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HPE StoreOnce 3620, 3640, 5200, 5250,
and 5650 Systems Installation Guide
Abstract
This guide provides instructions for installing HPE StoreOnce 3620, 3640, 5200, 5250, and
5650 Systems, including the optional hardware and capacity upgrade kits. Use the
instructions in this guide to install a new StoreOnce System or add a capacity upgrade kit to
an existing StoreOnce system. This guide is for HPE StoreOnce System administrators.
Part Number: BB954-80021b
Published: February 2019
Edition: 3

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Summary of Contents for HPE StoreOnce 3620

  • Page 1 5650 Systems Installation Guide Abstract This guide provides instructions for installing HPE StoreOnce 3620, 3640, 5200, 5250, and 5650 Systems, including the optional hardware and capacity upgrade kits. Use the instructions in this guide to install a new StoreOnce System or add a capacity upgrade kit to an existing StoreOnce system.
  • Page 2 © Copyright 2018-2019 Hewlett Packard Enterprise Development LP Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
  • Page 3: Table Of Contents

    HPE StoreOnce 3620 System..............8 HPE StoreOnce 3620 System...................... 8 HPE StoreOnce 3620 System installation process overview............8 Preparing the rack for the StoreOnce 3620 System..............8 HPE StoreOnce 3620 System handling requirements..............9 Installing the StoreOnce 3620 System..................9 Configuring a newly installed StoreOnce 3620 system...............13 Installing the StoreOnce 3620 Capacity Upgrade Kit..............16...
  • Page 4 HPE StoreOnce 3640 48 TB Capacity Upgrade Kit..............74 Introduction........................74 Installing and connecting the capacity upgrade enclosures..........76 HPE StoreOnce 5200 48 TB Capacity Upgrade Kit..............83 Introduction........................83 Installing and connecting the capacity upgrade enclosures..........85 HPE StoreOnce 5250 and 5650 Capacity Upgrade Kits.............97 Introduction........................97...
  • Page 5 Resetting the local Admin password..................143 Changing the Initialization Console password................143 Enabling support access......................143 StoreOnce websites................145 Other sources of information for HPE StoreOnce Systems............145 Support and other resources.............146 Accessing Hewlett Packard Enterprise Support............... 146 Accessing updates........................146 Customer self repair........................147 Remote support........................
  • Page 6: Overview

    Overview Use the procedures in this guide to install, configure, or upgrade an HPE StoreOnce 3620, 3640, 5200, 5250, or 5650 System. • Install a new system, including any capacity upgrade kits and optional features. ◦ Installing the StoreOnce 3620 System ◦...
  • Page 7: Storeonce Management Console Supported Browsers

    Label the disks with the provided label kits before removing them from the enclosure for ease of installation and maintenance. TIP: If an HPE StoreOnce 3620, 3640, 5200, 5250, or 5650 system does not start up correctly after installation, the problem is probably with the way it was installed. Check the installation first before attempting to debug the system.
  • Page 8: Hpe Storeonce 3620 System

    HPE StoreOnce 3620 System HPE StoreOnce 3620 System Base system The HPE StoreOnce 3620 base system consists of a server with preconfigured storage on six hard disks of 4 TB each. Capacity upgrade options BB960A: HPE StoreOnce 3620 24 TB Capacity Upgrade Kit Six 4 TB preconfigured disks to add to the server for a maximum configuration of 12 hard disks in the system.
  • Page 9: Hpe Storeonce 3620 System Handling Requirements

    HPE StoreOnce 3620 System handling requirements Component Rack space Weight System server 25 kg (55 lbs) Capacity upgrade kit 4.5 kg (10 lbs) CAUTION: Use extreme care when installing and pulling units from the rack. Unattached units can slip and fall, damaging the StoreOnce System or causing personal injury.
  • Page 10 Install the server into the rack and secure it using the thumbscrews on the front bezel of the server. Attach the security bezel to the front of the server. a. Insert the security bezel right tab into the slot on the chassis and then rotate the bezel to close. b. Lock the bezel. HPE StoreOnce 3620 System...
  • Page 11 Connect a network cable to the iLO port (recommended). d. Connect a VGA monitor and a USB keyboard for initial configuration. Power on the StoreOnce System (the power button is on the front of the server). HPE StoreOnce 3620 System...
  • Page 12 System Manager. a. Press F9 System Utilities. b. Navigate to System Configuration > iLO 5 Configuration > Network Options. c. Configure the iLO network options and note the details. iLO IP address:___________________________ iLO subnet mask:_________________________ iLO gateway:_____________________________ HPE StoreOnce 3620 System...
  • Page 13: Configuring A Newly Installed Storeonce 3620 System

    • Configuring Remote Support. Configuring a newly installed StoreOnce 3620 system For additional information and instructions on each step, see the online help or user guide. HPE StoreOnce 3620 System...
  • Page 14 If you are managing the system through the federation lead, ensure that you are viewing the correct system. c. Go to the HPE Licensing website, as directed in the License Entitlement Certificate. d. Log in using your HPE Passport user ID and password.
  • Page 15 On the main menu, select Settings. b. In the Hardware section, click the Storage panel. c. On the Storage screen, click the Local Storage tab, and then expand the Actions ( ) menu and select Rescan. HPE StoreOnce 3620 System...
  • Page 16: Installing The Storeonce 3620 Capacity Upgrade Kit

