Mitel SX-200 EL Technician's Handbook
  1. Manuals
  2. Brands
  3. Mitel Manuals
  4. Conference System
  5. SX-200 EL
  6. Technician's handbook

Mitel SX-200 EL Technician's Handbook

Hide thumbs Also See for SX-200 EL:
Table of Contents

Advertisement

Quick Links

TECHNICIAN'S HANDBOOK
LIGHTWARE 19, RELEASE 3.0

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the SX-200 EL and is the answer not in the manual?

Questions and answers

Related Manuals for Mitel SX-200 EL

Summary of Contents for Mitel SX-200 EL

  • Page 1 TECHNICIAN’S HANDBOOK LIGHTWARE 19, RELEASE 3.0...
  • Page 2 Mitel Networks Corporation (MITEL). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel Networks or any of its affiliates or subsidiaries. Mitel Networks and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document.

  • Page 3: Table Of Contents

    SX-200 EL/ML ........
  • Page 4 Restoring the Database ........55 Restoring the SX-200 EL/ML Database ....55 Restoring the SX-200 LIGHT/DIGITAL Database .
  • Page 5 Table of Contents Checking the FIM/CIM Carrier Cards ......67 Checking the T1 Card, T1/E1 Module, and the PRI Card ..68 Checking the Number of T1 Trunk Cards .
  • Page 6 System Initialization Sequence ......181 SX-200 EL/ML Initialization ......181 SX-200 LIGHT/DIGITAL Initialization .
  • Page 7 USOC Pin Designations ......197 SX-200 EL/ML Peripheral Interface Card Slot Assignments . . . 197 Adding a PKM .
  • Page 8 Technician’s Handbook Figure 18: T1 Trunk Synchronization ..........81 Figure 19: SX-200 EL Control Cabinet Card Assignments ..161 Figure 20: SX-200 EL Peripheral Cabinet Card Assignments ..162 Figure 21: SX-200 ML (RM) Cabinets with BCC III Cards ... 163 Figure 22: SX-200 ML (RM) Cabinets with BCC II Cards ....
  • Page 9 Table 43: SX-200 EL or SX-200 ML (RM) Tip and Ring Assignments .......... 203 Table 44: SX-200 EL or SX-200 ML (RM) Universal Card Tip and Ring Assignments .......... 205 Table 45: SX-200 DIGITAL Peripheral Bay Tip and Ring Assignments (High-power Slots) ... 207...
  • Page 10 Table 43: SX-200 EL or SX-200 ML (RM) Tip and Ring Assignments .......... 203 Table 44: SX-200 EL or SX-200 ML (RM) Universal Card Tip and Ring Assignments .......... 205 Table 45: SX-200 DIGITAL Peripheral Bay Tip and Ring Assignments (High-power Slots) ... 207...

  • Page 11: Chapter 1 Introduction

    Chapter 1 Introduction...

  • Page 13: About This Handbook

    Introduction About This Handbook Purpose of This Handbook This handbook provides Quick reference to maintenance commands Abbreviated instructions for frequently used procedures Programming aids Troubleshooting flowcharts Installation information. Who This Handbook is For This handbook is for a certified technician. Symbols Used in This Handbook Indicates a hazardous situation which, if you don’t avoid, could result in injury or death...

  • Page 14: Important Safety Instructions

    ® See MITEL document PN 56000950, Safety Instructions, for general safety information. The Safety Instructions document is packaged with each system. Where You Can Find More Information ® See the MITEL SX-200 EL/ML Technical Documentation for more information.

  • Page 15: Configurations

    Up to two T1 Trunk cards in unused slots 10 or 11 Up to eight Peripheral Interface Cards in slots 1 to 8. The SX-200 EL Control cabinet with an MCC IIIEL card or MCC IIIELx card supports up to six peripheral bays. The MCC IIIELx card can also support up to two SX-200 IP Nodes.

  • Page 16: Figure 1: Sx-200 Elx Cabinet

    The SX-200 EL and the SX-200 ML systems use the SX-200 ELx cabinet for the main control cabinet and the peripheral cabinets. Located on the rear of the cabinet are connectors for T1 trunks (J5 and J6), connectors for PRI maintenance (J10 and J11), a printer port, a maintenance terminal, and the SFT (System Fail Transfer) control port.
  • Page 17 Introduction Connectivity from the Main Control Cabinet The following cards with an interface module connect the main control cabinet to the peripheral bays. The Control FIM Carrier cards support fiber connectivity.The Control Triple CIM card and the PRI card support copper and fiber connectivity.
  • Page 18 Technician’s Handbook As a guideline to achieve a P.0001 grade of service (one failure in 10,000 calls) for a bay connected via a Control Triple FIM Carrier, the recommended maximum calls/hour is 500 based on traffic tables. With a typical call hold time of 2 minutes and 12 seconds the total Erlang rate is 18.33 (660 CCS) for the whole bay.
  • Page 19 LIGHTWARE 18 Release 2.0 or greater supports a maximum of 8 T1 links (includes T1 links from T1/E1 modules and T1 cards) in the SX-200 EL system. Any bay can support up to two T1 links to a total of eight in the system.
  • Page 20 Technician’s Handbook LIGHTWARE 17 supports one digital bay with two T1 trunk cards and the other digital bays with one T1 trunk card to total a max of 7. If a T1 trunk card is installed in slot 10 of a bay, you cannot install a peripheral interface cards in slot 5;...

  • Page 21: Ml (Rm) System

    Introduction SX-200 ML (RM) System The SX-200 ML (RM) system contains one control cabinet with the following components: A Main Control Card IIIML (MCC IIIML) in slot 12 One Bay Control Card (BCC II or BCC III) in slot 9 One Bay Power Supply One Control Dual FIM Carrier card, one Control Triple CIM card, or one PRI card in slot 10...

  • Page 22: Figure 2: Sx-200 Ml (Rm) And (Fd) Pbx

    Technician’s Handbook When a SX-200 ML (FD) PBX has a second bay, the Control FIM Carrier is installed in slot 4 of the control cabinet and therefore reduces the number of ports to 84 in the control cabinet. Figure 2: SX-200 ML (RM) and (FD) PBX...

  • Page 23: Light Pbx

    Introduction SX-200 LIGHT PBX The SX-200 LIGHT PBX consists of a Control cabinet with an MCC, a Control Resource card, two disk drives, and up to seven FIM carriers. Each 96-port digital peripheral bay (1 - 7) includes a Bay Control card (with attached FIM Carrier and FIM) and is connected to the Control cabinet by fiber cable.

  • Page 24: Ip Node

    Technician’s Handbook SX-200 IP Node You can connect up to two SX-200 IP Nodes to the SX-200 EL. The system requires one Control Triple CIM card (three onboard CIM circuits) in the main control cabinet and one Bay Control Card III.

  • Page 25: Figure 4: Sx-200 Ip Node Configuration

    Nodes. For more information about configuration, see the Configuration Rules in the SX-200 Technical Documentation for the SX-200 EL Control Cabinet Bays supported by the SX-200 EL System Control Triple CIM Card and the SX-200 EL System SX-200 IP Node Local Area Network Design Guidelines...

  • Page 26: Spine Peripheral Bay

    Technician’s Handbook SX-200 SPINE Peripheral Bay The SX-200 SPINE Peripheral Bay can be used with the SX-200 EL, SX-200 ML, and SX-200 LIGHT Control cabinets. Refer to SX-200 SPINE Peripheral Bay Module Assignment (page 167). Figure 5: SX-200 SPINE Peripheral Bay...

  • Page 27: Digital 672-Port Pbx

    Introduction SX-200 DIGITAL 672-Port PBX The SX-200 DIGITAL 672-port PBX consists of a Control cabinet with control bay 0, and digital peripheral bays 1, 2, and 3 (96 ports each). Its peripheral cabinet contains digital bays 4, 5, 6, and 7 (96 ports each). Bay 0 includes an MCC, a Switch Matrix Card, and two floppy disk drives.

  • Page 28: Digital 336-Port Pbx

    Technician’s Handbook SX-200 DIGITAL 336-Port PBX The SX-200 DIGITAL 336-port PBX consists of a Control cabinet with COMBO bays 1 and 2 (144 ports), and digital peripheral bays 3 and 4 (96 ports each). The COMBO bay includes an MCC and two floppy disk drives.

  • Page 29: Digital 456-Port Pbx

    Introduction SX-200 DIGITAL 456-Port PBX The SX-200 DIGITAL 456-port PBX consists of a Control cabinet with COMBO bays 1 and 2 (144 ports), and digital bay 3 (96 ports). The COMBO bay includes an MCC and two floppy disk drives. The peripheral cabinet contains analog bay 4 (120 ports) and analog bay 5 (96 ports).

  • Page 30: Digital 480-Port Pbx

    Technician’s Handbook SX-200 DIGITAL 480-Port PBX The SX-200 DIGITAL 480-port PBX consists of a Control cabinet with COMBO bays 1 and 2 (144 ports) and an analog bay 3 (120 ports). The COMBO bay includes an MCC and two disk drives. The peripheral cabinet contains analog bay 4 (120 ports) and analog bay 5 (96 ports).

  • Page 31: Lightware 19 Software

    Introduction LIGHTWARE 19 Software The following types of SX-200 systems support the LIGHTWARE 19 software SX-200 EL SX-200 ML (RM) SX-200 ML (FD). LIGHTWARE 17 and greater software are not available for the SX-200 LIGHT or the SX-200 DIGITAL systems.
  • Page 32 Technician’s Handbook...

  • Page 33: Chapter 2 Routine Maintenance

    Chapter 2 Routine Maintenance...

  • Page 35: Is The System Healthy

    Routine Maintenance Is the System Healthy? System checklist þ No alarms present þ No database errors þ Backed-up database available for SX-200 EL/ML onto PC for SX-200 LIGHT/DIGITAL onto disks...

  • Page 36: Checking A System For Alarms

    Technician’s Handbook Checking a System for Alarms 1. Log onto the maintenance terminal and select Maintenance mode. Refer to Logging In (page 231) for instructions on how to log into a maintenance terminal. The Maintenance screen displays the version of system software and the system alarm status.

  • Page 37: Backing Up A Customer Database

    Keeping three backups allows you to go further back in time to find an error-free database. SX-200 EL/ML Backing up the database copies the database from memory to a file on the attached maintenance PC. Back up a database after you make changes to it.

  • Page 38: Light/ Digital

    Technician’s Handbook SX-200 LIGHT/ DIGITAL To back up the customer database, from the Maintenance screen, do the following: 1. Select the following commands: SYSTEM COPY DATABASE The system verifies the data. The system prompts the user to insert new disks into drives A and B. 2.

  • Page 39: El/Ml Remote Software Download

    System option 109 (Remote Software Download) must be enabled. This is a purchasable system option. The latest software downloaded onto your PC provided by MITEL On-Line or MITEL Product Support. The remote software download time can take up to 3 hours.
  • Page 40 Technician’s Handbook To change the block check type 1. Select SYSTEM from the Maintenance screen: 2. Select the following softkeys: DATABASE SET_PARAM BLOCK_CHECK ENTER 3. Enter the Block Check (03) and select CONFIRM. The screen confirms your setting with a display of the Kermit Receive Parameters and the Kermit Send Parameters.
  • Page 41 Routine Maintenance 4. When the message “Exit to your local KERMIT session now” appears, return to your KERMIT session. 5. Follow the prompts issued by your local communication application software. When prompted, enter the name of the MCC software file (remote.fix) to be transferred to the SX-200 and transfer the file.

