Error Recovery; Figure 4-1. Troubleshooting Flowchart - HPE Compaq StorageWorks SSL2000 Series Maintenance And Service Manual

4-2 Compaq StorageWorks SSL2000 Series Library Maintenance and Service Guide

Error Recovery

Figure 4-1 outlines the recommended steps for error recovery. You should follow this chart in
all cases.
Error Recovery Procedures (ERPs) are listed in detail in Table 4-1; FSCs are listed in Table 4-2.
An ERP is also listed for each FSC.
No FSC displayed. Normal front
panel operation
Cycle the power
Check configuration in Appendix C

Figure 4-1. Troubleshooting flowchart

TROUBLESHOOTING
AND ERROR RECOVERY
ERROR, FAULT, MALFUNCTION
Determine Suspected Error Type
PLATFORM
to the library
Retry
CARTRIDGE ERROR
FSC might/might not be displayed
Cartridge will not eject
Normal operation impossible
GENERAL DRIVE
FSC and ERP displayed on
control panel
Follow the ERP on
the control panel
Find FSC in Table 4-2
Follow the ERP in Table 4-1
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