Programming Call Forwarding - External - Mitel SX-200 EL Technician's Handbook

Programming Call Forwarding -
External
Call Forwarding - External forwards all calls received to a personal
speed call key, system abbreviated dial number, or a key system
personal speedcall.
Call Forwarding - External requires a receiver for dialing. If one is not
n
available in Call Forward - Don't Answer, forwarding is ignored. If
one is not available during a reroute, the caller is dropped or given
reorder tone.
1. Program the following COS options in the extension's COS:
Enable COS Option 245 (Abbreviated Dialing Access).
n
Enable COS Option 208 (Call Forwarding External).
n
The device which is calling the destination that is an external
call forward must have COS Option 208, Call Forward External,
enabled.
Check for split forwarding COS 260 and COS 709.
Disable COS Option 200 (Account Code, Forced Entry -
n
External Calls) to allow call forwarding to system abbreviated
dial numbers.
2. Enable System Option 21 (Incoming to Outgoing Call Forward) for
a trunk or party with a single party trunk on hold to forward
externally.
3. Program a feature access code for Feature Access Code 03 (Call
Forwarding - All Calls).
4. CDE Form 30 - Device Interconnection Table specifies which
devices can be connected together. For external call forwarding that
involves two trunks, verify that they can be connected together.
Toll Control applies to the calling party for Call Forwarding - External to
personal speed call keys or to key system personal speedcalls.
Programming
135