  • Page 42: El/Ml Flash Memory Card Replacement

    Technician’s Handbook SX-200 EL/ML Flash Memory Card Replacement 1. Back up the database. Refer to Backing Up a Customer Database (page 27). 2. Power down the Control cabinet. Refer to Powering Down the Nodes (page 57). 3. Remove the flash memory card and install the new flash memory card.

  • Page 43: Upgrading Set Firmware

    Routine Maintenance Upgrading Set Firmware Upgrade the firmware for SUPERSET™ 4025, SUPERSET 4090, SUPERSET 4125, and SUPERSET 4150 telephones, only if the revision on the system is higher than the set revision. The boot code and the firmware revision levels must be checked. Boot Codes The SUPERSET boot code must be at revision Boot 3.10 or greater or the SX-200 system cannot successfully upgrade the set’s firmware.

  • Page 44: System Log Messages

    If a failure occurs, the download will be aborted and the remaining sets on the list will not receive the download. The conditions and restrictions that apply to the firmware download are described in Upgrading Set Firmware in the Maintain section of the SX-200 EL/ML Technical Documentation.

  • Page 45: Enabling Options Or Changing Options

    Enabling Options or Changing Options Options Are Password Protected Call the MITEL Order Desk to purchase a new set of options. You will receive a new MITEL options password that will enable the options on the system. The working hours for the MITEL Order Desk are Monday to Friday 8:00 to 18:00 E.S.T.

  • Page 46: Upgrading An Sx-200 Ip Node

    3. From your PC, ping the SX-200 IP Node to verify that you have a TCP/IP connection. 4. Insert the Mitel Networks SX-200 IP Node software CD-ROM into the CD drive of the installer's PC. 5. Run the "Setup.exe" program from the CD.
  • Page 47 Routine Maintenance 7. Choose a location for the installSetup program to install files (normally this is C:\intpub\ftproot). The installSetup program provides a progress indicator and a log file. 8. Click Finish when prompted. You are presented with a text file providing instructions. 9.

  • Page 48: Upgrading By Replacing Flash Memory

    Technician’s Handbook Upgrading by Replacing Flash Memory You can upgrade SX-200 IP Node software by replacing the flash memory card in the SX-200 IP Node. To replace the flash memory card 1. Disconnect all cables from the SX-200 IP Node. 2.

  • Page 49: Figure 11: Removing The Flash Memory Card

    Routine Maintenance 4. Gently flip the panel open. Do not remove the panel. If you remove the panel, you might disconnect wires. 5. Pull out the flash memory card. Figure 11: Removing the flash memory card 6. Insert the new flash memory card. Orient the card as shown in the following figure.

  • Page 50: Figure 12: Inserting The Flash Memory Card

    Technician’s Handbook Figure 12: Inserting the flash memory card 7. Gently lower the panel. 8. Replace the six screws. 9. Reconnect the cables to the SX-200 IP Node.

  • Page 51: Trunk Smdr Records Field Summary

    Routine Maintenance Trunk SMDR Records Field Summary Table 2: Summary of Fields in Trunk SMDR Records NAME COLUMN FORMAT DEFINITION NOTE Optional - = 5-9 min Long % = 10-29 min Call + = 30 or more min Date mm/dd mm = Month dd = Day mm = 01-12 dd = 01-31...
  • Page 52 Technician’s Handbook Table 2: Summary of Fields in Trunk SMDR Records (Continued) NAME COLUMN FORMAT DEFINITION NOTE Atten- * = Attendant Attendant dant -- = Attendant not answered or involved initiated the call, then transferred it to an extension. Leading 30-33 cccc cccc = Access Code...
  • Page 53 Routine Maintenance Table 2: Summary of Fields in Trunk SMDR Records (Continued) NAME COLUMN FORMAT DEFINITION NOTE Speed C,F, or R C = Number was Outgoing - All trunk Call or Speed called (ARS calls are ARS by Call implied) default.
  • Page 54 Technician’s Handbook Table 2: Summary of Fields in Trunk SMDR Records (Continued) NAME COLUMN FORMAT DEFINITION NOTE Optional Spacer Optional 86-88 Programmed at i = 0-9 System System level iii = 000-999 Identifier 000 = no code entered Optional Spacer Optional 90-99 nn ..

  • Page 55: Chapter 3 Troubleshooting And Repair

    Chapter 3 Troubleshooting and Repair...
  • Page 56 Technician’s Handbook...

  • Page 57: Identifying Faults

    Troubleshooting and Repair Identifying Faults Flowchart 1: Getting Started Flowchart 1: Start Power subsystem is faulty. Check Power Subsystem in the Control Cabinet. all system LEDs on Check connection between AC mains the Control Cabinet and rear of cabinet. out? Check connection between PDU and backplane.
  • Page 58 Technician’s Handbook Flowchart 1: continued Is the system in the process of a normal boot? Wait until the system finishes Flowchart 2: booting. If a minor, major, or System is not booting. critical alarm is present, start this flowchart again. Is a minor, major or critical alarm LED on?

  • Page 59: Flowchart 2: System Is Not Booting

    Check disk drive cables. Replace disk drives (check that disks are in the correct drive). For SX-200 EL/ML, power down, reseat the Flash card (PCMCIA) , reseat MCC, replace Flash Card, reseat System ID. Is the Main Main Control Card (or onboard...

  • Page 60: Flowchart 3: An Alarm Is Present

    Technician’s Handbook Flowchart 3: An Alarm Is Present Flowchart 3: An alarm is present. Determine cause & location of the alarm by using REPORTS-SHOW-ALARMS-ALL. => Will show what category (Lines/Trunks/Receivers/PCM Channels) has caused the alarm LOGS-READ-ALL => Will show when and why the device(s) are not available to call processing Determine current status of device by using REPORTS-SHOW-STATUS.

  • Page 61: Flowchart 4: Correcting Set / Dataset Problems

    Troubleshooting and Repair Flowchart 4: Correcting Set / Dataset Problems Flowchart 4: Correcting set / dataset problems Ensure that valid features, such as To clear all dynamic user features Do Not Disturb, are not causing for a set use the set to appear faulty. DIAGNOSTIC-CLR-FEATURE Verify the firmware revision.
  • Page 62 => Try another port on the card to verify against backplane problems. See the troubleshooting procedure given for the set/dataset in Troubleshoot Sets of the SX-200 EL/ML Technical Documentation for other possible corrective actions.

  • Page 63: Flowchart 5: Maintenance Terminal Problems

    Check the switch settings on the CRC. If a modem is connected, disconnect it. Try Resetting the system - Hint: Remember to advise users of loss of service. Refer to the Maintenance Terminal Troubleshooting Procedures in the SX-200 EL/ML Technical Documentation for further possible corrective actions.

  • Page 64: Interpreting The Main Control Card Power-Up Error Codes

    Technician’s Handbook Interpreting the Main Control Card Power-Up Error Codes The error codes listed in Table 3 may appear on the Main Control Card numeric display during startup. Table 3: Main Control Card Error Code Summary Error Likely Cause(s) Code (blank) •...

  • Page 65: Restoring The Database

    Troubleshooting and Repair Restoring the Database Restoring the SX-200 EL/ML Database To restore a customer database, your communication package must support the Kermit protocol. We recommend Terminal or Hyper Terminal. 1. Select the following maintenance commands: SYSTEM DATABASE RESTORE ENTER 2.

  • Page 66: Backing Up Log Entries

    Technician’s Handbook Backing Up Log Entries To back up log entries, your communication package must support the Kermit protocol.This log back-up procedure allows you to copy all maintenance log entries into a text file on either a directory on your PC’s hard disk, or on a diskette in the PC’s disk drive.

  • Page 67: Correcting System Id Errors

    Verify that the options selected on Form 04, System Options, and the password entered match the data provided on the MOSS sheet. Contact MITEL Product Support for assistance. Have your tech ID number available. If the System Reports a Decryption Module Error If the system reports a decryption module error, your decryption module is faulty or wrong for the software that is in your system.

  • Page 68: Powering Down The Sx-200 Light Control Node

    Technician’s Handbook Powering Down the SX-200 LIGHT Control Node 1. End any customer data entry sessions. 2. If you don’t have an up-to-date database backup, perform a database backup. Refer to Backing Up a Customer Database (page 27). 3. Push the System Reset Button. 4.

  • Page 69: Powering Up The Nodes

    Troubleshooting and Repair Powering Up the Nodes Powering Up the SX-200 EL/ML Control Node 1. Connect the external AC power cord(s) at the rear of the node. 2. Switch on the Bay Power Supply switch to ON. Set the power switch(es) on the rear of the node to I (ON) or set the Bay Power Supply switch to I (ON).

  • Page 70: Replacing Circuit Cards

    Technician’s Handbook Replacing Circuit Cards WARNING: Hazardous voltages can exist on installed peripheral cards even when power is removed from the system. Grasp cards by the lock latches only. Do not touch the sides of cards. Power must be off when inserting the Main Control card, Bay Control Card, Control FIM Carrier Card, or Bay Power Supply.

  • Page 71: Replacing A Main Controller Card

    Troubleshooting and Repair 4. To return the circuits to service, select: DIAGNOSTICS MORE_KEYS RET-TO-SVC <plid>. Replacing a Main Controller Card When replacing a main controller card (MCC), you must ensure that the replacement MCC and the installed MCC match – both in card type and stratum clock type.

  • Page 72: Correcting Ground Path Problems

    Technician’s Handbook Correcting Ground Path Problems Safety ground absorbs the dangerous voltages that come in contact with the PBX cabinet. The safety ground connects to the PBX through the ground termination of the system’s three-prong power cord. System ground provides a stable ground reference for the voltages the the system uses.

  • Page 73: Ground Path Ac Voltage Test

    Troubleshooting and Repair Ground Path AC Voltage Test This test measures the presence of AC voltage in the metallic loop. 1. With your meter connected in the same way as you did for the resis- tance test, measure the AC voltage. 2.

  • Page 74: Testing The Co And Pbx Ground Differential

    Technician’s Handbook 6. The resistance between the two grounds should be less than five OHMS. If not, try alternate ground point(s) and repeat the test. Testing the CO and PBX Ground Differential If a PBX experiences trunk lock-ups, or trunk seize failures, perform the CO/PBX Ground Differential Test.

  • Page 75: Checking The Port Connections To The Pbx

    Troubleshooting and Repair 4. Measure the Ring current: Set the meter to Milliamperes = DC and Range = 200 Milliamperes. Connect the meter between the Ring trunk lead and the building’s open-ended ground wire. Be sure that you disconnect the building ground wire from the PBX ground-stud. 5.

  • Page 76: Combinations Available

    Technician’s Handbook BCC III (DSP Module) Sixteen DTMF receivers are provided by a DSP module on a BCC III. DTMF Receivers (DSP on MCC IIIEL, MCC IIIELx, MCC IIIML, or MCC II) Seven DTMF receivers are standard on each MCC (CDE Form 04,Option 68).

