[Cm17] Acd/Ucd Group - NEC UNIVERGE SV8300 Command Manual

COMMAND CODE TITLE:
17
FUNCTION:
This command is used to define ACD (Automatic Call Distribution)/UCD (Uniform Call Distribution)
groups.
PRECAUTION:
(1) A maximum of 16 ACD/UCD groups can be assigned per system when using 8300R5 software or
before. A maximum of 100 ACD/UCD groups can be assigned per system when using 8300R6
software or later.
(2) A maximum number of 60 stations can be assigned to a ACD/UCD group. A minimum number of
1 station can be assigned to an ACD/UCD group.
(3) Prior to changing or deleting the station number within an ACD/UCD group, in CM17 Y=0, it is
necessary to change the data for CM17 Y=1-7 to the default.
(4) For details of other ACD/UCD services, refer to "AUTOMATIC CALL DISTRIBUTION (ACD)"
or "UNIFORM CALL DISTRIBUTION (UCD)" of Programming Manual.
ASSIGNMENT PROCEDURE:
ST + 17Y + DE
DATA TABLE:
Y
No. MEANING
0 Next station number
in ACD/UCD group
NOTE 1: Station numbers should be individually assigned to an ACD/UCD group as shown below.
170>400: 401
170>400: 402
170>400: 403
170>400: 404
170>400: 400
NOTE 2: After data setting, lift the handset once, to activate the ACD/UCD function, at each ACD/UCD station.
ACD/UCD GROUP
STATION NUMBER (A)
+
(1-8 digits)
STATION NUMBER (A)
DATA MEANING
X Station number (A)
XXXXXXXX
DATA
+ DE +
(1-8 digits)
SETTING DATA
DATA
X
XXXXXXXX
NONE
3-213
+ EXE
RELATED
COMMAND
MEANING
Station number (B) CM17
Y=1-7, A-C
No data
Continued on next page
NWA-033623-001 Rev.8.1
CM17
: Default
91ch3002.fm
JUNE/15/2011