    Configure the iLO network options and note the iLO IP address, iLO subnet mask, and iLO gateway. 13. The StoreOnce 3620 System is now installed and ready for production use. Installing the StoreOnce 3620 Capacity Upgrade Kit The system comes with six 4 TB disks already installed in the left six disk bays numbered 1, 2, 5, 6, 9, and 10;...
  • Page 17 2. Remove the blanking plates from the right six disk bays numbered 3, 4, 7, 8, 11, and 12. Push in the latch (1) until it releases and pull out the plate (2). NOTE: All six disks must be installed before you can expand storage. HPE StoreOnce 3620 System...
  • Page 18 3. Push the hard drive assembly into each drive bay (1) until it stops and press the HDD carrier latch (2) inward until it clicks. Figure 6: Installing the hard disk 4. Replace the front bezel when all six disks are installed, and install the locking device. Figure 7: Replacing the front bezel HPE StoreOnce 3620 System...
  • Page 19 Figure 8: Installing the locking device HPE StoreOnce 3620 System...
  • Page 20: Hpe Storeonce 3640 System

    HPE StoreOnce 3640 System HPE StoreOnce 3640 System Base system The HPE StoreOnce 3640 System consists of a server with preconfigured storage on 12 hard disks of 4 TB each. Capacity upgrade options BB962A: HPE StoreOnce 3640 48 TB Capacity Upgrade Kit One 2U storage enclosure containing an IO module and twelve 4 TB disks.
  • Page 21: Hpe Storeonce 3640 System Handling Requirements

    Figure 9: HPE StoreOnce 3640 System rack layout Item Description Server node. JBOD 1: First capacity upgrade kit. Install under the server. JBOD 2: Second capacity upgrade kit. Install under JBOD 1. 2. Install two power cords for the server and two power cords for each capacity upgrade enclosure.
  • Page 22: Installing The Storeonce 3640 System Server

    Install the FC cards starting at PCI slot 5 and then additional FC cards in slots 4, 2, and 1 in that order. c. Verify that the correct SFP+ transceivers are fitted, if necessary. For detailed installation instructions, see Install PCIe cards . HPE StoreOnce 3640 System...
  • Page 23 Connect a VGA monitor and a USB keyboard for initial configuration. Attach the security bezel to the front of the server. a. Insert the security bezel right tab into the slot on the chassis and then rotate the bezel to close. HPE StoreOnce 3640 System...
  • Page 24 If LAN port 1 is connected to an active link, the NIC status LED will also begin to flash green when the StoreOnce System is powering up. • While configuring the system using iLO virtual console, the UID LED flashes blue. While configuring the system using iLO virtual console, the UID LED flashes blue. HPE StoreOnce 3640 System...
  • Page 25 IP address that was assigned over DHCP, this step is optional. a. Log in using the default user name and password. Default user name: console Default password: changeme b. Change the console password to proceed. HPE StoreOnce 3640 System...
  • Page 26: Installing The Capacity Upgrade Enclosures During The Initial System Installation

    Enterprise is not responsible for any damage or injury caused by mishandling the StoreOnce System. Component Rack space Weight Capacity upgrade enclosure 26.2 kg (58 lbs) Always use at least two people to lift and locate an enclosure into the rack. HPE StoreOnce 3640 System...
  • Page 27 Use the black headed thumb screw to secure tightly to the rail in the second hole from the rear (2). NOTE: It is easier to make this adjustment prior to mounting the rails. HPE StoreOnce 3640 System...
  • Page 28 NOTE: Make sure that the respective guide pins for the square or round hole rack align properly into rack column hole spacing. HPE StoreOnce 3640 System...
  • Page 29 Secure the rear of the rack rail to the rack column with the round- or square-hole shoulder screws provided in the package. g. Secure front of the rack rail to the front rack column using the provided flat securing screw in the bottom screw position of the rail. HPE StoreOnce 3640 System...
  • Page 30 CTO screw behind the latch on the front left and right bezel ears of the chassis (2). CAUTION: The front CTO screw must be attached at all times when racked. When installing two storage enclosures, slide the lowest enclosure, JBOD 2, into position first. HPE StoreOnce 3640 System...
  • Page 31 6. Connect the storage enclosure cables. The supplied cables are labeled on both ends with the following convention. • N = Node (server node) • S = Slot • P = Port • J = JBOD • I = I/O module HPE StoreOnce 3640 System...
  • Page 32 (JBOD 2). If the cable is not already labeled, apply the labels before installing the cable. SAS cable Label color Label New 0.5 m SAS cable J1:I1:P2 - J2:I1:P1 Figure 12: Cabling the second capacity upgrade enclosure HPE StoreOnce 3640 System...
  • Page 33: Configuring A Newly Installed Storeonce 3640 System

    The capacity upgrade kit includes a license entitlement certificate. The certificate is a paper document containing the information necessary to obtain your unique LTU (License to Use) key file from the HPE Licensing website. NOTE: Redeem licenses individually to obtain a license key file for each upgrade kit. Do not merge multiple entitlements to redeem a single license key file.
  • Page 34 If you are managing the system through the federation lead, ensure that you are viewing the correct system. c. Go to the HPE Licensing website, as directed in the License Entitlement Certificate. d. Log in using your HPE Passport user ID and password.
  • Page 35 View or update the iLO configuration from the StoreOnce Management Console. a. On the main menu, select Settings. b. In the Hardware section, click the Integrated Lights Out (iLO) Configuration panel. The Integrated Lights Out (iLO) Configuration screen shows the HPE Integrated Lights Out network configuration. •...
  • Page 36 Navigate to System Configuration > iLO 5 Configuration > Network Options. d. Configure the iLO network options and note the iLO IP address, iLO subnet mask, and iLO gateway. 13. The StoreOnce 3640 System is now installed and ready for production use. HPE StoreOnce 3640 System...
  • Page 37: Hpe Storeonce 5200 System

