 27 Technical Support City Code: 11...
International Access Code: 00 E-mail: firstname.lastname@example.org Country Code: 46 E-mail Support for Latitude and Inspiron: Sweemail@example.com City Code: 8 E-mail Support for OptiPlex: Swe_kats@dell.com E-mail Support for Servers: Nordic_server_support@dell.com Technical Support Relational Customer Care Home/Small Business Customer Care Employee Purchase Program (EPP) Support...
Trinidad/Tobago General Support Turks and Caicos Islands General Support U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp Country Code: 44 City Code: 1344 E-mail: firstname.lastname@example.org Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees]) Technical Support (direct/PAD and general)
Employee Purchase Program (EPP) Customers Dell Sales Dell Outlet Store (Dell refurbished computers) Software and Peripherals Sales Spare Parts Sales Extended Service and Warranty Sales Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired U.S. Virgin Islands General Support Venezuela General Support...
Dell is Dell's responsibility. Loss or damage that occurs during shipping by a carrier selected by you is your responsibility. You must notify Dell within 30 days of the date of your invoice or acknowledgement if you believe any part of your purchase is missing, wrong or damaged.
If you are returning all components in an order, you will be credited the full amount paid for the order. At Dell's discretion, credit for partial returns may be less than invoice or individual component prices due to bundled or promotional pricing.
You agree to comply with all applicable laws and regulations of the various states and of the United States. You agree and represent that you are buying only for your own internal use only, and not for resale or export. Dell has separate terms and conditions governing resale of Product by third parties and transactions outside the United States.
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. How long does this limited warranty last? This limited warranty lasts for the time period indicated on your packing slip or invoice, except for the following Dell- branded hardware: •...
The limited warranty on all Dell-branded products begins on the date of the packing slip or invoice. The warranty period is not extended if we repair or replace a warranted product or any parts. Dell may change the availability of limited warranties, at its discretion, but any changes will not be retroactive.
We are not responsible for lost or corrupted data. What if I purchased a service contract? If your service contract is with Dell, service will be provided to you under the terms of the service agreement. Please refer to that contract for details on how to obtain service.
Total Satisfaction return policy for most products that you, the end-user customer, purchase directly from Dell. Under this policy, you may return to Dell products that you purchased directly from Dell for a credit or a refund of the purchase price paid, less shipping and handling and applicable return fees as follows: New Hardware Products and Accessories —...
90 days. The limited warranty begins on the date of the packing slip or invoice. The warranty period is not extended if we repair or replace a warranted product or any parts. Dell may change the terms and availability of limited warranties, at its discretion, but any changes will not be retroactive (that is, the warranty terms in place at the time of purchase will apply to your purchase).
What do I do if I need warranty service? Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your Dell Service Tag or order number available. Web Support Individual Home Consumers; Home Office and Small Business...
Total Satisfaction Return Policy (Canada Only) If you are an end-user customer who bought new products directly from Dell, you may return them to Dell up to 30 days after you receive them for a refund or credit of the product purchase price. If you are an end-user customer who bought reconditioned or refurbished products from Dell, you may return them to Dell within 14 days after the date on the packing slip or invoice for a refund or credit of the product purchase price.
While Dell offers a wide selection of software and peripheral products, we do not specifically test or guarantee that all of the products we offer work with any or all of the various models of Dell computers, nor do we test or guarantee all of the products we sell on the hundreds of different brands of computers available today.
Guarantee will be the end user’s sole and exclusive remedy against Dell or any of its affiliates, and neither Dell nor any of its affiliates shall be liable for loss of profit or contracts, or any other indirect or consequential loss arising from negligence, breach of contract, or howsoever.
Dell Inc. warrants to the original purchaser of genuine Dell-branded Toner Cartridges that they will be free from defects in material and workmanship for the life of the cartridge and that for genuine Dell-branded ink cartridges they will be free from defects in material and workmanship for two years beginning on the date of invoice. If this product proves defective in either material or workmanship, it will be replaced without charge during the limited warranty period if returned to Dell.
001-877-384-8979; in Puerto Rico, call 1-800-805-7545. In cases in which either the production of the cartridge has been discontinued or the cartridge is not available, Dell reserves the right, at its sole discretion, to choose between replacing it by a similar product or reimbursing you for the purchase cost.
Software. Some jurisdictions do not allow limits on the duration of an implied warranty, so this limitation may not apply to you. The entire liability of Dell and its suppliers, and your exclusive remedy, shall be (a) return of the price paid for the Software or (b) replacement of any disk not meeting this warranty that is sent with a return authorization number to Dell, at your cost and risk.
This agreement is binding on successors and assigns. Dell agrees and you agree to waive, to the maximum extent permitted by law, any right to a jury trial with respect to the Software or this agreement.
• Plug the computer into a different outlet so that the computer and the receiver are on different branch circuits. If necessary, consult a Dell Technical Support representative or an experienced radio/television technician for additional suggestions. User’s Guide For more information, see...