  • Page 77: Checking The Fim/Cim Carrier Cards

    Troubleshooting and Repair Checking the FIM/CIM Carrier Cards 1. Verify that the cards with the interface module are installed in the correct card slot for the assigned bay. 2. Verify that the interface modules in the main control cabinet are correctly connected to its peripheral bays.The configuration positions are hard coded in the software.

  • Page 78: Checking The T1 Card, T1/E1 Module, And The Pri Card

    T1 links in the SX-200 EL system. These links can be from the T1 cards and from the T1/E1 modules. Any bay can have a maximum of two T1 links to a total of eight T1 links in the SX-200 EL system. The system (with MOSS option, Number of Links 0-8) allows a maximum of eight T1 type links.

  • Page 79: Checking The Number Of T1 Trunk Cards

    Troubleshooting and Repair Checking the Number of T1 Trunk Cards With LIGHTWARE 18 Release 2.0 or greater software, any peripheral bay can have up to two T1 cards to a total maximum of eight T1 links (with T1 Cards and T1/E1 modules) in the system. Prior to LIGHTWARE 18 Release 2.0, the maximum number of T1 cards was seven.

  • Page 80: Trunk Signaling And Supervision

    Technician’s Handbook Trunk Signaling and Supervision General Signaling & Supervision Concepts All trunks share similar basic handshaking functions. The actual signaling mechanism will vary with the trunk type. Seize: (request to make a call) The calling party initiates the call by requesting service from the called party.

  • Page 81: Loop Start Line/Trunk

    Troubleshooting and Repair Loop Start Line/Trunk The Loop Start Line/Trunk serves the standard domestic applications and small businesses that have key systems and PBX applications. Figure 13: Loop Start Line/Trunk Table 6: Loop Start Line/Trunk Summary Loop Start Line PBX Loop Start Line PBX Signal Outgoing...
  • Page 82 Technician’s Handbook Table 6: Loop Start Line/Trunk Summary (Continued) Loop Start Line PBX Loop Start Line PBX Signal Outgoing Incoming Receipt of Digits Audible Tones - Busy, Reorder, Ringback dependent upon digits dialed and called party condition Answer Supervision Some COs can reverse Tip-Ring leads activated current flow (shorted);...

  • Page 83: Ground Start Trunk

    Troubleshooting and Repair Ground Start Trunk The Ground Start Trunk serves most PBX-CO connections in an analog environment. Figure 14: Ground Start Trunk Table 7: Ground Start Trunk Summary Ground Start Trunk PBX Ground Start Trunk Signal Outgoing PBX Incoming Seize Ring lead goes active.
  • Page 84 Technician’s Handbook Table 7: Ground Start Trunk Summary (Continued) Ground Start Trunk PBX Ground Start Trunk Signal Outgoing PBX Incoming Stop Dial Receipt of Digits Audible Tones - Busy, Reorder, Ringback dependent upon digits dialed and called party condition Answer CO reverses current flow in Supervision Tip-Ring...

  • Page 85: Direct Inward Dial (Did)/Loop Trunk

    Troubleshooting and Repair Direct Inward Dial (DID)/Loop Trunk You use the Direct Inward Dial (DID)/Loop trunk primarily in analog DID applications; rarely in PBX-PBX Loop Tie trunk applications. This trunk uses current reversal to signal supervision information and provides digit flow capability in both directions, when the trunk is in the loop/tie mode.

  • Page 86: Table 8: Direct Inward Dial/Loop Trunk Summary

    Technician’s Handbook Table 8: Direct Inward Dial/Loop Trunk Summary DID/Loop Trunk PBX DID/Loop Trunk PBX Signal Outgoing Incoming Seize Tip-Ring leads are activated Tip-Ring leads are (shorted); Loop Current flows activated (shorted); Loop in line Current flows in line Seize Immediate Dial - Tip-Ring Immediate Dial - Tip-Ring Acknowledgment...

  • Page 87: Ear & Mouth (E&M) Trunk

    Troubleshooting and Repair Test/Verify (DID) Verify the far-end circuits by the use of a standard telephone for outgoing calls. Verify the near-end circuits by connecting to known working DID/Loop circuits. Verify that appropriate voltages are present on Tip-Ring in each call state.

  • Page 88: Figure 16: E&M Trunk - Type I (2-Wire)

    Technician’s Handbook Figure 16: E&M Trunk - Type I (2-wire)

  • Page 89: Figure 17: E&M Trunk - Type V (4-Wire)

    Troubleshooting and Repair Type V Type V is used in applications where short distance direct back-to-back operation is desired. The M-lead invert is required at both ends. Figure 17: E&M Trunk - Type V (4-wire) Table 9: E&M Trunk Summary E&M Trunk PBX E&M Trunk PBX Signal...
  • Page 90 Technician’s Handbook Table 9: E&M Trunk Summary (Continued) E&M Trunk PBX E&M Trunk PBX Signal Outgoing Incoming Digits M toggles (Rotary) or DTMF E toggles (Rotary) or DTMF through audio path through audio path Stop Dial E lead goes active; goes inactive when ready to go Receipt of Digits Audible Tones - Busy,...

  • Page 91: T1 Trunk (D4 Ds-1)

    Troubleshooting and Repair T1 Trunk (D4 DS-1) A T1 Trunk is a digital trunking standard that supports multiple users. Unlike analog trunks, the T-1 hardware signaling layer is independent of trunk usage; synchronization & signaling are dealt with separately. Figure 18: T1 Trunk Synchronization Synchronization The T1 trunk establishes and maintains a connection between the two systems.
  • Page 92 The Handshake signaling for the first 23 channels is managed by the 24th channel. The Common Channel signaling allows for transmission of digital information and more advanced digital trunk applications (MITEL’s MSDN, Bell Canada’s Megalink, ISDN, etc.). Signaling protocol is defined by the type of service. Test/Verify (T1) Synchronization Most T1 issues are a result of connectivity problems.
  • Page 93 Troubleshooting and Repair Refer to The S1 Switch Settings for the T1 Trunk Cable Length (not loop length) (page 192). Loopback Loopback is used to verify and locate the source of either a cable or a synchronization problem through the devices in a T1 transmission path.

  • Page 94: Table 10: A-B Signalling States (Tie/E&M)

    Technician’s Handbook Table 10: A-B Signalling States (Tie/E&M) PBX Port PBX port Transmit Receive CSU condition to Type Type condition to analog facility channel Tie Trunk DPO Tx loop open (loop start) loop closure DPO Rx x normal battery reverse battery DID or Tie DPT Tx normal battery...

  • Page 95: Table 11: A-B Bit Signalling Example (T1/Co)

    Troubleshooting and Repair Table 11: A-B Bit Signalling Example (T1/CO) Transmit Receive State Outgoing call - Basic Operation Idle state PBX grounds ring (wait for dial tone) CO ground tip (dial tone applied) PBX closes loop and removes ring ground Dial pulsing Completion of dialing Incoming call - Basic Operation...

  • Page 96: Pbx Property Management System Interface

    Technician’s Handbook PBX Property Management System Interface The PBX’s Property Management System (PMS) interface collects and sends the following Hotel/Motel information to a customer’s PMS computer through a dedicated bidirectional RS-232 port – typically a Dataset programmed to a DNIC port. Maid and room status Guest check-in and check-out Guest name...
  • Page 97 Troubleshooting and Repair The following is a PMS message format that enables a telephone’s message waiting lamp. 2 1 2 9 space space space Start Trans- Function Code Status Code Station’s Extension End Transac- action STX (Room) Number tion ETX The CTRL The MW fol- 1 followed by...

  • Page 98: Table 12: Pms Keyboard Commands

    Technician’s Handbook Table 12: PMS Keyboard Commands PMS Keyboard Commands Comments Keys Enquire (ENQ) ^ = CTRL key Acknowledged (ACK) Not Acknow- ledged (NAK) Start Transaction (STX) End Transaction (ETX) Check In ^BCHK1 XXXXX is the 5-digit extension number (use XXXXX^C leading spaces).

  • Page 99: Pbx And Pms Cannot Communicate

    Troubleshooting and Repair PBX and PMS Cannot Communicate If the PBX’s PMS interface and the customer’s PMS computer cannot communicate, the system will generate PMS related maintenance log messages. Typically, PMS maintenance log messages will identify Operating status of the PMS Invalid start (STX) and end (ETX) of text message characters Invalid function code message characters Invalid status code message characters...
  • Page 100 Technician’s Handbook ^B M space space Function Status Station’s Extension Start Transac- Code Code (Room) Number Transac- tion STX 1 = ON Enter the telephone’s extension tion ETX (CTRL B) 0 = OFF number (5 digits with leading (CTRL C) spaces).

  • Page 101: Disk Drive Maintenance

    Troubleshooting and Repair Disk Drive Maintenance SX-200 LIGHT/DIGITAL Floppy Disk Subsystem Troubleshooting Procedures Table 13 outlines the most likely causes of Floppy Disk Subsystem failure. Table 13: Floppy Disk Troubleshooting Summary Step Possible Malfunction Source Drive units require resets - power down the control bay (Bay 2 or Bay 0), and power up again.
  • Page 102 Technician’s Handbook Table 14: Floppy Disk Drive Error Code Summary Error Likely Cause(s) Code Original system diskette has been replaced, and logs are pending. Either re-insert original diskette, or restart system. See Note 2. Original system diskette has been replaced. Either re-insert original diskette, or restart system.

  • Page 103: Disk Drive Strapping

    Troubleshooting and Repair Disk Drive Strapping When replacing a floppy disk drive on an SX-200 LIGHT PBX, verify that the switch settings for the drives are set as follows: Drive A: AT DC MO D0 Drive B: AT DC MO D1 When replacing a floppy disk drive on an SX-200 DIGITAL PBX, verify that the switch settings for the drives that are mounted on a floppy disk mounting card are set as follows:...

  • Page 104: Error Messages

    Technician’s Handbook Error Messages Table 15: SX-200 IP Node Troubleshooting Table Indication Possible Causes Action WARNING: SX200 Defective Ethernet Replace the Ethernet Main control not cables Crossover cable and connected or IP Node CIM cable. not supported The Control Triple CIM Reprogram the Triple card is programmed as CIM Card.
  • Page 105 Possible Causes Action WARNING: Startup The DHCP server is 1. If you're not using a incomplete after 1800 not functioning Mitel DHCP server, properly. disconnect all DHCP servers Disconnect the IP Node from the subnet. 2. In the serial port...

