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Troubleshooting
Troubleshooting
NMI functionality
NMI functionality
An NMI crash dump enables administrators to create crash dump files when a system is hung and not responding to traditional
debugging methods.
An analysis of the crash dump log is an essential part of diagnosing reliability problems, such as hanging operating systems, device
drivers, and applications. Many crashes freeze a system, and the only available action for administrators is to cycle the system power.
Resetting the system erases any information that could support problem analysis, but the NMI feature preserves that information by
performing a memory dump before a hard reset.
To force the OS to initiate the NMI handler and generate a crash dump log, the administrator can use the iLO Generate NMI feature.
Troubleshooting resources
Troubleshooting resources
Troubleshooting resources are available for HPE Gen10 and Gen10 Plus server products in the following documents:
Troubleshooting Guide for HPE ProLiant Gen10 and Gen10 Plus servers provides procedures for resolving common problems and
comprehensive courses of action for fault isolation and identification, issue resolution, and software maintenance.
Error Message Guide for HPE ProLiant Gen10 servers and HPE Synergy provides a list of error messages and information to assist
with interpreting and resolving error messages.
Integrated Management Log Messages and Troubleshooting Guide for HPE ProLiant Gen10 and Gen10 Plus servers and HPE
Synergy provides IML messages and associated troubleshooting information to resolve critical and cautionary IML events.
To access troubleshooting resources for your product, see the Hewlett Packard Enterprise website
Diagnostic tools
Diagnostic tools
Product QuickSpecs
Product QuickSpecs
For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on
the Hewlett Packard Enterprise website (https://www.hpe.com/info/qs
UEFI System Utilities
UEFI System Utilities
The UEFI System Utilities is embedded in the system ROM. Its features enable you to perform a wide range of configuration activities,
including:
Configuring system devices and installed options.
Enabling and disabling system features.
Displaying system information.
Hewlett Packard Enterprise website .
https://www.hpe.com/info/qs).
HPE ProLiant ML30 Gen10 Server Maintenance and Service Guide
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