HPE StoreVirtual 3000 Administrator's Manual
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HPE StoreVirtual 3000 Administrator's Manual

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HPE StoreVirtual 3000 File Controller
Administrator Guide
Abstract
This document describes how to install, configure, and maintain HPE StoreVirtual 3000 File
Controller and is intended for system administrators. For the latest version of this guide, go to
https://www.hpe.com/support/manuals.
Part Number: C8S69-96121A
Published: March 2017
Edition: 1

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  • Page 1 HPE StoreVirtual 3000 File Controller Administrator Guide Abstract This document describes how to install, configure, and maintain HPE StoreVirtual 3000 File Controller and is intended for system administrators. For the latest version of this guide, go to https://www.hpe.com/support/manuals. Part Number: C8S69-96121A...
  • Page 2 © 2016, 2017 Hewlett Packard Enterprise Development LP Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Contents HPE StoreVirtual 3000 File Controller............8 Features.............................. 8 Hardware components........................8 HPE StoreVirtual 3000 File Controller hardware components ..........8 Software components..........................9 Installing HPE StoreVirtual 3000 File Controller ........10 Setup overview..........................10 Default roles..........................10 Verify the kit contents......................12 Locate the serial number, Certificate of Authenticity, and End User License Agreement....12 Installing the HPE StoreVirtual 3000 File Controller hardware............13...
  • Page 4 Network Interfaces........................51 Network Team Configuration....................51 Network VLAN Configuration....................53 Network Configuration Summary....................54 Network Interface IP Configuration..................55 Network Validation........................57 Managing the network configuration file................. 58 Importing network configuration....................60 Administration tools..................62 Microsoft Windows Storage Server 2016 administration tools............62 Remote Administration......................62 File and Storage Services.......................62 Data Deduplication.........................
  • Page 5 Viewing shadow copy properties................. 81 Redirecting shadow copies to an alternate volume............. 82 Disabling shadow copies..................... 82 Managing shadow copies from the HPE StoreVirtual 3000 File Controller system desktop ..........................82 Shadow Copies for Shared Folders..................83 SMB shadow copies....................84 NFS shadow copies.....................
  • Page 6 Powering up the cluster......................113 Troubleshooting, servicing, and maintenance........114 Maintaining HPE StoreVirtual 3000 File Controller .................114 Determining the current HPE StoreVirtual 3000 File Controller software version ......115 HPE System Management Homepage....................115 Starting the System Management Homepage application............116 System Management Homepage main page................116 Known issues..........................
  • Page 7 Drive letters are not assigned after a restore.............133 Creating a system recovery USB flash drive using the System Recovery DVD......133 Creating a USB flash drive with an image file from HPE Software Depot........134 Creating a DVD with an image file from HPE Software Depot............134 Restoring the factory image with a DVD or USB flash device............

  • Page 8: Hpe Storevirtual 3000 File Controller

    This section provides illustrations of the HPE StoreVirtual 3000 File Controller hardware components. HPE StoreVirtual 3000 File Controller hardware components This section illustrates the components and LEDs located on the front and rear panels of the HPE StoreVirtual 3000 File Controller.

  • Page 9: Software Components

    Windows Storage Server 2016 Standard Edition comes preinstalled and activated on the HPE StoreVirtual 3000 File Controller. The system configuration also includes the Initial Configuration Tasks window, Network Configuration Tasks window, which are used to set up and manage HPE StoreVirtual 3000 File Controller.

  • Page 10: Installing Hpe Storevirtual 3000 File Controller

    2016 Standard Edition operating system with Microsoft iSCSI Software Target and a Microsoft Cluster Service (MSCS) license included. Default roles This section includes the list of roles that come preinstalled with HPE StoreVirtual 3000 File Controller. Default roles describes the default roles: Installing HPE StoreVirtual 3000 File Controller...
  • Page 11 – Request Monitor – Tracing ◦ Performance – Static Content Compression ◦ Security – Request Filtering – Basic Authentication – Windows Authentication ◦ Application Development – .NET Extensibility 4.6 – ASP – ASP.NET 4.6 Installing HPE StoreVirtual 3000 File Controller...

  • Page 12: Verify The Kit Contents

    Locate the serial number, Certificate of Authenticity, and End User License Agreement For technical support purposes, locate the serial number of HPE StoreVirtual 3000 File Controller, Certificate of Authenticity (COA), and End User License Agreement (EULA). Record the serial number and COA product key and make a print copy of the EULA as needed.

  • Page 13: Installing The Hpe Storevirtual 3000 File Controller Hardware

    The COA card is located inside the shipping box. There is also a COA sticker with product key affixed to the top of the HPE StoreVirtual 3000 File Controller system. The electronic copy of the EULA installed with the system is available at %SystemDrive%\Windows\System32\license.rtf.
  • Page 14 <node 1 fqdn> form the HPE StoreVirtual 3000 File Controller system. If you will be adding the HPE StoreVirtual 3000 File Controller system to an Active Directory domain, some additional tests include: Table Continued Installing HPE StoreVirtual 3000 File Controller...

  • Page 15: Connecting To Hpe Storevirtual 3000 File Controller

    • iLO—Access HPE StoreVirtual 3000 File Controller using the iLO remote management method: 1. Connect a network cable to the iLO port located on the back of the HPE StoreVirtual 3000 File Controller system. 2. Connect a power cable to HPE StoreVirtual 3000 File Controller.

  • Page 16: Power On The Server And Log On

    Setup Windows Wizard and the Initial Configuration Tasks must be run from only one server. The HPE StoreVirtual 3000 File Controller system starts and displays the Setup Windows wizard, in which you select language and regional settings and accept the license agreement.