  • Page 106: Test Line

    The test line is on the ONS line card at Bay 1, Slot 1, Circuit 1 for the SX-200 EL/ML or Bay 2, Slot 1, Circuit 1 for the SX-200 LIGHT/ DIGITAL. An access code for Feature 18, Maintenance Function - Test Line, must first be programmed in CDE Form 02 (Feature Access Codes).
  • Page 107 Troubleshooting and Repair Table 16: Test Line Command Codes Numeric Alpha Command Codes Description Busy Out Channel (Remove Channel) Busy Out device Dump Logs Direct Trunk select Return Channel Stop Dump Logs Return Device to Service Stop Test Printers Test Channel Test Device Test Printer Bay_Slot_Circuit Test Printer Extension_Number...
  • Page 108 Technician’s Handbook Test Line Indicator LEDs After the maintenance person enters a command sequence, the MCC LEDs display the results as explained in the following table. Table 17: Test Line Status Indicator Codes Code Meaning The attempted operation was successful (pass). The attempted operation was unsuccessful (fail).
  • Page 109 Troubleshooting and Repair Test Line Tones Approximately ten seconds after the maintenance person enters the test line access code on the test line set, a short ring burst, followed by dial tone is heard, indicating that the system is waiting for the command input.
  • Page 110 Technician’s Handbook...

  • Page 111: Chapter 4 Programming

    Chapter 4 Programming...

  • Page 113: Programming An Attendant Console

    DSS/BLF Interface Unit in order to associate with a PKM48. LCD Console: does not include a RS-232 port and requires a 4-wire connection to a console module. The SX-200 EL LIGHTWARE 17 Release 1.1, 2.0, and 3.0 do not support the LCD...

  • Page 114: Programming A Printer Port

    Technician’s Handbook Programming a Printer Port System Printer Port 1. Form 34, Directed I/O Program the printer port in Form 34. Define Printout Types that are to be delivered to the system printer port. Remove printer port for print types not used. Speed of printer port is programmed in Maintenance.

  • Page 115: Programming Stations/Sets Automatically

    Programming Programming Stations/Sets Automatically The AUTO PROGRAM function in CDE Form 09, Desktop Device Assignments, checks for unprogrammed circuits on all installed and programmed ONS cards, OPS cards, and DNIC cards. Cards that are installed in Spines are not supported. All unprogrammed circuits are automatically programmed as follows: Extension numbers are automatically assigned according to a Bay, Slot, Circuit address format "BSCC", where...

  • Page 116: Deleting A Device And All Dependent Resources

    Technician’s Handbook 1. To automatically program all connected stations, DNIC sets and DMPs 2. Install all ONS cards, OPS cards, and DNIC cards. Do not program stations, DNIC, sets or DMPs. 3. Connect the DNIC sets or DMPs to the circuits. 4.

  • Page 117: Deleting A Range Of Devices And All Dependent Resources

    Programming Deleting a range of devices and all dependent resources The RANGE DELETE softkey in CDE Form 09, Desktop Device Assignments, allows block deletion of devices and all dependent resources. To delete a range of devices and all dependent resources 1.

  • Page 118: Programming A Single Line Voice Station

    Technician’s Handbook Programming a Single Line Voice Station 1. Form 01, System Configuration Program an ONS or OPS line card Program a Digital Line card or DNIC module for SUPERSET 401, SUPERSET 401+, and SUPERSET 4001 sets. 2. Form 09, Desktop Device Assignments Assign an extension number, COS, COR, and name (optional) for each bay/slot/circuit (set type remains STATION).

  • Page 119: Programming An Analog Device To A Sim2

    Program a Digital Line Card, DNIC module, or COV line card. LIGHTWARE 16 for the SX-200 ML and LIGHTWARE 17 and greater for the SX-200 EL/ML do not support SUPERSET 3 or SUPERSET 4 sets (COV). COVs are reserved for voice mail only.
  • Page 120 Technician’s Handbook 3. Form 30, Device Interconnection Table (optional) Set the required interconnect restrictions (for example, to restrict connections between specific device types). 4. Form 05, Tenant Interconnection Table (optional) Set the required interconnect restrictions (for example, to restrict connections between specific tenants). 5.

  • Page 121: Programming A Subattendant Set

    Programming Programming a Subattendant Set 1. Form 01, System Configuration Program a Digital Line Card or DNIC module. 2. Form 09, Desktop Device Assignments Assign set type to SUB, extension number, COS, COR, and name (optional) for each bay/slot/circuit. Assign a separate COS with subattendant options. Set type SUB can only be SUPERSET 4150, SUPERSET 430, or SUPERSET 4DN.

  • Page 122: Programming A Pri Card

    If you purchase a number of T1 links (System Option 96) less than the number of T1 links you install and program, Mitel Networks cannot reliably predict which T1 links the SX-200 EL/ML system will use after a reset. If you purchase a number of T1 links (System Option 96) greater than the number of T1 links you install and program, the T1 links programmed will remain consistent.
  • Page 123 Programming Enable COS option 246 (SMDR - Extended Record) to allow the calling name to appear in SMDR reports for Inciming calls. Enable COS Option 814 (SMDR - Record ANI/DNIS) to allow CLID digits to appear in SMDR reports for Incoming calls. Enable COS Option 702 (SMDR - Overwrite Buffer) if SMDR - Record Incoming Calls Option 806 is Enabled.
  • Page 124 Technician’s Handbook 6. Form 13, Options Subform Set the “DTMF” option to “No” If you are connecting the ISDN trunk to a Toll Office, set the Toll Office option to “Yes”. If you are connecting the ISDN trunk to a Local Office, set the Toll Office option to “No”, and set the “Is a CO?”...
  • Page 125 Programming Option Name Value Slip rate - network sync limit (0-9000)/24 hrs BER - maintenance limit (10**-n, n = (3,4,5,6))/hr BER - service limit (10**-n, n = (3,4,5,6))/hr Framing losses - maintenance limit (0-9000)/24 hrs Framing losses - service limit 9000 (0-9000)/24 hrs RTS timer - service limit exceeded (1-255 min) 30...

  • Page 126: Programming A Non-Dial-In Trunk

    Technician’s Handbook The following table shows how Analog Networking and Call-by-Call informationl co-exist in the Modified Digit Table. Quantity to Digits to be Entry Comments Delete Inserted *4000*6*4 ISDN CxC and DID In the “Digits to be Inserted” field, the definition of characters are: No SMDR for further modified digits Call-by-Call digits, (speech, default O/G, clid) Send caller id (DID to network)

  • Page 127: Programming A Range Of Non Dial-In Trunks

    Programming 4. Form 14, Non-Dial-in Trunks Assign COS and Tenant. Assign the directory number or an abbreviated dial number which incoming calls will ring for Day Service, Night Service 1, and Night Service 2 modes. Assign a Circuit Descriptor Number (CDN) (links this form to Form 13).
  • Page 128 Technician’s Handbook within that range, those trunks are skipped. The trunk number sequence is incremented each time a trunk is skipped. If the trunk number is incremented to a value that is already used, the sequence continues to increment until a free number is found. The trunk numbers restart at 1 if necessary.

  • Page 129: Programming A Dial-In Trunk

    Programming Programming a Dial-In Trunk 1. Form 01, System Configuration Program a trunk card that meets the trunk type requirements. 2. Form 13, Trunk Circuit Descriptor Create a trunk circuit descriptor that corresponds to the type of trunk that you are programming. 3.

  • Page 130: Programming A Range Of Dial-In Trunks

    Technician’s Handbook CDE Form 15 does not accept trunk programming changes if the T1 card or T1/E1 module is installed and the T1 link is down but active. To make a programming change for a T1 card, unplug the T1 card, make the programming change and then re-insert the T1 card .

  • Page 131: Programming A Disa Trunk

    Programming 3. Enter valid Bay, Slot and Circuit numbers for the first trunk and press the ENTER softkey. The system displays: TO BAY: SLOT: CIRCUIT:. 4. Enter valid Bay, Slot and Circuit numbers for the last trunk and press the ENTER softkey. 5.

  • Page 132: Programming Ani/Dnis On An Incoming Trunk

    Technician’s Handbook Form 33: Enter appropriate DISA access codes. If the DISA trunk is a loop-start CO trunk, then loop- start inter- connection rules apply and the restrictions on-loop start CO trunks applies. Four-circuit/Eight-circuit LS/CLASS trunks can also be programmed as DISA trunks. Programming ANI/DNIS on an Incoming Trunk ANI (Automatic Number Identification) - the local carrier sends to the...
  • Page 133 Programming Wink Timer to 100-350 for MCI and 140-290 for US SPRINT Debounce Timer to 100 ms or greater. 3. To define which information will be displayed on the sets, ANI, DNIS, both, or none (standard trunk label display), select the required following COS options: COS Option 502 - Display ANI/DNIS Information = ENABLE / DISABLE...
  • Page 134 Technician’s Handbook Table 19: ANI/DNIS Digits on Phone Display (COS Option 502 Enabled and COS Option 613 Disabled) COS Option 502- Display ANI/DNIS = YES (enable) COS Option 613 - Display ANI only = NO (disable) Phone display during Phone display after ringing answer ANI and DNIS sent...
  • Page 135 Programming The following table describes the set display for logged in ACD Agents with the delivery of ANI/DNIS digits on the incoming trunks. Table 21: ANI/DNIS for ACD Agents Path Ringing Talking Name State State Enabled Enabled Disabled None Enabled Disabled Disabled None...

  • Page 136: Programming A Class Trunk

    Technician’s Handbook Programming a CLASS Trunk Programming a LS/CLASS Trunk card requires LIGHTWARE 19 Release 2.0 or greater software. 1. Form 01, System Configuration Program the LS/CLASS Trunk module or the LS/CLASS Trunk card. 2. Form 03, Class of Service, Define for trunks. Assign a separate COS for the trunk.

  • Page 137: Programming An Sx-200 Ip Node

    Programming Program the option “CLASS Trunk” in the circuit descriptor options subform for the appropriate 4 or 8-circuit CLASS trunk. 5. Form 14, Non-Dial-In Trunks or Form 15, Dial-in Trunks Program the CLASS trunks. In Form 15 the CLASS trunk becomes a DISA trunk. 6.

  • Page 138: Cde Programming For The Sx-200 Ip Node

    Enter the TFTP Server Address. Enter the IP address of any SX-200 IP Node. Enter the Gateway/Router IP Address. Leave blank the Mitel Only field. Enter the VLAN ID (optional). Enter a unique ID between 1 and 4095 for the dual-port IP phones.

  • Page 139: Registering Ip Phones (Optional)

    Programming Enter the IP Address Lease Time. Enter the number of minutes before a device is disconnected and its IP address is re-assigned elsewhere. Applies only to the specific bay. To assign an infinite lease time, use 0 minutes. Press Enable to enable the DHCP Server. 4.

  • Page 140: Programming A Circuit Descriptor For Hotel/Motel And Acd Datasets

    Technician’s Handbook Programming a Circuit Descriptor for Hotel/Motel and ACD Datasets 1. Form 03 - COS Define Select the COS number. Enable the following COS Options: 901 - DTRX Herald — 904 - DTRX Complete Message Text — 906 - Data SMDR - Does Not Apply —...

