NetApp StorageGRID SG5600 Series Hardware Installation And Maintenance Manual
  1. Manuals
  2. Brands
  3. NetApp Manuals
  4. Storage
  5. StorageGRID SG5600 Series
  6. Hardware installation and maintenance manual

NetApp StorageGRID SG5600 Series Hardware Installation And Maintenance Manual

Hide thumbs Also See for StorageGRID SG5600 Series:
Table of Contents

Advertisement

Quick Links

StorageGRID
11.2
®
Hardware Installation and
Maintenance Guide
For StorageGRID SG5600 Series Appliances
February 2019 | 215-13576_A0
doccomments@netapp.com

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the StorageGRID SG5600 Series and is the answer not in the manual?

Questions and answers

Related Manuals for NetApp StorageGRID SG5600 Series

Summary of Contents for NetApp StorageGRID SG5600 Series

  • Page 1 StorageGRID 11.2 ® Hardware Installation and Maintenance Guide For StorageGRID SG5600 Series Appliances February 2019 | 215-13576_A0 doccomments@netapp.com...

  • Page 3: Table Of Contents

    Table of Contents | 3 Contents StorageGRID appliance overview ............... 5 StorageGRID appliance features ................. 6 Hardware diagrams ..................... 6 Installation overview ..................9 Preparing for installation ................11 Preparing the site ....................... 11 Unpacking the boxes ....................11 Obtaining additional equipment and tools ..............13 Service laptop requirements ..................
  • Page 4 4 | Hardware Installation and Maintenance Guide for SG5600 Appliances Maintaining the SG5600 appliance ............56 Upgrading SANtricity OS Software on the E2700 controller ........56 Replacing the E2700 controller ................. 59 Replacing the E5600SG controller ................62 Replacing other hardware components ..............64 Changing the link configuration of the E5600SG controller ........

  • Page 5: Storagegrid Appliance Overview

    StorageGRID appliance overview The StorageGRID SG5600 appliance is an integrated storage and computing platform that operates as a Storage Node in a StorageGRID grid. The StorageGRID SG5600 appliance includes the following components: Component Description E5600SG controller Compute server The E5600SG controller runs the Linux operating system and the StorageGRID software.

  • Page 6: Storagegrid Appliance Features

    6 | Hardware Installation and Maintenance Guide for SG5600 Appliances StorageGRID appliance features The StorageGRID SG5600 appliance provides an integrated storage solution for creating a new StorageGRID system or for expanding the capacity of an existing system. The StorageGRID appliance provides the following features: •...
  • Page 7 StorageGRID appliance overview | 7 Model SG5660 4U: Rear view of the E2700 controller and E5600SG controller The E2700 controller is above the E5600SG controller. E2700 controller E5600SG controller Rear view of the E2700 controller 1 Management port 1 (Connect to the network where SANtricity Storage Manager is installed.) 2 Management port 2 (Use during installation to connect to a laptop.) 3 SAS interconnect port 1 4 SAS interconnect port 2...
  • Page 8 8 | Hardware Installation and Maintenance Guide for SG5600 Appliances Management port 1 Connect to the Admin network for StorageGRID. Management port 2 Options: • Bond with management port 1 for a redundant connection to the Admin Network for StorageGRID. •...

  • Page 9: Installation Overview

    Installation overview You can install one or more StorageGRID appliances when you first deploy StorageGRID, or you can add appliance Storage Nodes later as part of an expansion. You might also need to install an appliance Storage Node as part of a recovery operation. Installing a StorageGRID appliance includes two primary phases.
  • Page 10 10 | Hardware Installation and Maintenance Guide for SG5600 Appliances Related tasks Preparing for installation on page 11 Installing the hardware on page 23 Configuring the hardware on page 33 Related information VMware installation Red Hat Enterprise Linux or CentOS installation Ubuntu or Debian installation Expanding a StorageGRID system Recovery and maintenance...

