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Summary of Contents for Polycom 3725-32870-002
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Page 1: User Guide
4000 System ® ™ Polycom User Guide 6.0.0 Apr. 2010 3725-32870-002... - Page 2 As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision.
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Page 3: Table Of Contents
Content Polycom® RSS™ 4000 Introduction············································ 1-1 Overview ······································································· 1-1 System Hardware Installation ············································· 1-2 General Safety Precautions ············································· 1-2 Unpack the Package ····················································· 1-2 Install the System ························································· 1-3 System Initial Configuration ··············································· 1-3 Preparations before Configuration ··································· 1-3 Modifying the Initial IP Address ······································ 1-4 (Optional) Configuring the Gatekeeper Settings ··················... - Page 4 Content Administrator Configuration··················································· 4-1 Recording Templates ························································ 4-1 Viewing Template Information········································ 4-1 Defining a Template ····················································· 4-1 Managing Templates ···················································· 4-2 Virtual Recording Room (VRR) ··········································· 4-3 Defining a VRR ··························································· 4-3 Dialing a VRR to Start Recording ····································· 4-4 Managing VRRs···························································...
- Page 5 Introduction to Main Menu Page ········································· 5-1 Start Recording································································ 5-3 Viewing Archives ···························································· 5-3 Appendix A – Telnet/Terminal Commands······························ 6-1 HyperTerminal Parameters ················································ 6-1 Login ············································································ 6-1 Command Introduction ····················································· 6-2 Appendix B – Regulatory Notices ·········································· 7-1 Polycom® RSS™ 4000 User Guide...
- Page 7 Polycom solution components only. Additional services for supported third-party Unified Communications (UC) environments integrated with Polycom solutions are available from Polycom Global Services and its certified Partners. These additional services will help customers successfully design, deploy, optimize and manage Polycom visual communications within their UC environments.
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Page 9: Polycom® Rss™ 4000 Introduction
Polycom® RSS™ 4000 Introduction Overview Polycom® RSS™ 4000 Recording and Streaming Server is a web server that enables you to easily perform recording, live streaming, stream media processing and multimedia archiving, as needed. Polycom® RSS™ 4000 system supports the recording of both single-point and multipoint video conferences, including H.239 data contents. -
Page 10: System Hardware Installation
Take all items out of the package and check if any of them is in poor condition. If you find damage, file a claim with the delivery carrier. Polycom is not responsible for damage sustained during shipment of this product. -
Page 11: Install The System
Before using Polycom® RSS™ 4000, you need to activate the device. Follow the procedure below to obtain the product activation key. When you power on and log in to the Polycom® RSS™ 4000 for the first time, the system Connecting Cables... -
Page 12: Modifying The Initial Ip Address
• To change IP address via the Web login page: Connect your PC to the LAN 1 port of the Polycom® RSS™ 4000 with a cross-over network cable, or connect your PC and Polycom® RSS™ 4000 to the same switch in the LAN. - Page 13 Note: When setting LAN port speed, contact your network administrator to ensure that the switch link rate matches the system port. Click Update and a dialog box will pop up, in which you should confirm to restart the system to apply the setting. Polycom® RSS™ 4000 User Guide...
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Page 14: (Optional) Configuring The Gatekeeper Settings
Chapter 1 – Polycom® RSS™ 4000 Introduction To change IP address via RS-232 Console or Telnet: Connect your PC to the RS232 port of the Polycom® RSS™ 4000 with a serial port cable and activate the console port (115200，8bits). After you logged in to the console port, input the default password POLYCOM to enter the system. -
Page 15: User Interface
Click Update and a dialog box will pop up, in which you should confirm to restart the system to apply the setting. User Interface The Polycom® RSS™ 4000 provides two types of user interfaces: Web configuration interface and an endpoint driven user interface. Web User Interface The system provides a user-friendly Web-based operations interface. -
Page 17: Basic Operations
Run the Web browser on your computer. Enter https://<system IP address> in the address bar and then press Enter to display Web login page of Polycom® RSS™ 4000 system. Enter your username and password to log in to the system. Default administrator username and password are both admin. -
Page 18: User Permissions
Accessible information Operation permissions Polycom® RSS™ 4000 allows up to 200 users to be logged in to the Web UI at the same time. Common Operations List Sorting, Searching, and Refreshing For all items list on the Web UI (for example, VRR list, list of archives, user list, etc.), a unified search bar is provided for users to find specific items,... -
Page 19: Starting A Recording
Ctrl + targets or Shift + targets. Starting a Recording You can start a recording in the Polycom® RSS™ 4000 system using one of the following methods: Start a recording by calling the endpoint from the Polycom® RSS™ 4000 •... -
Page 20: Playing Back Recorded Files
VRR's number to the dial-in number. For more information, see Dialing-in to a VRR to Start Recording. Playing Back Recorded Files To play back recorded files stored in the Polycom® RSS™ 4000, you can choose one of the following methods: •... - Page 21 Archive Details pane on the right side to play Play button back the files. To play back the files, you can also click the Play button in the Archive Files pane on the right side. Polycom® RSS™ 4000 User Guide...
