Page 1 StorageGRID Appliance Documentation StorageGRID Appliances NetApp March 14, 2024 This PDF was generated from https://docs.netapp.com/us-en/storagegrid-appliances/index.html on March 14, 2024. Always check docs.netapp.com for the latest.
Page 2: Table Of Contents
Table of Contents StorageGRID Appliance Documentation ............ ...
Page 3: Storagegrid Appliance Documentation
StorageGRID Appliance Documentation...
Page 4: Storagegrid Software Documentation
• Instructions for maintaining a StorageGRID system, which includes adding new StorageGRID volumes, nodes, or site; recovering failed nodes and volumes; decommissioning nodes or sites; and performing other maintenance on your grid. Other versions You can find documentation for other versions of NetApp StorageGRID software here: • StorageGRID 11.7 documentation •...
Page 5: Get Started With Storagegrid Appliances
Learn about StorageGRID appliances SG100 and SG1000 appliances: Overview The StorageGRID SG100 services appliance and the SG1000 services appliance can operate as a Gateway Node and as an Admin Node to provide high availability load balancing services in a StorageGRID system. Both appliances can operate as Gateway Nodes and Admin Nodes (primary or non-primary) at the same time.
Page 6 The two solid-state drives (SSDs), indicated by the orange outline, might be used for storing the StorageGRID operating system and are mirrored using RAID 1 for redundancy. When the SG100 or SG1000 services appliance is configured as an Admin Node, these drives are used to store audit logs, metrics, and database tables.
Page 7 Callout Port Type Admin Network port 2 1-GbE (RJ-45) Options: • Bond with management port 1 for a redundant connection to the Admin Network for StorageGRID. • Leave disconnected and available for temporary local access (IP 169.254.0.1). • During installation, use port 2 for IP configuration if DHCP-assigned IP addresses aren’t...
Page 8 Callout Port Type Diagnostic and support ports • VGA Reserved for technical support use. • Serial, 115200 8-N-1 • USB Admin Network port 1 1-GbE (RJ-45) Connect the appliance to the Admin Network for StorageGRID. Admin Network port 2 1-GbE (RJ-45) Options: •...
Page 9 • Use two SG100 or two SG1000 appliances to provide redundancy of some grid administration services. Do this by configuring each appliance as Admin Nodes. • Use two SG100 or two SG1000 appliances to provide highly available load balancing and traffic shaping services accessed through one or more virtual IP addresses.
Page 10 SG5712 Compute controller E5700SG controller Storage controller E2800A controller Chassis E-Series DE212C enclosure, a two rack-unit (2U) enclosure Drives 12 NL-SAS drives (3.5-inch) Redundant power supplies and fans Two power-fan canisters SG5712X Compute controller E5700SG controller Storage controller E2800B controller Chassis E-Series DE212C enclosure, a two rack-unit (2U) enclosure Drives...
Page 11 Compute controller E5700SG controller Storage controller E2800B controller Chassis E-Series DE460C enclosure, a four rack-unit (4U) enclosure Drives 60 NL-SAS drives (3.5-inch) Redundant power supplies and fans Two power canisters and two fan canisters The maximum raw storage available in the StorageGRID appliance is fixed, based on the number of drives in each enclosure.
Page 12 Callout Description E2800A controller (storage controller) E5700SG controller (compute controller) Power-fan canisters SG5712X front and rear views The figures show the front and back of the SG5712X, a 2U enclosure that holds 12 drives. SG5712X components The SG5712X includes two controllers and two power-fan canisters.
Page 13 Callout Description E2800B controller (storage controller) E5700SG controller (compute controller) Power-fan canisters SG5760 front and rear views The figures show the front and back of the SG5760 model, a 4U enclosure that holds 60 drives in 5 drive drawers.
Page 14 SG5760 components The SG5760 includes two controllers, two fan canisters, and two power canisters. Callout Description E2800A controller (storage controller) E5700SG controller (compute controller) Fan canister (1 of 2) Power canister (1 of 2) SG5760X front and rear views The figures show the front and back of the SG5760X model, a 4U enclosure that holds 60 drives in 5 drive drawers.
Page 15 Callout Description Fan canister (1 of 2) Power canister (1 of 2) SG5700 controllers Both the 12-drive SG5712 and SG5712X and the 60-drive SG5760 and SG5760X models of the StorageGRID appliance include an E5700SG compute controller and an E-Series E2800 storage controller. •...
Page 16 Callout Port Type Diagnostic and support ports • RJ-45 serial port Reserved for technical support. • Micro USB serial port • USB port Drive expansion ports 12Gb/s SAS Not used. StorageGRID appliances don’t support expansion drive shelves. Network ports 1-4 10-GbE or 25-GbE, based on Connect to the Grid Network SFP transceiver type, switch...
Page 17 • Connects to the E5700SG controller and operates as the target. E2800A connectors E2800B connectors Callout Port Type Interconnect ports 1 and 2 16Gb/s FC optical SFP Connect the E2800 controller to the E5700SG controller.
Page 18 12Gb/s SAS Not used. Related information NetApp E-Series Systems Documentation Site SG6060 and SG6060X appliances: Overview The StorageGRID SG6060 and SG6060X appliances each include a compute controller and a storage controller shelf that contains two storage controllers and 60 drives.
Page 19 the storage controller. SG6060 and SG6060X components The SG6060 and SG6060X appliances include the following components: Compute controller The SG6000-CN controller is a one-rack unit (1U) server that includes: • 40 cores (80 threads) • 192 GB RAM • Up to 4 × 25 Gbps aggregate Ethernet bandwidth •...
Page 20 Callout Description SG6000-CN compute controller with front bezel E2860 controller shelf with front bezel (optional expansion shelf appears identical) SG6000-CN compute controller with front bezel removed E2860 controller shelf with front bezel removed (optional expansion shelf appears identical)
Page 21 SG6060 rear view This figure shows the back of the SG6060, including the compute and storage controllers, fans, and power supplies. Callout Description Power supply (1 of 2) for SG6000-CN compute controller Connectors for SG6000-CN compute controller Fan (1 of 2) for E2860 controller shelf E-Series E2800A storage controller (1 of 2) and connectors Power supply (1 of 2) for E2860 controller shelf SG6060X rear view...
Page 22 Callout Description Power supply (1 of 2) for SG6000-CN compute controller Connectors for SG6000-CN compute controller Fan (1 of 2) for E2860 controller shelf E-Series E2800B storage controller (1 of 2) and connectors Power supply (1 of 2) for E2860 controller shelf Expansion shelf This figure shows the back of the optional expansion shelf for the SG6060 and SG6060X, including the input/output modules (IOMs), fans, and power supplies.
Page 23 Callout Description Fan (1 of 2) for expansion shelf IOM (1 of 2) for expansion shelf Power supply (1 of 2) for expansion shelf SG6000 controllers Each model of the StorageGRID SG6000 appliance includes an SG6000-CN compute controller in a 1U enclosure and duplex E-Series storage controllers in a 2U or 4U enclosure, depending on the model.
Page 24 Callout Port Type Interconnect ports 1-4 16-Gb/s Fibre Channel Connect the SG6000-CN controller to (FC), with integrated the E2800 controllers (two connections optics to each E2800). Network ports 1-4 10-GbE or 25-GbE, based Connect to the Grid Network and the on cable or SFP Client Network for StorageGRID.
Page 25 Callout Port Type Interconnect ports 1 and 2 16-Gb/s FC optical SFP Connect each of the EF570 controllers to the SG6000-CN controller. There are four connections to the SG6000-CN controller (two from each EF570). Diagnostic and support • RJ-45 serial port Reserved for technical support use.
Page 26 Appliance Controller Controller HIC SG6060X Two E2800B storage controllers Four-port HIC The E2800A and the E2800B storage controllers are identical in specifications and function except for the location of the interconnect ports. Don’t use an E2800A and an E2800B in the same appliance. E2800A connectors Callout Port...
Page 27 Callout Port Type Management ports 1 and 1-Gb (RJ-45) Ethernet • Port 1 Options: ◦ Connect to a management network to enable direct TCP/IP access to SANtricity System Manager ◦ Leave unwired to save a switch port and IP address. Access SANtricity System Manager using the Grid Manager or Storage Grid Appliance Installer...
Page 28 Callout Port Type Interconnect ports 1 and 2 16-Gb/s FC optical SFP Connect each of the E2800B controllers to the SG6000-CN controller. There are four connections to the SG6000-CN controller (two from each E2800B). Management ports 1 and 1-Gb (RJ-45) Ethernet •...
Page 29 Callout Port Type Drive expansion ports 1-4 12Gb/s SAS Connect each port to the storage controllers or additional expansion shelf (if any). SG6100 appliances: Overview The StorageGRID SGF6112 appliance operates as a Storage Node in a StorageGRID system. The appliance can be used in a hybrid grid environment that combines appliance Storage Nodes and virtual (software-based) Storage Nodes.
Page 30 Compute and storage platform A one-rack unit (1U) server that includes: • Two 2.1/2.6 GHz 165 W processors providing 48 cores • 256 GB RAM • 2 × 1/10 GBase-T ports • 4 × 10/25 GbE Ethernet ports • 1 × 256 GB Internal Boot drive (includes StorageGRID software) •...
Page 31 Callout Port Type Diagnostic and support ports • VGA Reserved for technical support use. • USB • Micro-USB console port • Micro-SD slot module Admin Network port 1 1/10-GbE (RJ-45) Connect the appliance to the Admin Network for StorageGRID. Admin Network port 2 1/10-GbE (RJ-45) Options: •...
Page 32: Install Storagegrid Appliance Hardware
View status indicators and codes Set up hardware If you are configuring and deploying more than one appliance, use the NetApp ConfigBuilder tool to automate the following configuration and deployment steps. For guidance, contact your NetApp Professional Services consultant. See Automate appliance installation and configuration.
Page 33: Prepare For Storagegrid Installation
1. Confirm that the site meets the requirements for temperature, humidity, altitude range, airflow, heat dissipation, wiring, power, and grounding. See the NetApp Hardware Universe for more information. 2. Confirm that your location provides the correct voltage of AC power:...
Page 34 SG100 and SG1000 Height Width Depth Maximum weight 1.70 in. 17.32 in. 32.0 in. 39 lb. (4.32 cm) (44.0 cm) (81.3 cm) (17.7 kg) SG5700 Appliance model Height Width Depth Maximum weight SG5712 3.41 in. 17.6 in. 21.1 in. 63.9 lb (12 drives) (8.68 cm) (44.7 cm)
Page 35 Before committing to the installation, verify that the 0.5m optic cables shipped with an SG6000 appliance, or cables that you supply, are long enough for the planned layout. 5. Install any required network switches. See the NetApp Interoperability Matrix Tool for compatibility information.
Page 36 SG100 and SG1000 • Hardware SG100 or SG1000 Rail kit with instructions • Power cords Your cabinet might have special power cords that you use instead of the power cords that ship with the appliance. Two power cords for your country SG5700 •...
Page 37 Rail kit with instructions SG5760: Sixty drives SG5760: Handles SG5760: Back brackets and cage nuts for square-hole rack installation • Cables and connectors Your cabinet might have special power cords that you use instead of the power cords that ship with the appliance. Two power cords for your country Optical cables and SFP transceivers ◦...
Page 38 ◦ Eight SFP+ transceivers, compatible with both the four 16Gb/s FC interconnect ports and the four 10-GbE network ports SG6000 • SG6060 hardware SG6000-CN controller E2860 controller shelf with no drives installed Two front bezels Two rail kits with instructions 60 drives (2 SSD and 58 NL-SAS) Four handles...
Page 39 Back brackets and cage nuts for square-hole rack installation • SG6060 expansion shelf Expansion shelf with no drives installed Front bezel 60 NL-SAS drives One rail kit with instructions Four handles...
Page 40 Back brackets and cage nuts for square-hole rack installation • SGF6024 hardware SG6000-CN controller EF570 flash array with 24 solid state (flash) drives installed Two front bezels Two rail kits with instructions Shelf endcaps • Cables and connectors...
Page 41 Your cabinet might have special power cords that you use instead of the power cords that ship with the appliance. Four power cords for your country Optical cables and SFP transceivers ◦ Four optical cables for the FC interconnect ports ◦...
Page 42 Obtain additional equipment and tools Before installing a StorageGRID appliance, confirm you have all of the additional equipment and tools that you need. All appliances You need the following equipment to install and configure all appliances. Screwdrivers • Phillips No. 2 screwdriver •...