  • Page 11: Preparing For Installation

    Steps 1. Confirm that the site meets the requirements for temperature, humidity, altitude range, airflow, heat dissipation, wiring, power, and grounding. See the NetApp Hardware Universe for more information. 2. Obtain a 19-inch (48.3-cm) cabinet or rack to fit shelves of this size (without cables):...
  • Page 12 12 | Hardware Installation and Maintenance Guide for SG5600 Appliances SG5612 enclosure, a 2U chassis with 12 drives SG5660 enclosure, a 4U chassis with 60 drives NL-SAS drives. Drives are preinstalled in the 2U SG5612, but not in the 4U SG5660 for shipment safety.

  • Page 13: Obtaining Additional Equipment And Tools

    Preparing for installation | 13 Two 0.5-meter SAS interconnect cables with mini-SAS-HD and mini-SAS connectors. The square connector plugs into the E2700 controller, and the rectangular connector plugs The appliance ships with two AC power cords into the E5600SG controller. for connecting to an external power source, such as a wall plug.

  • Page 14: Service Laptop Requirements

    • Microsoft Windows operating system • Network port • Supported web browser • NetApp SANtricity Storage Manager version 11.40 or later • SSH client (for example, PuTTY) Related references Web browser requirements on page 14 Related information NetApp Documentation: SANtricity Storage Manager Web browser requirements You must use a supported web browser.
  • Page 15 Preparing for installation | 15 • Admin Network for StorageGRID: The Admin Network is a closed network used for system administration and maintenance. The Admin Network is typically a private network and does not need to be routable between sites. The Admin Network is optional. •...

  • Page 16: Port Bond Modes For The E5600Sg Controller Ports

    16 | Hardware Installation and Maintenance Guide for SG5600 Appliances Item Port Type of port Function Management port 2 on 1-Gb (RJ-45) Ethernet • Can be bonded with management the E5600SG port 1 if you want a redundant controller connection to the Admin Network. •...
  • Page 17 Preparing for installation | 17 Callout Which ports are bonded Ports 1 and 3 are bonded together for the Client Network, if this network is used. Ports 2 and 4 are bonded together for the Grid Network. When using Fixed port bond mode, the ports can be bonded using active-backup mode or Link Aggregation Control Protocol mode (LACP 802.3ad).

  • Page 18: Gathering Installation Information

    18 | Hardware Installation and Maintenance Guide for SG5600 Appliances • You must understand how to configure the switches to use VLAN, LACP, and MLAG, or equivalent. If you do not want to use all four 10-GbE ports, you can use one, two, or three ports. Using more than one port maximizes the chance that some network connectivity will remain available if one of the 10-GbE ports fails.
  • Page 19 Preparing for installation | 19 Information needed Your value MAC address for management port 1 (printed on a label near port P1) DHCP-assigned IP address for management port 1, if available after power on If the network you will connect to the Note: E2700 controller includes a DHCP server, the network administrator can use the MAC...
  • Page 20 20 | Hardware Installation and Maintenance Guide for SG5600 Appliances Information needed Your value Switch port for management port 2 (P2; Active- Backup network bond mode only) MAC address for management port 1 (printed on a label near port P1) DHCP-assigned IP address for management •...
  • Page 21 Preparing for installation | 21 See “10-GbE port connections for the E5600SG controller” for more information about the Note: options for these ports. Information needed Your value Network bond mode Choose one: • Active-Backup (default) • LACP (802.3ad) VLAN tagging enabled Choose one: •...
  • Page 22 22 | Hardware Installation and Maintenance Guide for SG5600 Appliances Information needed Your value Network bond mode Choose one: • Active-Backup (default) • LACP (802.3ad) VLAN tagging enabled Choose one: • No (default) • VLAN tag Enter a value between 0 and 4095: (if VLAN tagging is enabled) DHCP-assigned IP address for the Client •...

  • Page 23: Installing The Hardware

    Sign in with your username and password. b. Select Products > My Products. c. Confirm that the new serial number is listed. d. If it is not, follow the instructions for new NetApp customers. New NetApp customer a. Click Register Now, and create an account.