  • Page 17: Configuring Hpe Storevirtual 3000 File Controller

    Enable software updates and enhancements directly from Windows update. • Set up optional data protection solutions on the HPE StoreVirtual 3000 File Controller with cloud-based data backup by replicating data using Vision Solutions Double-Take Availability. Both of these data protection solutions require separate licensing, but are available to use for a limited time via a free trial license.

  • Page 18: Standalone Or Single Node Configuration

    Double-click the System Tools folder on the desktop and select Save Reseller Information. Networking This task group enables you to set the network IP and domain of HPE StoreVirtual 3000 File Controller . The following tasks are included in this group: •...

  • Page 19: Storage Management

    7 characters or fewer. ◦ HPE recommends that you use only Internet-standard characters in the computer name. Standard characters are the numbers from 0 through 9, uppercase and lowercase letters from A through Z, and the hyphen (-) character. Computer names cannot consist entirely of numbers.
  • Page 20 MPIO properties applet. Using Control Panel, select the DSM that matches your storage array. A DSM is required by your storage vendor. When complete, a message is displayed indicating that Configuring HPE StoreVirtual 3000 File Controller...

  • Page 21: Notifications

    Do not reboot the system at this point. Open the applet at an elevated PowerShell or command prompt by entering mpiocpl. NOTE: MPIO settings are available in ICT for Cluster StoreVirtual 3000 file controller. These settings are not available in the standalone StoreVirtual 3000 systems. Notifications This task group enables you to configure email alerts and register for proactive notifications.

  • Page 22: Create Volume

    2. The New Simple Volume wizard appears. Click Next to specify the volume size. 3. Click Next and the Assign Drive Letter or Path screen appears. 4. Click Assign the following drive letter radio button and click Next. Configuring HPE StoreVirtual 3000 File Controller...

  • Page 23: Configure Cluster

    5. The Format Partition screen appears. Click Format this volume with the following settings radio button to specify the settings. 6. Click Next and the Completing the New Volume wizard appears. 7. Click Finish to close the wizard. The requested resource is in use message appears. 8.

  • Page 24: Protect This Server

    The name must be unique. No other system or cluster present in the domain should have the same name. Protect This Server This task group enables you to check that your HPE StoreVirtual 3000 File Controller system receives critical software updates and enhancements directly from the Microsoft website. The following tasks are included in this group: •...

  • Page 25: Complete System Configuration

    After the HPE StoreVirtual 3000 File Controller is physically set up and you have completed all of the required tasks in the Initial Configuration Tasks window, you may want to complete additional setup tasks. Depending on the deployment scenario of HPE StoreVirtual 3000 File Controller, these steps can vary.

  • Page 26: Connection Status

    This default connection occurs only if a physical connection exists between the two nodes. For StoreVirtual 3000 File Controller, you must physically connect a cable on each node as shown in figure 1. If the default connection does not occur and the Unable to discover the second node message is displayed, follow the steps in Connect to the second node to manually connect the nodes.

  • Page 27: Networking

    3. From the Start screen on the desktop, select Control Panel→Network and Internet →Network and Sharing Center. NOTE: In Windows Storage Server 2016, a Windows icon displays by default in the bottom task bar. To access the Start Screen, click the Windows icon in the lower left task bar. Click the down arrow at the bottom of the screen to display all menus and applications available from the Start screen.
  • Page 28 To create network teams if there are no existing teams: Procedure 1. Select Configure network teams now and enter the number of teams you want to create in Number of teams. 2. Click Next. Configuring HPE StoreVirtual 3000 File Controller...
  • Page 29 A virtual interface with the VLAN ID is then created in the team. To assign VLAN IDs: Procedure 1. Select the Configure VLAN IDs now and click Next. 2. Select one of the following options and enter the VLAN ID in the respective fields: Configuring HPE StoreVirtual 3000 File Controller...
  • Page 30 To set the IP address on the remote node, click the Remote Node tab and enter the IP address. Setting the IP address on the remote node is required only if the local node interface is assigned a static address. Configuring HPE StoreVirtual 3000 File Controller...
  • Page 31 Errors tab. When you apply the configuration changes, the system automatically creates and saves the network configuration file (NCTConfig.xml) at C:\Program Files\HPE\StoreEasy NetworkConfiguration Wizard. This file includes the network configuration details. Only a user who is a member of the local administrator group can modify the contents of this file.
  • Page 32 <AdapterIPConfiguration> tag. 2. Edit the interface name, if required. 3. Save the file and copy it to C:\Program Files\HPE\StoreEasy NetworkConfiguration Wizard on the server on which you want to import the configuration. 4. Launch NCT and when prompted, click Yes to use the last saved configuration.

  • Page 33: Shared Storage

    The file is copied to a different location or folder. • The XML tags other than the ones you can edit are edited. For more information on the NCTConfig.xml file and its usage, see the StoreVirtual 3000 File Controller Administration Guide. Shared Storage It is necessary to have established at least one shared LUN between the two nodes prior to creating the two node failover cluster.
  • Page 34 For additional information about the StoreVirtual Array Management, refer to the specific StoreVirtual manuals available for your system. Once the StoreVirtual Storage Array is registered, the status of Other provider registered is indicated within the ICT. Configuring HPE StoreVirtual 3000 File Controller...

  • Page 35: Notifications

    Do not reboot the system at this point. Open the applet at an elevated PowerShell or command prompt by entering mpiocpl. NOTE: MPIO settings are available in ICT for Cluster StoreVirtual 3000 file controller. These settings are not available in the standalone StoreVirtual 3000 systems. Notifications This task group enables you to configure email alerts and register for proactive notifications.

