NetApp StorageGRID SG6000 Manual page 124

Any firmware downloads that have not started are canceled.
Stopping the drive firmware upgrade might result in data loss or unavailable drives.
g. (Optional) To see a list of what was upgraded, select Save Log.
The log file is saved in the downloads folder for your browser with the name
timestamp.txt.
If any of the following errors occur during the upgrade procedure, take the appropriate recommended
action.
▪ Failed assigned drives
One reason for the failure might be that the drive does not have the appropriate signature. Make
sure that the affected drive is an authorized drive. Contact technical support for more information.
When replacing a drive, make sure that the replacement drive has a capacity equal to or greater
than the failed drive you are replacing.
You can replace the failed drive while the storage array is receiving I/O.
▪ Check storage array
▪ Make sure that an IP address has been assigned to each controller.
▪ Make sure that all cables connected to the controller are not damaged.
▪ Make sure that all cables are tightly connected.
▪ Integrated hot spare drives
This error condition must be corrected before you can upgrade the firmware.
▪ Incomplete volume groups
If one or more volume groups or disk pools are incomplete, you must correct this error condition
before you can upgrade the firmware.
▪ Exclusive operations (other than background media/parity scan) currently running on any
volume groups
If one or more exclusive operations are in progress, the operations must complete before the
firmware can be upgraded. Use System Manager to monitor the progress of the operations.
▪ Missing volumes
You must correct the missing volume condition before the firmware can be upgraded.
▪ Either controller in a state other than Optimal
One of the storage array controllers needs attention. This condition must be corrected before the
firmware can be upgraded.
▪ Mismatched Storage Partition information between Controller Object Graphs
An error occurred while validating the data on the controllers. Contact technical support to resolve
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