Flowchart 3: An Alarm Is Present - Mitel SX-200 EL Technician's Handbook

Technician's Handbook

Flowchart 3: An Alarm Is Present

Determine cause & location of the alarm by using
REPORTS-SHOW-ALARMS-ALL.
=> Will show what category
(Lines/Trunks/Receivers/PCM Channels) has
caused the alarm
LOGS-READ-ALL
=> Will show when and why the device(s) are not
available to call processing
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Flowchart 3:
An alarm is present.
Determine current status of device by using
REPORTS-SHOW-STATUS.
=> Will provide an immediate indication of status
with respect to call processing (SWSTAT) and
Maintenance (MTSTAT) Programs
Replace the faulty card or device.
(Ref E-docs - Install FRUs)
Test the device by using
DIAGNOSTICS-TEST.
Return the device to service by using
DIAGNOSTICS-RETURN TO SERVICE.
End