NetApp StorageGRID Webscale SG5700 Series Hardware Installation And Maintenance Manual
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- Page 1 StorageGRID Webscale 11.0 ® Hardware Installation and Maintenance Guide For StorageGRID Webscale SG5700 Series Appliances January 2018 | 215-12407_B0 doccomments@netapp.com...
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Page 3: Table Of Contents
Table of Contents | 3 Contents StorageGRID Webscale appliance overview ..........5 Controllers in the StorageGRID Webscale appliance ..........7 Installation overview .................. 10 Preparing for installation ................12 Preparing the site ....................... 12 Unpacking the boxes ....................13 Obtaining additional equipment and tools ..............14 Web browser requirements .................. - Page 4 4 | Hardware Installation and Maintenance Guide for SG5700 Appliances Replacing the E2800 controller ................. 58 Replacing the E5700SG controller ................61 Replacing other hardware components ..............63 Copyright information ................64 Trademark information ................65 How to send comments about documentation and receive update notifications ....................
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Page 5: Storagegrid Webscale Appliance Overview
StorageGRID Webscale appliance overview The SG5700 StorageGRID Webscale appliance is an integrated storage and computing platform that operates as a Storage Node in a StorageGRID Webscale grid. The appliance can be used in a hybrid grid environment that combines appliance Storage Nodes and virtual (software-based) Storage Nodes. - Page 6 6 | Hardware Installation and Maintenance Guide for SG5700 Appliances The SG5712 includes two controllers and two power-fan canisters. E2800 controller (storage controller) E5700SG controller (compute controller) Power-fan canisters Model SG5760 This figure shows the front and back of the SG5760 model, a 4U enclosure that holds 60 drives in 5 drive drawers.
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Page 7: Controllers In The Storagegrid Webscale Appliance
Fan canister (1 of 2) Power canister (1 of 2) Related information NetApp E-Series Systems Documentation Center Controllers in the StorageGRID Webscale appliance Both the SG5712 and SG5760 models of the StorageGRID Webscale appliance include an E5700SG controller and an E2800 controller. You should review the diagrams to learn the differences between the controllers. - Page 8 8 | Hardware Installation and Maintenance Guide for SG5700 Appliances Port Type Interconnect 16Gb/s Fibre Channel Connect the E5700SG controller to the ports 1 and 2 (FC), optical SFP+ E2800 controller. Diagnostic and Reserved for technical support use. • RJ-45 serial port support ports •...
- Page 9 StorageGRID Webscale appliance overview | 9 Port Type Interconnect 16Gb/s FC optical SFP+ Connect the E2800 controller to the E5700SG ports 1 and 2 controller. Management 1-Gb (RJ-45) Ethernet • Port 1 connects to the network where you ports 1 and 2 access SANtricity System Manager on a browser.
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Page 10: Installation Overview
Installation overview You can install one or more StorageGRID Webscale appliances when you first deploy StorageGRID Webscale, or you can add appliance Storage Nodes later as part of an expansion. You might also need to install an appliance Storage Node as part of a recovery operation. Installing a StorageGRID Webscale appliance includes two primary phases. - Page 11 Installation overview | 11 Related tasks Preparing for installation on page 12 Installing the hardware on page 24 Configuring the hardware on page 33 Related information VMware installation Red Hat Enterprise Linux or CentOS installation Ubuntu or Debian installation Expanding a StorageGRID Webscale grid Recovery and maintenance...
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Page 12: Preparing For Installation
Steps 1. Confirm that the site meets the requirements for temperature, humidity, altitude range, airflow, heat dissipation, wiring, power, and grounding. See the NetApp Hardware Universe for more information. 2. If you are installing the SG5760 model, confirm that your location provides 240-volt AC power. -
Page 13: Unpacking The Boxes
Preparing for installation | 13 Unpacking the boxes Before installing the StorageGRID Webscale appliance, unpack all boxes and compare the contents to the items on the packing slip. SG5712 appliance with 12 drives installed SG5760 appliance with no drives installed Rail kit with instructions Front bezel for the appliance SG5760: Handles... -
Page 14: Obtaining Additional Equipment And Tools
14 | Hardware Installation and Maintenance Guide for SG5700 Appliances Cables and connectors The shipment for the StorageGRID Webscale appliance includes the following cables and connectors: Two power cords for your country. Your cabinet might have special power cords Two optical cables for the FC interconnect ports that you use instead of the power cords that ship Eight SFP+ transceivers, compatible with both with the appliance. -
Page 15: Web Browser Requirements
Preparing for installation | 15 Service laptop Optional tools Power drill with Phillips head bit Supported web browser Flashlight SSH client, such as PuTTY Mechanized lift for SG5760 1-Gb (RJ-45) Ethernet port Web browser requirements You must use a supported web browser. Web browser Minimum supported version Google Chrome... - Page 16 16 | Hardware Installation and Maintenance Guide for SG5700 Appliances protocol access to the grid, so the Grid Network can be isolated and secured. The Client Network is optional. • Management network for SANtricity System Manager: This network provides access to SANtricity System Manager on the E2800 controller, allowing you to monitor and manage the hardware components in the appliance.