  • Page 36: System Settings

    New password and Confirm password fields and click OK. IMPORTANT: HPE cannot assist with lost passwords. • Set time zone—Enables you to change the date and time settings. You can change the time zone, date and time, and synchronize the date and time with an Internet time server.
  • Page 37 The volume is now exported to the server or server cluster and you have the option to either create and export more volumes or proceed to the section Create Volume for StoreVirtual File Controller to complete the configuration of the storage. Configuring HPE StoreVirtual 3000 File Controller...
  • Page 38 To perform this task, you must use a domain account that is a member of the local administrators group. This task is enabled only when ICT can connect to the second node and neither node is part of a cluster. Configuring HPE StoreVirtual 3000 File Controller...
  • Page 39 8. Review the settings on the Review Settings and Create Failover Cluster screen and then click Create when ready to create the cluster. The process takes a few minutes and when complete the Confirmation screen is displayed indicating the failover cluster is created. 9. Click Close. Configuring HPE StoreVirtual 3000 File Controller...
  • Page 40 Perform the following steps to validate and create a cluster: Validating a cluster Before you create a failover cluster, HPE strongly recommend that you validate the configuration to make sure that the hardware and hardware settings are compatible with failover clustering. Microsoft supports a cluster solution only if the complete configuration passes all validation tests and if all hardware is certified for the version of Windows Server that the cluster nodes are running.
  • Page 41 Perform the following steps to create a cluster: • Start Server Manager. • From the Tools menu, select Failover Cluster Manager. • In the Failover Cluster Manager pane, under Management, click Create Cluster. • The Create Cluster Wizard opens. Configuring HPE StoreVirtual 3000 File Controller...
  • Page 42 To add multiple servers at the same time, separate the names by a comma or a semicolon. For example, enter the names in the format server1.contoso.com; server2.contoso.com. When you are finished, click Next. Figure 8: Create Cluster Wizard Configuring HPE StoreVirtual 3000 File Controller...
  • Page 43 Figure 9: Create Cluster Wizard—Select Servers • If you skipped validation earlier, the Validation Warning page appears. HPE recommends that you run cluster validation. Only clusters that pass all validation tests are supported by Microsoft. To run the validation tests, click Yes, and then click Next. Complete the Validate a Configuration Wizard.
  • Page 44 On the Summary page, confirm that the failover cluster is successfully created. If there were any warnings or errors, view the summary output or click View Report to view the full report. Click Finish. Configuring HPE StoreVirtual 3000 File Controller...

  • Page 45: Protect This Cluster

    Use Cluster-Aware Updating (CAU) to ensure that your server receives critical software updates and enhancements directly from Windows Update. Additionally, you can get more information about Vision Solution Double-Take Availability Information products that have special HPE customer pricing. • Cluster-Aware Updating •...

  • Page 46: Cluster-Aware Updating

    Cluster-Aware Updating Cluster-Aware Updating (CAU) is a reliable, automated, and integrated update feature that enables updating of clustered servers with little or no loss in availability during the update process. During an update, CAU performs the following tasks: • Puts each node of the cluster into node maintenance mode. •...

  • Page 47: Enable Automatic Updating

    Leaving a session running takes up one license and can affect other users. If two sessions are running, additional users will be denied access. To connect the HPE StoreVirtual 3000 File Controller system to a network using the Remote Desktop method: Enable automatic updating...

  • Page 48: Using The Telnet Method

    1. On the PC client, select Start > Windows PowerShell. Type mstsc and press Enter. 2. Enter the IP address of the HPE StoreVirtual 3000 File Controller in the Computer box and click Connect. 3. Log on to the HPE StoreVirtual 3000 File Controller with the administrator user name and password.

  • Page 49: Managing Hpe Storevirtual 3000 File Controller

    Server Manager from the HPE StoreVirtual 3000 File Controller desktop by clicking the shortcut icon on the task bar. The local HPE StoreVirtual 3000 File Controller system as well as other Windows servers may be managed, as described in the Manage Multiple, Remote Servers with Server Manager article on Microsoft TechNet.
  • Page 50 IMPORTANT: HPE strongly recommends you to use this tool for configuring network interfaces. You can also import the network configuration using the network configuration file. For more information on the network configuration file, see Managing the network configuration file and Importing network configuration.

  • Page 51: Network Interfaces

    The NCT wizard includes the following sections: • Network Interfaces • Network Team Configuration • Network VLAN Configuration • Network Interface IP Configuration • Network Configuration Summary • Network Validation Network Interfaces Network Interfaces enables you to configure the physical network interfaces to suit your environment. To configure an interface: Procedure 1.
  • Page 52 If all physical network interfaces included in the team are disconnected, the team status is displayed as disconnected. The network teams are displayed in the interface pane when you proceed to the IP Address Configuration step. Use the network configuration tool to configuring network interfaces. Managing HPE StoreVirtual 3000 File Controller...

  • Page 53: Network Vlan Configuration

    Network VLAN Configuration NOTE: It is optional to configure VLAN assignments. If you choose not to configure VLAN assignments, only the default team interface is created. Click Next to skip this step and go to the IP Address Configuration step. Network VLAN Configuration enables you to configure VLAN assignments.

  • Page 54: Network Configuration Summary

    Errors tab. When you apply the configuration changes, the system automatically creates and saves the network configuration file (NCTConfig.xml) at C:\Program Files\HPE\StoreEasy NetworkConfiguration Wizard. This file includes the network configuration details. Only a user who is a member of the local administrator group can modify the contents of this file.

  • Page 55: Network Interface Ip Configuration

    • You can edit only specific XML tags, such as, Name, AdapterIPConfiguration, and AdapterHWInformation. • If the NCTConfig.xml file is corrupt or the tags are invalid, a message is displayed on the screen indicating the same. You cannot reuse the same file. In such cases, NCT uses the system discovery state for further configurations.
  • Page 56 DNS option is selected by default and you cannot change it. 3. Click Next to proceed to the Network Configuration Summary step. IMPORTANT: HPE recommends that you check each interface before clicking Next on this window. Managing HPE StoreVirtual 3000 File Controller...

