Xerox PrimeLink B9100 User Manual page 188

Troubleshooting
Symptoms
Check
The drum cartridge is depleted
or damaged.
White dots appear The paper in use is unsuitable.
in black filled areas.
The drum cartridge is depleted
or damaged.
Is the paper damp?
• Printed toner
smudges when
The paper in use is unsuitable.
rubbed with
your finger.
• Toner is not
fused to the
paper.
• The paper is
dirtied with
toner.
The entire paper The drum cartridge is depleted
area is printed or damaged.
black.
High-voltage power supply
malfunction.
188 Xerox ® PrimeLink
User Guide
® B9100/B9110/B9125/B9136 Copier/Printer
Action
Contact Xerox Technical Customer Support.
Load suitable paper.
Contact Xerox Technical Customer Support.
Replace with paper from a new ream.
Load suitable paper.
Contact Xerox Technical Customer Support.
Contact Xerox Technical Customer Support.