Page 43 SG100 and SG1000 You need the following additional equipment to install and configure the SG100 and SG1000 hardware. Optical cables and transceivers • Cables, 1 to 4 of either: ◦ TwinAx/Copper ◦ Fibre/Optical • Transceivers/adapters, 1 to 4 of each, based on link speed (mixed speeds aren’t supported): ◦...
Page 44 • SG6000 • SG6100 Alternatively, you can work with your NetApp Professional Services consultant to use the NetApp ConfigBuilder tool to streamline and automate the configuration steps. See Automate appliance installation and configuration. When you deploy a StorageGRID appliance as a node in a StorageGRID system, you can connect it to the following networks: •...
Page 45 applications, including S3 and Swift. The Client Network provides client protocol access to the grid, so the Grid Network can be isolated and secured. You can configure the Client Network so that the appliance can be accessed over this network using only the ports you choose to open. The Client Network is optional. •...
Page 46 SG1000 RJ-45 ports: Information needed Your value Admin Network enabled Choose one: • No • Yes (default) Network bond mode Choose one: • Independent (default) • Active-Backup Switch port for the left port circled in the diagram (default active port for Independent network bond mode) Switch port for the right port circled in the diagram (Active-Backup network bond mode only)
Page 47 Networking ports The four networking ports on the appliance connect to the StorageGRID Grid Network and the optional Client Network. Information needed Your value Link speed For the SG100, choose one of the following: • Auto (default) • 10 GbE •...
Page 48 Information needed Your value Network bond mode Choose one: • Active-Backup (default) • LACP (802.3ad) VLAN tagging enabled Choose one: • No (default) • Yes VLAN tag(if VLAN tagging is enabled) Enter a value between 0 and 4095: DHCP-assigned IP address for the Grid Network, if available after power •...
Page 49 Information needed Your value VLAN tagging enabled Choose one: • No (default) • Yes VLAN tag (If VLAN tagging is enabled) Enter a value between 0 and 4095: DHCP-assigned IP address for the Client Network, if available after • IPv4 address (CIDR): power on •...
Page 50 Information needed Your value DHCP-assigned IP address for the BMC management network, if • IPv4 address (CIDR): available after power on • Gateway: Static IP address you plan to use for the BMC management port • IPv4 address (CIDR): • Gateway: Port bond modes When configuring network links for the SG100 and SG1000 appliances, you can use port bonding for the ports that connect to the Grid Network and optional Client Network, and the 1-GbE management ports that connect...
Page 51 When using Fixed port bond mode, the ports can be bonded using active-backup mode or Link Aggregation Control Protocol mode (LACP 802.3ad). • In active-backup mode (default), only one port is active at a time. If the active port fails, its backup port automatically provides a failover connection.
Page 52 participating in the LACP bond, the switches must support multi-chassis link aggregation groups (MLAG), or equivalent. • You understand how to configure the switches to use VLAN, LACP, and MLAG, or equivalent. If you don’t want to use all four ports, you can use one, two, or three ports. Using more than one port maximizes the chance that some network connectivity will remain available if one of the ports fails.
Page 53 If you need to make a temporary local connection to the services appliance when the 1-GbE management ports are configured for Active-Backup mode, remove the cables from both management ports, plug your temporary cable into the management port on the right, and access the appliance using IP address 169.254.0.1.
Page 54 Information needed Your value Static IP address you plan to use for the appliance on the management For IPv4: network • IPv4 address: • Subnet mask: • Gateway: For IPv6: • IPv6 address: • Routable IP address: • E2800 controller router IP address: Information needed to connect E5700SG controller to Admin Network The Admin Network for StorageGRID is an optional network, used for system administration and maintenance.
Page 55 Information needed Your value Static IP address you plan to use for the appliance Storage Node on the • IPv4 address (CIDR): Admin Network • Gateway: Note: If your network does not have a gateway, specify the same static IPv4 address for the gateway. Admin Network subnets (CIDR) Information needed to connect and configure 10/25-GbE ports on E5700SG controller The four 10/25-GbE ports on the E5700SG controller connect to the StorageGRID Grid Network and Client...
Page 56 Information needed Your value Network bond mode Choose one: • Active-Backup (default) • LACP (802.3ad) VLAN tagging enabled Choose one: • No (default) • Yes VLAN tag(if VLAN tagging is enabled) Enter a value between 0 and 4095: DHCP-assigned IP address for the Grid Network, if available after power •...
Page 57 Information needed Your value Network bond mode Choose one: • Active-Backup (default) • LACP (802.3ad) VLAN tagging enabled Choose one: • No (default) • Yes VLAN tag Enter a value between 0 and 4095: (if VLAN tagging is enabled) DHCP-assigned IP address for the Client Network, if available after •...
Page 58 Callout Which ports are bonded Ports 1 and 3 are bonded together for the Client Network, if this network is used. Ports 2 and 4 are bonded together for the Grid Network. When using Fixed port bond mode, you can use one of two network bond modes: Active-Backup or Link Aggregation Control Protocol (LACP).
Page 59 If you don’t want to use all four 10/25-GbE ports, you can use one, two, or three ports. Using more than one port maximizes the chance that some network connectivity will remain available if one of the 10/25-GbE ports fails. If you choose to use fewer than four ports, be aware that one or more alarms will be raised in the Grid Manager after StorageGRID is installed, indicating that cables are unplugged.
Page 60 located in each appliance as follows: • SG6060 and SG6060X: Controller A is on the top, and controller B is on the bottom. • SGF6024: Controller A is on the left, and controller B is on the right. Information needed Your value for controller Your value for controller Ethernet switch port you will connect to management...
Page 61 Information needed to connect SG6000-CN controller to Admin Network The Admin Network for StorageGRID is an optional network, used for system administration and maintenance. The appliance connects to the Admin Network using the following 1-GbE management ports on the SG6000- CN controller.
Page 62 Information needed Your value Admin Network subnets (CIDR) Information needed to connect and configure 10/25-GbE ports on SG6000-CN controller The four 10/25-GbE ports on the SG6000-CN controller connect to the StorageGRID Grid Network and the optional Client Network. Information needed Your value Link speed Choose one:...
Page 63 Information needed Your value VLAN tag(if VLAN tagging is enabled) Enter a value between 0 and 4095: DHCP-assigned IP address for the Grid Network, if available after power • IPv4 address (CIDR): • Gateway: Static IP address you plan to use for the appliance Storage Node on the •...
Page 64 Information needed Your value Static IP address you plan to use for the appliance Storage Node on the • IPv4 address (CIDR): Client Network • Gateway: Note: If the Client Network is enabled, the default route on the controller will use the gateway specified here. Information needed to connect SG6000-CN controller to BMC management network You can access the BMC interface on the SG6000-CN controller using the following 1-GbE management port.
Page 65 Fixed port bond mode Fixed mode is the default configuration for the 10/25-GbE networking ports. Callout Which ports are bonded Ports 1 and 3 are bonded together for the Client Network, if this network is used. Ports 2 and 4 are bonded together for the Grid Network. When using Fixed port bond mode, the ports can be bonded using active-backup mode or Link Aggregation Control Protocol mode (LACP 802.3ad).
Page 66 Callout Which ports are bonded All connected ports are grouped in a single LACP bond, allowing all ports to be used for Grid Network and Client Network traffic. If you plan to use aggregate port bond mode: • You must use LACP network bond mode. •...
Page 67 Callout Network bond mode Both management ports are bonded into one logical management port connected to the Admin Network. The port on the left is connected to the Admin Network. The port on the right is available for temporary local connections (IP address 169.254.0.1). Related information •...
Page 68 Information needed Your value Admin Network enabled Choose one: • No • Yes (default) Network bond mode Choose one: • Independent (default) • Active-Backup Switch port for the left port circled in the diagram (default active port for Independent network bond mode) Switch port for the right port circled in the diagram (Active-Backup network bond mode only) DHCP-assigned IP address for the Admin Network port, if available after...
Page 69 Information needed Your value Port bond mode Choose one: • Fixed (default) • Aggregate Switch port for port 1 (Client Network for Fixed mode) Switch port for port 2 (Grid Network for Fixed mode) Switch port for port 3 (Client Network for Fixed mode) Switch port for port 4 (Grid Network for Fixed mode) Grid Network ports The Grid Network for StorageGRID is a required network, used for all internal StorageGRID traffic.
Page 70 Information needed Your value Maximum transmission unit (MTU) setting (optional). You can use the default value of 1500, or set the MTU to a value suitable for jumbo frames, such as 9000. Client Network ports The Client Network for StorageGRID is an optional network, typically used to provide client protocol access to the grid.
Page 71 You can enable or disable remote IPMI access for all appliances containing a BMC. The remote IPMI interface allows low-level hardware access to your StorageGRID appliances by anyone with a BMC account and password. If you do not need remote IPMI access to the BMC, disable this option using one of the following methods: In Grid Manager, go to CONFIGURATION >...
Page 72 Callout Which ports are bonded Ports 1 and 3 are bonded together for the Client Network, if this network is used. Ports 2 and 4 are bonded together for the Grid Network. When using Fixed port bond mode, the ports can be bonded using active-backup mode or Link Aggregation Control Protocol mode (LACP 802.3ad).
Page 73: Automate Appliance Installation And Configuration
If you don’t want to use all four ports, you can use one, two, or three ports. Using more than one port maximizes the chance that some network connectivity will remain available if one of the ports fails. If you choose to use fewer than four network ports, be aware that a Services appliance link down alert might be triggered in the Grid Manager after the appliance node is installed, indicating that a cable is unplugged.
Page 74 ◦ Link speed Automation options To automate appliance installation and configuration, use one or more of the following options: • Generate a JSON file that contains configuration details. Work with your NetApp Professional Services consultant to use the NetApp ConfigBuilder tool to complete these steps: 1.
Page 75 • You have generated the JSON file with the guidance of your NetApp Professional Services consultant. • Your appliance contains the latest firmware compatible with StorageGRID 11.5 or higher. • You are connected to the StorageGRID Appliance Installer on the appliance you are configuring using a supported web browser.
Page 76 • You have generated the JSON file with the guidance of your NetApp Professional Services consultant. • Your appliance contains the latest firmware compatible with StorageGRID 11.5 or higher. • You have configured the IP address of the Admin Network for the appliance.
Page 77 ▪ Must be a valid hostname containing at least 1 and no more than 32 characters. ▪ Can use letters, numbers, and hyphens. ▪ Can’t start or end with a hyphen. ▪ Can’t contain only numbers. 3. To apply the configuration from the JSON file to the appliance, enter the following, where SGA-INSTALL- is the Admin Network IP address for the appliance, json-file-name...
Page 78 Down Link Settings Port bond mode: FIXED Link speed: 10GBE Grid Network: ENABLED Bonding mode: active-backup VLAN: novlan MAC Addresses: 00:a0:98:59:8e:8a 00:a0:98:59:8e:82 Admin Network: ENABLED Bonding mode: no-bond ...
Page 79: Automate Storagegrid Configuration
############################################################## ##### If you are satisfied with this configuration, ##### ##### execute the script with the "install" sub-command. ##### ############################################################## 5. If you need to change any of the values in the current configuration, use the subcommand to configure update them. For example, if you want to change the IP address that the appliance uses for connection to the primary Admin Node to 172.16.2.99, enter the following: configure-sga.py configure --admin-ip 172.16.2.99 SGA-INSTALL-IP If you want to back up the appliance configuration to a JSON file, use the advanced and...
Page 80 About this task You can use the Python script and the configure-storagegrid.py configure-storagegrid.json configuration file to automate the configuration of your StorageGRID system. You can also configure the system using the Grid Manager or the Installation API. Steps 1. Log in to the Linux machine you are using to run the Python script. 2.
Page 81: Overview Of Installation Rest Apis
Overview of installation REST APIs StorageGRID provides two REST APIs for performing installation tasks: the StorageGRID Installation API and the StorageGRID Appliance Installer API. Both APIs use the Swagger open source API platform to provide the API documentation. Swagger allows both developers and non-developers to interact with the API in a user interface that illustrates how the API responds to parameters and options.
Page 82: Install Appliance Hardware
Follow these steps… Existing NetApp customer a. Sign in with your username and password. b. Select Products > My Products. c. Confirm that the new serial number is listed. d. If it is not, follow the instructions for new NetApp customers.