  • Page 57: Network Validation

    NOTE: • It is optional to validate the network settings. However, HPE recommends using the network validation system to confirm that your network settings are valid and to help diagnose environmental network issues.

  • Page 58: Managing The Network Configuration File

    When the validation begins, the user interface may seem unresponsive. Each interface is tested in order and validation success or failure is noted in the output window. Validation results are also saved at c:\nas\logs \NetworkConfigTool. Each validation result is saved in a file named with the time and date the validation was performed.
  • Page 59 <AdapterIPConfiguration>—Contains the IP configuration of the network interface. You can edit all subtags within this tag, such as <DefaultGateway>, <DHCPEnabled>, <IPAddress>, and so on. The following table describes the sample values for these tags: Managing HPE StoreVirtual 3000 File Controller...

  • Page 60: Importing Network Configuration

    Sample value <Name> Ethernet 3, 1 GbE Public 1, and so on. <DHCPEnabled> true or false. <IsDHCPIP> and <IsDHCPDNS> • If DHCPEnabled is set to true, the value in this tag must be set to true. • If DHCPEnabled is set to false, the value in this tag must be set to false.
  • Page 61 <AdapterIPConfiguration> tag. 2. Edit the interface name, if required. 3. Save the file and copy it to C:\Program Files\HPE\StoreEasy NetworkConfiguration Wizard on the server on which you want to import the configuration. 4. Launch NCT and when prompted, click Yes to use the last saved configuration.

  • Page 62: Administration Tools

    Administration tools HPE StoreVirtual 3000 File Controller systems include several administration tools to simplify storage system management tasks. Microsoft Windows Storage Server 2016 administration tools Microsoft Windows Storage Server 2016 operating systems provide a user interface for initial server configuration, unified storage system management, simplified setup and management of storage and shared folders, and iSCSI targets.

  • Page 63: Print Management

    NFS (Network File System) is a network file sharing protocol that allows remote access to files over a network and is typically used in networks with computers running UNIX, Linux, or Mac OS operating systems. NFS is supported on all HPE StoreVirtual 3000 File Controller systems. The following types of NFS account mapping are supported: ®...
  • Page 64 For more information about NFS, see the following Microsoft website: The Storage Team at Microsoft – File Cabinet Blog Administration tools...

  • Page 65: Storage Management Overview

    Storage management overview This chapter provides an overview of some of the components that make up the storage structure of HPE StoreVirtual 3000 File Controller. Storage management elements Storage is divided into four major elements: • Physical storage elements •...

  • Page 66: Physical Storage Elements

    Figure 13: Storage management process example Physical storage elements The lowest level of storage management occurs at the physical drive level. Choosing the best physical disk configuration requires understanding the following: • Current corporate and departmental structure • Current file server structure and environment •...

  • Page 67: Arrays

    Arrays See Configuring arrays from physical drives. With HPE Smart Array controller installed in the system, the capacity of several physical drives (P1–P3) can be logically combined into one or more logical units (L1) called arrays. When this is done, the read/write heads of all the constituent physical drives are active simultaneously, dramatically reducing the overall time required for data transfer.

  • Page 68: Fault Tolerance

    (data striping) (S1-S4) of data blocks (B1-B12), failure of any hard drive leads to failure of all logical drives in the same array, and hence to data loss. To protect against data loss from hard drive failure, HPE StoreVirtual 3000 File Controller must be configured with fault tolerance.

  • Page 69: Partitions

    The operating system supports FAT32, FAT, NTFS, and Resilient File System (ReFS). All file system types can be used on the HPE StoreVirtual 3000 File Controller system. However, VSS can only use volumes that are NTFS formatted. Also, quota management is possible only on NTFS.

  • Page 70: File System Elements

    By using shadow copies, the HPE StoreVirtual 3000 File Controller system can maintain a set of previous versions of all files on the selected volumes. End users access the file or folder by using a separate client add-on program, which enables them to view the file in Windows Explorer.

  • Page 71: Using Storage Elements

    NFS shares causes instability with the NFS shares. Clustered server elements HPE StoreVirtual 3000 File Controller systems supports clustering. These storage systems support several file sharing protocols including DFS, NFS, FTP, HTTP, and Microsoft SMB. Only NFS, FTP, and Microsoft SMB are cluster-aware protocols.

  • Page 72: File Server Management

    This chapter describes the tasks and utilities that play a role in file server management. File services management Information about the HPE StoreVirtual 3000 File Controller system in a SAN environment is provided in the SAN Design Reference Guide, located on the HPE web site at www.hp.com/go/SDGmanuals.

  • Page 73: Disk Management Utility

    Guidelines for managing disks and volumes • A single logical drive is configured for the HPE StoreVirtual 3000 File Controller operating system and should not be altered in any manner. This is a reserved volume and must be maintained as it exists.

  • Page 74: Disk Quotas

    Defragmentation for a volume can be scheduled to occur automatically at convenient times. Defragmentation can also be done once, or on a recurring basis. NOTE: Scheduling defragmentation to run no later than a specific time prevents the defragmentation process from running later than that time. If the defragmentation process is running when the time is reached, the process is stopped.

  • Page 75: Adding Storage

    For more information about RAID levels, see the Smart Array Controller User Guide, or the document titled Assessing RAID ADG vs. RAID 5 vs. RAID 1+0. Both are available at the Smart Array controller web page or at www.hpe.com/info/enterprise/docs. Extend volumes using Disk Management The Disk Management snap-in provides management of hard disks, volumes or partitions.

  • Page 76: Volume Shadow Copies

    Volume shadow copies NOTE: Select HPE StoreVirtual 3000 File Controller can be deployed in a clustered as well as a non-clustered configuration. This chapter discusses using shadow copies in a non-clustered environment. The Volume Shadow Copy Service provides an infrastructure for creating point-in-time snapshots (shadow copies) of volumes.

