Symptoms
P P r r o o b b l l e e m m s s w w i i t t h h S S e e n n d d i i n n g g E E m m a a i i l l
Symptoms
Unable to send email
Yes/No
Cause and Action
Cause
Is the login name entered correctly in the printer?
Action
Verify that the login name is entered correctly in the
printer.
If the problem is not solved, go to the next Cause and
Action.
Cause
Is the password entered correctly in the printer?
Action
Verify that the password is entered correctly in the
printer.
Yes/
No
Cause and Action
Yes
Cause
The email address is incorrect
Action
Verify that the email address is correct.
If the problem is not solved, go to the next Cause and
Action.
Cause
The maximum sending email size is exceeded.
Action
Change the maximum sending email size, or reduce the
resolution.
For maximum email size, refer to Xerox
B9100/B9110/B9125/B9136 Copier/Printer System
Administrator Guide.
Xerox
®
PrimeLink
®
B9100/B9110/B9125/B9136 Copier/Printer
Troubleshooting
®
PrimeLink
®
203
User Guide