Power Does Not Turn On; The Machine Does Not Start Printing; Media Get Jammed / Media Is Soiled; Troubleshooting - MIMAKI Tx300P-1800 Operation Manual

Chapter5 Troubleshooting

Troubleshooting

Take appropriate actions as described below before taking the trouble as a failure.
If still the problem is not solved after troubleshooting, contact your dealer or an office of MIMAKI.

Power does not turn on

In most cases, this is due to improper connection of the power cable for the machine or computer. Check that the power
cable is connected properly.
Has the power cable been connected
between the machine and a power plug
socket ?
Is the main switch ON ?
Is the power switch located on the front of
machine "ON" ?

The machine does not start printing

This occurs when the data is not being transmitted to the machine properly.
It can also occur when the printing function does not work properly or the media is not set correctly.
Is the correct interface cable used ?
Is the interface cable properly connected ?
Is the message on the display indicating that
ink has run out ?

Media get jammed / media is soiled

Media jamming or stained media is considered to be due to the use of an unsuitable media or improper setting of media.
Is a recommended media used ?
Is the media not curled or bent ends ?
Is the media hanging down along the
platen ?
5-2
Yes
Yes
No
Securely connect the power cable.
No
Turn on the main switch. (
No
Turn on the power switch on the front of the machine.
No
Use the cable exclusive for the device.
No
Securely connect the interface cable.
Yes
Replace the ink pack with a new one.
No
Use recommended media.
No
Avoid using any media with curls or bent ends.
No
Use a take-up device or set the media again on the
machine. ( P.2-16 , P.2-9)
P.1-14)