Using Functions Before/While In A Call - Mitel MIVOICE OFFICE 400 User Manual

Phoning
Replying to call waiting
You are talking on the phone. The call waiting tone, name/phone number
on the display and the flashing LED on the second line key let you know
that another user would like to talk to you.
You can either accept or refuse the call.
Answering the call:
Press the
➔
The first conversation partner is on hold. Connected to the party using the call
waiting function.
Note: Please see chapter "Enquiry call during a call", page 39, "Brokering between an
enquiry call party and your call partner", page 40 or chapter "Making a confer-
ence call", page 41 for further information.
Rejecting a call:
Press the
➔
You will still be connected to the original partner. Depending on the system
configuration, the caller either hears the busy tone or is forwarded to a pre-
configured destination.

Using functions before/while in a call

This section explains the special features provided by your phone
before you make a (second) call or while you are in a call.
Request a callback
You want to talk to a certain person. The person is busy or does not
answer. You can make callback requests to both internal and external
users. Not all providers support this function.
If the called party is busy, you can activate an automatic callback. In this
case, your phone will start ringing as soon as the party you are trying to
reach goes on-hook. When you pick up the handset, the person you want
to call is dialled directly. If the called party does not answer, you can also
request a callback. The user then obtains a message indicating your call-
back request on his display.
36
Answer softkey.
Ignore or the End softkey.
Mitel 6873 SIP
eud-1744/1.4 – R5.0 HF2 – 10.2017