Crease And Two-Sided Trimmer Troubleshooting - Xerox PrimeLink B9100 User Manual

Crease and Two-Sided Trimmer Troubleshooting

C C r r e e a a s s e e a a n n d d T T w w o o - - S S i i d d e e d d T T r r i i m m m m e e r r P P a a p p e e r r J J a a m m s s
The following occurs when there are faults such as paper jams, open doors or covers, or a printer
malfunction:
• The printer stops printing and a fault message appears on the printer control panel.
• The message includes an illustration that shows the location of the fault and a brief explanation
of corrective actions to clear the fault.
• Paper jams can occur in multiple areas of the printer and in any optional device that is connected
to the printer. When a paper jam occurs, the illustration changes to show the multiple locations
and the required corrective actions.
• If a fault occurs with an optional device, an indicator illuminates on the optional device control
panel and shows the corresponding area on the device where the fault occurred.
When you clear paper jams, always refer to the following information:
• Do not power off the printer when removing paper jams.
• Paper jams can be removed with the printer still powered on. When you power off the printer, all
information stored to the system memory is erased.
• Before resuming print jobs, clear all paper jams.
• To avoid possible print defects, do not touch components inside the printer.
• Before you proceed with print jobs, ensure that all paper jams, including any small, torn pieces of
paper, are cleared.
• Gently, remove the paper, taking care not to tear it. If paper is torn, ensure that you remove all
torn pieces of paper.
• After you remove the paper jams, close all doors and covers. When doors or covers are open, the
printer does not print.
• After you clear a paper jam, printing resumes automatically from the state before the paper jam
occurred.
• If all paper jams are not cleared, an error message continues to appear on the printer control
panel. To clear any remaining paper jams, refer to the printer control panel for instructions and
information.
Xerox ® PrimeLink ® B9100/B9110/B9125/B9136 Copier/Printer
Crease and Two-Sided Trimmer
User Guide
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