  • Page 24: Installing The Appliance In A Cabinet Or Rack

    24 | Hardware Installation and Maintenance Guide for SG5600 Appliances Installing the appliance in a cabinet or rack You must install rails in your cabinet or rack and then slide the appliance onto the rails. If you have an SG5660, you must also install the drives after installing the appliance. Before you begin •...

  • Page 25: Cabling The Appliance

    Installing the hardware | 25 Task Description Install drives If you have an SG5660, install 12 drives in each of the 5 drive drawers. You must install all 60 drives to ensure correct operation. 1. Put on the ESD wristband, and remove the drives from their packaging.
  • Page 26 26 | Hardware Installation and Maintenance Guide for SG5600 Appliances • You have optical cables for connecting the four 10-GbE ports (these are not provided with the appliance). Caution: Risk of exposure to laser radiation – Do not disassemble or remove any part of an SFP transceiver.
  • Page 27 Installing the hardware | 27 Item Port Type of port Function Management port 2 on 1-Gb (RJ-45) Ethernet • Can be bonded with management the E5600SG port 1 if you want a redundant controller connection to the Admin Network. • Can be left unwired and available for temporary local access (IP 169.254.0.1).

  • Page 28: Connecting The Ac Power Cords

    28 | Hardware Installation and Maintenance Guide for SG5600 Appliances Connect this port... To this port... Port 2 on the E5600SG controller Service laptop, if not using DHCP 4. Connect the 10-GbE ports on the E5600SG controller to the appropriate network switches, using optical cables and SFP+ transceivers.

  • Page 29: Turning Power On

    Installing the hardware | 29 4. Connect the power cords to the AC power connector on each controller. Turning power on Powering on the enclosure provides power to both controllers. Steps 1. Turn on the two power supply switches at the rear of the enclosure. While the power is being applied, the LEDs on the controllers go on and off intermittently.

  • Page 30: E5600Sg Controller Seven-Segment Display Codes

    E5600SG controller seven-segment display codes on page 30 Related information NetApp Documentation: E2700 Series E5600SG controller seven-segment display codes The seven-segment display on the E5600SG controller shows status and error codes while the appliance powers up and while the hardware is initializing. You can use these codes to determine status and troubleshoot errors.
  • Page 31 Installing the hardware | 31 To diagnose other issues, you might want to look at these resources: • To see all other hardware and environmental diagnostic information, see the E-Series operating system hardware diagnostics. This includes looking for hardware issues such as power, temperature, and disk drives. The appliance relies on the E-Series operating system to monitor all platform environmental statuses.
  • Page 32 Alternate boot code. Booting OS. DDR3 training failed. No memory installed. The installation script was not found. "ManageSGA" code indicates that pregrid communication with the E2700 controller failed. Related references Troubleshooting the hardware installation on page 53 Related information NetApp Support...

  • Page 33: Configuring The Hardware

    Configuring the hardware After applying power to the appliance, you must configure SANtricity Storage Manager, which is the software you will use to monitor the hardware. You must also configure the network connections that will be used by StorageGRID. Configuring StorageGRID connections Before you can deploy a StorageGRID appliance as a Storage Node in a StorageGRID grid, you must configure the connections between the appliance and the networks you plan to use.
  • Page 34 34 | Hardware Installation and Maintenance Guide for SG5600 Appliances • Provide the MAC address for management port 1 to your network administrator, so they can look up the DHCP address for this port on the Admin Network. The MAC address is printed on a label on the E5600SG controller, next to the port.