Page 83 If you are a… Follow these steps… New NetApp customer a. Click Register Now, and create an account. b. Select Products > Register Products. c. Enter the product serial number and requested details. After your registration is approved, you can download any required software.
Page 84 4. Slide the appliance into the cabinet or rack. When you can’t move the appliance any further, pull the blue latches on both sides of the chassis to slide the appliance all the way in. Don’t attach the front bezel until after you power on the appliance. Install into cabinet or rack (SG5700) You install a set of rails in your cabinet or rack and then slide the appliance onto the rails.
Page 85 Install hardware from the bottom of the rack or cabinet or rack up to prevent the equipment from tipping over. Steps 1. Follow the instructions for the rail kit to install the rails. 2. Place the back of the appliance (the end with the connectors) on the rails. 3.
Page 86 a. Put on the ESD wristband, and remove the drives from their packaging. b. Release the levers on the top drive drawer, and slide the drawer out using the levers. c. Raise the drive handle to vertical, and align the buttons on the drive with the notches on the drawer. d.
Page 87 the same procedure applies. Before you begin • You have reviewed the Safety Notices document included in the box, and understand the precautions for moving and installing hardware. • You have the instructions packaged with the rail kit. Each 60-drive shelf weighs approximately 132 lb (60 kg) without drives installed. Four people or a mechanized lift are required to safely move the shelf.
Page 88 4. Place the back of the shelf (the end with the connectors) on the rails. 5. Supporting the shelf from the bottom, slide it into the cabinet. If you are using the handles, use the thumb latches to detach one handle at a time as you slide the shelf in. To remove the handles, pull back on the release latch, push down, then pull away from the shelf.
Page 89 8. Repeat these steps for any expansion shelves. Install drives (SG6060) After installing the 60-drive shelf into a cabinet or rack, install all 60 drives into the shelf. The shipment for the E2860 controller shelf includes two SSD drives, which you should install in the top drawer of the controller shelf.
Page 90 8. Install 10 HDD drives into the top drawer. 9. Slide the drawer back in by pushing on the center and closing both levers gently. Stop pushing the drawer if you feel binding. Use the release levers at the front of the drawer to slide the drawer back out.
Page 91 1. Carefully follow the instructions for the rail kit to install the rails in your cabinet or rack. For square hole cabinets, first install the provided cage nuts to secure the front and rear of the shelf with screws. 2. Remove the outer packing box for the appliance. Then, fold down the flaps on the inner box. 3.
Page 92 Install SG6000-CN controller (SG6060 and SG6024) You install a set of rails for the SG6000-CN controller in your cabinet or rack, and then slide the controller onto the rails. Before you begin • You have reviewed the Safety Notices document included in the box, and understand the precautions for moving and installing hardware.
Page 93 3. Insert the SG6000-CN controller into the rails. 4. Slide the controller into the cabinet or rack. When you can’t move the controller any further, pull the blue latches on both sides of the chassis to slide the controller all the way in.
Page 94 Don’t attach the front bezel until after you power on the controller. 5. Tighten the captive screws on the controller front panel to secure the controller in the rack. Install into cabinet or rack (SGF6112) You install a set of rails for the appliance in your cabinet or rack, and then slide the appliance onto the rails.
Page 95 3. Insert the appliance into the rails. 4. Slide the appliance into the cabinet or rack. When you can’t move the appliance any further, pull the blue latches on both sides of the chassis to slide the appliance all the way in.
Page 96 5. Tighten the captive screws on the appliance front panel to secure the appliance in the rack. Don’t attach the front bezel until after you power on the appliance. Cable appliance Connect the network ports on the appliance or controller to the Grid Network and optional Client Network for StorageGRID.
Page 97 SG100 and SG1000 You must connect the management port on the appliance to the service laptop and connect the network ports on the appliance to the Grid Network and optional Client Network for StorageGRID. Before you begin • You have an RJ-45 Ethernet cable for connecting the management port. •...
Page 98 Callout Port Type of port Four network ports on • For the SG100: Connect to the Grid Network and the the appliance 10/25-GbE Client Network for StorageGRID. See Port bond modes (Port bond modes • For the SG1000: (SG100 and SG1000).
Page 99 SG100 link speed (GbE) Required equipment QSFP+ transceiver QFSP28 transceiver ◦ On models that support Autonegotiate as a port speed option, if Fixed port bonding mode is selected you can run the ports dedicated to the StorageGRID Grid network at a different speed than the ports dedicated to the Client network.
Page 100 ◦ One to four SFP28 transceivers, if you plan to use 25-GbE link speed. ◦ Ethernet cables for connecting the management ports. Risk of exposure to laser radiation — Don’t disassemble or remove any part of an SFP transceiver. You might be exposed to laser radiation. About this task The figures show the two controllers in the SG5760 and SG5760X, with the E2800 series storage controller on the top and the E5700SG controller on the bottom.
Page 101 Callout Port Type of port Management port 1 on the 1-GbE (RJ-45) Connects to the network E2800 series controller where you access SANtricity System Manager. You can use the Admin Network for StorageGRID or an independent management network. Management port 2 on the 1-GbE (RJ-45) Reserved for technical E2800 series controller...
Page 102 Connect this port… To this port… Interconnect port 1 on the E2800 controller Interconnect port 1 on the E5700SG controller Interconnect port 2 on the E2800 controller Interconnect port 2 on the E5700SG controller 2. If you plan to use SANtricity System Manager, connect management port 1 (P1) on the E2800 controller (the RJ-45 port on the left) to the management network for SANtricity System Manager, using an Ethernet cable.
Page 103 You connect the storage controllers to the SG6000-CN controller, connect the management ports on all three controllers, and connect the network ports on the SG6000-CN controller to the Grid Network and optional Client Network for StorageGRID. Before you begin • You have the four optical cables provided with the appliance for connecting the two storage controllers to the SG6000-CN controller.
Page 104 The following figure shows the three controllers in the SGF6024 appliance, with the SG6000-CN compute controller on the top and the two EF570 storage controllers side by side below the compute controller. SGF6024 connections: Callout Port Type of port BMC management port 1-GbE (RJ-45) Connects to the network where you on the SG6000-CN...
Page 105 Callout Port Type of port FC connection ports: 16-Gb/s FC optical Connect each storage controller to the SFP+ SG6000-CN controller. • 4 on the SG6000-CN controller • 2 on each storage controller Four network ports on 10/25-GbE Connect to the Grid Network and the the SG6000-CN Client Network for StorageGRID.
Page 106 Install SFP+ transceivers if you plan to use 10-GbE link speeds. Install SFP28 transceivers if you plan to use 25-GbE link speeds. ◦ On models that support Autonegotiate as a port speed option, if Fixed port bonding mode is selected you can run the ports dedicated to the StorageGRID Grid network at a different speed than the ports dedicated to the Client network.
Page 107 About this task The following figures show the ports on the back of the SGF6112. Callout Port Type of port BMC management port 1-GbE (RJ-45) Connects to the network where you on the appliance access the BMC interface. Four 10/25-GbE network Connect to the Grid Network and the ports on the appliance Client Network for StorageGRID.
Page 108 SGF6112 link speed (GbE) Required equipment SFP+ transceiver SFP28 transceiver ◦ On models that support Autonegotiate as a port speed option, if Fixed port bonding mode is selected you can run the ports dedicated to the StorageGRID Grid network at a different speed than the ports dedicated to the Client network.
Page 109 SG100 and SG1000 Steps 1. Connect a power cord to each of the two power supply units in the appliance. 2. Connect these two power cords to two different power distribution units (PDUs) in the cabinet or rack. 3. If the power button on the front of the appliance is not currently illuminated blue, press the button to turn on power to the appliance.
Page 110 7. Connect the two power cords in each storage shelf (including the optional expansion shelves) to two different PDUs in the cabinet or rack. 8. If the power button on the front of the SG6000-CN controller is not currently illuminated blue, press the button to turn on power to the controller.
Page 111 SG100 and SG1000 The appliance includes indicators that help you determine the status of the appliance controller and the two SSDs: • Appliance indicators and buttons • General boot-up codes • SSD indicators Use this information to help troubleshoot SG100 and SG1000 hardware installation.
Page 112 1. The baseboard management controller (BMC) logs codes for the boot-up sequence, including any errors that occur. 2. The power button lights up. 3. If any errors occur during boot-up, the alarm LED lights up. To view the boot-up and error codes, access the BMC interface.
Page 113 Controller Reference E2800 controller E5700 and E2800 System Monitoring Guide Note: The codes listed for the E-Series E5700 controller don’t apply to the E5700SG controller in the appliance. E5700SG controller “Status indicators on the E5700SG controller” Steps 1. During boot-up, monitor progress by viewing the codes shown on the seven-segment displays. ◦...
Page 114 Controller Seven-segment display E5700SG controller Shows HO, followed by a repeating sequence of two numbers. HO -- IP address for Admin Network -- IP address for Grid Network HO In the sequence, the first set of numbers is the DHCP-assigned IP address for the controller’s management port 1.
Page 115 Callout Display Description Attention LED Amber: The controller is faulty and requires operator attention, or the installation script was not found. Off: The controller is operating normally. Seven-segment display Shows a diagnostic code Seven-segment display sequences enable you to understand errors and the operational state of the appliance.
Page 116 Code Indicates The master boot script has started. The system is checking to see if the FPGA needs to be updated. The system is checking to see if the 10/25-GbE controller firmware needs to be updated. The system is rebooting after applying firmware updates. The hardware subsystem firmware update checks have been completed.
Page 117 The installation script was not found. Installation or communication with the E2800 controller has failed. Related information • NetApp Support • E5700 and E2800 System Monitoring Guide SG6000 The SG6000 appliance controllers include indicators that help you determine the status of the appliance controller: •...
Page 118 Callout Display Description Power button • Blue: The controller is powered on. • Off: The controller is powered off. Reset button No indicator Use this button to perform a hard reset of the controller. Identify button • Blinking or solid blue: Identifies the controller in the cabinet or rack.
Page 119 If you are unable to resolve the problem, contact technical support. Related information • NetApp Support • Power on SG6000-CN controller and verify operation SG6100 The appliance includes indicators that help you determine the status of the appliance controller and the SSDs: •...
Page 120 Callout Display State Identify button Using the BMC, this button can be set to blink, On (Solid), or Off. • Blue, blinking: Identifies the appliance in the cabinet or rack. • Blue, solid: Identifies the appliance in the cabinet or rack. •...
Page 121: Set Up Hardware
Display State Drive status/fault • Blue (solid): drive is online • Amber (solid): drive failure • Off: slot is empty Note: If a new working SSD is inserted into a working SGF6112 StorageGRID node, the LEDs on the SSD should blink initially, but stop blinking as soon as the system determines that the drive has enough capacity and is functional.
Page 122 • SG6100 Optional configuration • Storage appliances ◦ Configure SANtricity System Manager (SG5700 and SG6000) the software you will use to monitor the hardware ◦ Change the RAID mode ◦ Access the BMC interface for the SG6000-CN controller • Services appliances ◦...
Page 123 SG100 SG1000 E5700SG For the E5700SG, you can do either of the following: ◦ Look at the seven-segment display on the E5700SG controller. If management port 1 and 10/25- GbE ports 2 and 4 on the E5700SG controller are connected to networks with DHCP servers, the controller attempts to obtain dynamically assigned IP addresses when you power on the enclosure.
Page 124 For Appliance_IP, use the DHCP address (use the IP address for the Admin Network if you have it). c. If you are prompted with a security alert, view and install the certificate using the browser’s installation wizard. The alert will not appear the next time you access this URL. The StorageGRID Appliance Installer Home page appears.
Page 125 SG100 Connect a service laptop directly to the rightmost RJ-45 port on the services appliance, using an Ethernet cable. SG1000 Connect a service laptop directly to the rightmost RJ-45 port on the services appliance, using an Ethernet cable. E5700SG Connect the service laptop to management port 2 on the E5700SG controller, using an Ethernet cable.
Page 126 If you can’t access the Home page over a link-local connection, configure the service laptop IP address as 169.254.0.2, and try again. After you finish After accessing the StorageGRID Appliance Installer: • Verify that the StorageGRID Appliance Installer version on the appliance matches the software version installed on your StorageGRID system.
Page 127 NetApp Downloads: StorageGRID Appliance. Sign in with the username and password for your NetApp account. 4. Download the appropriate version of the Support file for StorageGRID Appliances and the corresponding checksum file. The Support file for StorageGRID appliances is a archive that contains the current and previous .zip...
