Dell 5130 Color Laser User Manual page 398

Does this solve your problem?
Replace the drum cartridge if you have a spare.
1. Replace the drum cartridge. See
Drum Cartridges."
2. After you replace the drum cartridge, start Tool Box.
For how to start Tool Box, see
3 Printer Software."
The Tool Box opens.
3. Select Chart Print from the left list.
4. Click the Pitch Configuration Chart button.
The Pitch Configuration Chart is printed.
Does this solve your problem?
Wrinkled/stained paper
Action
Verify that the correct print media is being used.
See "Supported Paper
media recommended for the printer, and test print
1
your document again.
Does this solve your problem?
Check if the envelope lever of the printer is lifted
up when you print on plain paper, and test print
your document again.
NOTE: When you use the optional output
2
expander, check if the lever of the output
expander is pulled down (normal mode).
For more information on how to change the mode,
see "Loading Print
Does this solve your problem?
If using non-recommended print media, use the
print media recommended for the printer, and test
3
print your document again.
Does this solve your problem?
Check if the envelope lever of the printer is down
when you print on envelope, and test print your
document again.
NOTE: When you use the optional output
4
expander, check if the lever of the output
expander is pulled up (envelope mode).
For more information on how to change the mode,
see "Loading Print
Does this solve your problem?
If using non-recommended envelope, change it to
recommended one and try again.
5
"Replacing the
"Understanding Your
Sizes." If not, use the print
Media."
Media."
The task is complete. (The drum cartridge you
are using has been damaged. Replace it with a
new one.)
Yes
The task is complete.
The task is complete.
The print media you are
using is not supported. Use
another one.
The task is complete.
The envelope you are using
is not supported. Use the
No
Proceed to the action
corresponding to the type of print
media.
Plain paper - 2
Envelope - 4
Go to action 3.
Contact Dell.
Go to action 5.
Go to action 6.
Contact
Dell.