  • Page 35: Configuring Network Links

    Configuring the hardware | 35 b. Open a web browser on the service laptop. c. Enter this URL for the StorageGRID Appliance Installer: https://169.254.0.1:8443 The StorageGRID Appliance Installer Home page appears. The information and messages shown when you first access this page depend on how your appliance is currently connected. Note: If you cannot access the Home page over a link-local connection, configure the service laptop IP address as...
  • Page 36 36 | Hardware Installation and Maintenance Guide for SG5600 Appliances Callout Which ports are bonded Ports 1 and 3 are bonded together for the Client Network, if this network is used. Ports 2 and 4 are bonded together for the Grid Network. This figure shows how the four 10-GbE ports are bonded in aggregate port bond mode.
  • Page 37 Configuring the hardware | 37 Port bond Network bond Client Network disabled Client Network enabled mode mode (default) Aggregate LACP • Ports 1-4 use a single • Ports 1-4 use a single LACP (802.3ad) only LACP bond for the bond for the Grid Network Grid Network.
  • Page 38 38 | Hardware Installation and Maintenance Guide for SG5600 Appliances 2. Enable or disable the StorageGRID networks you plan to use. The Grid Network is required. You cannot disable this network. a. If the appliance is not connected to the Admin Network, unselect the Enable network check box for the Admin Network.
  • Page 39 Configuring the hardware | 39 The Client Network settings for the 10-GbE ports are now shown. 3. Refer to the table, and configure the port bond mode and the network bond mode. The example shows: • Aggregate and LACP selected for the Grid and the Client networks. You must specify a unique VLAN tag for each network.

  • Page 40: Setting The Ip Configuration

    40 | Hardware Installation and Maintenance Guide for SG5600 Appliances You might lose your connection if you made changes to the network or link you are Note: connected through. If you are not reconnected within 1 minute, re-enter the URL for the StorageGRID Appliance Installer using one of the other IP addresses assigned to the appliance: https://E5600SG_Controller_IP:8443 Related concepts...
  • Page 41 Configuring the hardware | 41 2. Configure the Grid Network. a. If you plan to use a static IP address for the appliance on the Grid Network, select Static. b. Enter the static IPv4 address, using CIDR notation. c. Enter the gateway. If your network does not have a gateway, re-enter the same static IPv4 address.
  • Page 42 42 | Hardware Installation and Maintenance Guide for SG5600 Appliances c. Enter the gateway. If your network does not have a gateway, re-enter the same static IPv4 address. d. Click Save. If you are using the DHCP address for the Admin Network to access the StorageGRID Appliance Installer, your web browser should be automatically redirected to the new IP address.

  • Page 43: Verifying Network Connections

    Configuring the hardware | 43 Verifying network connections You should confirm you can access the StorageGRID networks you are using from the appliance. To validate routing through network gateways, you should test connectivity between the StorageGRID Appliance Installer and IP addresses on different subnets. Steps 1.

  • Page 44: Verifying Port-Level Network Connections

    44 | Hardware Installation and Maintenance Guide for SG5600 Appliances Verifying port-level network connections To ensure that access between the StorageGRID Appliance Installer and other nodes is not obstructed by firewalls, confirm that the StorageGRID Appliance Installer can connect to a specific TCP port or set of ports at the specified IP address or range of addresses.

  • Page 45: Configuring Santricity Storage Manager

    Configuring the hardware | 45 Configuring SANtricity Storage Manager You can use SANtricity Storage Manager to monitor the status of the storage disks and hardware components in your StorageGRID appliance. To access this software, you must know the IP address of management port 1 on the E2700 controller (the storage controller in the appliance).
  • Page 46 Click Save. It might take a few minutes for your changes to be applied. When you connect to SANtricity Storage Manager, you will use the new static IP address as the URL: https://E2700_Controller_IP Related information NetApp Documentation: SANtricity Storage Manager...

  • Page 47: Adding The Appliance To Santricity Storage Manager

    Configuring the hardware | 47 Adding the appliance to SANtricity Storage Manager You connect the E2700 controller in the appliance to SANtricity Storage Manager and then add the appliance as a storage array. Before you begin • You are using a supported web browser. About this task For detailed instructions, see the SANtricity Storage Manager documentation.

  • Page 48: Setting Up Santricity Storage Manager

    48 | Hardware Installation and Maintenance Guide for SG5600 Appliances Related information NetApp Documentation: SANtricity Storage Manager Setting up SANtricity Storage Manager After accessing SANtricity Storage Manager, you can use it to configure hardware settings. Typically, you configure these settings before deploying the appliance as a Storage Node in a StorageGRID grid.
  • Page 49 After technical support receives a Weekly Log from the system, the AutoSupport status changes to Steps mysupport.netapp.com 1. Go to the NetApp Support Site at , and sign in to the Active IQ portal. 2. If the AutoSupport status is OFF, and you believe that is incorrect, complete the following: a.