Page 128 e. Upgrade the second (inactive) partition. Related information Accessing StorageGRID Appliance Installer Configure network links You can configure network links for the ports used to connect the appliance to the Grid Network, the Client Network, and the Admin Network. You can set the link speed as well as the port and network bond modes.
Page 129 SG100 and SG1000 Fixed port bond mode (default) The figures show how the four network ports on the SG1000 or SG100 are bonded in fixed port bond mode (default configuration). SG1000: SG100: Callout Which ports are bonded Ports 1 and 3 are bonded together for the Client Network, if this network is used.
Page 130 Network bond Client Network disabled (default) Client Network enabled mode LACP (802.3ad) • Ports 2 and 4 use an LACP bond • Ports 2 and 4 use an LACP bond for the Grid Network. for the Grid Network. • Ports 1 and 3 aren’t used. •...
Page 131 Network bond Client Network disabled (default) Client Network enabled mode LACP (802.3ad) • Ports 1-4 use a single LACP bond • Ports 1-4 use a single LACP bond only for the Grid Network. for the Grid Network and the Client Network.
Page 132 Callout Which ports are bonded Ports 1 and 3 are bonded together for the Client Network, if this network is used. Ports 2 and 4 are bonded together for the Grid Network. The table summarizes the options for configuring the four 10/25-GbE ports. You only need to configure the settings on the Link Configuration page if you want to use a non-default setting.
Page 133 the settings on the Link Configuration page if you want to use a non-default setting. Network bond Client Network disabled (default) Client Network enabled mode LACP (802.3ad) • Ports 1-4 use a single LACP bond • Ports 1-4 use a single LACP bond only for the Grid Network.
Page 134 Network Client Network disabled (default) Client Network enabled bond mode Active- • Ports 2 and 4 use an active-backup • Ports 2 and 4 use an active-backup Backup bond for the Grid Network. bond for the Grid Network. (default) • Ports 1 and 3 aren’t used. •...
Page 135 Active-Backup network bond mode for management ports This figure shows how the two 1-GbE management ports on the SG6000-CN controller are bonded in Active-Backup network bond mode for the Admin Network. SGF6112 Fixed port bond mode (default) The figure shows how the four network ports are bonded in fixed port bond mode (default configuration).
Page 136 Network bond Client Network disabled (default) Client Network enabled mode LACP (802.3ad) • Ports 2 and 4 use an LACP bond • Ports 2 and 4 use an LACP bond for the Grid Network. for the Grid Network. • Ports 1 and 3 aren’t used. •...
Page 137 Steps 1. From the menu bar of the StorageGRID Appliance Installer, click Configure Networking > Link Configuration. The Network Link Configuration page displays a diagram of your appliance with the network and management ports numbered. The Link Status table lists the link state, link speed, and other statistics of the numbered ports. The first time you access this page: ◦...
Page 138 ◦ Aggregate and LACP selected for the Grid and the Client Networks. You must specify a unique VLAN tag for each network. You can select values between 0 and 4095. ◦ Active-Backup selected for the Admin Network. 5. When you are satisfied with your selections, click Save.
Page 139 You might lose your connection if you made changes to the network or link you are connected through. If you aren’t reconnected within 1 minute, re-enter the URL for the StorageGRID Appliance Installer using one of the other IP addresses assigned to the appliance: https://appliance_IP:8443 Configure StorageGRID IP addresses...
Page 140 d. Click Save. When you change the IP address, the gateway and list of subnets might also change. If you lose your connection to the StorageGRID Appliance Installer, re-enter the URL using the new static IP address you just assigned. For example, https://appliance_IP:8443 e.
Page 141 For the best network performance, all nodes should be configured with similar MTU values on their Grid Network interfaces. The Grid Network MTU mismatch alert is triggered if there is a significant difference in MTU settings for the Grid Network on individual nodes.
Page 142 The MTU value of the network must match the value configured on the switch port the node is connected to. Otherwise, network performance issues or packet loss might occur. d. Click Save. When you change the IP address, the gateway and list of subnets might also change. If you lose your connection to the StorageGRID Appliance Installer, re-enter the URL using the new static IP address you just assigned.
Page 143 To configure the Client Network, you enable the Client Network on the Link Configuration page. 9. If you selected Static, follow these steps to configure the Client Network: a. Enter the static IPv4 address, using CIDR notation. b. Click Save. c.
Page 144 Your web browser is automatically redirected to the new IP address for the StorageGRID Appliance Installer. b. Confirm that the gateway is correct. If the Client Network is enabled, the default route is displayed. The default route uses the Client Network gateway and can’t be moved to another interface while the Client Network is enabled.
Page 145 4. Optionally, select the Test MTU checkbox to verify the MTU setting for the entire path through the network to the destination. For example, you can test the path between the appliance node and a node at a different site. 5.
Page 146 Using the list of ports provided in the StorageGRID Appliance Installer, you can test the connectivity between the appliance and the other nodes in your Grid Network. Additionally, you can test connectivity on the Admin and Client Networks and on UDP ports, such as those used for external NFS or DNS servers.
Page 147 ◦ If a port-level network connection is made to the remote host, but the host is not listening on one or more of the selected ports, the “Port connectivity test failed” message appears in a yellow banner. The nmap command output is listed below the banner. Any remote port the host is not listening to has a state of “closed.”...
Page 148 Configure SANtricity System Manager (SG6000 and SG5700) You can use SANtricity System Manager to monitor the status of the storage controllers, storage disks, and other hardware components in the storage controller shelf. You can also configure a proxy for E-Series AutoSupport that enables you to send AutoSupport messages from the appliance without the use of the management port.
Page 149 • E-Series AutoSupport settings for the components in the storage controller shelf. For additional details on E-Series AutoSupport, see the NetApp E-Series Systems Documentation Site. • Drive Security keys, which are needed to unlock secured drives (this step is required if the Drive Security feature is enabled) •...
Page 150 SANtricity System Manager uses a single administrator password that is shared among all users. 3. Select Cancel to close the wizard. Don’t complete the Set Up wizard for a StorageGRID appliance. Configure hardware alerts.
Page 151 a. Select Help to access the online help for SANtricity System Manager. b. Use the Settings > Alerts section of the online help to learn about alerts. c. Follow the “How To” instructions to set up email alerts, SNMP alerts, or syslog alerts. 5.
Page 152 Accessing SANtricity System Manager from the Grid Manager or from the Appliance Installer is generally meant only for monitoring your hardware and configuring E-Series AutoSupport. Many features and operations within SANtricity System Manager such as upgrading firmware don’t apply to monitoring your StorageGRID appliance. To avoid issues, always follow the hardware installation and maintenance instructions for your appliance.
Page 153 From the back of the shelf, you can view both storage controllers, the battery in each storage controller, the two power canisters, the two fan canisters, and expansion shelves (if any). You can also view component temperatures. c. To see the settings for each storage controller, select the controller, and select View settings from the context menu.
Page 154 Follow this procedure only if you don’t have access to SANtricity System Manager from the StorageGRID Appliance Installer (Advanced > SANtricity System Manager) or Grid Manager (NODES > SANtricity System Manager). Steps 1. From the client, enter the URL for the StorageGRID Appliance Installer: https://Appliance_Controller_IP:8443 For Appliance_Controller_IP, use the IP address for the appliance on any StorageGRID network.
Page 155 It might take a few minutes for your changes to be applied. When you connect to SANtricity System Manager, you will use the new static IP address as the URL: https://Storage_Controller_IP Configure BMC interface (SG100, SG1000, SG6000, and SG6100) BMC interface: Overview (SG100, SG1000, SG6000, and SG6100) The user interface for the baseboard management controller (BMC) on the SG6100, SG6000, or services appliance provides status information about the hardware and allows you to configure SNMP settings and other options for the appliances.
Page 156 The StorageGRID Appliance Installer Home page appears. 2. Select Configure Hardware > BMC Configuration. The Baseboard Management Controller Configuration page appears. 3. Enter a new password for the admin or root account in the two fields provided. 4. Select Save. Set IP address for BMC management port Before you can access the BMC interface, configure the IP address for the BMC management port on the SGF6112, SG6000-CN controller, or services appliances.
Page 157 SG100 SG1000 SG6000 SG6100 About this task For support purposes, the BMC management port allows low-level hardware access. You should only connect this port to a secure, trusted, internal management network. If no such network is available, leave the BMC port unconnected or blocked, unless a BMC connection is requested by technical support.
Page 158 3. Make a note of the IPv4 address that is automatically displayed. DHCP is the default method for assigning an IP address to this port. It might take a few minutes for the DHCP values to appear. 4. Optionally, set a static IP address for the BMC management port. You should either assign a static IP for the BMC management port or assign a permanent lease for the address on the DHCP server.
Page 159 Access BMC interface You can access the BMC interface using the DHCP or static IP address for the BMC management port on the following appliance models: • SG100 • SG1000 • SG6000 • SG6100 Before you begin • The management client is using a supported web browser.
Page 160 If you haven’t yet configured BMC_Port_IP, follow the instructions in Configure BMC interface. If you are unable to follow that procedure due to a hardware problem, and have not yet configured a BMC IP address, you might still be able to access the BMC. By default, the BMC obtains an IP address using DHCP.
Page 161 destinations. Before you begin • You know how to access the BMC dashboard. • You have experience in configuring SNMP settings for SNMPv1-v2c equipment. BMC settings made by this procedure might not be preserved if the appliance fails and has to be replaced.
Page 162 Steps Configure SNMP settings for BMC. a. Select Settings > SMTP Settings. b. For Sender Email ID, enter a valid email address. This email address is provided as the From address when the BMC sends email. 2. Set up users to receive alerts. a.
Page 163 a. Select Settings > Platform Event Filters > Event Filters. b. For Alert Policy Group Number, enter 1. c. Create filters for every event you want the Alert Policy Group to be notified about. ▪ You can create event filters for power actions, specific sensor events, or all events. ▪...
Page 164 contains the appliance node. When an appliance is installed with node encryption enabled, a temporary key is assigned. The data on the appliance is not protected until the appliance is connected to the Key Management System (KMS) and a KMS security key is set. See the KMS appliance configuration overview additional information.
Page 165 5. Deploy the appliance as a node in your StorageGRID system. KMS-controlled encryption begins when the appliance accesses the KMS keys configured for your StorageGRID site. The installer displays progress messages during the KMS encryption process, which might take a few minutes depending on the number of disk volumes in the appliance. Appliances are initially configured with a random non-KMS encryption key assigned to each disk volume.
Page 166 is the IP address of the compute controller (not the storage controller) on any of the Controller_IP three StorageGRID networks. ◦ For an existing StorageGRID appliance, place the appliance into maintenance mode. 2. From the StorageGRID Appliance Installer Home page, select Configure Hardware > Drive Encryption. 3.
Page 167 If you enter values for the passphrase and passphrase display text that do not match the values previously entered, drive authentication will fail. You will need to restart the appliance and enter the correct passphrase and passphrase display text. 4. Enter the passphrase display text you set previously in New passphrase display text. 5.
Page 168 2. From the StorageGRID Appliance Installer, select Configure Hardware > Drive Encryption. 3. Clear Enable drive encryption. 4. To erase all drive data when drive encryption is disabled, select Erase all data on drives. The data erasure option is only avaliable from the StorageGRID Appliance Installer before the appliance is added to the grid.
Page 169 SG5760 Before you begin • You have an SG5760 with 60 drives. If you have an SG5712, you must use the default DDP mode. • You are using any client that can connect to StorageGRID. • The client has a supported web browser.
Page 170: Deploy An Appliance Node
Steps 1. From the StorageGRID Appliance Installer, select Configure Networking > Remap Ports. The Remap Port page appears. 2. From the Network drop-down box, select the network for the port you want to remap: Grid, Admin, or Client. 3. From the Protocol drop-down box, select the IP protocol: TCP or UDP. 4.
Page 171 • You start the deployment and wait as volumes are configured and the software is installed. • When the installation pauses partway through the appliance installation tasks, you resume the installation by signing into the Grid Manager, approving all grid nodes, and completing the StorageGRID installation and deployment processes.
Page 172 2. In the Primary Admin Node connection section, determine whether you need to specify the IP address for the primary Admin Node. If you have previously installed other nodes in this data center, the StorageGRID Appliance Installer can discover this IP address automatically, assuming the primary Admin Node, or at least one other grid node with ADMIN_IP configured, is present on the same subnet.