  • Page 141: Programming The Pms Interface

    Programming Programming the PMS Interface 1. Determine the customer’s PMS communications protocol require- ments: baud rate, parity, character length, and number of stop bits. 2. Form 11, Circuit Descriptor Program to match the protocol. Select the Circuit Descriptor Options. Option Name Value Session Inactivity Timer Guard Timer...
  • Page 142 Technician’s Handbook 3. Form 12, Dataset Assignment Assign the Circuit Descriptor COS, COR, and Tenant. Ensure that the DTE profile is blank. 4. Form 04, System Options: program the following: System Options / Timers Status 04 Message Waiting and Message Register Clear Print ENABLE 11 Automatic Wake-Up ENABLE...
  • Page 143 Programming 5. Form 03, Class of Service Define: program the following table: Device COS Option Status Attendant 101 Attendant Outgoing Restriction / Room Status Set Up ENABLE Consoles 105 Attendant Guest Room Key ENABLE Room 202 Alarm Call ENABLE Telephones 220 Do Not Disturb ENABLE 232 Message Waiting SETUP Lamp...
  • Page 144 Technician’s Handbook 9. Connect the customer’s PMS computer to the Dataset’s RS-232 connector. 10. Verify that the customer’s PMS computer communicates with the PBX. If the PBX’s PMS interface and the customer’s PMS computer communicate properly, you will see an exchange of ENQ (Enquire) and ACK (Acknowledge) commands at the customer’s PMS computer.

  • Page 145: Programming Call Forwarding - External

    Programming Programming Call Forwarding - External Call Forwarding - External forwards all calls received to a personal speed call key, system abbreviated dial number, or a key system personal speedcall. Call Forwarding - External requires a receiver for dialing. If one is not available in Call Forward - Don’t Answer, forwarding is ignored.

  • Page 146: Feature Access Codes (Cde Form 02)

    Technician’s Handbook Toll Control does not apply when forwarding to system abbreviated dial external numbers. Toll Control does not apply to CO trunks which are externally call forwarded. The forwarding destination is the current stored speedcall key number, personal abbreviated dial number, or system abbreviated dial number. On a Call Forward - Busy or Call Forward - Always call, the COS of the caller (trunk or extension) is checked.
  • Page 147 Programming Table 22: Feature Access Codes (Continued) Feature Numbers For LIGHTWARE 19 Feature Names Release 2.0 Paging Access To Specific Zones TAFAS - Any TAFAS - Local Tenant Hold Pickup Access (Attendant Hold Slots) Console Lockout Access Code Maintenance Functions (Test Line) Direct Inward System Access Callback Busy <<single digit>>...
  • Page 148 Technician’s Handbook Table 22: Feature Access Codes (Continued) Feature Numbers For LIGHTWARE 19 Feature Names Release 2.0 Send Message Call Message Sender of Oldest Message Callback - No Answer ACD Login / Logout ACD Silent Monitoring Flash Over Trunk Program Feature Key Key System - Direct Paging Key System - Group Page Meet-Me-Answer Key System - Direct CO Line Select...

  • Page 149: Class Of Service Options (Cde Form 03)

    Programming Class of Service Options (CDE Form 03) Table 23: Class of Service Options Option # Class of Service Option / Name Attendant Bell Off Attendant O/G Restriction/Room Status Setup Attendant Display of System Alarms Attendant DISA Code Setup Attendant Flexible Night Service Setup Attendant Guest Room Key Attendant New Call Tone Attendant Automatic Call Forward - No Answer...
  • Page 150 Technician’s Handbook Table 23: Class of Service Options (Continued) Option # Class of Service Option / Name Sub-Attendant Station Setup Advisory Messages RESERVED RESERVED RESERVED Account Code, Forced Entry - External Calls Account Code, Forced Entry - Long Distance Calls Alarm Call Broker’s Call Call Block Applies (Room To Room)
  • Page 151 Programming Table 23: Class of Service Options (Continued) Option # Class of Service Option / Name Manual Line (Dial 0 Hotline) COV/DNIC Voice Mail Port Message Register Overflow Alarm Message Waiting Setup - Bell Message Waiting Setup - Lamp Never a Consultee Never a Forwardee Originate Only Outgoing Trunk Callback...
  • Page 152 Technician’s Handbook Table 23: Class of Service Options (Continued) Option # Class of Service Option / Name Internal / External Split Call Forwarding ONS Voice Mail Port Ignore Forward Busy with Free Appearance Delay Ring Timer (2 - 6 Rings) Half Fwd NA timer for DID call with VM msg on Voice Mail System Speed Dial Index (0-255) Camp-on before Forward on Busy...
  • Page 153 Programming Table 23: Class of Service Options (Continued) Option # Class of Service Option / Name TIE Trunk to DID Trunk Connect DID Trunk to DID Trunk Connect Extension Non-CO Trunk to Trunk Connect Transparent Multi-Console Operation Ignore Call Forward After Transfer Confirm Wakeup by Off-hook RESERVED RESERVED...
  • Page 154 Technician’s Handbook Table 23: Class of Service Options (Continued) Option # Class of Service Option / Name Display Caller ID for Non-Prime Lines SUPERSET Tel. - Auto-Answer SUPERSET Tel. - Auto-Hold Disable SUPERSET Tel. - Background Music SUPERSET Tel. - Disconnect Alarm PBX SUPERSET Tel.
  • Page 155 Programming Table 23: Class of Service Options (Continued) Option # Class of Service Option / Name Can Make All Set Page Can Receive All Set Page Group Page Includes Overhead Paging All Set Page Includes Overhead Paging SMDR - Does Not Apply No Dial Tone SMDR - Overwrite Buffer Message Register Applies...
  • Page 156 Technician’s Handbook Table 23: Class of Service Options (Continued) Option # Class of Service Option / Name Data Station Queuing DTRX Herald DTRX Message Code DTRX Message Code Text DTRX Complete Message Text DTRX Herald Text Select (1- 4) DATA SMDR - Does Not Apply DATA SMDR - Extended Record DATA SMDR - Overwrite Buffer (Sheet 8 of 8)

  • Page 157: System Options And Timers (Cde Form 04)

    Programming System Options and Timers (CDE Form 04) The following table lists system options and timers for LIGHTWARE 19 Release 2.0 software. Earlier software versions will not include all these options. Table 24: LIGHTWARE 19 Release 2.0 System Options and Timers System Option / System Timer Name Option # Clock Format (example 16:00, 4:00, 4:00 a)
  • Page 158 Technician’s Handbook Table 24: LIGHTWARE 19 Release 2.0 System Options and Timers (Continued) System Option / System Timer Name Option # Message Register Count Additional Supervisions Message Register Audit Message Register Zero After Audit No Overlap Outpulsing Room Status Audit SMDR Indicate Long Call Telephone Last Number Redial Satellite PBX...
  • Page 159 Programming Table 24: LIGHTWARE 19 Release 2.0 System Options and Timers (Continued) System Option / System Timer Name Option # Final Ring Time-out (1 - 30 Minutes) Minimum Flash Timer (20 - 50 ms; in 10 ms increments) Maximum Flash Timer (20 - 150 ms; in 10 ms incr) DISA Answer Timer (1 - 8 Seconds) Account Code Length (Variable or 4 - 12 Digits) Auto Room Status Conversion / Wakeup Print Timer...
  • Page 160 PRI Card: Auto Min/Max Number of Links (0-8) Support Softkey Access to Voicemail Support 3DN and 4DN Set Types Fax Tone Detection MITEL Options Password System Identity Code Feature Level <0-99> Maximum Devices Maximum ACD Agents (Automatic Call Distribution, 0-100)
  • Page 161 Programming Table 24: LIGHTWARE 19 Release 2.0 System Options and Timers (Continued) System Option / System Timer Name Option # Maximum BNIC Cards (0 - 40) Maximum BONS Cards (0 - 40) SS4000 Series Sets Centralized Attendant / Voicemail (Sheet 5 of 5)

  • Page 162: Cde Cross Reference Guide

    Technician’s Handbook CDE Cross Reference Guide FORM DEVICE OPTION A7 A4 A1 C Console B2 B A2 B1 Dataset A1 C A2 A3 DID Trunk DISA Dial In A1 C B1 C A3 B E&M “Tie Trk” A1 C A3 A4 Hotel ISDN Device A5 A1...
  • Page 163 Programming FORM DEVICE DEVICE OPTION A5 A2 A3 A6 Console Dataset DID Trunk DISA Dial In A6 C E&M “Tie Trk” Hotel ISDN Device C Key System Modem Multiline set Night Bell Non Dial In Trk Pager Printer C Single Line C Verified Acct.

  • Page 164: El/Ml Feature Limitations

    Technician’s Handbook SX-200 EL/ML Feature Limitations The SX-200 EL/ML system offers a wide range of features through software packages. A full description of these features appears in the E-docs under Program Features. Maximum capacities that apply to system features are listed in the following table.
  • Page 165 Programming Table 25: Feature Limitations (Continued) SX-200 EL/ML Feature Limitations Maximum number of paths in ACD Maximum number of ACD agents that may be defined Maximum number of active agents in ACD per bay Maximum number of calls that can be simultaneously...
  • Page 166 Maximum number of telephone sets using TAPI per DNIC card Maximum number of lines: SX-200 EL Control cabinet SX-200 ML (RM) Control cabinet SX-200 ML (FD) Control cabinet SX-200 ML (FD) Control cabinet with a Control FIM Carrier...
  • Page 167 Programming Table 25: Feature Limitations (Continued) SX-200 EL/ML Feature Limitations Maximum Number of Physical Ports SX-200 EL SX-200 ML Maximum number of ISDN bays Maximum number of T1 links including analog, ISDN Gateway, and ISDN PRI cards Maximum number of BRI cards per bay...
  • Page 168 Technician’s Handbook...

  • Page 169: Chapter 5 Installation

    Chapter 5 Installation...

  • Page 171: Cabinet Card Assignments

    Installation Cabinet Card Assignments SX-200 EL Control Cabinet Card Assignments Figure 19: SX-200 EL Control Cabinet Card Assignments...

  • Page 172: El Peripheral Cabinet Card Assignments

    Technician’s Handbook SX-200 EL Peripheral Cabinet Card Assignments NOTE: On the BCC III faceplate, a CIM uses only one of the connections; the FIM II uses two. Figure 20: SX-200 EL Peripheral Cabinet Card Assignments...

  • Page 173: Ml (Rm) Cabinet Card Assignments

    Installation SX-200 ML (RM) Cabinet Card Assignments NOTE: On the BCC III faceplate, a CIM uses only one of the connections; the FIM II uses two. Figure 21: SX-200 ML (RM) Cabinets with BCC III Cards...

  • Page 174: Figure 22: Sx-200 Ml (Rm) Cabinets With Bcc Ii Cards

    Technician’s Handbook Figure 22: SX-200 ML (RM) Cabinets with BCC II Cards Figure 23: SX-200 ML (RM) Cabinet with a PRI Card...

  • Page 175: Ml (Fd) Cabinet Card Assignment

    Installation SX-200 ML (FD) Cabinet Card Assignment Figure 24: SX-200 ML (FD) Cabinet Card Assignment...

  • Page 176: Light Cabinet Card Assignment

    Technician’s Handbook SX-200 LIGHT Cabinet Card Assignment Figure 25: SX-200 LIGHT Cabinet Card Assignment...

