Enable And Disable Secure Api Access; Access The Api With Ssh; Additional Api Resources; Technical Support Contact Information - Polycom RealPresence Group Series Reference Manual

Enable and Disable Secure API Access

Secure API access using SSH is enabled by default. The sshenable API command and Enable SSH
Access web interface option can be used to enable or disable the feature.
To enable SSH for secure API access, do one of the following:
● In the system web interface, go to Admin Settings > Security > Global Security > Access and
enable the Enable SSH Access setting.
● In an API session, enter sshenable true.
To disable SSH for secure API access, do one of the following:
● In the system web interface, select Admin Settings > Security > Global Security > Access and
disable the Enable SSH Access setting.
● In an API session, enter sshenable false.
Note: Disabling SSH turns off user authentication. Connections receive an access denied notification
only after submitting credentials.

Access the API with SSH

To obtain secure access to the API, you must use an SSH client and connect to the IP address configured
for the system on port 22.
Note: The system allows three attempts to enter correct login credentials. The SSH client program
closes after the third failed attempt.
To access the API with SSH:
1 Enable remote access.
2 If necessary, enable external authentication.
3 Enable the SSH feature.
4 Start an SSH session using the RealPresence Group Series system IP address and port 22.
5 When prompted, enter the remote access credentials.
For information on configuring local or AD accounts, refer to the Polycom RealPresence Group Series
Administrator Guide at support.polycom.com.

Additional API Resources

The following online resources are available for your reference as you use the API.

Technical Support Contact Information

To contact Polycom Technical Support, go to support.polycom.com. This web site provides you with contact
information for Polycom technical support. Use this web site when you need help using the API.
Polycom, Inc.
Using the API
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