Using The Api With A Lan Connection; Using The Api Controller Code; Additional Api Resources; Technical Support Contact Information - Polycom HDX 9006 Integrator's Manual

Integrator's Reference Manual for Polycom HDX Systems
password. The system accepts either the local admin account user id (and associated remote access
password) or the local user account user ID (and associated remote access password).
If Active Directory Authentication is enabled, Active Directory account credentials can also be used. In this
case, the local user account is disabled. See the Administrator's Guide for Polycom HDX Systems for details
on the use of Active Directory Authentication and the use of the Maximum Security Profile.
When a system is configured with the Maximum Security Profile, the availability of individual API commands
depends on whether you log in as a user or as an admin. For a complete list of API commands and
parameters available to users and admins, see

Using the API with a LAN Connection

If you have a computer connected to the LAN, you can send API commands to the Polycom HDX system
through telnet port 24.
1 On the computer, open a command line interface.
2 Start a Telnet session using the Polycom HDX system IP address and port number — for example,
telnet 10.11.12.13 24.You cannot use Telnet to access the system if Security Mode is
enabled.
3 If prompted, log in using your password or user name and password.

Using the API Controller Code

In cooperation with the leading touch panel controller manufacturers, Polycom provides its own version of
controller code designed to run on a Crestron control system. It provides a fully executable controller
program but also serves as a guideline for ongoing development using Polycom preferred methodology and
commands.
To download the API controller code, refer to www.polycom.com/forms/amx_code.html. Additionally, AMX
controller code or Crestron controller code is available for controlling the Polycom EagleEye HD camera.
Companion documents are also available to further explain how to interface your controller with Polycom
video systems and use the API efficiently.

Additional API Resources

The following online resources are available for your reference as you use the API.

Technical Support Contact Information

To contact Polycom Technical Support, go to support.polycom.com. This web site provides you with contact
information for Polycom technical support. Use this web site when you need help using the API.

Feature Enhancement Request Web Site

Go to support.polycom.com
suggestions for feature enhancements. Use this web site when you have requests for future development
of the Polycom API.
Polycom, Inc.
Secure RS-232 Interface API Permissions
and navigate to Feature Request. This web site allows you to submit
Using the API
on page 590.
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