    One 2U storage enclosure with two IO modules and twelve 4 TB preconfigured disks. Capacity upgrade options BB964A: HPE StoreOnce 5200 48 TB Capacity Upgrade Kit One 2U storage enclosure containing two IO modules and twelve 4 TB preconfigured disks. You can add up to five enclosures to the base system for a maximum configuration of six enclosures on the system.
  • Page 38: Hpe Storeonce 5200 System Handling Requirements

    The system supports up to five capacity upgrade storage enclosures. Each enclosure requires 2U. • The storage enclosures must be installed in the locations shown. Figure 13: HPE StoreOnce 5200 System rack layout Item Description JBOD 6: Fifth capacity upgrade kit. Install above JBOD 4.
  • Page 39: Installing The Storeonce 5200 System

    2U storage enclosure with 12 disks • Rail kit • Two power cables • SAS cables ◦ One 1 m cable ◦ One 2 m cable Record the iLO default network information from the label on top of the server. HPE StoreOnce 5200 System...
  • Page 40 Use the black headed thumb screw to secure tightly to the rail in the second hole from the rear (2). NOTE: It is easier to make this adjustment prior to mounting the rails. HPE StoreOnce 5200 System...
  • Page 41 NOTE: Make sure that the respective guide pins for the square or round hole rack align properly into the column hole spacing. HPE StoreOnce 5200 System...
  • Page 42 Secure rear of rack rail to the rail column with either the round- or square-hole shoulder screws provided in the package. g. Secure front of the rack rail to the front rail column using the provided flat securing screw in the bottom screw position of the rail. HPE StoreOnce 5200 System...
  • Page 43 Slide the base enclosure into position on the rails (1). Secure the chassis into the rack by tightening the captive CTO screw behind the latch on the front left and right bezel ears of the chassis (2). CAUTION: The front CTO screw must be attached at all times when racked. HPE StoreOnce 5200 System...
  • Page 44 The supplied cables are labeled on both ends with the following convention. • N = Node (server node) • S = Slot • P = Port • J = JBOD • I = I/O module HPE StoreOnce 5200 System...
  • Page 45 Connect a VGA monitor and a USB keyboard for initial configuration. 12. Attach the security bezel to the front of the server. a. Insert the security bezel right tab into the slot on the chassis and then rotate the bezel to close. HPE StoreOnce 5200 System...
  • Page 46 If LAN port 1 is connected to an active link, the NIC status LED will also begin to flash green when the StoreOnce System is powering up. • While configuring the system using iLO virtual console, the UID LED flashes blue. HPE StoreOnce 5200 System...
  • Page 47 IP address that was assigned over DHCP, this step is optional. a. Log in using the default user name and password. Default user name: console Default password: changeme b. Change the console password to proceed. HPE StoreOnce 5200 System...
  • Page 48: Configuring A Newly Installed Storeonce 5200 System

    Log on to the StoreOnce Management Console. Review and update the settings that were configured with the First Time Setup Wizard. • Administrator password • System information, such as system, location, and contact information • System date and time, or NTP configuration • Storage configuration HPE StoreOnce 5200 System...
  • Page 49 If you are managing the system through the federation lead, ensure that you are viewing the correct system. c. Go to the HPE Licensing website, as directed in the License Entitlement Certificate. d. Log in using your HPE Passport user ID and password.
  • Page 50 ) menu and select Configure. 10. Configure Remote Support using STaTS. For additional information, see StoreOnce Remote Support. 11. Configure Fibre Channel. For additional information, see Fibre Channel with StoreOnce Systems. 12. Configure iLO, if necessary. HPE StoreOnce 5200 System...
  • Page 51 View or update the iLO configuration from the StoreOnce Management Console. a. On the main menu, select Settings. b. In the Hardware section, click the Integrated Lights Out (iLO) Configuration panel. The Integrated Lights Out (iLO) Configuration screen shows the HPE Integrated Lights Out network configuration. •...
  • Page 52: Hpe Storeonce 5250 And 5650 Systems

    Capacity upgrade options • BB974A: HPE StoreOnce 5250/5650 44 TB Capacity Upgrade Kit One disk pack containing eleven 4 TB preconfigured disks. Add the disk packs to BB966A base and upgrade enclosures as described in this guide. You can add up to five 44 TB disk packs to a BB966A enclosure for a total of 70 disks in each enclosure.
  • Page 53: Hpe Storeonce 5250 And 5650 System Installation Process Overview

    • BB986A: StoreOnce 16Gb Fibre Channel 2-port card • BB990A: StoreOnce 32 Gb Fibre Channel 2-port card HPE StoreOnce 5250 and 5650 System installation process overview Procedure 1. Prepare the rack. 2. Verify system handling requirements. 3. Install the StoreOnce 5250 and 5650 base systems.
  • Page 54 The StoreOnce 5250 System supports up to one upgrade storage enclosure. The StoreOnce 5650 System supports up to three upgrade storage enclosures. Each enclosure requires 5U. • The storage enclosures must be installed in the locations shown. HPE StoreOnce 5250 and 5650 Systems...
  • Page 55 Figure 15: HPE StoreOnce 5250 System rack layout Item Description JBOD 2: First capacity upgrade kit. Install above the server. Server node JBOD 1: Base enclosure. Install below the server. HPE StoreOnce 5250 and 5650 Systems...
  • Page 56 Figure 16: HPE StoreOnce 5650 System rack layout Item Description JBOD 4: Third capacity upgrade kit. Install above JBOD 2. JBOD 2: First capacity upgrade kit): Install above the server. Server node JBOD 1: Base enclosure. Install under the server.
  • Page 57: Hpe Storeonce 5250 And 5650 Systems Handling Requirements

