Technical Support - Polycom ViewStation SP128 User Manual

Chapter 1

Technical Support

ViewStation SP User Guide
To choose a topic on the Help screen highlight the desired icon and
press the SELECT button on the remote control.
The Technical Support icon (shown in Figure 1-19) is visible only
when the ViewStation SP is using the Polycom Global Management
™.
System For more information on how to setup the Polycom
Global Management System
58.
To obtain Technical Support from the Polycom Global Management
System, highlight the Technical Support icon and press the
SELECT button on the remote control. A dialog box appears (Figure
1-21) asking you to enter a phone number. In order to provide rapid
assistance, please include the area code with your phone number.
Once your phone number has been entered, a confirmation screen
appears. This screen also provides a phone number to technical
support to contact by voice.
Figure 1-20. Help Screen
,
see "Global Management," on page
20
Getting Started
www.polycom.com