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Page 17: 10/25-Gbe Port Connections For The E5700Sg Controller
Preparing for installation | 17 Port Type of port Function 10/25-GbE ports 1-4 10-GbE or 25-GbE Connect to the Grid Network and the on the E5700SG Client Network for StorageGRID The SFP+ Note: controller Webscale. See “10/25-GbE port transceivers connections for the E5700SG included with the controller.”... - Page 18 18 | Hardware Installation and Maintenance Guide for SG5700 Appliances Callout Which ports are bonded Ports 2 and 4 are bonded together for the Grid Network. When using Fixed port bond mode, the ports can be bonded using active-backup mode or Link Aggregation Control Protocol mode (LACP 802.3ad).
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Page 19: Gathering Installation Information
Preparing for installation | 19 Gathering installation information As you install and configure the StorageGRID Webscale appliance, you must make decisions and gather information about Ethernet switch ports, IP addresses, and port and network bond modes. You can use the following tables to record the required information for each network you connect to the appliance. - Page 20 20 | Hardware Installation and Maintenance Guide for SG5700 Appliances Table 2: Information needed to connect the E5700SG controller to the Admin Network The Admin Network for StorageGRID Webscale is an optional network, used for system administration and maintenance. The appliance connects to the Admin Network using the 1-GbE management port 1 on the E5700SG controller.
- Page 21 Preparing for installation | 21 Information needed Your value Port bond mode Choose one: • Fixed (default) • Aggregate Switch port for port 1 (Client Network for Fixed mode) Switch port for port 2 (Grid Network for Fixed mode) Switch port for port 3 (Client Network for Fixed mode) Switch port for port 4 (Grid Network for Fixed mode)
- Page 22 22 | Hardware Installation and Maintenance Guide for SG5700 Appliances Information needed Your value Grid Network subnets (CIDR) If you are not using the Client Note: Network, the default route will automatically be added to the Grid Network. Table 5: Information needed to connect the E5700SG controller to the Client Network The Client Network for StorageGRID Webscale is an optional network, used to provides client protocol access to the grid.
- Page 23 Preparing for installation | 23 Related references Reviewing appliance network connections on page 15...
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Page 24: Installing The Hardware
Sign in with your username and password. b. Select Products > My Products. c. Confirm that the new serial number is listed. d. If it is not, follow the instructions for new NetApp customers. New NetApp customer a. Click Register Now, and create an account. -
Page 25: Installing The Appliance In A Cabinet Or Rack
Installing the hardware | 25 Installing the appliance in a cabinet or rack You must install rails in your cabinet or rack and then slide the appliance onto the rails. If you have an SG5760, you must also install the drives after installing the appliance. Before you begin •... -
Page 26: Cabling The Appliance
26 | Hardware Installation and Maintenance Guide for SG5700 Appliances d. Pressing gently on the top of the drive, rotate the drive handle down until the drive snaps into place. e. After installing the first 12 drives, slide the drawer back in by pushing on the center and closing both levers gently. - Page 27 Installing the hardware | 27 Port Type of port Function Two interconnect ports 16Gb/s FC optical Connect the two controllers to each on each controller SFP+ other. Management port 1 on 1-Gb (RJ-45) Ethernet Connects to the network where you the E2800 controller access SANtricity System Manager.