  • Page 177: Spine Peripheral Bay Module Assignment

    Installation SX-200 SPINE Peripheral Bay Module Assignment Figure 26: SX-200 SPINE Peripheral Bay Module Assignment SX-200 SPINE Configuration Rules Allowable combinations of ONS modules with DNIC or LS/CLASS modules on each SPINE are described in the following table. Table 26: SX-200 SPINE Configuration Rules DNIC and/or LS/CLASS Modules Allowed ONS Modules installed in SPINE A or SPINE B...

  • Page 178: Digital 672-Port Cabinet Card Assignment

    Technician’s Handbook SX-200 Digital 672-Port Cabinet Card Assignment Figure 27: SX-200 Digital 672-Port Cabinet Card Assignment...

  • Page 179: Digital 336-Port Control Cabinet Card Assignment

    Installation SX-200 Digital 336-Port Control Cabinet Card Assignment Figure 28: SX-200 Digital 336-Port Control Cabinet Card Assignment...

  • Page 180: Digital 456-Port Cabinet Card Assignment

    Technician’s Handbook SX-200 Digital 456-Port Cabinet Card Assignment Figure 29: SX-200 Digital 456-Port Cabinet Card Assignment...

  • Page 181: Digital 480-Port Cabinet Card Assignment

    Installation SX-200 Digital 480-Port Cabinet Card Assignment Figure 30: SX-200 Digital 480-Port Cabinet Card Assignment...

  • Page 182: Digital Cable Routing

    Technician’s Handbook SX-200 DIGITAL Cable Routing Table 27 identifies the cable routing for SX-200 DIGITAL PBX configurations. Table 27: Cable Assignments for SX-200 DIGITAL Cabinets Analog Bay Cables Control cables P103 and P104 must remain (if P104 has single row of pins, it goes on the left side of the connector in Bay 4, and right side of the connector in Bay 5) Voice cables P101 and P102 must be removed...

  • Page 183: El/Ml Configuration Rules

    Installation SX-200 EL/ML Configuration Rules Cabinet Configuration Rules SX-200 EL Control Cabinet with MCC IIIEL or MCC IIIELx plus a maximum of six cabinets that include the following: SX-200 RM Peripheral Cabinet — SX-200 LIGHT Peripheral Cabinet — SPINE Peripheral Bay —...
  • Page 184 Control Triple FIM Carrier and FIM with the SX-200 EL control cabinet Control Dual FIM Carrier and FIM with the SX-200 EL control cabinet or SX-200 ML (RM) control cabinet Control FIM Carrier and FIM with the SX-200 ML (FD) control...
  • Page 185 Installation Configuration Rules for the Control Triple FIM Carrier Card The Control Triple FIM Carrier Card can only be installed in a SX-200 EL system. Slot 10 first on-board FIM interfaces to first peripheral cabinet (Bay 2) Slot 10 second on-board FIM interfaces to second peripheral...
  • Page 186 Technician’s Handbook Slot 11 embedded CIM #2 interfaces to Bay 5. Slot 11 embedded CIM #3 interfaces to Bay 7. A FIM II module can take the place of a CIM circuit on the Control Triple CIM Card. Setting switch 1, 2, or 3 closed on the S1 switch defines which specific CIM circuit that the FIM II replaces.
  • Page 187 Only install one PRI card in a main control cabinet; Slot 10 for the SX-200 ML and Slot 10 or 11 for the SX-200 EL. Install the PRI card in a peripheral cabinet for a SX-200 EL system with six or seven bays. This avoids the PRI card using the slot for the Control Triple FIM Carrier card in the main control cabinet.

  • Page 188: Figure 31: S1 Switch Settings For The Pri Card

    PRI card in slot 10 would connect to Bay 3; in slot 11 would connect to Bay 5. Install a maximum of two PRI cards into a SX-200 EL peripheral cabinet; slots 10 and 11. The PRI card in a peripheral cabinet does require a FIM II or CIM to connect to the main control cabinet.

  • Page 189: Initial Power-Up Procedure (Sx-200 El/Ml)

    1. Verify that the options identified on the MOSS have been purchased. 2. Ensure that the System ID module is installed. Refer to the SX-200 EL/MLTechnical Documentation, Installation Procedures. 3. Insert the flash memory card into the slot on the Main Control Card (make sure the toggle switch on the edge opposite the connector edge of the flash memory card has the Write Protect disabled).
  • Page 190 A message appears that states a reset is required. Select Confirm to reset the system. 11. Enter the 8 right-most digits of the MITEL Options password to activate the enabled features. The password must be the password that is printed on the MOSS sheet. The MOSS sheet is included with the system software package.

  • Page 191: System Initialization Sequence

    System Codes Action Function Top LED: MOSS For SX-200 EL/ML, the MITEL Options pass- Lower LED: 8 Verification word, selected options, or system id does not match. Verify the options and the system id; then, enter the password again. For SX-200 LIGHT/DIGITAL, the decryption module is not correct.

  • Page 192: Light/Digital Initialization

    Technician’s Handbook SX-200 LIGHT/DIGITAL Initialization Table 29: Main Control Card Test Status Codes Error Test Name Test Code Code Bus Error Vector/Stack Test Processor Viability Test PROM Checksum Test RAM Load Checksum Test Limited RAM Test DMA Controller Test/PFS OK* RAM Chip Select Test RAM Data Bit Independent Test Memory Address Test...
  • Page 193 Installation SX-200 LIGHT/DIGITAL Main Control Card Power-Up Error Codes Table 30 shows the Main Control Card numeric display error codes which may appear during start-up. Also shown are the most likely causes of the error condition. Table 30: Main Control Card Power-Up Error Code Summary Error Code Likely Cause(s) •...
  • Page 194 Technician’s Handbook Table 30: Main Control Card Power-Up Error Code Summary (Continued) Error Code Likely Cause(s) • Problem in a digital bay/node - upper digit is the 2 3 4 5 6 or 7 bay number. Refer to Bay Control Card 0 0 0 0 0 procedures.

  • Page 195: Adding A Peripheral Cabinet

    Installation Adding a Peripheral Cabinet 1. Install the peripheral cabinet (including Bay Power Supply, Bay Control Card, and required Fiber or Copper Interface Module). 2. Connect the fiber or copper cable to the interface module in the control cabinet. 3. Power up the cabinet. Refer to Powering Up the Nodes (page 59).

  • Page 196: Peripheral Interface Cards And Modules

    Technician’s Handbook Peripheral Interface Cards and Modules Table 31: Peripheral Interface Cards and Modules Peripheral Maximum loop interface Devices supported Circuits resistance/loop lengths card Loop resistance: 280 W COV Line Voice Mail devices card Loop length: high power 26 AWG - 1000 m (3300 ft.) 24 AWG - 1500 m (5000 ft.) 22 AWG - 2000m (6000 ft.) Loop resistance: 2450 W...
  • Page 197 DATASET 2100, SUPERCONSOLE 1000 and SUPERSET 7000 consoles; MiLINK Data Module, and MiLINK PKM, DSS/BLF Interface Unit, MOH/Pager Unit, Digital Line Monitor Mitel 2, 4, 6, and 8 voice Express mail ports Messenger Card (DNIC, low power) (Sheet 2 of 3)
  • Page 198 Technician’s Handbook Table 31: Peripheral Interface Cards and Modules (Continued) Peripheral Maximum loop interface Devices supported Circuits resistance/loop lengths card T1 Trunk to CO or other PBX maximum 655 shielded cable Card to Channel Service Unit high power Universal Four modules: Total power rating of modules card MOH/Paging...

  • Page 199: Control And Digital Services Cards And Modules

    For SX-200 ML FD control cabinet only Main Controller IIIEL For SX-200 EL control cabinet only Main Controller IIIELx For SX-200 EL control cabinet. Use the Elx cabinet 9109-600-002-NA) Main Controller IIIML For SX-200 ML (RM) control cabinet only Main Controller...
  • Page 200 Technician’s Handbook Table 32: Digital Control and Digital Services Cards and Modules (Continued) Card or Module Important Details FIM II Installs on the Control Triple CIM Card in the main control cabinet, on the BCC III in a peripheral cabi- net , on the PRI card in a main control cabinet or a peripheral cabinet, or on the Peripheral Interface Module Carrier Card...

  • Page 201: E&M Trunk Card Settings

    Installation E&M Trunk Card Settings Set switches S-1 to S-8 on the E&M trunk module (1 = closed = on, 0 = open = off, x = don’t care). Table 33: E&M Trunk Module Switch Settings Function Switches PBX to Line Gain 3 dB -13 dB Line to PBX Gain...

  • Page 202: Figure 32: S1 Switch Showing 1 Closed

    Technician’s Handbook The S1 Switch Settings for the T1 Trunk Cable Length (not loop length) 0 - 45.8 m (0 - 150 ft.)1 only closed (see figure below) 45.8 - 137.3 m (150 - 450 ft.) 2, 3, 4 closed 137.3 - 200.5 m (450 - 655 ft.) 5, 6, 7 closed Figure 32: S1 Switch Showing 1 Closed Control Resource Card Switch Settings...

  • Page 203: Adding An Sx-200 Ip Node

    Installation Adding an SX-200 IP Node 1. Install the SX-200 EL Cabinet. 2. Install the SX-200 MCC IIIELx Card. 3. Install the Control Triple CIM Card. 4. Install the BCC III Card. 5. Install an Ethernet Switch. 6. Position the IP Node.

  • Page 204: Figure 34: Connecting A Triple Cim Card To The Sx-200 Ip Node

    Technician’s Handbook 8. Using an Ethernet crossover cable, connect the Control Triple CIM Card to CIM Port 4 on the SX-200 IP Node. Figure 34: Connecting a Triple CIM Card to the SX-200 IP Node 9. Using an Ethernet crossover cable with RJ45 Connectors, connect the SX-200 IP Node to an Ethernet Switch.

  • Page 205: Figure 35: Connecting An Sx-200 Ip Node To An Ethernet Switch

    Installation Figure 35: Connecting an SX-200 IP Node to an Ethernet Switch 10. Program the IP Node as documented in “Programming an SX-200 IP Node” on page 127. 11. Connect the IP phones to the Ethernet Switch. 12. If you did not program the MAC Addresses of each IP phone in CDE Form 09, register the IP Phones as documented in “Registering IP Phones (Optional)”...

  • Page 206: Control Triple Cim Card Switch Settings

    Technician’s Handbook Control Triple CIM Card Switch Settings The S1 switch (switch 4) on the Control Triple CIM card determines whether the card provides a double interface or a triple interface. The S1 switch (switch 1, 2, or 3) substitutes one of the CIM circuits for a fiber circuit.

