Interface Decurler Module Troubleshooting - Xerox PrimeLink B9100 User Manual

Interface Decurler Module Troubleshooting

P P a a p p e e r r J J a a m m s s o o n n t t h h e e I I n n t t e e r r f f a a c c e e D D e e c c u u r r l l e e r r M M o o d d u u l l e e
The following occurs when there are faults, such as paper jams, open doors or covers, or printer
malfunctions:
• The printer stops running and an error message appears on the printer touch screen.
• The message includes an illustration that shows the location of the fault and the corrective
actions for clearing the fault.
• Paper jams can occur in multiple areas of the printer and any optional devices connected to the
printer. When multiple jams occur, the illustration changes to show the multiple locations and the
required corrective actions.
• If a fault occurs with an optional device, a status indicator on that device control panel shows the
corresponding area on the device where the fault occurred.
When you clear paper jams, always refer to the following information:
• Do not power off the printer when removing paper jams.
• Paper jams can be removed with the printer still powered on. When the printer is powered off, all
information stored to the system memory is erased.
• Clear all paper jams before resuming print jobs.
• Do not touch components inside the printer. Touching components can cause print defects.
• Before proceeding with print jobs, ensure that all paper jams are cleared.
• Gently remove the paper and take care not to tear it. If paper is torn, ensure that you remove all
the torn paper pieces.
• After removing paper jams, close all doors and covers. The printer cannot print when doors or
covers are open.
• After clearing a paper jam, printing automatically resumes from the state before the paper jam
occurred.
• If all paper jams are not cleared, an error message continues to appear on the printer touch
screen. To clear any remaining jams, refer to the printer touch screen for instructions and
information.
Xerox ® PrimeLink ® B9100/B9110/B9125/B9136 Copier/Printer
Interface Decurler Modules
User Guide
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