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Table of Contents
- 1 Table of Contents
- 2 Troubleshoot Hardware Installation (SG100 and SG1000)
- 3 View Boot-Up Codes for Appliance
- 4 View Error Codes for Appliance
- 5 Hardware Setup Appears to Hang (SG100 and SG1000)
- 6 Troubleshoot Connection Issues (SG100 and SG1000)
- 7 Reboot Services Appliance While Storagegrid Appliance Installer Is Running
- Download this manual
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Table of Contents
Related Manuals for NetApp StorageGRID SD100
Summary of Contents for NetApp StorageGRID SD100
- Page 1 Troubleshoot hardware installation (SG100 and SG1000) StorageGRID NetApp March 03, 2022 This PDF was generated from https://docs.netapp.com/us-en/storagegrid-116/sg100-1000/viewing-boot- up-codes-for-appliance-sg100-and-sg1000.html on March 03, 2022. Always check docs.netapp.com for the latest.
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Page 2: Table Of Contents
Table of Contents Troubleshoot hardware installation (SG100 and SG1000)......... . ... -
Page 3: Troubleshoot Hardware Installation (Sg100 And Sg1000)
Troubleshoot hardware installation (SG100 and SG1000) If you encounter issues during the installation, you might find it helpful to review troubleshooting information related to hardware setup and connectivity issues. View boot-up codes for appliance When you apply power to the appliance, the BMC logs a series of boot-up codes. You can view these codes on a graphical console that is connected to the BMC management port. -
Page 4: View Error Codes For Appliance
b. Use settings 115200 8-N-1. c. View the codes printed over the serial terminal. 5. If you are using SOL, perform these steps: a. Connect to the IPMI SOL using the BMC IP address and login credentials. If you haven’t changed the BMC root account password, the factory-default value might be "calvin". - Page 5 Steps 1. From the BMC dashboard, select BIOS POST Code. 2. Review the information displayed for Current Code and the Previous Code. If any of the following error codes are shown, work with technical support to resolve the issue. Code Indicates 0x0E Microcode not found...
- Page 6 Code Indicates 0xD2 South bridge initialization error 0xD3 Some architectural protocols are not available 0xD4 PCI resource allocation error. Out of resources. 0xD5 No space for legacy option ROM 0xD6 No console output devices are found 0xD7 No console input devices are found 0xD8 Invalid password 0xD9...
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Page 7: Hardware Setup Appears To Hang (Sg100 And Sg1000)
Code Indicates 0xF1 MRC: ERR_IOT_MEM_BUFFER 0xF2 MRC: ERR_RC_INTERNAL 0xF3 MRC: ERR_INVALID_REG_ACCESS 0xF4 MRC: ERR_SET_MC_FREQ 0xF5 MRC: ERR_READ_MC_FREQ 0x70 MRC: ERR_DIMM_CHANNEL 0x74 MRC: ERR_BIST_CHECK 0xF6 MRC: ERR_SMBUS 0xF7 MRC: ERR_PCU 0xF8 MRC: ERR_NGN 0xF9 MRC: ERR_INTERLEAVE_FAILURE Hardware setup appears to hang (SG100 and SG1000) The StorageGRID Appliance Installer might not be available if hardware faults or cabling errors prevent the appliance from completing its boot-up processing. -
Page 8: Reboot Services Appliance While Storagegrid Appliance Installer Is Running
Unable to connect to appliance If you cannot connect to the services appliance, there might be a network issue, or the hardware installation might not have been completed successfully. Steps 1. Try to ping the appliance using the IP address for the appliance : ping services_appliance_IP 2. - Page 9 maintenance mode. (This option is available only when the controller is in maintenance mode.) Select this option if there are additional maintenance operations you need to perform on the node before rejoining the grid. The services appliance is rebooted.
- Page 10 NetApp. The use or purchase of this product does not convey a license under any patent rights, trademark rights, or any other intellectual property rights of NetApp.
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