  • Page 207: Peripheral Interface Cabling

    SX-200 EL/ML Peripheral Interface Card Slot Assignments With LIGHTWARE 17 and greater, the SX-200 EL/ML cabinets do not have high power and low power designations. Slots 1 to 8 can accept any peripheral interface card, except T1 trunk. A maximum of four high-power cards are allowed (there are no high-power or low-power slots).
  • Page 208 Technician’s Handbook Table 35: BRI Port to Tip/Ring Assignment BRI Module Port Tip/Ring Pair Module Number Number Number NOTE: 1. The number 1 BRI module is installed in the upper left corner of the BRI card. The number 2 BRI module is installed below the number 1 BRI module, and the number 3 BRI module is installed beside the number 2 BRI module.
  • Page 209 Installation Table 36: SFT Port (J7) Signal -48 V SFT -48 R SFT SFT0R SFT0 Table 37: Music-on-Hold/Pager Unit Pinouts Wire Signal Color Description MOH- Music-on-Hold Inputs MOH+ PAGE- R-BR Paging Input/Output PAGE+ BR-R PAGEREL(NC) BK-BL Page Relay, Normally Closed contact PAGEREL(C) BL-BK Page Relay Common...
  • Page 210 Technician’s Handbook Table 38: Copper Interface Ports Signal NOTE: The CIM ports are the same whether the card has a control end connection or a peripheral end connection. Connections from the control cabinet to the peripheral cabinet require Category 5 UTP (unshielded twisted pair) cable with TX and RX pairs reversed.
  • Page 211 Installation Table 40: Maintenance Module Port Signal RTS * CTS * DSR ** DTR ** DCD ** NOTE: Pins with a * and a ** are connected together. Table 41: T1 or PRI Trunk Port (J5 and J6, BCC III and PRI Faceplates) Signal RxRing...
  • Page 212 Technician’s Handbook Table 42: T/R Cable Assembly Pinouts for SX-200 SPINE T/R Cable Assembly Pin Outs Module Wire Color Assignment Connector Circuits 1-4 white/blue, blue/white 26, 01 8-pin mod white/orange, orange/white 27, 02 white/green, green/white 28, 03 white/brown, brown/white 29, 04 Circuits 5-8 white/slate, slate/white 30, 05...
  • Page 213 Installation Table 43: SX-200 EL or SX-200 ML (RM) Tip and Ring Assignments J1, J2, J3, and J4 Lead Designation Slot / Pair Cct LS/GS Cct Cct COV Cct Plug CLASS W-BL BL-W 2-J1 4-J2 W-BR 6-J3 BR-W 8-J4 R-BL...
  • Page 214 Technician’s Handbook Table 43: SX-200 EL or SX-200 ML (RM) Tip and Ring Assignments (Continued) J1, J2, J3, and J4 Lead Designation Slot / Pair Cct LS/GS Cct Cct COV Cct Plug CLASS G-BK SPARE BK-BR BR-BK BK-S 1-J1 S-BK...
  • Page 215 Installation Table 44: SX-200 EL or SX-200 ML (RM) Universal Card Tip and Ring Assignments J1, J2, J3, and J4 Lead Designation Slot / MOH/ DTMF E&M Pair Plug Pager Relay Trunk W-BL MIA1 BL-W MIB1 POA1 K5A1 2-J1 POB1...
  • Page 216 Technician’s Handbook Table 44: SX-200 EL or SX-200 ML (RM) Universal Card Tip and Ring Assignments (Continued) J1, J2, J3, and J4 Lead Designation Slot / MOH/ DTMF E&M Pair Plug Pager Relay Trunk SPARE G-BK BK-BR MIA1 BR-BK MIB1...
  • Page 217 Installation Table 45: SX-200 DIGITAL Peripheral Bay Tip and Ring Assignments (High-power Slots) J5 and J9 Bay 2 Lead Designation slots 5 to 8 Slot / Pair Cct LS/GS Cct Plug CLASS W-BL BL-W 6-J5 W-BR 8-J9 BR-W R-BL BL-R R-BR BR-R BK-BL...
  • Page 218 Technician’s Handbook Table 45: SX-200 DIGITAL Peripheral Bay Tip and Ring Assignments (High-power Slots) (Continued) J5 and J9 Bay 2 Lead Designation slots 5 to 8 Slot / Pair Cct LS/GS Cct Plug CLASS G-BK SPARE BK-BR BR-BK BK-S S-BK Y-BL 5-J5 BL-Y...
  • Page 219 Installation Table 46: SX-200 Digital Tip and Ring Assignments for Universal Card Modules J5 and J9 Lead Designation Bay 2 slots 5 to 8 Slot / MOH/ DTMF E&M DLIC Pair Plug Pager Relay Trunk Console W-BL MIA1 BL-W MIB1 POA1 K5A1 POB1...
  • Page 220 Technician’s Handbook Table 46: SX-200 Digital Tip and Ring Assignments for Universal Card Modules (Continued) J5 and J9 Lead Designation Bay 2 slots 5 to 8 Slot / MOH/ DTMF E&M DLIC Pair Plug Pager Relay Trunk Console SPARE G-BK BK-BR MIA1 BR-BK...
  • Page 221 Installation Table 47: SX-200 DIGITAL Tip and Ring Assignents (Low-power Slots) J7 and J11 Bay 2 Lead Designation slots 1 to 4 Slot / Pair ONS or DLC LS/GS LS/CLASS Plug W-BL BL-W 2-J7 W-BR 4-J11 BR-W R-BL BL-R R-BR BR-R BK-BL BL-BK...
  • Page 222 Technician’s Handbook Table 47: SX-200 DIGITAL Tip and Ring Assignents (Low-power Slots) (Continued) J7 and J11 Bay 2 Lead Designation slots 1 to 4 Slot / Pair ONS or DLC LS/GS LS/CLASS Plug G-BK SPARE BK-BR BR-BK BK-S S-BK Y-BL 1-J7 BL-Y 3-J11...
  • Page 223 Installation Table 48: USOC Connector Pin Designations Color RJ21X RJ2EX RJ2GX W-BL BL-W W-BR BR-W R-BL BL-R R-BR BR-R BK-BL BL-BK BK-O O-BK BK-G G-BK BK-BR (Sheet 1 of 2)
  • Page 224 Technician’s Handbook Table 48: USOC Connector Pin Designations (Continued) Color RJ21X RJ2EX RJ2GX BR-BK BK-S S-BK Y-BL BL-Y Y-BR BR-Y V-BL BL-V V-BR BR-V SPARE SPARE (Sheet 2 of 2) NOTE: RJ21X is a standard trunk. RJ2EX is a two-wire E&M trunk. RJ2GX is a four-wire E&M trunk.
  • Page 225 Installation Table 49: Analog Bay P1 and P7 Tip and Ring Assignments P1 for Bay 3 or 4 (480-port), Bay 4 (456-port), or P7 for Bay 5 (480- or 456-port) Slot Color Lines DID/TIE E&M W-BL BL-W W-BR BR-W R-BL BL-R R-BR BR-R...
  • Page 226 Technician’s Handbook Table 49: Analog Bay P1 and P7 Tip and Ring Assignments (Continued) P1 for Bay 3 or 4 (480-port), Bay 4 (456-port), or P7 for Bay 5 (480- or 456-port) Slot Color Lines DID/TIE E&M Y-BR BR-Y V-BL BL-V V-BR BR-V...
  • Page 227 Installation Table 50: Analog Bay P2 and P8 Tip and Ring Assignments P2 for Bay 3 or 4 (480-port), Bay 4 (456-port), or P8 for Bay 5 (480- or 456-port) Slot Color Lines DID/TIE E&M W-BL BL-W W-BR BR-W R-BL BL-R R-BR BR-R...
  • Page 228 Technician’s Handbook Table 50: Analog Bay P2 and P8 Tip and Ring Assignments (Continued) P2 for Bay 3 or 4 (480-port), Bay 4 (456-port), or P8 for Bay 5 (480- or 456-port) Slot Color Lines DID/TIE E&M Y-BR BR-Y V-BL BL-V V-BR BR-V...
  • Page 229 Installation Table 51: Analog Bay P3 and P9 Tip and Ring Assignments P3 for Bay 3 or 4 (480-port), Bay 4 (456-port), or P9 for Bay 5 (480- or 456-port) Slot Color Lines DID/TIE E&M W-BL BL-W W-BR BR-W R-BL BL-R R-BR BR-R...
  • Page 230 Technician’s Handbook Table 51: Analog Bay P3 and P9 Tip and Ring Assignments (Continued) P3 for Bay 3 or 4 (480-port), Bay 4 (456-port), or P9 for Bay 5 (480- or 456-port) Slot Color Lines DID/TIE E&M Y-BR BR-Y V-BL BL-V V-BR BR-V...
  • Page 231 Installation Table 52: Analog Bay P4 and P10 Tip and Ring Assignments P4 for Bay 3 or 4 (480-port), Bay 4 (456-port), or P10 for Bay 5 (480- or 456-port) Slot Color Lines DID/TIE E&M W-BL BL-W W-BR BR-W R-BL BL-R R-BR BR-R...
  • Page 232 Technician’s Handbook Table 52: Analog Bay P4 and P10 Tip and Ring Assignments (Continued) P4 for Bay 3 or 4 (480-port), Bay 4 (456-port), or P10 for Bay 5 (480- or 456-port) Slot Color Lines DID/TIE E&M Y-BR BR-Y V-BL BL-V V-BR BR-V...
  • Page 233 Installation Table 53: Interconnect Card P19 Tip and Ring Assignments P19 for Bay 3 or 4 (480-- or 456-port) Slot Color Lines DID/TIE E&M W-BL SPARE BL-W SPARE W-BR BR-W R-BL BL-R R-BR BR-R BK-BL BL-BK BK-O O-BK BK-G G-BK BK-BR BR-BK BK-S...
  • Page 234 Technician’s Handbook Table 53: Interconnect Card P19 Tip and Ring Assignments (Continued) P19 for Bay 3 or 4 (480-- or 456-port) Slot Color Lines DID/TIE E&M Y-BR BR-Y V-BL BL-V V-BR BR-V (Sheet 2 of 2) NOTE: For 2-wire E&M Trunk operation DO NOT connect RR and TR leads.

  • Page 235: Adding A Pkm

    Adding a PKM A Programmable Key Module (PKM) provide the user with additional personal keys for their telephone set. Two types are available: The Mitel Networks Programmable Key Module 48 (PKM 48) and the Mitel Networks Programmable Key Module 12 (PKM 12).

  • Page 236: Figure 36: Pkm Connections To A Superset 4025

    Technician’s Handbook The SUPERSET 4025 telephone requires a power adapter for the SUPERSET Interface Module connection. The unpowered power adapter plugs into the interface module’s power jack. Figure 36: PKM Connections to a SUPERSET 4025 The SUPERSET 4150 and the SUPERSET 4125 telephones come with a power adapter.

  • Page 237: Pkm To An Attendant Console

    Installation PKM to an Attendant Console The PKM 48 provides an attendant console user with 48 DSS/BLF keys. Up to two PKM 48 devices can be attached. A SUPERCONSOLE 1000 with part numbers 9189-000-300 and 9189-000-301 can directly connect up to two PKM 48 devices. Direct connection requires a power adapter, LIGHTWARE 18 and greater software and the purchasable MOSS System Option 102, Feature Level 1 or greater.

  • Page 238: Figure 38: Pkm Connections To An Attendant Console

    Technician’s Handbook The following diagram shows the connection of two PKM 48 devices with the DSS/BLF Interface Unit. The maximum cable length between the DSS/BLF Interface Unit and the first PKM is 5.0 m. The maximum cable length between the first PKM and second PKM is 0.6 m.

  • Page 239: Chapter 6 Maintenance Commands

    Chapter 6 Maintenance Commands...