  • Page 77: Identifying The Volume

    Identifying the volume Shadow copies are taken for a complete volume, but not for a specific directory. Shadow copies work best when the server stores user files, such as documents, spreadsheets, presentations, graphics, or database files. NOTE: Shadow copies must not be used to provide access to previous versions of application or e-mail databases.

  • Page 78: Identifying The Storage Area

    By default, the HPE StoreVirtual 3000 File Controller system creates shadow copies at 0700 and 1200, Monday through Friday. However, these settings are easily modified by the administrator so that the shadow copy schedule can better accommodate end user needs.

  • Page 79: Mounted Drives

    Mounted drives A mounted drive is a local volume attached to an empty folder (called a mount point) on an NTFS volume. When enabling shadow copies on a volume that contains mounted drives, the mounted drives are not included when shadow copies are taken. In addition, if a mounted drive is shared and shadow copies are enabled on it, users cannot access the shadow copies if they traverse from the host volume (where the mount point is stored) to the mounted drive.
  • Page 80 Figure 18: Shadow copies stored on a source volume The cache file location can be altered to reside on a dedicated volume separate from the volumes containing files shares. (See Shadow copies stored on a separate volume). Figure 19: Shadow copies stored on a separate volume The main advantage to storing shadow copies on a separate volume is ease of management and performance.

  • Page 81: Enabling And Creating Shadow Copies

    Enabling and creating shadow copies Enabling shadow copies on a volume automatically results in several actions: • Creates a shadow copy of the selected volume. • Sets the maximum storage space for the shadow copies. • Schedules shadow copies to be made at 7 a.m. and 12 noon on weekdays. NOTE: •...

  • Page 82: Redirecting Shadow Copies To An Alternate Volume

    Once deleted, shadow copies cannot be restored. Managing shadow copies from the HPE StoreVirtual 3000 File Controller system desktop The HPE StoreVirtual 3000 File Controller desktop can be accessed by using Remote Desktop to manage shadow copies. Procedure 1. Select Start > Explorer.

  • Page 83: Shadow Copies For Shared Folders

    Figure 20: Accessing shadow copies from My Computer Shadow Copies for Shared Folders Shadow copies are accessed over the network by supported clients and protocols. There are two sets of supported protocols, SMB and NFS. All other protocols are not supported, including HTTP, FTP, AppleTalk, and NetWare Shares.

  • Page 84: Smb Shadow Copies

    Previous Versions tab. (See Client GUI). Both individual files and folders can be restored. Figure 21: Client GUI When users view a network folder hosted on the HPE StoreVirtual 3000 File Controller for which shadow copies are enabled, old versions (prior to the snapshot) of a file or directory are available. Viewing the properties of the file or folder presents users with the folder or file history—a list of read-only, point-in-time...

  • Page 85: Nfs Shadow Copies

    copies of the file or folder contents that users can then open and explore like any other file or folder. Users can view files in the folder history, copy files from the folder history, and so on. NFS shadow copies UNIX users can independently access previous versions of files stored on NFS shares via the NFS client;...

  • Page 86: Recovering An Overwritten Or Corrupted File

    Recovering an overwritten or corrupted file Recovering an overwritten or corrupted file is easier than recovering a deleted file because the file itself can be right-clicked instead of the folder. To recover an overwritten or corrupted file: Procedure 1. Right-click the overwritten or corrupted file, and then click Properties. 2.

  • Page 87: Folder And Share Management

    The data is now ready to use. Folder and share management The HPE StoreVirtual 3000 File Controller supports several file-sharing protocols, including NFS, FTP, HTTP, and Microsoft SMB. This section discusses overview information as well as procedures for the setup and management of the file shares for the supported protocols.
  • Page 88 Figure 22: Properties screen, Security tab • Several options are available on the Security tab: ◦ To add users and groups to the permissions list, click Add. Follow the dialog box instructions. ◦ To remove users and groups from the permissions list, highlight the desired user or group, and then click Remove.
  • Page 89 Figure 23: Advanced Security settings screen, Permissions tab • Other functionality available in the Advanced Security Settings screen is illustrated in Advanced Security settings screen, Permissions tab and includes: ◦ Add a new user or group—ClickAdd, and then follow the dialog box instructions. ◦...
  • Page 90 Figure 24: User or group Permission Entry screen • Another area of the Advanced Security Settings is the Auditing tab. Auditing allows you to set rules for the auditing of access, or attempted access, to files or folders. Users or groups can be added, deleted, viewed, or modified through the Advanced Security Settings Auditing tab.
  • Page 91 Figure 25: Advanced Security Settings screen, Auditing tab • Click Add to display the Auditing Entry screen. File server management...
  • Page 92 Figure 26: Auditing Entry for New Volume screen • Click Select a principal to display the Select User or Group screen. Figure 27: Select User or Group screen NOTE: Click Advanced to search for users or groups. • Select the user or group. •...

  • Page 93: Share Management

    Select servers can be deployed in a clustered as well as a non-clustered configuration. This chapter discusses share setup for a non-clustered deployment. As previously mentioned, the file-sharing security model of HPE StoreVirtual 3000 File Controller is based on the NTFS file-level security model. Share security seamlessly integrates with file security. In addition to discussing share management, this section discusses share security.

  • Page 94: Share Considerations

    In a multidomain environment, user and group permissions from several domains can apply to files stored on the same device. Users and groups local to the HPE StoreVirtual 3000 File Controller can be given access permissions to shares managed by the device. The domain name of the storage system supplies the context in which the user or group is understood.