    HPE StoreOnce 5250 and 5650 Systems handling requirements Component Rack space Weight System server 29 kg (64 lbs) Capacity upgrade kit (disk pack) 11.4 kg (25.1 lbs) Drawer upgrade enclosure 31.1 kg (66 lbs) CAUTION: Use extreme caution when installing and pulling units from the rack. Unattached units can slip and fall, damaging the StoreOnce System or causing personal injury.
  • Page 58 Install the FC cards starting at PCI slot 5 and then additional FC cards in slots 4, 2, and 1 in that order. c. Verify that the correct SFP+ transceivers are fitted, if necessary. For detailed installation instructions, see Install PCIe cards . Install the server in the rack. HPE StoreOnce 5250 and 5650 Systems...
  • Page 59 Use guide pins to align the shelf mount kit to the rack column holes. d. To engage the rear rack rail mount, push the rail toward the back of the rack until the spring hook snaps into place. HPE StoreOnce 5250 and 5650 Systems...
  • Page 60 NOTE: Make sure that the respective guide pins for the square or round hole rack align properly into rack column hole spacing. f. Secure the rear of the rack rail to the rack column with the round- or square-hole shoulder screws provided in the package. HPE StoreOnce 5250 and 5650 Systems...
  • Page 61 Insert the eight locking nuts for the storage enclosure into the rack; two on each column. To locate the position for the locking nuts, count up 4U from the bottom of the rails (1). Place a nut on either side of the +4U position on each rack column (2). HPE StoreOnce 5250 and 5650 Systems...
  • Page 62 The base enclosure has a JBOD label on rear of the enclosure. When installing the enclosures in the rack, check the label to verify that you are installing the base enclosure (JBOD 1). c. Tighten the thumbscrews to secure the enclosure to the rack. HPE StoreOnce 5250 and 5650 Systems...
  • Page 63 The supplied cables are labeled on both ends with the following convention. • N = Node (server node) • S = Slot • P = Port • J = JBOD HPE StoreOnce 5250 and 5650 Systems...
  • Page 64 Connect the power cables. Connect each power cable to a separate PDU in the rack. b. Connect a network cable to LAN port 1. c. Connect a network cable to the iLO port (recommended). HPE StoreOnce 5250 and 5650 Systems...
  • Page 65 Insert the security bezel right tab into the slot on the chassis and then rotate the bezel to close. b. Lock the bezel. The key to lock the bezel is attached to the back of the security bezel. One key is supplied. HPE StoreOnce 5250 and 5650 Systems...
  • Page 66 After successful bootup, the console displays a login prompt. 14. Configure iLO during bootup (recommended). Most iLO settings must be configured during bootup. The iLO network options can also be configured with the System Manager. HPE StoreOnce 5250 and 5650 Systems...
  • Page 67 • Configuring Storage. The wizard detects the factory installed storage. The wizard also enables you to configure additional storage capacity that you might have installed. The wizard also reports HPE StoreOnce 5250 and 5650 Systems...
  • Page 68: Configuring A Newly Installed Storeonce 5250 Or 5650 System

    On the Overview tab, make a note of the Locking ID (Serial Number). If you are managing the system through the federation lead, ensure that you are viewing the correct system. c. Go to the HPE Licensing website, as directed in the License Entitlement Certificate. HPE StoreOnce 5250 and 5650 Systems...
  • Page 69 Log in using your HPE Passport user ID and password. e. Enter your Entitlement Order Number to search for your license. f. Follow the steps to activate and obtain your license. You can obtain the license file by downloading it directly from the website or from an email with a .zip attachment.
  • Page 70 View or update the iLO configuration from the StoreOnce Management Console. a. On the main menu, select Settings. b. In the Hardware section, click the Integrated Lights Out (iLO) Configuration panel. The Integrated Lights Out (iLO) Configuration screen shows the HPE Integrated Lights Out network configuration. •...
  • Page 71: Installing Capacity Upgrade Kits

    HPE StoreOnce 5200 48 TB Capacity Upgrade Kit • HPE StoreOnce 5250 and 5650 Capacity Upgrade Kits ◦ HPE StoreOnce 5250/5650 44 TB Capacity Upgrade Kit (disk pack) ◦ HPE StoreOnce 5250/5650 88 TB Capacity Upgrade Kit (disk pack) ◦...
  • Page 72: Installing The Storeonce 3620 Capacity Upgrade Kit

    4. On the Maintenance mode screen, set the Maintenance mode switch to the On position ( and then click OK. Installing the StoreOnce 3620 Capacity Upgrade Kit The system comes with six 4 TB disks already installed in the left six disk bays numbered 1, 2, 5, 6, 9, and 10;...
  • Page 73 Figure 20: Removing the front bezel 2. Remove the blanking plates from the right six disk bays numbered 3, 4, 7, 8, 11, and 12. Push in the latch (1) until it releases and pull out the plate (2). NOTE: All six disks must be installed before you can expand storage. Figure 21: Removing the blanking plates 3.
  • Page 74: Completing The Capacity Upgrade

