Clearcare Technical Support; Accessing Updates; Remote Support - HPE ProLiant ML30 Gen10 Maintenance And Service Manual

Error messages
Product-specific reports and logs
Add-on products or components
Third-party products or components

ClearCARE technical support

ClearCARE technical support
Support for ClearOS and ClearVM is not provided by Hewlett Packard Enterprise. Support for ClearOS and ClearVM is purchased and
delivered by ClearCenter. You can purchase single support incidents by submitting a support ticket to ClearCenter, or you can purchase
a Bronze, Silver, Gold, or Platinum ClearCARE subscription. For more information, go to the ClearOS website:
https://www.clearos.com/ https://www.clearos.com/
Several levels of professional technical support are available to licensed users. For more information, go to the ClearCARE support
website:
https://www.clearos.com/products/support/clearcare-overview https://www.clearos.com/products/support/clearcare-overview

Accessing updates

Accessing updates
Some software products provide a mechanism for accessing software updates through the product interface. Review your product
documentation to identify the recommended software update method.
To download product updates:
Hewlett Packard Enterprise Support Center
https://www.hpe.com/support/hpesc https://www.hpe.com/support/hpesc
Hewlett Packard Enterprise Support Center: Software downloads
https://www.hpe.com/support/downloads https://www.hpe.com/support/downloads
My HPE Software Center
https://www.hpe.com/software/hpesoftwarecenter https://www.hpe.com/software/hpesoftwarecenter
To subscribe to eNewsletters and alerts:
https://www.hpe.com/support/e-updates https://www.hpe.com/support/e-updates
To view and update your entitlements, and to link your contracts and warranties with your profile, go to the Hewlett Packard
Enterprise Support Center More Information on Access to Support Materials page:
https://www.hpe.com/support/AccessToSupportMaterials https://www.hpe.com/support/AccessToSupportMaterials
IMPORTANT: IMPORTANT:
Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise
Support Center. You must have an HPE Passport set up with relevant entitlements.

Remote support

Remote support
Remote support is available with supported devices as part of your warranty or contractual support agreement. It provides intelligent
event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which initiates a fast
and accurate resolution based on the service level of your product. Hewlett Packard Enterprise strongly recommends that you register
HPE ProLiant ML30 Gen10 Server Maintenance and Service Guide 137