  • Page 50: Optional: Changing To Raid6 Mode (Sg5660 Only)

    50 | Hardware Installation and Maintenance Guide for SG5600 Appliances 5. Use SANtricity Storage Manager online help, if needed, to complete the task. Setting passwords for SANtricity Storage Manager You can set the passwords used for the appliance in SANtricity Storage Manager. Setting passwords maintains system security.

  • Page 51: Optional: Remapping Network Ports For The Appliance

    Configuring the hardware | 51 3. On the Configure RAID Mode page, select RAID6 from the Mode drop-down list. 4. Click Save. Optional: Remapping network ports for the appliance You might need to remap the internal ports on the appliance Storage Node to different external ports. For example, you might need to remap ports because of a firewall issue.

  • Page 52: Where To Go Next

    Where to go next After installing and configuring the StorageGRID appliance, you are ready to deploy the appliance as a Storage Node in a StorageGRID grid. • To deploy an appliance Storage Node in a new StorageGRID grid, see the installation instructions for your platform.

  • Page 53: Troubleshooting The Hardware Installation

    4. If this does not resolve the issue, contact technical support. Related tasks HE error: Error synchronizing with SANtricity OS Software on page 54 Related references E5600SG controller seven-segment display codes on page 30 Related information E2700 Controller-Drive Tray and Related Drive Trays Installation Guide NetApp Documentation: E2700 Series...

  • Page 54: He Error: Error Synchronizing With Santricity Os Software

    4. If you receive a response from the ping, check that port 8443 is open in the firewalls. 5. Reboot the appliance. 6. Refresh the installation web page. 7. If this does not resolve the connection issue, contact technical support from the mysupport.netapp.com NetApp Support Site at Related references E5600SG controller seven-segment display codes on page 30...

  • Page 55: Rebooting The Controller While The Storagegrid Appliance Installer Is Running

    Troubleshooting the hardware installation | 55 Rebooting the controller while the StorageGRID Appliance Installer is running You might need to reboot the compute controller while the StorageGRID Appliance Installer is running. For example, you might need to reboot the controller if the installation fails. About this task This procedure only applies when the compute controller is running the StorageGRID Appliance Installer.

  • Page 56: Maintaining The Sg5600 Appliance

    Without the guidance of technical support, your StorageGRID appliance could become inoperable. Technical support will help you consult the NetApp Interoperability Matrix Tool (IMT) to determine which versions of SANtricity are compatible with your appliance.
  • Page 57 Maintaining the SG5600 appliance | 57 c. Select the Tasks tab. d. Click Maintenance Mode. A confirmation dialog appears. e. Enter the provisioning passphrase, and click OK. A confirmation message lists the URLs you can use to access the StorageGRID Appliance Installer while the controller is in maintenance mode.
  • Page 58 The appliance reboots and rejoins the grid. This process can take up to 20 minutes. c. From the Grid Manager, monitor the status of the upgraded appliance Storage Node. Verify that the Storage Node returns to the expected status. Related information NetApp E-Series Systems Documentation Center...

  • Page 59: Replacing The E2700 Controller

    Maintaining the SG5600 appliance | 59 E2700 and E5600 SANtricity Software and Firmware Upgrade Guide Replacing the E2700 controller You might need to replace the E2700 controller if it is not functioning optimally or it has failed. Before you begin •...
  • Page 60 60 | Hardware Installation and Maintenance Guide for SG5600 Appliances Possible loss of data access – If all drives in the appliance are security enabled, Attention: the new controller will not be able to access the appliance until you unlock the secured drives using the Enterprise Management Window in SANtricity Storage Manager.
  • Page 61 Maintaining the SG5600 appliance | 61 e. Enter the provisioning passphrase, and click OK. A confirmation message lists the URLs you can use to access the StorageGRID Appliance Installer while the controller is in maintenance mode. f. Wait a few minutes for the controller to reboot into maintenance mode. Then, browse to any of the URLs displayed.

