Can Feed The Media But Cannot Print - SATO S84-ex Operator's Manual
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Also See for S84-ex:
- Programming reference manual (452 pages) ,
- Operator's manual (380 pages) ,
- Configuration manual (2 pages)
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No.
What to check
4
Is the media guide set correctly?
5
Is the correct sensor type set?
6
Is the sensitivity of the sensor set correctly?
7
Is the platen roller dirty?
8
Is the platen roller damaged?
9
Does the interface operate correctly?
10
Is the data or signal sent from the computer
incorrect?
11
Is the main (CONT) PCB defective?
8.4.3
Can Feed the Media but Cannot Print
No.
What to check
1
Are the media and ribbon designed for the
product?
2
Is the correct sensor type set?
3
Is the print head installed correctly?
4
Is the pressure of the print head too strong or too
weak?
5
Is the print head dirty or is there a label attached
to it?
6
Is the media sensor dirty?
7
Does the interface operate correctly?
8
Is the data or signal sent from the computer
incorrect?
Countermeasure
Adjust the media guide.
Set a correct sensor type.
Adjust the sensor level.
If the platen roller is dirty, clean it using the
cleaning kit.
For product cleaning, refer to
Cleaning the Print Head and Platen
Replace the platen roller.
Check the interface according to the
Troubleshooting.
Power on the device again.
Check the data sent from the computer and
communication conditions.
Replace the main (CONT) PCB.
Contact a SATO reseller or technical service
center for replacement.
Countermeasure
Use the media and ribbon designed for the
product.
Set a correct sensor type.
Install the print head correctly.
Adjust the pressure of the print head with the
head pressure adjustment dial.
If the print head is dirty, clean it using the
cleaning pen. If a label is attached to the print
head, remove it.
If the glue of label is attached to the print head,
clean it using a cleaning kit.
Do not clean using a hard object. Doing so could
cause damage to the print head.
For product cleaning, refer to
Cleaning the Print Head and Platen
If the media sensor is dirty, clean it using the
cleaning kit.
For product cleaning, refer to
Cleaning the Print Head and Platen
Check the interface according to the
Troubleshooting.
Power on the device again.
Check the data sent from the computer and
communication conditions.
S84-ex/S86-ex Operator Manual
8 Troubleshooting
Section 7.2
Roller.
Interface
Section 7.2
Roller.
Section 7.2
Roller.
Interface
313
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Table of Contents
Troubleshooting
