To prevent electric shock, always turn off the printer and disconnect the power cable from
the grounded outlet before performing maintenance.
Before performing any of the following procedures, read and follow the safety instructions in
your Product Information Guide provided with your product.
Video instructions are also available in the Maintenance Guide.
The Maintenance Guide is included in the Drivers and Utilities CD provided with your printer.
Click start ® Run, and then type D:\MaintenanceGuide\MaintenanceGuide.exe (where D is the drive
letter of your CD), and then click OK.
Removing the Separator Roller in a Tray
Remove all paper or media from the tray before pulling the tray out of the printer.
1. Remove the tray from the printer.
2. Turn the separator roller cover to the left to open it, and then hold the cover.
3. Turn the separator roller cartridge to the right.
4. Pull out the rear axle, then the front axle from the holes of the tray and remove the separator roller cartridge.