  • Page 95: Managing Shares

    File Server Resource Manager (FSRM) is a suite of tools that allows administrators to understand, control, and manage the quantity and type of data stored on their HPE StoreVirtual 3000 File Controller. Some of the tasks you can perform are: •...

  • Page 96: Storage Reports

    • Create file screens to control the types of files that users can save and to send notifications when users attempt to save blocked files. • Define file screening templates that can be easily applied to new volumes or folders and that can be used across an organization.

  • Page 97: Management Tools

    Management tools Update tool The Update Tool is used to install hotfixes and updated HPE components on the HPE Storage system. The utility “Update Tool” is designed to provide an integrated, enhanced and seamless end user experience exploiting the cluster aware update (CAU) feature. It presents a uniform graphical user interface to upgrade standalone and cluster nodes from local and remote processors.
  • Page 98 HPE PSP. The Systems Management homepage provides status and direct access to in-depth subsystem information by accessing data reported through the Management Agents. For additional information, refer to the Management CD in the HPE ProLiant Essentials Foundation Pack or the HPE website https://www.hpe.com/us/en/servers/management.html.

  • Page 99: Cluster Administration

    Cluster administration One important feature of HPE StoreVirtual 3000 File Controller systems is that they can operate as a single node or as a cluster. This chapter discusses cluster installation and cluster management issues. Cluster overview A failover cluster is a group of independent computers that work together to increase the availability of applications and services.

  • Page 100: Nodes

    Nodes The most basic parts of a cluster are the servers, referred to as nodes. A server node is any individual server in a cluster, or a member of the cluster. Resources Hardware and software components that are managed by the cluster service are called cluster resources. Cluster resources have three defining characteristics: •...

  • Page 101: Quorum Disk

    Requirements for taking advantage of clustering include: • Storage planning • Network planning • Protocol planning Storage planning The HPE StoreVirtual 3000 File Controller system is organized into logical data layers that contain: • Physical disks • Chunklets • Logical disks •...

  • Page 102: Protocol Planning

    IP address to access the share since the protocol cannot failover with the cluster group. The client must wait until the initial node is brought back online to access the share. HPE recommends placing cluster aware and non cluster aware protocols on different file shares. Table 5: Sharing protocol cluster support...

  • Page 103: Preparing For Cluster Installation

    Using multipath data paths for high availability HPE recommends that cluster configurations be deployed with dual data paths for high availability. Clusters can be configured with single path, but if a failure in the path occurs, all of the node resources will be failed to the non-affected node.

  • Page 104: Cluster Installation

    • All shared disks, including the Quorum disk, must be accessible from all nodes. When testing connectivity between the nodes and the LUN, only one node should be given access to the LUN at a time. • All shared disks must be configured as basic (not dynamic). •...

  • Page 105: Configuring The Public Network Adapter

    Renaming the local area connection icons HPE recommends changing the names of the network connections for clarity. The naming helps identify a network and correctly assign its role. For example, “Cluster interconnect” for the private network and “Public connection”...

  • Page 106: Configuring Cluster Service Software

    At this time, shut down the first node, power on the next node and repeat the Verifying Disk Access and Functionality step above for all cluster nodes. When it has been verified that all nodes can read and write from the disks, turn off the cluster nodes and power on the first, and then continue with this guide.

  • Page 107: Cluster Group Overview

    Cluster resources include administrative types of resources as well as file shares. The following paragraphs include overview and planning issues for cluster groups, cluster resources, and clustered file shares. Creating and managing these resources and groups must be managed through Failover Cluster Management.

  • Page 108: Resource Planning

    Resource planning Procedure 1. Create a cluster group for each node in the cluster with an IP address resource and a network name resource. Cluster resource groups are used to balance the processing load on the servers. Distribute ownership of the groups between the virtual servers.

  • Page 109: Non Cluster Aware File Sharing Protocols

    If NFS administration tasks are performed on a computer that belongs to a domain that is not trusted by the domain of the cluster, the changes are not properly replicated among the nodes in the cluster. • In a clustered deployment, if PCNFS password and group files are being used to provide user and group information, these files must be located on each node of the system.

  • Page 110: Creating Nfs Share Resources

    Creating NFS share resources To create an NFS share resource, see MSNFS administration on a server cluster. Shadow copies in a cluster It is recommended that the location of the cache file be placed on a separate disk from the original data. In this case, a physical disk resource for the cache file disk should be created in the same cluster group as the intended Shadow Copy resource and the volume for which snapshots will be enabled.

  • Page 111: Print Services In A Cluster

    Print services in a cluster The Windows Storage Server 2012 or 2016 Cluster service implementation increases availability of critical print servers. A print spooler service on a clustered print server may be hosted on any of the nodes in the cluster.

  • Page 112: Restarting One Cluster Node

    from coming online on a particular node. Lastly the preferred owners list can be ordered, to provide an ordered list of failover nodes. Using these tools, the failover of resources can be controlled with in a multinode cluster to provide a controlled balanced failover methodology that balances the increased work load. Because operating environments differ, the administrator must indicate whether the system will automatically fail the resources (organized by resource groups) back to their original node or will leave the resources failed over, waiting for the resources to be moved back manually.

  • Page 113: Powering Up The Cluster

    CAUTION: Before powering down the cluster nodes, follow the proper shutdown procedure as previously illustrated. See Shutting down one cluster node. Only one cluster node should be shut down at a time. Powering up the cluster The power up process for the storage system cluster is more complex than it is for a single node because extra care must be taken with the storage subsystem.

  • Page 114: Troubleshooting, Servicing, And Maintenance

    Microsoft Systems Center Operations Manager (SCOM) and Microsoft websites • Cluster Specific Troubleshooting • HPE SIM 7.4 or later, which is required for proper HPE StoreVirtual 3000 File Controller/HP SIM integration. NOTE: ◦ For the latest version of HPE SIM, refer to the HPE SPOCK website (http://www.hpe.com/ storage/spock).