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Page 28: Connecting Power Cords And Applying Power
28 | Hardware Installation and Maintenance Guide for SG5700 Appliances Connect this port... To this port... Interconnect port 1 on the E2800 controller Interconnect port 1 on the E5700SG controller Interconnect port 2 on the E2800 controller Interconnect port 2 on the E5700SG controller 2. -
Page 29: Viewing Boot-Up Status Codes
Installing the hardware | 29 2. Connect the two power cords to the appliance. 3. Connect the two power cords to different power distribution units (PDUs) in the cabinet or rack. 4. Turn on the two power switches on the appliance. •... -
Page 30: Status Indicators On The E5700Sg Controller
30 | Hardware Installation and Maintenance Guide for SG5700 Appliances Controller Seven-segment display E2800 controller Shows 99, which is the default ID for an E-Series controller shelf. E5700SG Shows HO, followed by a repeating sequence of two numbers. controller HO -- IP address for Admin Network -- IP address for Grid Network HO In the sequence, the first set of numbers is the DHCP-assigned IP address for the controller's management port 1. - Page 31 Installing the hardware | 31 Display State Description Seven-segment Shows a diagnostic code Seven-segment display sequences enable you display to understand errors and the operational state of the appliance. Expansion Port Amber These LEDs are always amber (no link Attention LEDs established) because the appliance does not use the expansion ports.
- Page 32 SATA drive initialization. Alternate boot code. Booting OS. DDR4 training failed. No memory installed. The installation script was not found. Installation or communication with the E2800 controller has failed. Related references Troubleshooting the hardware installation on page 54 Related information NetApp Support...
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Page 33: Configuring The Hardware
Configuring the hardware After applying power to the appliance, you must configure SANtricity System Manager, which is the software you will use to monitor the hardware. You must also configure the network connections that will be used by StorageGRID Webscale. Configuring SANtricity System Manager You can use SANtricity System Manager to monitor the status of the storage disks and hardware components in your StorageGRID Webscale appliance. - Page 34 34 | Hardware Installation and Maintenance Guide for SG5700 Appliances b. Configure the IP address for the Ethernet port on the service laptop: • IP address: 192.168.128.100 • Subnet mask: 255.255.255.0 c. Open a web browser on the service laptop, and enter this URL: https://192.168.128.101 The login page for SANtricity System Manager appears.
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Page 35: Setting The Ip Address For The E2800 Management Port
Configuring the hardware | 35 Related tasks Setting the IP address for the E2800 management port on page 35 Related references Web browser requirements on page 15 Setting the IP address for the E2800 management port Management port 1 on the E2800 controller connects the appliance to the management network for SANtricity System Manager. - Page 36 36 | Hardware Installation and Maintenance Guide for SG5700 Appliances 5. For step 1 of the Configure Management Ports wizard, make sure Port P1 is selected, and click Next. 6. For step 2 of the Configure Management Ports wizard, configure the network settings for port a.
- Page 37 Configuring the hardware | 37 b. Make sure Manually specify static configuration is selected. c. Change the IP address of port 1 to a routable management IP address, subnet mask, and gateway. 8. If you selected Enable IPv6: a. Click Next. b.
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Page 38: Setting Up Santricity System Manager
38 | Hardware Installation and Maintenance Guide for SG5700 Appliances 9. Click Finish. When the new IP address becomes active, your web browser loses its connection to SANtricity System Manager. 10. If you connected the service laptop directly to management port 1: a. -
Page 39: Reviewing The Hardware Status In Santricity System Manager
Configuring the hardware | 39 a. Select Help to access the online help for SANtricity System Manager. b. Use the Settings > System > Security key management section of the online help to learn about Drive Security. c. Follow the “How To” instructions to create and manage the security key. Attention: The E2800 controller acts as a simplex controller. - Page 40 40 | Hardware Installation and Maintenance Guide for SG5700 Appliances 4. Review the information displayed for appliance hardware and confirm that all hardware components have a status of Optimal. a. Click the Hardware tab. b. Click Show back of shelf. From the back of the shelf, you can view the E2800 controller, the power and fan canisters in the appliance, the battery in the E2800 controller, and component temperatures.
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Page 41: Configuring Storagegrid Webscale Connections
Configuring the hardware | 41 c. To see the settings for the E2800 controller, select Controller A and select View settings from the context menu. d. To see the setting for other components in the back of the shelf, select the component you want to view. - Page 42 42 | Hardware Installation and Maintenance Guide for SG5700 Appliances • Look at the seven-segment display on the E5700SG controller. If management port 1 and 10/25-GbE ports 2 and 4 on the E5700SG controller are connected to networks with DHCP servers, the controller attempts to obtain dynamically assigned IP addresses when you power on the enclosure.