  • Page 241: Basic Commands

    Maintenance Commands Basic Commands Maintenance port characteristics are: 8 bits/1 start/1 stop/no parity. Baud rates are: 300, 600, 1200, 2400, 4800, 9600, or 19,200. Maintenance commands do not require the ESC sequence used with CDE commands. Entering Command Sequences Maintenance commands are entered by selecting a softkey from a menu, and then selecting another softkey from the subsequent menu.

  • Page 242: Logging Out

    Technician’s Handbook Logging Out 1. Press QUIT (softkey 6). 2. Press key 6 (or wait for logout timer to time out). Displaying the Card Configuration From CDE mode: 1. View Form 01, System Configuration From Maintenance mode: 1. Press: REPORTS SHOW CONFIG Showing the System Identity...

  • Page 243: Log Commands

    COMMAND PARAMETER QUALIFIER 1-SET 4-AUTOPRINT 1-ON 2-OFF 2-READ 1-NEWEST [number] 2-OLDEST [number] 4-ALL 8-LOGS_TEXT* 9-TRACE_INFO* 3-PRINT 1-NEWEST [number] 2-OLDEST [number] 4-ALL 8-LOGS_TEXT* 4-DELETE 1-NEWEST [number] 2-OLDEST [number] 4-ALL 9-TRACE_INFO* 8-STOP TRACE_INFO is a diagnostic tool used only by MITEL personnel.

  • Page 244: System Commands

    Technician’s Handbook System Commands Table 55: System Level Functions COMMAND PARAMETER QUALIFIER QUALIFIER QUALIFIER 1-SET 1-DATE [dd/mm/yy] 2-TIME [hh:mm] 3-PASSWORD 1-ATTENDANT 2-SUPERVISOR 3-MAINT2 4-MAINT1 7-INSTALLER 4-SPEED 1-MAINT-PORT [speed] 8-PRINTER_PORT [speed] 8-RESET_TIME 1-AFTER_N_FLTS 2-DAY/TIME 1-MONDAY 1-TIME [hh:mm] 2-TUESDAY 1-TIME [hh:mm] 3-WEDNESDAY 1-TIME [hh:mm] 4-THURSDAY 1-TIME [hh:mm]...
  • Page 245 Maintenance Commands Table 55: System Level Functions (Continued) COMMAND PARAMETER QUALIFIER QUALIFIER QUALIFIER 7-LN_APP_COUNT 8-RESET-TIME 9-IDENTITY 3-DATABASE 1-BACKUP 2-RESTORE 3-SW_RESTORE 4-SHOW_PARAM 6-TRAP_BACKUP* 7-SW-VERIFY 8-LOGS_BACKUP 9-SET_PARAM 1-DEFAULT 2-RETRIES 3-BLOCK_CHECK 4-RECEIVE 1-EOL_CHAR 2-8_BIT_CHAR 3-CTRL_CHAR 4-REPEAT_CHAR 6-PAD_CHAR 7-PACKET_SIZE 8-RX_TIMEOUT 9-NUM_PAD_CHAR 4-MONITOR 1-SMDR 2-DATA_SMDR 3-DIAGNOSTICS 1-STEP 1-STEP...
  • Page 246 Technician’s Handbook Table 55: System Level Functions (Continued) COMMAND PARAMETER QUALIFIER QUALIFIER QUALIFIER 2-SET_TYPE 1-SS4150 2-SS4025 3-SS4090 3-EXT_NUM 4-ALL 2-DOWNLOAD 1-BAY/SLOT/CCT 2-SET_TYPE 1-SS4150 2-SS4025 3-SS4090 3-EXT_NUM 4-ALL 1-BAY/SLOT/CCT 3 ABORT_DOWNLOAD 2-SET_TYPE 1-SS4150 2-SS4025 3-SS4090 3-EXT_NUM 4-ALL 4-FORCE_DOWNLOAD 1-BAY/SLOT/CCT 2-SET_TYPE 1-SS4150 2-SS4025 3-SS4090 3-EXT_NUM...

  • Page 247: Report Commands

    Maintenance Commands Report Commands Table 56: Report Level Functions COMMAND PARAMETER QUALIFIER QUALIFIER QUALIFIER 2-SHOW 1-CONFIG 1-BAY/SLOT/CCT 3-EXT-NUM [number] 4-ALL 2-ALARMS 2-DEVICE TYPE 1-LINES 2-TRUNKS 3-RECEIVERS 4-PCM-CHANNELS 4-ALL 0-MORE 3-STATUS 1-BAY/SLOT/CCT DEVICE STATUS See Note 2-SWID 1-SW_STATION See Note 2-SW_RECEIVER See Note 3-SW_CONSOLE See Note...
  • Page 248 Technician’s Handbook Table 56: Report Level Functions (Continued) COMMAND PARAMETER QUALIFIER QUALIFIER QUALIFIER 6-MT_DWA 7-MT_DWA_MEM 8-UP_1_PAGE 9-DOWN_1_PAGE 7-DSP 6-CHANNEL-MAP 1-LOGICAL 1-CHANNEL NUM 2-PHYSICAL 1-BAY_NUM 2-LINK_NUMBER 7-ERRORS 2-DEVICE_TYPE 1-SS3_SS4 3-DIGITAL_SETS 4-HDLC 6-DATASETS 7-CONSOLE 9-T1_TRUNK 3-CLEAR 7-ERRORS 1-BAY/SLOT/CCT 2-DEVICE_TYPE 1-SS3_SS4 3-DIGITAL_SETS 4-HDLC 6-DATASETS 7-CONSOLE 9-T1_TRUNK...

  • Page 249: Diagnostic Commands

    Maintenance Commands Diagnostic Commands Table 57: Diagnostic Level Functions COMMAND SUBCOMMAND PARAMETER QUALIFIER QUALIFIER 1-TEST 1-BAY/SLOT/CCT 2-DEVICE_TYPE 1-ONS 2-LS/GS-TRUNK 3-RECEIVERS 4-JUNCTOR 7-CONSOLE 9-EM 0-MORE_KEYS 1-COV 2-LINK/CHANNEL 3-DID 4-OPS 6-DNIC 7-PRINTER_PLID 8-PRINTER_PORT 9-T1_TRUNK 0-MORE_KEYS 3-EXT-NUM 2-CLR_FEATURE 1-FORWARD 1-BAY/SLOT/CCT 3-EXT_NUM 2-DO_N_DISTURB 1-BAY/SLOT/CCT 3-EXT_NUM 3-CALL_BACK 1-BAY/SLOT/CCT...
  • Page 250 Technician’s Handbook Table 57: Diagnostic Level Functions (Continued) COMMAND SUBCOMMAND PARAMETER QUALIFIER QUALIFIER 7-CONSOLE 9-EM 0-MORE_KEYS 1-COV 2-LINK/CHANNEL 3-DID 4-OPS 6-DNIC 9-T1_TRUNK 3-EXT-NUM 0-MORE_KEYS 1-RANGE_B_OUT 2-ENABLE-DIAG 2-POWER-UP 1-BAY/SLOT/CCT 2-DEVICE_TYPE 1-ONS 2-LS/GS-TRUNK 3-RECEIVERS 4-JUNCTOR 7-CONSOLE 9-EM 0-MORE_KEYS 1-COV 2-LINK/CHANNEL 3-DID 4-OPS 6-DNIC 9-T1_TRUNK 3-EXT-NUM...
  • Page 251 Maintenance Commands Table 57: Diagnostic Level Functions (Continued) COMMAND SUBCOMMAND PARAMETER QUALIFIER QUALIFIER 9-EM 0-MORE_KEYS 1-COV 2-LINK/CHANNEL 3-DID 4-OPS 6-DNIC 9-T1_TRUNK 3-EXT-NUM 7-DISABLE-DIAG 2-POWER-UP 1-BAY/SLOT/CCT 2-DEVICE_TYPE 1-ONS 2-LS/GS-TRUNK 3-RECEIVERS 4-JUNCTOR 7-CONSOLE 9-EM 0-MORE_KEYS 1-COV 2-LINK/CHANNEL 3-DID 4-OPS 6-DNIC 9-T1_TRUNK 3-EXT-NUM 8-RET-TO-SVC 1-BAY/SLOT/CCT 2-DEVICE_TYPE...

  • Page 252: Traffic Measurement Commands

    Technician’s Handbook Traffic Measurement Commands Table 58: Traffic Measurement Level Functions COMMAND PARAMETER QUALIFIER 1-SET 1-UNITS 1-CCS 2-ERLANGS 2-PERIOD 3-DURATION 4-AUTOPRINT 1-ON 2-OFF 5-CANCEL 7-START_TIME 8-CONDENSED 1-ON 2-OFF 2-SHOW 3-STATUS 3-PRINT 4-READ 6-QUIT 4-DELETE 9-STOP 1-TRAFFIC _RPT 3-PRINT...

  • Page 253: Index

    DISA trunks 121 EL 5 Disk drive 91 LIGHT 13 Disk drive strapping 93 SPINE 16 Displaying the card Configuration Rules - configuration 232 SX-200 EL/ML 173 DNIC rules 177 Connector pin designations 213 DNIS 122 Control 196 DSS/BLF Interface Unit 227...
  • Page 254 53 Flowcharts, troubleshooting 47 Maintenance Module Port 201 Form 34, Directed I/O 104 MCC IIIEL 5 MDF 197 Mitel options selection sheet 35 General signalling & supervision MOSS 35 concepts 70 Multiline sets 109 Getting started 47 Music On Hold/Pager Unit...
  • Page 255 Index DISA Trunks 121 multiline sets 109 Non-dial-in trunk 116 non-dial-in trunk 116 PBX PMS Interface 131 Options and timers, system 147 PRI card 112 Options password 35 printer port 104 Options, changing or enabling 35 subattendant sets 111 voice stations 108 Property Management System 86 PBX - PMS interface 131 PBX and PMS cannot...
  • Page 256 Technician’s Handbook 672 Port 17 LIGHTWARE 19 system op- EL/ML configuration rules 173 tions and timers 147 ELx cabinet 6 PMS Circuit Descriptor 114 LIGHT 13 ML (FD) and (RM) 12 SPINE receivers 66 SPINE Bay 16 SX-200 DIGITAL cable assign- SX-200 IP Node ments 172 Configuration 14...
  • Page 257 Index Trunks ANI/DNIS 122 Upgrading set firmware 33 CLASS 126 USOC connector pin Dial-In 119 designations 213 DISA 121 Non-Dial-In 116 Voice stations 108 Wrist strap 60...
  • Page 258 Technician’s Handbook...
  • Page 259 E-Doc Tips Advanced Graphical User Interface Example How do I print a procedure from the infobase? 1. In the Table of Contents, select the check box of the section that you want to print. 2. On the File menu, click Print. 3.
  • Page 260 E-Doc Tips How do I get more information? The documentation CD-ROM contains all of the technical information in an electronic file called an "infobase". Folio Views, the infobase viewer, has powerful search capabilities that let you find information quickly and easily. Once you've found the information that you need, you can read it online, print sections, or export segments to word processing files.
  • Page 261 Notes:...
  • Page 262 Technician’s Handbook Notes:...

This manual is also suitable for:

Sx-200 ml

Table of Contents