Table of Contents
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Introduction
This chapter describes the problems that can cause the Compaq StorageWorks SSL2000 Series
Library (AIT Library) to malfunction, including:
Platform problems
General drive errors
Error recovery
Fault Symptom Codes (FSCs)
Platform Problems
Incorrect installation and configuration cause platform problems. In this case, the Library
appears to be operating normally, but no data can be interchanged. You may or may not get an
error code on the control panel. To identify an error caused by this type of problem, check your
installation and configuration setup. See Appendix C, "Installation," for more information.
General Drive Errors
General drive errors usually result from a miscommunication between a module's processor and
a drive processor or a mechanical malfunction within the Library.
Both platform problems and general drive errors display an error message and a Fault System
Code (FSC) on the control panel. Use the FSC to report errors to your Technical Support
representative, or in some cases, to determine a recovery procedure.
A simple error recovery procedure appears at the bottom line of the control panel display. You
can clear some errors by pressing the Enter
to the Library.
Enter
Enter button on the control panel or by cycling the power
Enter
Chapter
Troubleshooting
4
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Table of Contents
Troubleshooting
