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Your Assistant Pro can be used in two ways:
•
Desk phone mode: in this mode, Your Assistant Pro is used as an interface to your
desk phone.
•
Softphone mode: in this mode, Your Assistant Pro is used an a stand-alone phone.
All calls to the desk phone are automatically forwarded to the softphone (when you
close Your Assistant Pro, this call forwarding is automatically cancelled).
You select which mode you want when you start up Your Assistant Pro. You can also change
modes when Your Assistant Pro is running (you will have to exit and restart Your Assistant
Pro).
When using both a desk phone and the softphone, each device has its own extension
number, but usually, only the desk phone has a voice mailbox (talk to your system
administrator for more information).
Note: We recommend that you do not publish your softphone extension number. All
calls to the desk phone extension will be forwarded to your voice mailbox if you do
not answer, even when working in softphone mode.
Documentation
The following documentation is available for Your Assistant:
•
Online Help. embedded with the application. Select Your Assistant Help in the Help
menu to access the online help.
•
User Guide (this document).You can download additional PDF copies from
edocs.mitel.com/ug/index.html.
To send us feedback
If you have suggestion on how to improve this documentation, please contact us at
techpubs@mitel.com.
Emergency Call Services Support
When used in a remote location, Your Assistant is not suitable for providing reliable access
to call for emergency services (for example, 911, 999 or 112). See the "Emergency Call
Services Support Legal Disclaimer" on page 4 for more information.
Revision B
About Your Assistant
3
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