Page 173 Option Description Manual IP entry a. Clear the Enable Admin Node discovery checkbox. b. Enter the IP address manually. c. Click Save. d. Wait for the connection state for the new IP address to become ready. Automatic discovery of all a.
Page 174 Nodes page in the Grid Manager. 4. Optionally, to install a different version of the StorageGRID software, follow these steps: a. Download the installation archive: NetApp Downloads: StorageGRID Appliance b. Extract the archive. c. From the StorageGRID Appliance Installer, select Advanced > Upload StorageGRID Software.
Page 175 e. Click Browse for the software package you downloaded and extracted, and then click Browse for the checksum file. f. Select Home to return to the Home page. 5. Confirm that the current state is “Ready to start installation of primary Admin Node name with software version x.y”...
Page 176 The Current state changes to “Installation is in progress,” and the Monitor Installation page is displayed. If you need to access the Monitor Installation page manually, click Monitor Installation from the menu bar. Deploy services appliance as Gateway or non-primary Admin Node When you deploy a services appliance as a Gateway Node or non-primary Admin Node, you use the StorageGRID Appliance Installer included on the appliance.
Page 177 installation, you sign into the Grid Manager, approve all grid nodes, and complete the StorageGRID installation process. The installation of a non-primary Admin Node does not require your approval. Don’t deploy SG100 and SG1000 service appliances in the same site. Unpredictable performance might result.
Page 178 NetApp Downloads: StorageGRID Appliance b. Extract the archive. c. From the StorageGRID Appliance Installer, select Advanced > Upload StorageGRID Software. d. Click Remove to remove the current software package. e. Click Browse for the software package you downloaded and extracted, and then click Browse for the checksum file.
Page 179 7. From the StorageGRID Appliance Installer home page, click Start Installation. The Current state changes to “Installation is in progress,” and the Monitor Installation page is displayed. If you need to access the Monitor Installation page manually, click Monitor Installation from the menu bar.
Page 180 Monitor appliance installation The StorageGRID Appliance Installer provides status until installation is complete. When the software installation is complete, the appliance is rebooted.
Page 181 Example 1. Steps Storage appliance 1. To monitor the installation progress, click Monitor Installation. The Monitor Installation page shows the installation progress. The blue status bar indicates which task is currently in progress. Green status bars indicate tasks that have completed successfully. The installer ensures that tasks completed in a previous install aren’t re-run.
Page 182 4. Go to the Grid Manager of the Primary Admin node, approve the pending storage node, and complete the StorageGRID installation process. When you click Install from the Grid Manager, Stage 3 completes and stage 4, Finalize Installation, begins. When stage 4 completes, the controller is rebooted. Services appliance 1.
Page 183 The blue status bar indicates which task is currently in progress. Green status bars indicate tasks that have completed successfully. The installer ensures that tasks completed in a previous install aren’t re-run. If you are re-running an installation, any tasks that don’t need to be re-run are shown with a green status bar and a status of “Skipped.”...
Page 184 4. Go to the Grid Manager of the Primary Admin node, approve the pending grid node, and complete the StorageGRID installation process. When you click Install from the Grid Manager, Stage 3 completes and stage 4, Finalize Installation, begins. When stage 4 completes, the appliance is rebooted. Reboot appliance while StorageGRID Appliance Installer is running You might need to reboot the appliance while the StorageGRID Appliance Installer is running.
Page 185 available. Steps 1. From the StorageGRID Appliance Installer, click Advanced > Reboot Controller, and then select one of these options: ◦ Select Reboot into StorageGRID to reboot the controller with the node rejoining the grid. Select this option if you are done working in maintenance mode and are ready to return the node to normal operation.
Page 186 Method Required equipment VGA console • VGA-capable monitor • VGA cable • RJ-45 cable Serial port • DB-9 serial cable • Virtual serial terminal • Virtual serial terminal 2. If you are using a VGA console, perform these steps: a. Connect a VGA-capable monitor to the VGA port on the back of the appliance. b.
Page 187 Code Indicates The system is checking for existing StorageGRID installation data. The StorageGRID appliance is running. StorageGRID is running. View error codes If a hardware error occurs when the appliance is booting up, the BMC logs an error code. As required, you can view these error codes using the BMC interface, and then work with technical support to resolve the issue.
Page 188 Code Indicates 0x58 CPU self-test failed, or possible CPU cache error 0x59 CPU micro-code is not found, or micro-code update failed 0x5A Internal CPU error 0x5B Reset PPI is not available 0x5C PEI phase BMC self-test failure 0xD0 CPU initialization error 0xD1 North bridge initialization error 0xD2...
Page 189 Code Indicates 0xEB MRC: ERR_MEM_TEST 0xEC MRC: ERR_VENDOR_SPECIFIC 0xED MRC: ERR_DIMM_COMPAT 0xEE MRC: ERR_MRC_COMPATIBILITY 0xEF MRC: ERR_MRC_STRUCT 0xF0 MRC: ERR_SET_VDD 0xF1 MRC: ERR_IOT_MEM_BUFFER 0xF2 MRC: ERR_RC_INTERNAL 0xF3 MRC: ERR_INVALID_REG_ACCESS 0xF4 MRC: ERR_SET_MC_FREQ 0xF5 MRC: ERR_READ_MC_FREQ 0x70 MRC: ERR_DIMM_CHANNEL 0x74 MRC: ERR_BIST_CHECK 0xF6 MRC: ERR_SMBUS 0xF7...
Page 190 Connection issues If you can’t connect to the services appliance, there might be a network issue, or the hardware installation might not have been completed successfully. Steps 1. Try to ping the appliance using the IP address for the appliance : ping services_appliance_IP 2.
Page 191 Method Required equipment • RJ-45 cable Serial port • DB-9 serial cable • Virtual serial terminal • Virtual serial terminal 2. If you are using a VGA console, perform these steps: a. Connect a VGA-capable monitor to the VGA port on the back of the appliance. b.
Page 192 Code Indicates For an appliance Storage Node only: The system is awaiting connectivity with the storage controllers and synchronizing with the SANtricity operating system. Note: If the boot-up procedure does not progress past this stage, perform these steps: a. Confirm that the four interconnect cables between the SG6000-CN controller and the two storage controllers are securely connected.
Page 193 Code Indicates 0x52 Memory initialization error. Invalid memory size or memory modules don’t match. 0x53 Memory initialization error. No usable memory detected. 0x54 Unspecified memory initialization error 0x55 Memory not installed 0x56 Invalid CPU type or speed 0x57 CPU mismatch 0x58 CPU self-test failed, or possible CPU cache error 0x59...
Page 194 Code Indicates 0xDA Boot option failed (StartImage returned error) 0xDB Flash update failed 0xDC Reset protocol is not available 0xDD DXE phase BMC self-test failure 0xE8 MRC: ERR_NO_MEMORY 0xE9 MRC: ERR_LT_LOCK 0xEA MRC: ERR_DDR_INIT 0xEB MRC: ERR_MEM_TEST 0xEC MRC: ERR_VENDOR_SPECIFIC 0xED MRC: ERR_DIMM_COMPAT 0xEE...
Page 195 Code Indicates 0xF8 MRC: ERR_NGN 0xF9 MRC: ERR_INTERLEAVE_FAILURE Hardware setup appears to hang (SG6000 or SG5700) The StorageGRID Appliance Installer might not be available if hardware faults or cabling errors prevent the storage controllers or the appliance controller from completing their boot-up processing.
Page 196 Example 2. Steps SG5700 Watch the codes on the SG5700 seven-segment displays. While the hardware is initializing during power up, the two seven-segment displays show a sequence of codes. When the hardware boots successfully, the seven-segment displays show different codes for each controller.
Page 197 1. If you are unable to connect to SANtricity System Manager: a. Try to ping the appliance using the IP address for either storage controller on the management network for SANtricity System Manager: ping Storage_Controller_IP b. If you receive no response from the ping, confirm you are using the correct IP address. Use the IP address for management port 1 on either storage controller.
Page 198 • The Advanced > RAID Mode page indicates by number of drives whether or not the appliance includes expansion shelves. For example, in the following screen shot, two SSDs and 178 HDDs are shown. An SG6060 with two expansion shelves contains 180 total drives. If the StorageGRID Appliance Installer pages don’t indicate that expansion shelves are present, follow this procedure.
Page 199 a. Try to ping the appliance using the IP address for the E5700SG controller: ping E5700SG_Controller_IP b. If you receive no response from the ping, confirm you are using the correct IP address. You can use the IP address of the appliance on the Grid Network, the Admin Network, or the Client Network.
Page 200 Method Required equipment VGA console • VGA-capable monitor • VGA cable • RJ-45 cable Serial port • DB-9 serial cable • Virtual serial terminal • Virtual serial terminal 2. If you are using a VGA console, perform these steps: a. Connect a VGA-capable monitor to the VGA port on the back of the appliance. b.
Page 201 Code Indicates The system is checking for existing StorageGRID installation data. The StorageGRID appliance is running. StorageGRID is running. View error codes If a hardware error occurs when the appliance is booting up, the BMC logs an error code. As required, you can view these error codes using the BMC interface, and then work with technical support to resolve the issue.
Page 202 Code Indicates 0x58 CPU self-test failed, or possible CPU cache error 0x59 CPU micro-code is not found, or micro-code update failed 0x5A Internal CPU error 0x5B Reset PPI is not available 0x5C PEI phase BMC self-test failure 0xD0 CPU initialization error 0xD1 North bridge initialization error 0xD2...
Page 203 Code Indicates 0xEB MRC: ERR_MEM_TEST 0xEC MRC: ERR_VENDOR_SPECIFIC 0xED MRC: ERR_DIMM_COMPAT 0xEE MRC: ERR_MRC_COMPATIBILITY 0xEF MRC: ERR_MRC_STRUCT 0xF0 MRC: ERR_SET_VDD 0xF1 MRC: ERR_IOT_MEM_BUFFER 0xF2 MRC: ERR_RC_INTERNAL 0xF3 MRC: ERR_INVALID_REG_ACCESS 0xF4 MRC: ERR_SET_MC_FREQ 0xF5 MRC: ERR_READ_MC_FREQ 0x70 MRC: ERR_DIMM_CHANNEL 0x74 MRC: ERR_BIST_CHECK 0xF6 MRC: ERR_SMBUS 0xF7...
Page 204 Connection issues If you can’t connect to the services appliance, there might be a network issue, or the hardware installation might not have been completed successfully. Steps 1. Try to ping the appliance using the IP address for the appliance : ping appliance_IP 2.
Page 205: Maintain Appliance Hardware
In these instructions, “Linux” refers to a Red Hat® Enterprise Linux®, Ubuntu®, or Debian® deployment. Use the NetApp Interoperability Matrix Tool (IMT) to get a list of supported versions. Before you begin •...
Page 206 The admin account password and SSH host keys for a StorageGRID appliance in maintenance mode remain the same as they were when the appliance was in service. Steps 1. From the Grid Manager, select NODES. 2. From the tree view of the Nodes page, select the appliance Storage Node. 3.
Page 207 It can take up to 20 minutes for the appliance to reboot and rejoin the grid. To confirm that the reboot is complete and that the node has rejoined the grid, go back to the Grid Manager. The NODES page should display a normal status (green check mark icon to the left of the node name) for the appliance node, indicating that no alerts are active and the node is connected to the grid.
Page 208 For the best network performance, all nodes should be configured with similar MTU values on their Grid Network interfaces. The Grid Network MTU mismatch alert is triggered if there is a significant difference in MTU settings for the Grid Network on individual nodes. The MTU values don’t have to be the same for all network types.
Page 209 It can take up to 20 minutes for the appliance to reboot and rejoin the grid. To confirm that the reboot is complete and that the node has rejoined the grid, go back to the Grid Manager. The NODES page should display a normal status (green check mark icon to the left of the node name) for the appliance node, indicating that no alerts are active and the node is connected to the grid.
Page 210 temporary and are lost when you exit maintenance mode. To make these changes permanent, specify the DNS servers in Grid Manager (MAINTENANCE > Network > DNS servers). • Temporary changes to the DNS configuration are necessary only for node-encrypted appliances where the KMS server is defined using a fully qualified domain name, instead of an IP address, for the hostname.
Page 211 ◦ Select Reboot into StorageGRID to reboot the controller with the node rejoining the grid. Select this option if you are done working in maintenance mode and are ready to return the node to normal operation. ◦ Select Reboot into Maintenance Mode to reboot the controller with the node remaining in maintenance mode.
