Authorized Returns; Warranty Statement - Advanced Energy MDX II User Manual

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Advanced Energy

Authorized Returns

Before returning any product for repair and/or adjustment, call AE Customer Support and
discuss the problem with them. Be prepared to give them the model number and serial number
of the unit as well as the reason for the proposed return. This consultation call will allow
Customer Support to determine if the unit must actually be returned for the problem to be
corrected. Such technical consultation is always available at no charge.
Units that are returned without authorization from AE Customer Support and that are found to
be functional will not be covered under the warranty (see warranty statement, below). That is,
you will have to pay a retest and calibration fee, and all shipping charges.

Warranty Statement

The seller makes no express or implied warranty that the goods are merchantable or fit
for any particular purpose except as specifically stated in printed AE specifications. The
sole responsibility of the Seller shall be that it will manufacture the goods in accordance
with its published specifications and that the goods will be free from defects in material
and workmanship. The seller's liability for breach of an expressed warranty shall exist
only if the goods are installed, started in operation, and tested in conformity with the
seller's published instructions. The seller expressly excludes any warranty whatsoever
concerning goods that have been subject to misuse, negligence, or accident, or that have
been altered or repaired by anyone other than the seller or the seller's duly authorized
agent. This warranty is expressly made in lieu of any and all other warranties, express or
implied, unless otherwise agreed to in writing. The warranty period is 12 months after
the date the goods are shipped from AE. In all cases, the seller has sole responsibility for
determining the cause and nature of the failure, and the seller's determination with
regard thereto shall be final.
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