Xerox PrimeLink B9100 User Manual page 199

Symptoms
T T h h e e P P r r i i n n t t e e d d R R e e s s u u l l t t i i s s n n o o t t a a s s E E x x p p e e c c t t e e d d
Symptoms
Printing performed with a
different paper size
If No, go to the next
symptom.
The image is cut off from
the edge of the paper
If No, go to the next
symptom.
The printed font differs from
the font specified on the
computer
If No, go to the next
symptom.
Printing is slow
If No, go to the next
symptom.
The settings specified for
print options do not take
effect
If No, go to the next
symptom.
The printed image expands
beyond the margins of the
paper.
Yes/No Cause and Action
Cause
Action
Yes/No Cause and Action
Yes Cause The paper size provided is different from the size
specified for the tray.
Action Change the paper size loaded in the tray, or change the
print options to specify a tray that contains the
appropriate size.
Yes Cause The image exceeds the printable area of the printer.
Action Increase the printable area of the printer, or decrease
the document print area.
Yes Cause Font replacement is configured on the print driver.
Action Check the font replacement table.
If the problem is not solved, go to the next Cause and
Action.
Cause Non-standard fonts are used for printing.
Action Verify the application or print driver settings. If you are
using PostScript, download the required fonts.
Yes Cause The print mode specifies print quality.
Action When you print image data that has image quality as a
priority, such as pictures, the print speed decreases. In
the print mode, clear the check box for the image
quality priority.
Yes Cause A print driver for another model is in use.
Action Install the print driver for this printer model.
If the problem is not solved, go to the next Cause and
Action.
Cause The optional device cannot be attached to the printer.
Action Verify that the optional device attached is compatible
with the printer, and reset the printer configuration.
Yes Cause The image exceeds the printable area of the printer.
Action Increase the printable area of the printer, or decrease
the document print area.
Xerox ® PrimeLink ®
An error occurred in the printer.
Check the error details. If the problem still persists,
contact Xerox Technical Customer Support.
B9100/B9110/B9125/B9136 Copier/Printer
Troubleshooting
199
User Guide