Page 212 Update MAC address references In some cases you might need to update MAC address references after the replacement of an appliance. About this task If any of the network interfaces on an appliance you are replacing are configured for DHCP, you might need to update the permanent DHCP lease assignments on the DHCP servers to reference the MAC addresses of the replacement appliance.
Page 213 The Node Encryption page includes three sections: ◦ Encryption Status shows whether node encryption is enabled or disabled for the appliance. ◦ Key Management Server Details shows information about the KMS being used to encrypt the appliance. You can expand the server and client certificate sections to view certificate details and status.
Page 214 Clearing the KMS configuration deletes data from the appliance, rendering it permanently inaccessible. This data is not recoverable. 2. When you are done checking node-encryption status, reboot the node. From the StorageGRID Appliance Installer, select Advanced > Reboot Controller, and then select one of these options: ◦...
Page 215 Clear key management server configuration Clearing the key management server (KMS) configuration disables node encryption on your appliance. After clearing the KMS configuration, the data on your appliance is permanently deleted and is no longer accessible. This data is not recoverable. Before you begin If you need to preserve data on the appliance, you must either perform a node decommission procedure or clone the node before you clear the KMS configuration.
Page 216: Appliance Node Cloning
3. At the bottom of the window, select Clear KMS Key and Delete Data. 4. If you are sure that you want to clear the KMS configuration, type clear in the warning dialog box and select Clear KMS Key and Delete Data. The KMS encryption key and all data are deleted from the node, and the appliance reboots.
Page 217 • Efficiently implement node encryption to allow the use of external key management servers (KMS). Which StorageGRID network is used? Cloning transfers data from the source node directly to the target appliance over any of the three StorageGRID networks. The Grid Network is typically used, but you can also use the Admin Network or the Client Network if the source appliance is connected to these networks.
Page 218 make the SG6060 appliance a valid clone target due to its improved storage efficiency. You can view information about the current RAID mode of the source appliance node on the NODES page in Grid Manager. Select the Storage tab for the appliance. What information is not cloned? The following appliance configurations don’t transfer to the replacement appliance during cloning.
Page 219 • For Storage Node appliances, the source node appliance and the target appliance don’t need to be the same type of appliance; however, the target appliance must have greater storage capacity than the source appliance. For example, you can replace a SG5700 node appliance with a SG6000 appliance. Contact your StorageGRID sales representative for help choosing compatible replacement appliances to clone specific appliance nodes in your StorageGRID installation.
Page 220 Clone appliance node The cloning process might take several days to transfer data between the source node (appliance being replaced) and the target (new) appliance. Before you begin • You have installed the compatible target appliance into a cabinet or rack, connected all cables, and applied power.
Page 221 3. For Clone target node IP, enter the temporary IP address assigned to the target node for the network to use for clone data-transfer traffic, and then select Save. Typically, you enter the IP address for the Grid Network, but if you need to use a different network for clone data-transfer traffic, enter the IP address of the target node on that network.
Page 222 node. The StorageGRID Appliance Installer on both the source and target nodes indicates the same status. The Monitor Cloning page provides detailed progress for each stage of the cloning process: ◦ Establish clone peering relationship shows the progress of cloning set up and configuration. ◦...
Page 223: Maintain Sg1000 And Sg100 Services Appliance Hardware
• User data remains on the source appliance as a recovery option if an unexpected issue occurs with the target node. After the target node has successfully rejoined StorageGRID, user data on the source appliance is outdated and is no longer needed. Outdated user data is overwritten when you install or expand the source appliance as a new node in another grid.
Page 224 Turn SG100 or SG1000 identify LED on and off The blue identify LED on the front and back of the controller can be turned on to help locate the appliance in a data center. Before you begin You have the BMC IP address of the controller you want to identify. Steps 1.
Page 225 The front identify LED is behind the controller front bezel and might be difficult to see if the bezel is installed. ◦ Check the tags attached to the front of each controller for a matching part number. 2. Remove the controller front bezel, if one is installed, to access the front panel controls and indicators. 3.
Page 226 b. Shut down the services appliance: shutdown -h now This command might take up to 10 minutes to complete. 2. Use one of the following methods to verify that the appliance is powered off: ◦ Look at the power LED on the front of the appliance and confirm that it is off. ◦...
Page 227 You might lose your connection if you made changes to the network or link you are connected through. If you aren’t reconnected within 1 minute, re-enter the URL for the StorageGRID Appliance Installer using one of the other IP addresses assigned to the appliance: https://services_appliance_IP:8443 4.
Page 228 Hardware procedures Replace one or both power supplies in the SG100 or SG1000 The services appliance has two power supplies for redundancy. If one of the power supplies fails, you must replace it as soon as possible to ensure that the compute controller has redundant power.
Page 229 Steps 1. If you are replacing only one power supply, you don’t need to shut down the appliance. Go to the Unplug the power cord step. If you are replacing both power supplies at the same time, do the following before unplugging the power cords: Shut down the appliance.
Page 230 7. If you are replacing both power supplies, repeat steps 2 though 6 to replace the second power supply. Connect the power cords to the replaced units and apply power. After replacing the part, return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information.
Page 231 Steps 1. Shut down the appliance. a. Log in to the grid node: i. Enter the following command: ssh admin@grid_node_IP ii. Enter the password listed in the file. Passwords.txt iii. Enter the following command to switch to root: su - iv.
Page 232 Use the BMC interface to monitor boot-up status. 11. Confirm that the appliance node appears in the Grid Manager and that no alerts appear. After replacing the part, return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return &...
Page 233 audit logs, metrics, and database tables. The drives are mirrored using RAID1 for redundancy. If one of the drives fails, you must replace it as soon as possible to ensure redundancy. Before you begin • You have physically located the appliance.
Page 234 > Hardware. The Storage RAID Mode field contains a “rebuilding” message until the drive is completely rebuilt. After replacing the part, return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information.
Page 235 a. Log in to the appliance to be replaced: i. Enter the following command: ssh admin@grid_node_IP ii. Enter the password listed in the file. Passwords.txt iii. Enter the following command to switch to root: su - iv. Enter the password listed in the Passwords.txt file.
Page 236: Maintain Sg5600 Hardware
8. Confirm that the appliance node appears in the Grid Manager and that no alerts appear. After replacing the part, return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information.
Page 237 To ensure optimal functioning of the storage controller, you must upgrade to the latest maintenance release of the SANtricity OS that is qualified for your StorageGRID appliance. Consult the NetApp Interoperability Matrix Tool (IMT) to determine which version you should be using. Download the new SANtricity OS Software file from NetApp Downloads: StorageGRID Appliance.
Page 238 • You have access to NetApp Downloads: StorageGRID Appliance. About this task You can’t perform other software updates (StorageGRID software upgrade or a hotfix) until you have completed the SANtricity OS upgrade process. If you attempt to start a hotfix or a StorageGRID software upgrade before the SANtricity OS upgrade process has finished, you are redirected to the SANtricity OS upgrade page.
Page 239 Nominal status. If the status for any controller is Unknown, go to Nodes > appliance node > Hardware to investigate and resolve the issue. 5. Select the SANtricity OS upgrade file you downloaded from the NetApp Support Site. a. Select Browse.
Page 240 8. Optionally, sort the list of nodes in ascending or descending order by: ◦ Node name ◦ Current version ◦ Progress ◦ Stage ◦ Status You can also enter a term in the Search box to search for specific nodes. 9.
Page 241 If the order in which nodes are upgraded is important, approve nodes or groups of nodes one at a time and wait until the upgrade is complete on each node before approving the next node. ◦ Select one or more Approve buttons to add one or more nodes to the SANtricity OS upgrade queue. The Approve button is disabled if the Status is not Nominal.
Page 242 Before you begin • You have consulted the NetApp Interoperability Matrix Tool (IMT) to confirm that the SANtricity OS version you are using for the upgrade is compatible with your appliance.
Page 243 Upgrading more than one StorageGRID appliance at a time might cause data unavailability, depending on your deployment model and ILM policies. Steps 1. Confirm the appliance is in maintenance mode. 2. From a service laptop, access SANtricity System Manager and sign in. 3.
Page 244 Related information Upgrade SANtricity OS on storage controllers using Grid Manager Upgrade SG5700 drive firmware using SANtricity System Manager Upgrade the firmware on the drives in your appliance to make sure you have all the latest features and bug fixes. Before you begin •...
Page 245 Drives belonging to volumes that don’t have redundancy must be updated using the offline method. The offline method should be used for any drive associated with flash read cache (for example, SSD drives in the SG6060), or any pool or volume group that is currently degraded. Offline: The drives are upgraded in parallel while the appliance is in maintenance mode.
Page 246 5. Download and prepare the available drive firmware upgrade: a. Under Drive Firmware upgrade, select NetApp Support. b. On the NetApp Support Site, select the Downloads tab, and then select E-Series Disk Drive Firmware. The E-Series Disk Firmware page displays.
Page 247 d. If a later firmware revision is listed, select the link in the Firmware Rev. (Download) column to download archive containing the firmware file. .zip e. Extract (unzip) the drive firmware archive files you downloaded from the Support site. 6. Install the drive firmware upgrade: a.
Page 248 If you want to use the Offline (parallel) upgrade, don’t proceed unless you are certain that the appliance is in maintenance mode. Failure to place the appliance into maintenance mode before initiating an offline drive firmware update might cause data loss. e.
Page 249 ▪ Missing volumes You must correct the missing volume condition before the firmware can be upgraded. ▪ Either controller in a state other than Optimal One of the storage array controllers needs attention. This condition must be corrected before the firmware can be upgraded.
Page 250 complete and that the node has rejoined the grid, go back to the Grid Manager. The Nodes page should display a normal status (green check mark icon to the left of the node name) for the appliance node, indicating that no alerts are active and the node is connected to the grid. Change link configuration of E5700SG controller You can change the Ethernet link configuration of the E5700SG controller.
Page 251 Make the desired changes to the link configuration. For more information about the options, see Configure network links. 3. When you are satisfied with your selections, click Save. You might lose your connection if you made changes to the network or link you are connected through.
Page 252 It can take up to 20 minutes for the appliance to reboot and rejoin the grid. To confirm that the reboot is complete and that the node has rejoined the grid, go back to the Grid Manager. The NODES page should display a normal status (green check mark icon to the left of the node name) for the appliance node, indicating that no alerts are active and the node is connected to the grid.
Page 253 • If all drives are secured, you have reviewed the steps in the simplex E2800 series controller replacement procedure, which include downloading and installing E-Series SANtricity System Manager from the NetApp Support Site and then using the Enterprise Management Window (EMW) to unlock the secured drives after you have replaced the controller.
Page 254 Label component Description MAC address The MAC address for management port 1 (“P1 on the E2800A and 0a on the E2800B”). If you used DHCP to obtain the original controller’s IP address, you will need this address to connect to the new controller. FRU part number The FRU part number.
Page 255 Step 2: Take the controller offline Take the controller offline and confirm that all operations are complete. Steps 1. If the StorageGRID appliance is running in a StorageGRID system, place the E5700SG controller into maintenance mode. 2. If the E2800 controller is functioning sufficiently to allow for a controlled shutdown, confirm that all operations have completed.
Page 256 Item Description Internal Cache Active LED Battery 2. Locate the blue release latch for the battery. 3. Unlatch the battery by pushing the release latch down and away from the controller.
Page 257 Item Description Battery release latch Battery 4. Lift up on the battery, and slide it out of the controller. 5. Remove the cover from the replacement controller. 6. Orient the replacement controller so that the slot for the battery faces toward you. 7.
Page 258 Possible hardware damage — The metal flange at the front of the battery must be completely inserted into the slot on the controller (as shown in the first figure). If the battery is not installed correctly (as shown in the second figure), the metal flange might contact the controller board, causing damage.
Page 259 E2800A An E2800A controller does not have a HIC. Replace the E2800A controller cover, and go to Step 6: Replace controller E2800B Move the HIC from the failed E2800B controller to the replacement controller. Steps 1. Remove any SFPs from the HIC. 2.
Page 260 Label Description Host interface card Thumbscrews 6. Place the HIC on a static-free surface. 7. Using a #1 Phillips screwdriver, remove the four screws that attach the blank faceplate to the replacement controller, and remove the faceplate. 8. Align the three thumbscrews on the HIC with the corresponding holes on the replacement controller, and align the connector on the bottom of the HIC with the HIC interface connector on the controller card.