    HPE StoreOnce 3640 48 TB Capacity Upgrade Kit Introduction The HPE StoreOnce 3640 System consists of a server with preconfigured storage on twelve 4 TB hard disks. Use the following to expand your storage. BB962A: HPE StoreOnce 3640 48 TB Capacity Upgrade Kit...
  • Page 75 4 TB disks. It includes a hot spare disk. Up to two capacity upgrade kits may be added to the HPE StoreOnce 3640 System. A license is required for each additional capacity upgrade kit and a license entitlement certificate is included with the kit, which describes how to obtain the License To Use.
  • Page 76: Installing And Connecting The Capacity Upgrade Enclosures

    StoreOnce System or causing personal injury. HPE is not responsible for any injury or damage caused by the mishandling of the StoreOnce System. Always use at least two people to lift and install an enclosure into the rack.
  • Page 77 Figure 25: StoreOnce 3640 System rack layout Item Description Server node JBOD 1: First capacity upgrade kit. Install below the server node. JBOD 2: Second capacity upgrade kit. Install below JBOD 1. Installing the storage enclosure Procedure 1. Install the enclosure rails in the rack. a.
  • Page 78 b. Position left and right rack rails at the desired 'U' position in the rack, adjusting the rails to fit the rack, as needed. Front and Rear bottom edge of rails must align with the bottom of EIA boundary in the lowermost 'U'.
  • Page 79 f. Secure the rear of the rack rail to the rack column with the round- or square-hole shoulder screws provided in the package. g. Secure front of the rack rail to the front rack column using the provided flat securing screw in the bottom screw position of the rail.
  • Page 80 2. Slide the enclosure into position on the rails (1). Secure the chassis into the rack by tightening the captive CTO screw behind the latch on the front left and right bezel ears of the chassis (2). CAUTION: The front CTO screw must be attached at all times when racked. CAUTION: Use extreme caution when installing and pulling units from the rack.
  • Page 81 Labeling the cables The StoreOnce capacity upgrade kit (enclosure) includes a sheet of preprinted cable label pairs. Each pair contains two identical labels, one for each end of the SAS cable. • N = Node (server node) • S = Slot •...
  • Page 82 Figure 26: Cabling the first capacity upgrade kit (JBOD 1) Item Description Server node. JBOD 1: First capacity upgrade kit. Item SAS cable Label color Cable from New 0.5 m cable Node Slot 6 Port 1 JBOD 1 IOM 1 Port 1 4.
  • Page 83: Hpe Storeonce 5200 48 Tb Capacity Upgrade Kit

    HPE StoreOnce 5200 48 TB Capacity Upgrade Kit Introduction The HPE StoreOnce 5200 System consists of a server node (containing operating system disks only) and one storage enclosure with preconfigured storage on twelve 4 TB hard disks. Use the following to expand the system storage.
  • Page 84 2. Power off all storage enclosures by disconnecting the power cables from the mains power. Rack information The storage enclosures can be installed into most standard server racks. For detailed safety information, see the rack documentation and the safety guide at www.hpe.com/ support/Safety-Compliance-EnterpriseProducts. Rack warnings For detailed safety information, refer to the rack documentation and the Safety Guide provided with the rack product.
  • Page 85: Installing And Connecting The Capacity Upgrade Enclosures

    StoreOnce System or causing personal injury. HPE is not responsible for any injury or damage caused by the mishandling of the StoreOnce System. Always use at least two people to lift and install an enclosure into the rack.
  • Page 86 A system at maximum configuration has three storage enclosures below and three above the server node. Figure 28: HPE StoreOnce 5200 System rack layout Item Description JBOD 6: Fifth capacity upgrade kit.
  • Page 87 Installing the storage enclosure Procedure 1. Install the enclosure rails in the rack. a. Adjust the back bracket on the standard rail kit so it accommodates the storage enclosure. Attach rear hold down brackets by sliding the tab with the arrow pointed forward (1) into the corresponding slot on the left and right side of the rear of the chassis.
  • Page 88 e. To engage the front rack rail mount, pull the rail towards the front of the rack to engage the spring hook with the rack column in the same manner as the rear spring hook. NOTE: Make sure that the respective guide pins for the square or round hole rack align properly into rack column hole spacing.
  • Page 89 g. Secure front of the rack rail to the front rack column using the provided flat securing screw in the bottom screw position of the rail. 2. Slide the enclosure into position on the rails (1). Secure the chassis into the rack by tightening the captive CTO screw behind the latch on the front left and right bezel ears of the chassis (2).
  • Page 90 3. Attach rear hold down brackets by sliding the tab with the arrow pointed forward (1) into the corresponding slot on the left and right side of the rear of the chassis. Use the black headed thumb screw to secure tightly to the rail (2). Cabling capacity upgrade enclosures Labeling the cables The StoreOnce capacity upgrade kit (enclosure) includes a sheet of preprinted cable label pairs.
  • Page 91 Apply the correct pair of labels to each SAS cable as you cable the storage enclosure. Cabling the first capacity upgrade kit (JBOD 2) The first capacity upgrade kit is located directly above the server node. Procedure 1. Apply the "JBOD2" label to the top-left pull-out tag at the rear of the enclosure. 2.
  • Page 92 Procedure 1. Apply the "JBOD3" label to the top-left pull-out tag at the rear of the enclosure. 2. Apply the cable labels to the new SAS cables. On the moving SAS cable, replace the "F=1" label with the "F=3" label. SAS cable Label color New label...
  • Page 93 Cabling the third capacity upgrade kit (JBOD 4) The third capacity upgrade kit is located directly above JBOD 2. Procedure 1. Apply the "JBOD4" label to the top-left pull-out tag at the rear of the enclosure. 2. Apply the cable labels to the new SAS cables. On the moving SAS cable, replace the "F=2" label with the "F=4"...
  • Page 94 Item SAS cable Label colors Cable from New 0.5 m cable JBOD 2 IOM 1 Port 2 JBOD 4 IOM 1 Port 1 New 0.5 m cable Green JBOD 4 IOM 2 Port 2 JBOD 2 IOM 2 Port 1 Moving 2 m cable Green and white Node Slot 6 Port 2...
  • Page 95 Item Description JBOD 4: Third capacity upgrade kit. JBOD 2: First capacity upgrade kit. Server node. JBOD 1: Base enclosure. JBOD 3: Second capacity upgrade kit. JBOD 5: Fourth capacity upgrade kit. Item SAS cable Label colors Cable from New 0.5 m cable JBOD 3 IOM 1 Port 2 JBOD 5 IOM 1 Port 1 New 0.5 m cable...
  • Page 96 Figure 33: Cabling the fifth capacity upgrade kit (JBOD 6) Item Description JBOD 6: Fifth capacity upgrade kit. JBOD 4: Third capacity upgrade kit. JBOD 2: First capacity upgrade kit. Server node. JBOD 1: Base enclosure. JBOD 3: Second capacity upgrade kit. JBOD 5: Fourth capacity upgrade kit.
  • Page 97: Hpe Storeonce 5250 And 5650 Capacity Upgrade Kits

