Other Problems; Contacting Service - Dell 5130 Color Laser User Manual

Compile Exit SNR OFF Jam
Action
Remove the print media left in the H Transport Unit.
1
Does this solve your problem?
Set Eject Jam
Action
If using non-recommended print media, use the print media recommended for
the printer.
1
Does this solve your problem?
Check if the print media on the tray obstruct the output slot.
2 Remove the print media on the tray.
Does this solve your problem?
Check if the print media is curled.
3 Uncurl the print media and then set it again.
Does this solve your problem?
Wipe the separator rollers in tray 1 with a cloth moistened with water.
4
Does this solve your problem?

Other Problems

Problem Action
Condensation
This usually occurs within several hours after you heat the room in winter. This also occurs when the
has occurred
printer is operating in a location where relative humidity reaches 85% or more. Adjust the humidity
inside the
or relocate the printer to an appropriate environment.
printer.

Contacting Service

When you call for printer service, be prepared to describe the problem you are experiencing or the error message on the
display.
You need to know your printer's model type and serial number. See the label located inside the side door of your printer.
Back to Contents Page
Yes No
The task is complete. Contact Dell.
Yes No
The task is Go to action
complete. 2.
The task is Go to action
complete. 3.
The task is Go to action
complete. 4.
The task is
Contact Dell.
complete.