Page 261 Label Description Host interface card Thumbscrews 10. Hand-tighten the HIC thumbscrews. Don’t use a screwdriver, or you might over tighten the screws. 11. Using a #1 Phillips screwdriver, attach the HIC faceplate you removed from the original controller to the new controller with four screws.
Page 262 12. Reinstall any removed SFPs into the HIC. Step 6: Replace controller Install the replacement controller and verify that it has rejoined the grid. Steps 1. Install the replacement controller into the appliance. a. Turn the controller over, so that the removable cover faces down. b.
Page 263 IP address from the DHCP server. This value might be different than the original controller’s IP address. 2. If the appliance uses secured drives, follow the instructions in the E2800 controller replacement procedure to import the drive security key. 3. Return the appliance to normal operating mode. From the StorageGRID Appliance Installer, select Advanced >...
Page 264 After replacing the part, return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information. Replace E5700SG compute controller You might need to replace the E5700SG controller if it is not functioning optimally or if it has failed.
Page 265 written to the drives. You must wait for this LED to turn off. 2. Turn off the power. a. From the home page of SANtricity System Manager, select View Operations in Progress. b. Confirm that all operations have completed. c. Turn off both power switches on the appliance. d.
Page 266 The final state is HA. 7. Confirm that the appliance Storage Node appears in the Grid Manager and that no alarms appear. After replacing the part, return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return &...
Page 267: Maintain Sg6000 Storage Appliance Hardware
To ensure optimal functioning of the storage controller, you must upgrade to the latest maintenance release of the SANtricity OS that is qualified for your StorageGRID appliance. Consult the NetApp Interoperability Matrix Tool (IMT) to determine which version you should be using. Download the new SANtricity OS Software file from NetApp Downloads: StorageGRID Appliance.
Page 268 Grid Manager to apply an upgrade. Before you begin • You have consulted the NetApp Interoperability Matrix Tool (IMT) to confirm that the SANtricity OS version you are using for the upgrade is compatible with your appliance.
Page 269 Nominal status. If the status for any controller is Unknown, go to Nodes > appliance node > Hardware to investigate and resolve the issue. 5. Select the SANtricity OS upgrade file you downloaded from the NetApp Support Site. a. Select Browse.
Page 270 a. The health check is run. This process checks that no nodes have the status of Needs Attention. If any errors are reported, resolve them and select Start again. b. The SANtricity OS Upgrade Progress table appears. This table shows all Storage Nodes in your grid and the current stage of the upgrade for each node.
Page 271 Don’t approve the SANtricity OS upgrade for an appliance Storage Node unless you are sure the node is ready to be stopped and rebooted. When the SANtricity OS upgrade is approved on a node, the services on that node are stopped and the upgrade process begins.
Page 272 Before you begin • You have consulted the NetApp Interoperability Matrix Tool (IMT) to confirm that the SANtricity OS version you are using for the upgrade is compatible with your appliance.
Page 273 Maintenance mode interrupts the connection to the storage controller. About this task Don’t upgrade the SANtricity OS or NVSRAM in the E-Series controller on more than one StorageGRID appliance at a time. Upgrading more than one StorageGRID appliance at a time might cause data unavailability, depending on your deployment model and ILM policies.
Page 274 Related information NetApp Interoperability Matrix Tool Upgrade SANtricity OS on storage controllers using Grid Manager Upgrade SG6000 drive firmware using SANtricity System Manager Upgrade the firmware on the drives in your appliance to make sure you have all the latest features and bug fixes.
Page 275 and the upgrade might take several hours longer than the offline method. Drives belonging to volumes that don’t have redundancy must be updated using the offline method. The offline method should be used for any drive associated with flash read cache (for example, SSD drives in the SG6060), or any pool or volume group that is currently degraded.
Page 276 5. Download and prepare the available drive firmware upgrade: a. Under Drive Firmware upgrade, select NetApp Support. b. On the NetApp Support Site, select the Downloads tab, and then select E-Series Disk Drive Firmware. The E-Series Disk Firmware page displays.
Page 277 d. If a later firmware revision is listed, select the link in the Firmware Rev. (Download) column to download archive containing the firmware file. .zip e. Extract (unzip) the drive firmware archive files you downloaded from the Support site. 6. Install the drive firmware upgrade: a.
Page 278 If you want to use the Offline (parallel) upgrade, don’t proceed unless you are certain that the appliance is in maintenance mode. Failure to place the appliance into maintenance mode before initiating an offline drive firmware update might cause data loss. e.
Page 279 ▪ Missing volumes You must correct the missing volume condition before the firmware can be upgraded. ▪ Either controller in a state other than Optimal One of the storage array controllers needs attention. This condition must be corrected before the firmware can be upgraded.
Page 280 complete and that the node has rejoined the grid, go back to the Grid Manager. The Nodes page should display a normal status (green check mark icon to the left of the node name) for the appliance node, indicating that no alerts are active and the node is connected to the grid. Turn SG6000-CN controller identify LED on and off The blue identify LED on the front and back of the controller can be turned on to help locate the appliance in a data center.
Page 281 If a bezel is installed on the controller, it might be difficult to see the front identify LED. 4. Turn the LED on and off as needed. Related information Verify Fibre Channel HBA to replace Locate controller in data center Access BMC interface Locate SG6000-CN controller in data center Locate the controller so that you can perform hardware maintenance or upgrades.
Page 282 ◦ Check the tags attached to the front of each controller for a matching part number. 2. Remove the controller front bezel, if one is installed, to access the front panel controls and indicators. 3. Optional: Turn off the blue identify LED if you used it to locate the controller.
Page 283 When you are logged in as root, the prompt changes from to #. b. Shut down the SG6000-CN controller: shutdown -h now This command might take up to 10 minutes to complete. 2. Use one of the following methods to verify that the SG6000-CN controller is powered off: ◦...
Page 284 Power on SG6000-CN controller and verify operation Power on the controller after completing maintenance. Before you begin • You have installed the controller in a cabinet or rack and connected the data and power cables. Reinstall SG6000-CN controller into cabinet or rack •...
Page 285 ◦ Use the controller BMC interface: i. Access the controller BMC interface. Access BMC interface ii. Select Power Control. iii. Select Power On Server and then select Perform Action. Use the BMC interface to monitor start-up status. 2. Confirm that the appliance controller displays in the Grid Manager and with no alerts. It might take up to 20 minutes for the controller to display in the Grid Manager.
Page 286 3. Confirm that the new SG6000-CN controller is fully operational: a. Log in to the grid node using PuTTY or another ssh client: i. Enter the following command: ssh admin@grid_node_IP ii. Enter the password listed in the file. Passwords.txt iii. Enter the following command to switch to root: su - iv.
Page 287 Change link configuration of SG6000-CN controller You can change the Ethernet link configuration of the SG6000-CN controller. You can change the port bond mode, the network bond mode, and the link speed. Before you begin The appliance has been placed maintenance mode.
Page 288 affected by the link configuration changes you made in the link configuration changes step. In addition to any other tests you choose to perform, confirm that you can ping the Grid Network IP address of the primary Admin Node, and the Grid Network IP address of at least one other Storage Node. If necessary, return to the link configuration changes step and correct any link configuration issues.
Page 289 Hardware procedures Add expansion shelf to deployed SG6060 To increase storage capacity, you can add one or two expansion shelves to an SG6060 that is already deployed in a StorageGRID system. Before you begin • You must have the provisioning passphrase. •...
Page 290 Steps 1. Follow the instructions for installing 60-drive shelves into a cabinet or rack. 2. Follow the instructions for installing the drives. 3. From the Grid Manager, place the SG6000-CN controller into maintenance mode. 4. Connect each expansion shelf to the E2860 controller shelf as shown in the diagram. This drawing shows two expansion shelves.
Page 291 Callout Description SG6000-CN...
Page 292 Callout Description E2860 controller shelf Controller A Controller B Expansion shelf 1 IOM A for expansion shelf 1 IOM B for expansion shelf 1 Expansion shelf 2 IOM A for expansion shelf 2 IOM B for expansion shelf 2 5. Connect the power cords and apply power to the expansion shelves. a.
Page 293 Expansion shelves that are already deployed aren’t included in this message. They are included in the count in the banner at the top of the page. ▪ The message will not appear if new expansion shelves aren’t detected. 7. As necessary, resolve any issues described in the messages on the Home page. For example, use SANtricity System Manager to resolve any storage hardware issues.
Page 294 When configuration is complete, the appliance automatically reboots to exit maintenance mode and rejoin the grid. This process can take up to 20 minutes. To retry the expansion shelf configuration if it fails, go to the StorageGRID Appliance Installer, select Advanced > Reboot Controller, and then select Reboot into Maintenance Mode.
Page 295 Before you begin • You have a replacement controller with the same part number as the controller you are replacing. • You have labels to identify each cable that is connected to the controller. • You have an ESD wristband, or you have taken other antistatic precautions. •...
Page 296 These figures show the E2800A controller and the E2800B controller. The procedure for replacing the E2800 series controllers and the EF570 controller is identical. E2800A storage controller: E2800B storage controller: Label component Description MAC address The MAC address for management port 1 (“P1 on the E2800A and 0a on the E2800B”).
Page 297 Steps 1. Prepare to remove the controller. You use SANtricity System Manager to perform these steps. a. Confirm that the replacement part number for the failed controller is the same as the FRU part number for the replacement controller. When a controller has a fault and needs to be replaced, the replacement part number is displayed in the Details area of the Recovery Guru.
Page 298 If this green LED is on, the controller is still using battery power. You must wait for this LED to go off before removing any components. Item Description Internal Cache Active LED Battery 2. Locate the blue release latch for the battery. 3.
Page 299 Item Description Battery release latch Battery 4. Lift up on the battery, and slide it out of the controller. 5. Remove the cover from the replacement controller. 6. Orient the replacement controller so that the slot for the battery faces toward you. 7.
Page 300 Possible hardware damage — The metal flange at the front of the battery must be completely inserted into the slot on the controller (as shown in the first figure). If the battery is not installed correctly (as shown in the second figure), the metal flange might contact the controller board, causing damage.
Page 301 E2800A An E2800A controller does not have a HIC. Replace the E2800A controller cover, and go to Step 6: Replace controller E2800B Move the HIC from the failed E2800B controller to the replacement controller. Steps 1. Remove any SFPs from the HIC. 2.
Page 302 Label Description Host interface card Thumbscrews 6. Place the HIC on a static-free surface. 7. Using a #1 Phillips screwdriver, remove the four screws that attach the blank faceplate to the replacement controller, and remove the faceplate. 8. Align the three thumbscrews on the HIC with the corresponding holes on the replacement controller, and align the connector on the bottom of the HIC with the HIC interface connector on the controller card.
Page 303 Label Description Host interface card Thumbscrews 10. Hand-tighten the HIC thumbscrews. Don’t use a screwdriver, or you might over tighten the screws. 11. Using a #1 Phillips screwdriver, attach the HIC faceplate you removed from the original controller to the new controller with four screws.
Page 304 12. Reinstall any removed SFPs into the HIC. Step 6: Replace controller Install the replacement controller and verify that it has rejoined the grid. Steps 1. Install the replacement controller into the appliance. a. Turn the controller over, so that the removable cover faces down. b.
Page 305 Verify that the seven-segment display shows a state of 99. 3. Confirm that the new controller is Optimal, and collect support data. After replacing the part, return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return &...
Page 306 Drive drawer (60-drive E-Series: Replace drive drawer (60-drive) shelves only) After replacing the part, return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information.
Page 307 The appliance Storage Node will not be accessible when you replace the SG6000-CN controller. If the SG6000-CN controller is functioning sufficiently, you can perform a controlled shutdown at the start of this procedure. If you are replacing the controller before installing StorageGRID software, you might not be able to access the StorageGRID Appliance Installer immediately after completing this procedure.
Page 308 9. Confirm that the appliance node appears in the Grid Manager and that no alerts appear. After replacing the part, return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information.
Page 309 View status indicators View boot-up codes for SG6000-CN controller Replace one or both power supplies in the SG6000-CN controller The SG6000-CN controller has two power supplies for redundancy. If one of the power supplies fails, you must replace it as soon as possible to ensure that the compute controller has redundant power.
Page 310 4. Press the blue latch and pull the power supply out. 5. With the blue latch on the right, slide the replacement power supply into the chassis. Both power supplies must be the same model and wattage. Ensure that the blue latch is on the right side when you slide the replacement unit in.