    2. If you powered off the StoreOnce System before adding capacity upgrade kits, power on the system. HPE StoreOnce 5250 and 5650 Capacity Upgrade Kits Introduction The HPE StoreOnce 5250 and 5650 Systems consist of: • A server node (containing operating system disks only) •...
  • Page 98 Check the hardware and firmware. d. Disable maintenance mode. Planning for the capacity upgrade The StoreOnce System remains available and the existing storage remains accessible during the capacity upgrade process. However, HPE recommends the following: Installing capacity upgrade kits...
  • Page 99 • Schedule the capacity upgrade as a maintenance activity during a quiet period. • Notify host users and administrators of the upgrade plan. • Check to see how any scheduled jobs, such as replication, might be affected by decreased performance. •...
  • Page 100 StoreOnce System or causing personal injury. HPE is not responsible for any injury or damage caused by the mishandling of the StoreOnce System. Always use at least two people to lift and install an enclosure into the rack.
  • Page 101: Installing The Capacity Upgrade Kit, Bb974A And Bb976A Disk Pack

    The StoreOnce 5250 and 5650 Systems include one storage enclosure, containing 11 preconfigured disks and 4 hot spare disks, that is connected at installation. NOTE: Once the base enclosure is full, install an HPE StoreOnce 5250/5650 Drawer Upgrade Kit (BB966A or BB968A) for additional storage.
  • Page 102 Item Description Drawer 1 containing eleven storage disks (bays 23-33) and two hot spare disks (bays 34 and 35) Drawer 2 containing two hot spare disks (bays 34 and 35) Distributing the drives correctly The disks in the capacity upgrade kits must be added to the storage enclosures in a specific order. Each drawer has a label that specifies the sequence in which each set of 11 disks must be installed.
  • Page 103 Base disks. First disk pack upgrade. Drawer 2 slots 23-33. Second disk pack upgrade. Drawer 1 slots 12-22. Third disk pack upgrade. Drawer 2 slots 12-22. Fourth disk pack upgrade. Drawer 1 slots 1-11. Installing capacity upgrade kits...
  • Page 104 CAUTION: Use extreme caution when installing and pulling units from the rack. Devices can slip and fall, damaging the StoreOnce System or causing injury. HPE is not responsible for any damage or injury caused by the mishandling of the StoreOnce System.
  • Page 105 Installing the drives Procedure 1. Use the StoreOnce Management Console to check which drives are already installed in the storage enclosure. Go to Settings > Hardware Monitoring > Storage. Drill down to the individual drawers to see the list of installed drives displayed with their disk bay locations. 2.
  • Page 106: Installing The Drawer Upgrade Kit, Bb966A And Bb968A Enclosure

    Installing the Drawer Upgrade Kit, BB966A and BB968A enclosure The StoreOnce 5250 and 5650 Systems include one storage enclosure, containing 11 preconfigured disks and 4 hot spare disks, that is connected at installation. See the HPE StoreOnce 3620, 3640, 5200, 5250, and 5650 Systems Installation Guide for details.
  • Page 107 This chapter describes how to install additional HPE StoreOnce 5250/5650 Drawer Upgrade Kits (BB966A and BB968A). IMPORTANT: Use the capacity upgrade disk packs to completely fill an enclosure before adding another enclosure. NOTE: The StoreOnce 5250 System has a maximum configuration of two storage enclosures: the base enclosure plus one upgrade storage enclosure.
  • Page 108 HPE StoreOnce 5250 System rack layout Item Description JBOD 2: Upgrade enclosure. Install above the server. Server node. JBOD 1: Base enclosure. Install under the server. Installing capacity upgrade kits...
  • Page 109 HPE StoreOnce 5650 System rack layout Item Description JBOD 4: Third upgrade enclosure. Install above JBOD 2. JBOD 2: First upgrade enclosure. Install above the server node. Server node. JBOD 1: Base enclosure. Install under the server. JBOD 3: Second upgrade enclosure. Install under JBOD 1.
  • Page 110 a. Adjust the back bracket on the standard rail kit so it accommodates the storage enclosure. Attach rear hold down brackets by sliding the tab with the arrow pointed forward (1) into the corresponding slot on the left and right side of the rear of the chassis. Use the black headed thumb screw to secure tightly to the rail in the second hole from the rear (2).
  • Page 111 e. To engage the front rack rail mount, pull the rail towards the front of the rack to engage the spring hook with the rack column in the same manner as the rear spring hook. NOTE: Make sure that the respective guide pins for the square or round hole rack align properly into rack column hole spacing.
  • Page 112 h. Insert the eight locking nuts for the storage enclosure into the rack; two on each column. To locate the position for the locking nuts, count up 4U from the bottom of the rails (1). Place a nut on either side of the +4U position on each rack column (2). 2.
  • Page 113 3. Attach the retaining brackets (1) to either side of the rear of the enclosure and secure them to the rack. Installing capacity upgrade kits...
  • Page 114: Cabling Upgrade Enclosures

