Emerson Micro Motion 5700 Configuration And Use Manual page 210

Troubleshooting
March 2019
Cause
There is an internal memory problem with the core processor. This alert will not clear until you reboot or
power cycle the transmitter.
Recommended actions
1. Ensure that all wiring compartment covers are installed correctly.
2. Ensure that all transmitter wiring meets specifications and that all cable shields are properly
terminated.
3. Check the drain wires.
4. Check the drain wires.
a) Verify that the drain wires from the 4-wire cable are properly landed.
b) Verify that the drain wires are landed outside the core processor housing.
c) If the drain wires are landed inside the core processor housing, cover them by the foil shield for
their full length until they land under the ground screw.
5. Ensure that all meter components are grounded properly.
6. Evaluate the environment for sources of high electromagnetic interference (EMI) and relocate the
transmitter or wiring as necessary.
7. Reboot or power-cycle the transmitter to see if the alert clears.
8. Replace the core processor.
17.12.2 [003] Sensor Failed
Alert
Sensor Failed
Cause
The pickoff amplitude is too low.
Recommended actions
1. Check the drive gain and the pickoff voltage.
2. Check the wiring between the sensor and the transmitter.
3. Check the sensor coils for electrical shorts. If you find problems, replace the sensor. Refer to
internal electrical
4. Check the integrity of the sensor tubes.
5. Ensure that the sensor is completely full or completely empty.
6. Replace the sensor.
7. Contact customer service.
17.12.3 [005] Mass Flow Rate Overrange
Alert
Extreme Primary Purpose Variable
210
problems.
Configuration and Use Manual
Micro Motion Model 5700 with Ethernet Transmitters
MMI-20029769
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