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Page 43: Configuring Network Links
Configuring the hardware | 43 b. Open a web browser on the service laptop. c. Enter this URL for the StorageGRID Webscale Appliance Installer: http://169.254.0.1:8080 The StorageGRID Webscale Appliance Installer Home page appears. The information and messages shown when you first access this page depend on how your appliance is currently connected. - Page 44 44 | Hardware Installation and Maintenance Guide for SG5700 Appliances Callout Which ports are bonded Ports 1 and 3 are bonded together for the Client Network, if this network is used. Ports 2 and 4 are bonded together for the Grid Network. This figure shows how the four 10/25-GbE ports are bonded in aggregate port bond mode.
- Page 45 Configuring the hardware | 45 Port bond Network bond Client Network disabled Client Network enabled mode mode (default) Fixed Active- • Ports 2 and 4 use an active- • Ports 2 and 4 use an (default) Backup backup bond for the Grid active-backup bond (default) for the Grid Network.
- Page 46 46 | Hardware Installation and Maintenance Guide for SG5700 Appliances 2. If you plan to use the 25-GbE link speed for the 10/25 GbE ports, select 25GbE from the Link speed drop-down list. The network switches you are using for the Grid Network and the Client Network must also support and be configured for this speed.
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Page 47: Setting The Ip Configuration
Configuring the hardware | 47 5. When you are satisfied with your selections, click Save. You might lose your connection if you made changes to the network or link you are Note: connected through. If you are not reconnected within 1 minute, re-enter the URL for the StorageGRID Webscale Appliance Installer using one of the other IP addresses assigned to the appliance: http://E5700SG_Controller_IP:8080... - Page 48 48 | Hardware Installation and Maintenance Guide for SG5700 Appliances Steps 1. From the menu bar of the StorageGRID Webscale Appliance Installer, click Configure Networking > IP Configuration. The IP Configuration page appears. This example shows the Grid Network section of the page with IP Assignment set to DHCP.
- Page 49 Configuring the hardware | 49 This section of the page appears if the Admin Network is enabled on the Link Configuration page. When you configure the Admin Network, you specify the IP address, gateway, and subnets used for Management Port 1 on the controller (the leftmost 1-GbE RJ45 port). a.
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Page 50: Verifying Network Connections
50 | Hardware Installation and Maintenance Guide for SG5700 Appliances a. If you plan to use a static IP address for the appliance on the Client Network, select Static. b. Enter the static IPv4 address, using CIDR notation. c. Click Save. d. -
Page 51: Optional: Changing To Raid6 Mode (Sg5760 Only)
Configuring the hardware | 51 Optional: Changing to RAID6 mode (SG5760 only) If you have an SG5760 with 60 drives, you can change the volume configuration from its default and recommended setting, Dynamic Disk Pools (DDP), to RAID6. You can only change the mode before deploying the StorageGRID Webscale appliance Storage Node. -
Page 52: Optional: Remapping Network Ports For The Appliance
52 | Hardware Installation and Maintenance Guide for SG5700 Appliances is any of the IP addresses for the E5700SG controller. E5700SG_Controller_IP 2. From the menu bar, select Advanced > RAID Mode. 3. On the Configure RAID Mode page, select RAID6 from the Mode drop-down list. 4. -
Page 53: Where To Go Next
Where to go next After installing and configuring the StorageGRID Webscale appliance, you are ready to deploy the appliance as a Storage Node in a StorageGRID Webscale grid. • To deploy an appliance Storage Node in a new StorageGRID Webscale grid, see the appropriate StorageGRID Webscale Installation Guide . -
Page 54: Troubleshooting The Hardware Installation
Troubleshooting the hardware installation If you encounter issues during the installation, you might find it helpful to review troubleshooting information related to hardware setup and connectivity issues. Related tasks Hardware setup appears to hang on page 54 Related references Troubleshooting connection issues on page 55 Hardware setup appears to hang The StorageGRID Webscale Appliance Installer might not be available if hardware faults or cabling... -
Page 55: He Error: Error Synchronizing With Santricity Os Software
Troubleshooting the hardware installation | 55 Related information E5700 and E2800 System Monitoring Guide HE error: Error synchronizing with SANtricity OS Software The seven-segment display on the E5700SG controller shows an HE error code if the StorageGRID Webscale Appliance Installer cannot synchronize with SANtricity OS Software. About this task If the E5700SG controller controller displays HE on its seven-segment display, perform this corrective action. -
Page 56: Rebooting The E5700Sg Controller While The Storagegrid Webscale Appliance Installer Is Running
56 | Hardware Installation and Maintenance Guide for SG5700 Appliances b. If you receive no response from the ping, confirm you are using the correct IP address. You can use the IP address of the appliance on the Grid Network, the Admin Network, or the Client Network. -
Page 57: Maintaining A Storagegrid Webscale Appliance
Maintaining a StorageGRID Webscale appliance You might need to upgrade the SANtricity OS Software on the E2800 controller, replace the E2800 controller or the E5700SG controller, or replace specific components. The procedures in this section assume that the appliance has already been deployed as a Storage Node in a StorageGRID Webscale grid. -
Page 58: Replacing The E2800 Controller
If all drives are secured, you have reviewed the steps in the simplex E2800 controller replacement procedure, which include downloading and installing E-Series SANtricity Storage Manager from the NetApp Support Site and then using the Enterprise Management Window (EMW) to unlock the secured drives after you have replaced the controller. - Page 59 Maintaining a StorageGRID Webscale appliance | 59 About this task You can determine if you have a failed controller canister in two ways: • The Recovery Guru in SANtricity System Manager directs you to replace the controller. • The amber Attention LED on the controller is on, indicating that the controller has a fault. The appliance Storage Node will not be accessible when you replace the controller.