    Cabling upgrade enclosures Labeling the cables The StoreOnce upgrade storage enclosure includes a sheet of preprinted cable label pairs. Each pair contains two identical labels, one for each end of the SAS cable. These labels use this convention: N:S3:P1 - J1:D1:IA:P1 or JF:D2:IB:P2, where •...
  • Page 115 Storage enclosure drawer, I/O module, and port numbering IOM A IOM A IOM B IOM B Cabling the first upgrade enclosure (JBOD 2) The first upgrade enclosure is located directly above the server node. Procedure 1. Apply the "JBOD2" label to the rear of the enclosure. 2.
  • Page 116 4. If you are finished installing capacity upgrade storage enclosures, skip to Adding power cables. If you purchased additional HPE StoreOnce 5250/5650 44 TB or 88 TB Capacity Upgrade Kits (disk packs), install them after the storage enclosures have powered on successfully.
  • Page 117 Procedure 1. Apply the "JBOD3" label to the rear of the enclosure. 2. Apply the cable labels to the new SAS cables. On the moving 2 m SAS cable, replace the "F=1" label with the "F=3" label. SAS cable Label color New label New 0.5 m cable J3:D2:IA:P1 - J3:D1:IA:P2...
  • Page 118 4. If you are finished installing upgrade enclosures, skip to Adding power cables. If you purchased additional HPE StoreOnce 5250/5650 44 TB or 88 TB Capacity Upgrade Kits (disk packs), install them after the storage enclosures have powered on successfully.
  • Page 119 Item Description JBOD 4: Third upgrade enclosure. JBOD 2: First upgrade enclosure. Server node. JBOD 1: Base enclosure. JBOD 3: Second upgrade enclosure. Item SAS cable Label color Cable from New 0.5 m cable JBOD 4 Drawer 2 IOM A JBOD 4 Drawer 1 IOM A Port 1 Port 2...
  • Page 120: Completing The Capacity Upgrade

    Redeeming and adding the licenses The capacity upgrade kit includes a license entitlement certificate. The certificate is a paper document containing the information necessary to obtain your unique LTU (License to Use) key file from the HPE Licensing website. Procedure 1.
  • Page 121: Scanning And Configuring Storage

    7. Return to the License Management screen in the StoreOnce Management Console. 8. Expand the Actions menu ( ), click the Add License icon ( ). and then follow the onscreen instructions. Scanning and configuring storage After storage is added to a StoreOnce System, you must scan and configure the storage to make it usable.
  • Page 122: Configuring A Newly Installed System

    Configuring a newly installed system For additional information and instructions on each step, see the online help or user guide. Prerequisites • The hardware is installed correctly. If someone else installed the system, see Verifying the StoreOnce Gen4 hardware installation. •...
  • Page 123 • To add a user or group, select Add user or group on the Actions menu. • To edit a user, click the user name. • To remove a user, click the user name and then click Remove. For additional information, see User roles and types. Configure StoreOnce email alerts.
  • Page 124: Verifying The Hardware Installation

    The Integrated Lights Out (iLO) Configuration screen shows the HPE Integrated Lights Out network configuration. • In environments that do not use DHCP, DNS, or WINS, configure a static IP address during bootup. a. Restart or power on the StoreOnce Server.
  • Page 125: Initial Storeonce Network Configuration

    Figure 38: StoreOnce 3620 and 3640 iLO port location The StoreOnce 5200, 5250, and 5650 Systems iLO port is in the same location. Initial StoreOnce network configuration The initial network configuration contains a single Port Set on a 1 GbE network containing one subnet.
  • Page 126: User Roles And Types

    Directory Group (with any user role): A Microsoft Active Directory group. Members of the group login as domain users. TIP: To add directory users or groups, first add the HPE StoreOnce device to an Active Directory domain. Then configure the connection to the Active Directory Domain. For instructions, see the user guide.
  • Page 127: Storeonce Remote Support

    • If you create a group with the Observer role, HPE recommends setting up a user in the group with the Administrator role. (Roles set with the Add User action take precedence over roles set with the Add Group action.).
  • Page 128: Ilo Network Name And Ilo Password

    If you chose to enable remote support, HPE recommends that you also select Allow HPE and partners to contact me. d. You can also click Advanced options to see the URL of the Enterprise server that receives event messages. You do not need to change the URL.
  • Page 129: Drivers For Storeonce Vtl Devices On Client Servers

    Warranty details • StoreOnce 3620 Systems have at least one entry for the base server, where the warranty serial number covers the server and embedded base six 4 TB disks. A separate entry is added for the optional BB960A capacity upgrade kit. The capacity upgrade kit has six additional 4 TB disks that are added to the empty server bays to expand storage.
  • Page 130: Fibre Channel With Storeonce Systems

