Troubleshoot Hardware Installation (Sg6000) - NetApp StorageGRID SG6000 Manual

Troubleshoot hardware installation (SG6000)

If you encounter issues during the installation, you might find it helpful to review
troubleshooting information related to hardware setup and connectivity issues.
View boot-up codes for SG6000-CN controller
When you apply power to the appliance, the BMC logs a series of boot-up codes for the
SG6000-CN controller. You can view these codes in several ways.
What you'll need
• You know how to access the BMC dashboard.
• If you want to use serial-over-LAN (SOL), you have experience using IPMI SOL console applications.
Steps
1. Select one of the following methods for viewing the boot-up codes for the appliance controller, and gather
the required equipment.
Method
VGA console
KVM
Serial port
SOL
2. If you are using a VGA console, perform these steps:
a. Connect a VGA-capable monitor to the VGA port on the back of the appliance.
b. View the codes displayed on the monitor.
3. If you are using BMC KVM, perform these steps:
a. Connect to the BMC management port and log into the BMC web interface.
b. Select Remote Control.
c. Launch the KVM.
d. View the codes on the virtual monitor.
4. If you are using a serial port and terminal, perform these steps:
a. Connect to the DB-9 serial port on the back of the appliance.
b. Use settings
115200
c. View the codes printed over the serial terminal.
5. If you are using SOL, perform these steps:
8-N-1.
Required equipment
• VGA-capable monitor
• VGA cable
• RJ-45 cable
• DB-9 serial cable
• Virtual serial terminal
• Virtual serial terminal
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