- Page 60 60 | Hardware Installation and Maintenance Guide for SG5700 Appliances c. Shut down the E5700SG controller: shutdown -h now d. Wait for any data in cache memory to be written to the drives. The green Cache Active LED on the back of the E2800 controller is on when cached data needs to be written to the drives.
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Page 61: Replacing The E5700Sg Controller
7. Confirm that the new controller is Optimal, and collect support data. Related information Replacing a Failed E2800 Controller Canister (Simplex Configuration) NetApp E-Series Systems Documentation Center NetApp Downloads Replacing the E5700SG controller You might need to replace the E5700SG controller if it is not functioning optimally or if it has failed. - Page 62 62 | Hardware Installation and Maintenance Guide for SG5700 Appliances b. Stop all StorageGRID Webscale services: /etc/init.d/servermanager stop c. Shut down the E5700SG controller: shutdown -h now d. Wait for any data in cache memory to be written to the drives. The green Cache Active LED on the back of the E2800 controller is on when cached data needs to be written to the drives.
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Page 63: Replacing Other Hardware Components
5. Confirm that the appliance Storage Node appears in the Grid Management Interface and that no alarms appear. Related information NetApp E-Series Systems Documentation Center Replacing other hardware components You might need to replace a drive, fan, power supply, or battery in the StorageGRID Webscale appliance. -
Page 64: Copyright Information
NetApp assumes no responsibility or liability arising from the use of products described herein, except as expressly agreed to in writing by NetApp. The use or purchase of this product does not convey a license under any patent rights, trademark rights, or any other intellectual property rights of NetApp. -
Page 65: Trademark Information
Trademark information NETAPP, the NETAPP logo, and the marks listed on the NetApp Trademarks page are trademarks of NetApp, Inc. Other company and product names may be trademarks of their respective owners. http://www.netapp.com/us/legal/netapptmlist.aspx... -
Page 66: How To Send Comments About Documentation And Receive Update Notifications
Twitter account @NetAppDoc. You can also contact us in the following ways: • NetApp, Inc., 495 East Java Drive, Sunnyvale, CA 94089 U.S. • Telephone: +1 (408) 822-6000 • Fax: +1 (408) 822-4501 •... -
Page 67: Index
Index | 67 Index connections overview 10/25-GbE ports included in product shipment bond modes required for installation setting link speed Client Network configuring IP address for appliance described comments active-backup bond mode how to send feedback about documentation setting controller software upgrade active-backup mode E2800 controller described... - Page 68 68 | Hardware Installation and Maintenance Guide for SG5700 Appliances described installation overview gathering data for rebooting phases replacing planning setting IP addresses for StorageGRID Webscale troubleshooting seven-segment display and status LEDs troubleshooting connection issues email alerts IP address setting up for the appliance E2800 management port errors E5700SG...
- Page 69 Index | 69 components E2800 controller tools E5700SG controller required for installation troubleshooting connection issues hardware setup hangs SANtricity OS Software installation upgrading on E2800 controller LEDs on E5700SG controller SANtricity System Manager seven-segment display accessing seven-segment display on E5700SG controller configuring unable to connect to the appliance initial set up...
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