Page 311 7. If you are replacing both power supplies, repeat steps 2 though 6 to replace the second power supply. Connect the power cords to the replaced units and apply power. After replacing the part, return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information.
Page 312 6. Optional: If you are fully removing the controller from the cabinet or rack, follow the instructions for the rail kit to remove the controller from the rails. After replacing the part, return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return &...
Page 313 Don’t attach the front bezel until after you power on the controller. 2. Tighten the captive screws on the controller front panel to secure the controller in the rack. 3. Wrap the strap end of the ESD wristband around your wrist, and secure the clip end to a metal ground to prevent static discharge.
Page 314 Wrap the strap end of an ESD wristband around your wrist and secure the clip end to a metal ground to prevent static discharge when working inside the SG6000-CN controller. After replacing the part, return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return &...
Page 315 Steps 1. With the cover latch open, hold the cover above the chassis and align the hole in the top cover latch with the pin in the chassis. When the cover is aligned, lower it onto the chassis. 2. Rotate the cover latch forward and down until it stops and the cover fully seats into the chassis. Verify that there are no gaps along the front edge of the cover.
Page 316 3. Select the Hardware tab. Check the Storage appliance chassis serial number and the Compute controller serial number in the StorageGRID Appliance section. See if one of these serial numbers matches the serial number of the storage appliance where you are replacing the Fibre Channel HBA. If either serial number matches, you have found the correct appliance.
Page 317 4. After you locate the node where the Fibre Channel HBA needs to be replaced, write down the Compute controller BMC IP address listed the StorageGRID Appliance section. You can use this IP address to turn on the compute controller identify LED, to help you locate the appliance in the data center.
Page 318 6. Place the adapter on a flat anti-static surface. After you finish Install the replacement Fibre Channel HBA. After replacing the part, return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information.
Page 319 Reinstall Fibre Channel HBA The replacement Fibre Channel HBA is installed into the same location as the one that was removed. Before you begin • You have the correct replacement Fibre Channel HBA. • You have removed the existing Fibre Channel HBA. Remove Fibre Channel HBA Steps 1.
Page 320: Maintain Sg6100 Storage Appliance Hardware
6. Carefully press the riser assembly in place along its center line, next to the blue-marked holes, until it is fully seated. 7. Remove the protective caps from the Fibre Channel HBA ports where you will be reinstalling cables. After you finish If you have no other maintenance procedures to perform in the controller, reinstall the controller cover.
Page 321 maintenance tasks on the drives in the SGF6112 appliance. Before you begin • You are signed in to the Grid Manager using a supported web browser. About this task If you have an SGF6112 appliance and either the Storage appliance administrator or Root access permission, a Manage drives tab appears on the appliance details page.
Page 322 Turn locator light on or off To physically locate a drive in the appliance: 1. From the Grid Manager, select NODES > data center. 2. Select appliance storage node > Manage drives > Layout > drive. The drive details panel appears. 3.
Page 323 Fail drive For troubleshooting, you can manually "fail" a drive that you suspect is faulty. The system will then run without that drive. 1. From the Grid Manager, select NODES > data center. 2. Select appliance storage node > Manage drives > Layout > drive. The drive details panel appears.
Page 324 Locate SGF6112 appliance in data center Locate the appliance so that you can perform hardware maintenance or upgrades. Before you begin • You have determined which appliance requires maintenance. • To help locate the appliance in your data center, turn on the blue identify LED.
Page 325 Steps 1. Shut down the appliance: You must perform a controlled shut down of the appliance by entering the commands specified below. It is a best practice to perform a controlled shutdown when possible to avoid unnecessary alerts, ensure full logs are available, and avoid service disruptions. a.
Page 326 Use the BMC interface to monitor start-up status. 3. Confirm that the appliance controller displays in the Grid Manager and with no alerts. It might take up to 20 minutes for the controller to display in the Grid Manager. Don’t take another appliance node offline unless this appliance has a green icon. 4.
Page 327 View status indicators Change link configuration of SGF6112 appliance You can change the Ethernet link configuration of the appliance including the port bond mode, the network bond mode, and the link speed. Before you begin • You have placed the appliance into maintenance mode.
Page 328 maintenance mode. (This option is available only when the controller is in maintenance mode.) Select this option if there are additional maintenance operations you need to perform on the node before it rejoins the grid. It can take up to 20 minutes for the appliance to reboot and rejoin the grid. To confirm that the reboot is complete and that the node has rejoined the grid, go back to the Grid Manager.
Page 329 • You are signed in to the Grid Manager using a supported web browser. About this task Use this procedure to identify the appliance with failed hardware and which of the replaceable hardware components is not operating properly. Components that might be identified for replacement include: •...
Page 330 b. From the table on the Nodes page, select the appliance Storage Node name with the failed component. c. Select the Hardware tab. Check the Compute controller serial number in the StorageGRID Appliance section. Check if the serial number matches the serial number of the storage appliance where you are replacing the component.
Page 331 the power cord step. If you are replacing both power supplies at the same time, do the following before unplugging the power cords: Shut down the appliance. If you have ever used an ILM rule that creates only one copy of an object and you are replacing both power supplies at the same time, you must replace the power supplies during a scheduled maintenance window.
Page 332 7. If you are replacing both power supplies, repeat steps 2 though 6 to replace the second power supply. Connect the power cords to the replaced units and apply power. After replacing the part, return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information.
Page 333 If you have ever used an ILM rule that creates only one copy of an object, you must replace the fan during a scheduled maintenance window. Otherwise, you might temporarily lose access to those objects during this procedure. See information about why you should not use single-copy replication.
Page 334 Fan unit Fan_SYS0 Fan_SYS1 Fan_SYS2 Fan_SYS3 Fan_SYS4 Fan_SYS5 Fan_SYS6 Fan_SYS7 3. Using the blue tabs on the fan, lift the failed fan out of the chassis.
Page 335 4. Slide the replacement fan into the open slot in the chassis. Be sure to align the connector on the fan with the socket in the circuit board. 5. Press the fan’s connector firmly into the circuit board (socket highlighted).
Page 336 After you finish...
Page 337 Use the BMC interface to monitor boot-up status. 3. Confirm that the appliance node appears in the Grid Manager and that no alerts appear. After replacing the part, return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return &...
Page 338 Position Drive HDD00 HDD01 HDD02 HDD03 HDD04 HDD05 HDD06 HDD07 HDD08 HDD09 HDD10 HDD11 You can also use the Grid Manager to monitor the status of the SSD drives. Select NODES. Then select Storage Node > Hardware. If a drive has failed, the Storage RAID Mode field contains a message about which drive has failed.
Page 339 > Hardware. In the StorageGRID Appliance section of the page, verify that the Storage RAID mode is healthy. After replacing the part, return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information.
Page 340 • You have determined the location of the NIC to replace. • You have physically located the SGF6112 appliance where you are replacing the NIC in the data center. controlled shutdown of the appliance is required before removing the appliance from the rack.
Page 341 Device or Part name Description hic1/hic2 10/25-GbE Ethernet network ports in the two-port riser assembly mtc1/mtc2 1/10GBase-T management ports in the two-port riser assembly hic3/hic4 10/25-GbE Ethernet network ports in the one-port riser assembly Two-slot riser assembly Support for one of the 10/25-GbE NICs and the 1/10GBase- T NIC One-slot riser assembly Support for one of the 10/25-GbE NICs...
Page 342 ◦ One-slot riser assembly with one NIC...
Page 343 5. Open the blue latch (circled) on the NIC to be replaced and carefully remove the NIC from the riser assembly. Rock the NIC slightly to help remove the NIC from its connector. Don’t use excessive force. 6. Place the NIC on a flat anti-static surface. Reinstall the NIC Install the replacement NIC into the same location as the one that was removed.
Page 344 c. Locate the alignment hole on the two-slot riser assembly (circled) that aligns with a guide pin on the system board to ensure correct riser assembly positioning. d. Locate the guide pin on the system board...
Page 345 e. Position the riser assembly in the chassis, making sure that it aligns with the connector on the system board and guide pin. f. Carefully press the two-slot riser assembly in place along its center line, next to the blue-marked holes, until it is fully seated.
Page 346 c. Locate the alignment hole on the one-slot riser assembly (circled) that aligns with a guide pin on the system board to ensure correct riser assembly positioning. d. Locate the guide pin on the system board...
Page 347 If you have no other maintenance procedures to perform in the appliance, reinstall the appliance cover, return the appliance to the rack, attach cables, and apply power. After replacing the part, return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return &...
Page 348 • You have disconnected all cables and removed the appliance cover. About this task To prevent service interruptions, confirm that all other Storage Nodes are connected to the grid before starting the CMOS battery replacement or replace the battery during a scheduled maintenance window when periods of service disruption are acceptable.
Page 349 6. Use your finger or a plastic pry tool to press the retaining clip (highlighted) away from the battery to spring it from the socket. 7. Remove the battery and dispose of it properly. Reinstall the CMOS battery Install the replacement CMOS battery into the socket on the system board. Before you begin •...
Page 350 1. Wrap the strap end of the ESD wristband around your wrist, and secure the clip end to a metal ground to prevent static discharge. 2. Remove the CMOS battery from its packaging. 3. Press the replacement battery into the empty socket on the system board with the positive (+) side up until the battery snaps in place.
Page 351 6. Position the riser assembly in the chassis, making sure that it aligns with the connector on the system board and guide pin. 7. Carefully press the two-slot riser assembly in place along its center line, next to the blue-marked holes, until it is fully seated.
Page 352 a. To restore the BMC configuration to use a static IP, netmask, and gateway, enter the following commands: run-host-command ipmitool lan set 1 ipsrc static run-host-command ipmitool lan set 1 ipaddr Appliance_IP run-host-command ipmitool lan set 1 netmask Netmask_IP run-host-command ipmitool lan set 1 defgw ipaddr Default_gateway b.
Page 353 Wrap the strap end of an ESD wristband around your wrist and secure the clip end to a metal ground to prevent static discharge when working inside the appliance. Reinstall cover Before you begin You have completed all maintenance procedures inside the appliance. Steps 1.
Page 354 Reinstall the appliance in the cabinet or rack. Replace SGF6112 appliance You might need to replace the appliance if it is not functioning optimally or if it has failed. Before you begin • You have a replacement appliance with the same part number as the appliance you are replacing. •...
Page 355 To prevent degraded performance, don’t twist, fold, pinch, or step on the cables. Remove the failed appliance from the cabinet or rack. c. Note the position of the replaceable components (two power supplies, three NICs, and twelve SSDs) in the failed appliance. The twelve drives are in the following positions in the chassis (front of chassis with bezel removed shown): Drive...
Page 356 Follow the maintenance instructions provided for reinstalling the replaceable components. If you wish to retain the data on the drives, be sure to insert the SSD drives into the same drive slots they occupied in the failed appliance. If you don’t, the Appliance Installer will display a warning message and you will have to put the drives into the correct slots and reboot the appliance before the appliance can rejoin the grid.
Page 357 12. Confirm that the appliance node appears in the Grid Manager and that no alerts appear. After you finish After replacing the part, return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return &...
Page 358 6. Optional: If you are fully removing the appliance from the cabinet or rack, follow the instructions for the rail kit to remove the appliance from the rails. After replacing the part, return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return &...
Page 359 2. Tighten the captive screws on the controller front panel to secure the controller in the rack. 3. Wrap the strap end of the ESD wristband around your wrist, and secure the clip end to a metal ground to prevent static discharge. Reconnect the controller data cables and any SFP+ or SFP28 transceivers.
Page 360: How To Enable Storagegrid In Your Environment
How to enable StorageGRID in your environment Go to How to enable StorageGRID in your environment to learn how to test and enable applications in your StorageGRID environment. The storagegrid-enable documentation site provides examples and cookbooks that expand upon the product documentation in this site, and it describes some next steps in evaluating and integrating with StorageGRID.
Page 361: Legal Notices
Legal notices provide access to copyright statements, trademarks, patents, and more. Copyright https://www.netapp.com/company/legal/copyright/ Trademarks NETAPP, the NETAPP logo, and the marks listed on the NetApp Trademarks page are trademarks of NetApp, Inc. Other company and product names may be trademarks of their respective owners. https://www.netapp.com/company/legal/trademarks/ Patents A current list of NetApp owned patents can be found at: https://www.netapp.com/pdf.html?item=/media/11887-patentspage.pdf...
Page 362 NetApp. The use or purchase of this product does not convey a license under any patent rights, trademark rights, or any other intellectual property rights of NetApp.

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