  • Page 62: Replacing The E5600Sg Controller

    Before you begin You must have access to the following resources: mysupport.netapp.com • E-Series hardware replacement information on the NetApp Support Site at • E5600 documentation on the Support Site About this task If both controllers are functioning sufficiently to allow for a controlled shutdown, you can shut down the E5600SG controller first to interrupt the connectivity to the E2700 controller.
  • Page 63 The final LED state is 11. Monitor the status of the appliance Storage Node in the Grid Manager. Verify that the appliance Storage Nodes returns to the expected status. Related information NetApp E-Series and EF-Series Hardware Replacement Procedures NetApp Documentation: E5600 Series...

  • Page 64: Replacing Other Hardware Components

    59, but install the new removing the controller) battery in the existing controller. Related information NetApp E-Series and EF-Series Hardware Replacement Procedures NetApp Documentation: E2700 Series NetApp Documentation: E5600 Series Changing the link configuration of the E5600SG controller You can change the Ethernet link configuration of the E5600SG controller.
  • Page 65 Maintaining the SG5600 appliance | 65 • You must be signed in to the Grid Manager using a supported browser. About this task Options for changing the Ethernet link configuration of the E5600SG controller include: • Changing Port bond mode from Fixed to Aggregate, or from Aggregate to Fixed •...
  • Page 66 66 | Hardware Installation and Maintenance Guide for SG5600 Appliances e. Enter the provisioning passphrase, and click OK. A confirmation message lists the URLs you can use to access the StorageGRID Appliance Installer while the controller is in maintenance mode. f.
  • Page 67 Maintaining the SG5600 appliance | 67 3. Make the desired changes to the link configuration. For more information on the options, see “Configuring network links.” 4. When you are satisfied with your selections, click Save. You might lose your connection if you made changes to the network or link you are Note: connected through.

  • Page 68: Copyright

    NetApp assumes no responsibility or liability arising from the use of products described herein, except as expressly agreed to in writing by NetApp. The use or purchase of this product does not convey a license under any patent rights, trademark rights, or any other intellectual property rights of NetApp.

  • Page 69: Trademark

    Trademark NETAPP, the NETAPP logo, and the marks listed on the NetApp Trademarks page are trademarks of NetApp, Inc. Other company and product names may be trademarks of their respective owners. http://www.netapp.com/us/legal/netapptmlist.aspx...

  • Page 70: How To Send Comments About Documentation And Receive Update Notifications

    Twitter account @NetAppDoc. You can also contact us in the following ways: • NetApp, Inc., 1395 Crossman Ave., Sunnyvale, CA 94089 U.S. • Telephone: +1 (408) 822-6000 • Fax: +1 (408) 822-4501 •...

  • Page 71: Index

    Index | 71 Index replacing E5600SG 10-GbE ports SG5600 appliance bond modes verifying connectivity Active IQ portal AutoSupport status setting for volume configuration active-backup bond mode documentation described how to receive automatic notification of changes to setting Admin Network how to send feedback about configuring IP address for appliance Drive Security described...
  • Page 72 72 | Hardware Installation and Maintenance Guide for SG5600 Appliances configuring IP address for appliance described port bond mode changing power connecting AC power cords hardware turning on controller diagrams power canister installing replacing preparing the site power-fan canister verifying connectivity replacing hardware configuration overview...
  • Page 73 Index | 73 accessing suggestions upgrading how to send feedback about documentation SANtricity OS Software on E2700 controller tools for installation VLAN modifications troubleshooting VLAN tags connection issues aggregate port bond mode hardware setup hangs using installation seven-segment display unable to connect to appliance over network unable to synchronize with SANtricity OS Software web browsers supported...

This manual is also suitable for:

Storagegrid sg5612Storagegrid sg5660

Table of Contents