  • Page 115: Determining The Current Hpe Storevirtual 3000 File Controller Software Version

    HPE StoreVirtual 3000 File Controller. You may choose this option to diagnose a suspected hardware problem. Go to the SMH main page and open the Overall System Health Status and the Component Status Summary sections to review the status of the HPE StoreVirtual 3000 File Controller hardware.

  • Page 116: Starting The System Management Homepage Application

    SMH software, go to https://www.hpe.com/support/manuals and enter System Management Homepage in the Search box. Select HPE System Management Homepage Software. A list of documents and advisories is displayed. To view SMH user guides, select User Guide.
  • Page 117 Figure 30: System Management Homepage main page The page provides system, subsystem, and status views of the server and displays groupings of systems and their status. Troubleshooting, servicing, and maintenance...
  • Page 118 A large number of disk errors may indicate that an I/O module has failed. Inspect the I/O module LEDs on the HPE StoreVirtual 3000 File Controller system and any disk enclosures, and replace any failed component.
  • Page 119 Figure 31: Storage system The left panel provides links to information about the following items: • Controller Select a storage controller to view its type, status, firmware version, and serial number. • Physical Drives This section provides an overview of all disk drives attached to the controller. Drives are identified and grouped as assigned, unassigned, and spare drives.

  • Page 120: Known Issues

    This section provides information about system firmware and software. Known issues Known issues identifies known issues with HPE StoreVirtual 3000 File Controller when the HPE StoreVirtual 3000 File Controller Administrator Guide was last published and provides workarounds to mitigate them.
  • Page 121 On some HPE StoreVirtual 3000 Confirm that the power settings for the HPE StoreVirtual 3000 File File Controller systems, a Controller system ignore the power button or disable the power button in momentary press of the power the system BIOS.
  • Page 122 Issue Resolution After initial installation or a You will need to obtain the Cluster Internal IP address and add it manually system recovery, the connection to the registry: status for the second node is 1. Use iLO or Remote Desktop to log in to the second node and retrieve listed as “The second node is the Cluster Internal IP address.
  • Page 123 Issue Resolution During initial system This may be cause by having multiple interfaces on the same network configuration, the Initial subnet as that used by the network interface names “Cluster Internal”. By Configuration Tasks window default, the Cluster Internal network uses an APIPA address may display the following (169.254.0.0/16).

  • Page 124: Virus Scanning Recommendation

    Virus scanning recommendations. Hewlett Packard Enterprise Support websites To troubleshoot problems with the HPE StoreVirtual 3000 File Controller, select HPE Server, Storage and Networking at the HPE Support & Drivers website (https://www.hpe.com/support). Enter HPE StoreVirtual 3000 File Controller or component information (for example, SAS I/O module). After entering the details, use...

  • Page 125: Microsoft Systems Center Operations Manager

    ProLiant Gen9 Troubleshooting Guide, Volume II: Error messages You can access these manuals at http://www.hpe.com/support/proliantgen9/docs. IMPORTANT: Some troubleshooting procedures found in ProLiant server guides may not apply to particular HPE StoreVirtual 3000 File Controller model. If necessary, check with your HPE Support representative for further assistance.

  • Page 126: Removing And Replacing Hardware Components

    Smart Component that applies to your system. After running the Smart Component, you must shut down and then restart your system for the changes to take effect. On multi-node clusters, such as HPE StoreVirtual 3000 File Controller systems, HPE recommends that you move cluster resources to another node before shutting down the node that is being renamed.
  • Page 127 Figure 32: ILO White Screen Perform the following to avoid this error: • Reset the server. • Press F9. • Select System Configuration⇒BIOS/Platform Configuration (RBSU)⇒PCI Device Enable/Disable . • Select Slot 2: HP Store Fabric 8Gb Dual Port PCI-e FC HBA – FC and disable. Figure 33: System Settings •...
  • Page 128 No disk found in Slot0b pop-up appears during System Installation and Recovery screen QR process. While QR’ing the server using the USB, the No disk found in Slot0b pop-up appears, if the USB is formatted as NTFS. Format the USB as FAT32 and not NTFS to avoid the pop-up. The pop-up also appears if the SSD drives are not in the correct position.
  • Page 129 Perform the following steps to troubleshoot the above issue: • Check the Validation report. • If the Storage fails, map the shared storage to both the nodes with which cluster is to be made. • If the Network fails, check the Internal cluster cabling. Cluster service not running in services.msc In this case, firstly, check if both the cluster nodes are up.
  • Page 130 In a Failover Cluster Manager, while adding IP of nodes with which cluster is to be created, an error message The computer <computer name> is joined to a cluster appears. To make the node to be a part of the new cluster, the node has be disconnected from the previous cluster Run powershell.
  • Page 131 Figure 37: Failover Cluster Failure The failover cluster failover error results either due to hardware failure in one node of a two-node cluster or due to the operating system failure. The hardware failure may be caused by a failure in the SCSI card or in the operating system. In such case, remove the failed node from the failover cluster using the Powershell command (Run as Administrator) Remove-ClusterNode or Evict node from the Failover Cluster Manager.

  • Page 132: Recovering Hpe Storevirtual 3000 File Controller

    USB flash drive or DVD to perform system recovery. For information on creating a system recovery USB flash drive or DVD, see Creating a USB flash drive with an image file from HPE Software Depot and Creating a DVD with an image file from HPE Software Depot NOTE: Disconnect any external storage from that server prior to booting the server to recover the image.

  • Page 133: Drive Letters Are Not Assigned After A Restore

    NOTE: • If your network is not using DHCP, manually assign the IP address and DNS information. The following are some examples of the commands for manually assigning an IP address: ◦ netsh interface ip set address "connection name" static 192.168.0.101 255.255.255.0 192.168.0.1 ◦...