    All StoreOnce Gen4 Systems support data backup to StoreOnce Catalyst and VTL devices through Fibre Channel. If you intend to connect the HPE StoreOnce System to a SAN, you must purchase and install one or more FC Optional Expansion cards in the PCIe slots. SFP transceivers are supplied with the FC card.
  • Page 131 For optimal performance, where practical, dedicate HBAs for disk and tape. NOTE: Overlapping zones are supported. NOTE: The HPE Brocade SAN Switches support NPIV natively but the Cisco SAN Switches require that NPIV is turned on for each port used.
  • Page 132: Installing Optional Hardware

    Installing optional hardware • HPE StoreOnce Gen4 10/25Gb SFP Network Card Optional Kit (BB982A) • HPE StoreOnce Gen4 10GbE-T Network Card Optional Kit (BB984A) • HPE StoreOnce Gen4 16Gb FC Card Optional Kit (BB986A) • HPE StoreOnce Gen4 32Gb FC Card Optional Kit (BB990A) Optional hardware kit contents •...
  • Page 133: Pcie Slot Allocation For Optional Hardware Cards

    PCIe slot allocation for optional hardware cards StoreOnce software version 4.1.x and later supports the addition optional hardware to the basic configuration for the HPE StoreOnce 3620, 3640, 5200, 5250, and 5650 Systems. Optional hardware includes the following: •...
  • Page 134: Required Tools

    boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. To prevent electrostatic damage: • Avoid hand contact by storing and transporting devices in anti-static containers. • Keep electrostatic-sensitive parts in their containers until they arrive at the static-safe workstation •...
  • Page 135: Enabling Maintenance Mode When Using Storeonce Remote Support

    On the Key Manager screen, select Backup on the Actions menu ( Find Key Manager information in the StoreOnce Management Console Online Help, and in the StoreOnce 3620, 3640, 5200, 5250, and 5650 Systems User Guide: For StoreOnce software version 4.1.0.
  • Page 136: Removing The Pcie Riser Cage And Installing The Pcie Card

    Procedure 1. Ensure that the power cord will not snag when the server is extended from the rack. 2. If applicable, disconnect the SAS cable between the head server and the first storage enclosure before extending the server from the rack. 3.
  • Page 137 The StoreOnce 5200, StoreOnce 5250, and StoreOnce 5650 Systems will have external SAS cables. If the StoreOnce 3640 System has capacity upgrades installed, it will have external SAS cables. 3. If you are installing a card in slots 1 or 2, remove the primary PCIe riser cage. If you are installing a card in slots 4 or 5, remove the secondary PCIe riser cage.
  • Page 138: Completing The Pcie Card Installation

    Completing the PCIe card installation Procedure 1. Reconnect the cables from the storage controller card and expander cards. 2. Replace the PCIe riser cage. 3. Replace the access panel. a. Place the access panel on top of the server with the latch open. Allow the panel to extend past the rear of the server approximately 1.25 cm (0.5 in).
  • Page 139 32 Gb SFP+ transceivers (Part Number: P9H30-63001), as appropriate. 2. Connect the server to the 10/25GbE network and/or Fibre Channel SAN, as appropriate. Cables are not supplied and must be purchased separately. Refer to the HPE StoreOnce Systems QuickSpecs for the recommended cables for each interface.
  • Page 140: Complete The New Hardware Installation Using The Storeonce Management Console

    3. On the License Management screen, Overview tab, make a note of the Locking ID (Serial Number). 4. Go to the HPE Licensing website, as directed in the License Entitlement Certificate. 5. Log in using your HPE Passport user ID and password.
  • Page 141: Removing And Replacing Optional Hardware Cards

    Short message Error message Recommended action Hardware Fault Hardware installed but reporting Contact Hewlett Packard fault Enterprise Support. Load order Hardware install in wrong order Move the card to the correct location. Hardware Missing Hardware expected but not found Replace the card or use the Remove Cards option on the Optional Hardware panel, and restart the system.
  • Page 142: The Initialization Console

    The Initialization Console The Initialization Console supports features that cannot be accessed from the StoreOnce Management Console or REST API. The Initialization Console also includes functions that pertain to the Initialization Console. • Determining the initial DHCP network address • Configuring the initial system networking •...
  • Page 143: Resetting The Local Admin Password

    • The initial DHCP configuration fails. • The StoreOnce System is in an environment without DHCP. This procedure results in a basic network configuration with a single address. Procedure 1. Access the Initialization Console. 2. Select Configure initial network. 3. Select either Configure static (IPv4 or IPV6) address or Configure dynamic address. When configuring a static address, enter the network configuration parameters.
  • Page 144 Procedure 1. Access the Initialization Console. 2. Select Enable support access. The Support Login screen is displayed. The default support access mode is ciphertext. 3. Select a support user: hpesupport or hpeadmin. The system displays the ciphertext for the user. This ciphertext is required to generate the secure support password.
  • Page 145: Storeonce Websites

    The following documents include information that is not incorporated into this document and are available from the HPE website at: http://www.hpe.com/info/storeonce/docs • HPE StoreOnce Optional Hardware Installation and Configuration Guide (not relevant for 3620) This guide describes how to install and license StoreOnce Optional Hardware that is installed after the initial installation. •...
  • Page 146: Support And Other Resources

    Support and other resources Accessing Hewlett Packard Enterprise Support • For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website: http://www.hpe.com/assistance • To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website: http://www.hpe.com/support/hpesc Information to collect •...
  • Page 147: Customer Self Repair

    IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements. Customer self repair Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR part needs to be replaced, it will be shipped directly to you so that you can install it at your convenience.
  • Page 148: Regulatory Information

    Documentation Feedback (docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document. For online help content, include the product name, product version, help edition, and publication date located on the legal notices page.

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