  • Page 134: Creating A Usb Flash Drive With An Image File From Hpe Software Depot

    Creating a USB flash drive with an image file from HPE Software Depot To create a system recovery USB flash drive with an image file from HPE Software Depot: Procedure After downloading the image file you should mount the ISO locally so that you will have access to the files.

  • Page 135: Restoring The Factory Image With A Dvd Or Usb Flash Device

    Be sure to reconnect any external storage that was detached and reboot the server before proceeding. Recovering both servers If both server nodes are being recovered, the process is similar to configuring a new HPE StoreVirtual 3000 File Controller system delivered from the factory. NOTE: Although the recovery process restores the HPE StoreVirtual 3000 File Controller system to the factory version, it does not restore the EMU and iLO address configuration to the factory defaults.

  • Page 136: Recovering A Single Server

    Select the time and date shown in the lower right corner of the task bar. Click the Change date and time settings link. Set the time zone of the server to be the same time zone as the other HPE StoreVirtual 3000 File Controller server and the domain controller.

  • Page 137: Backing Up And Restoring Hpe Storevirtual 3000 File Controller With Windows Recovery Environment

    4. During one-time backup, the Different options option is selected by default. The Schedule backup options is unavailable. Click Next to continue. 5. Select Full Server (recommended) to backup all server data, applications, and system state and click Next to continue. Backing up and restoring HPE StoreVirtual 3000 File Controller with Windows Recovery Environment...
  • Page 138 Enter the network login credentials for authentication and click OK. • Select the system image from the list and click Next. • Select the date and time of the system image that you want to restore and click Next. Recovering HPE StoreVirtual 3000 File Controller...
  • Page 139 When the system recovery completes, the system reboots. If you had external storage that was detached as recommended than reattach the storage and reboot the server. Proceed with reconfiguring the server, following the steps in this administrator guide for configuring the system. Recovering HPE StoreVirtual 3000 File Controller...

  • Page 140: Product Feedback

    Product Feedback The Product Feedback feature enables you to send your suggestions, ideas on product improvement, or feedback on HPE StoreVirtual 3000 File Controller to storeeasyproductfeedback@hpe.com. You can access the Product Feedback dialog box using the following methods: • Double-click the Product Feedback icon on the desktop.

  • Page 141: Iternity Icas

    Iternity iCAS Get open, flexible, and expandable long-term archiving using HPE StoreVirtual with iTernity Compliant Archive Solution (iCAS). Now validated to meet SEC 17a-4(f) requirements. A shortcut to iCAS is provided on the desktop and Start screen. See the Iternity website for more information about iCAS and to sign up for a free trial.

  • Page 142: Support And Other Resources

    More Information on Access to Support Materials page:www.hpe.com/support/AccessToSupportMaterials IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements. Support and other resources...

  • Page 143: Websites

    Websites Website Link www.hpe.com/info/enterprise/docs Hewlett Packard Enterprise Information Library www.hpe.com/support/hpesc Hewlett Packard Enterprise Support Center www.hpe.com/assistance Contact Hewlett Packard Enterprise Worldwide www.hpe.com/support/e-updates Subscription Service/Support Alerts www.hpe.com/support/softwaredepot Software Depot www.hpe.com/support/selfrepair Customer Self Repair www.hpe.com/info/insightremotesupport/docs Insight Remote Support www.hpe.com/storage/spock Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix www.hpe.com/storage/whitepapers...

  • Page 144: Documentation Feedback

    Documentation Feedback (docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document. For online help content, include the product name, product version, help edition, and publication date located on the legal notices page.

  • Page 145: Operating System Logical Drives

    Operating system logical drives The logical disks reside on physical drives as shown in HPE StoreVirtual 3000 File Controller system RAID configurations . IMPORTANT: The first two logical drives are configured for the HPE StoreVirtual 3000 File Controller system operating system.

  • Page 146: Network Ports

    Network ports The following table provides information on the local and remote network ports that are used by various HPE StoreVirtual 3000 File Controller applications. Table 9: Local and remote ports Application Local port number Remote port number Enable NetBIOS TCP Port 49258 49258...
  • Page 147 Application Local port number Remote port number Enable DFS Management (DCOM-In) File Server Remote Management (SMB-In) File Server Remote Management (DCOM-In) Server for NFS (NFS- 2049 UDP-In) Portmap for UNIX-based Software (TCP-In) Windows Sync Share (HTTPS-In) Windows Sync Share (HTTP-In) World Wide Web Services (HTTPS Traffic- World Wide Web...
  • Page 148 Application Local port number Remote port number Enable Remote Desktop - User 3389 Mode (UDP-In) Remote Desktop - User 3389 Mode (TCP-In) File and Printer Sharing (LLMNR-UDP-Out) File and Printer Sharing 5355 (LLMNR-UDP-In) Windows Remote 5985 Management (HTTP-In) File and Printer Sharing (NB-Session-In) File and Printer Sharing (NB-Session-Out)

  • Page 149: Warranty And Regulatory Information

    Warranty and regulatory information For important safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at www.hpe.com/support/Safety- Compliance-EnterpriseProducts. Warranty information HPE ProLiant and x86 Servers and Options www.hpe.com/support/ProLiantServers-Warranties HPE Enterprise Servers www.hpe.com/support/EnterpriseServers-Warranties...

  • Page 150: Turkey Rohs Material Content Declaration

    Local representative information Kazakh: • Kazakhstan Manufacturing date: The manufacturing date is defined by the serial number. CCSYWWZZZZ (serial number format for this product) Valid date formats include: • YWW, where Y indicates the year counting from within each new decade, with 2000 as the starting point; for example, 238: 2 for 2002 and 38 for the week of September 9.

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