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Page 23: Ordinary User Configuration
Ordinary User Configuration This chapter mainly describes Web configurations that ordinary users should set after logging into the Polycom® RSS™ 4000 system. For administrator users, see Chapter Administrator Configuration. When you log in to the system for the first time using the account and password assigned by the administrator, a password setting box appears, prompting you to change your password. -
Page 24: Virtual Recording Room (Vrr)
Otherwise, you will have to follow instructions to set an appropriate password. Only local users created in the Polycom® RSS™ 4000 system can change their passwords. This function is not available to Active Directory server users. Virtual Recording Room (VRR) A Virtual Recording Room (VRR) defines various recording-related parameters, which are the basis of all recordings. -
Page 25: Modifying A Vrr
Specifies a number to identify the VRR. You can directly dial the VRR to record by adding the VRR number when dialing the Polycom® RSS™ 4000 system. The number you entered must be unique and comprised of 4-8 digits. VRR owner. It cannot be changed. -
Page 26: Archives
Click OK to complete modifications to the VRR. Archives All files recorded by Polycom® RSS™ 4000 system are saved in the Archive page where ordinary users can only view following types of archives: Files recorded by users’ own VRR •... -
Page 27: Playing Back And Downloading Archives
List Sorting, Searching, and Refreshing. Playing Back and Downloading Archives Polycom® RSS™ 4000 system can save recorded videos into three different formats, which apply to different kinds of playback: Raw: Raw bit stream, which can be played back through the endpoint •... -
Page 28: Modifying Archives
Chapter 3 – Ordinary User Configuration To download an archive: Click Media>Archives in the menu bar at the top of the page. In the archives list, select the archive to be downloaded. Click Archive Files at the right bottom of the page to expand its property pane. -
Page 29: Live Streaming
Click OK to complete the setup. Live Streaming Polycom® RSS™ 4000 system supports live streaming of video sources, such as live video conference or dual stream sent by endpoints or MCUs with a highest resolution of 720p and a maximum bandwidth of 4M. You can view meeting videos and the second channel of dual stream in real time by connecting to Polycom®... -
Page 30: Viewing Live Streaming Video
Chapter 3 – Ordinary User Configuration Viewing Live Streaming Video When the system starts live streaming, you can view the video being live streamed in real time on the Live Streaming page. To view live streaming in progress: Click Media>Live Streaming in the menu bar at the top of the page. Select the live streaming content you want to view in the list, and then click the Play button right side of the page. -
Page 31: Administrator Configuration
For ordinary users, see the Chapter Ordinary User Configuration. By default, Polycom® RSS™ 4000 has one administrator, for which username and password are both admin. It is recommended that you change the default password after logging in to the system for the first time to prevent system invasions. -
Page 32: Managing Templates
Specifies the maximum bandwidth to be used when recording and live streaming. The bandwidth used by an endpoint or MCU to connect to the Polycom® RSS™ 4000 should not be higher than the bandwidth defined here. Specifies whether to use a secondary lower bandwidth for... -
Page 33: Virtual Recording Room (Vrr)
A default VRR, named Default_VRR, is built in the system. When an endpoint or MCU tries to connect by directly dialing Polycom® RSS™ 4000 system IP address or E.164 prefix, default VRR parameters will be used for recording. You can modify the default VRR but cannot delete it. -
Page 34: Dialing A Vrr To Start Recording
Chapter 4 – Administrator Configuration Parameter Recording Immediately Email Notification Default Recording Description (Optional) Click the Allowed User/Groups tab to set allowed list for that VRR. Users and groups defined in the allowed list can view or modify VRR recorded files or live streaming. For user and group settings, see User Management. -
Page 35: Managing Vrrs
Polycom® RSS™ 4000 system's E.164 number on the MCU. For instance, if the E.164 prefix of the Polycom® RSS™ 4000 system is 123 and the number of the VRR to be used is 456, you can enter 123456. If the network is not configured with a gatekeeper, only the default VRR can be used in the recording link initiated by MCU. -
Page 36: Recording Setting
Chapter 4 – Administrator Configuration To edit or delete a created channel: Click VRR>Channels in the menu bar at the top of the page. Click the channel entry to be edited in the channel list. In the ACTIONS area on the left side of the page, click Edit or Delete to modify or delete the channel. -
Page 37: Archives And Live Streaming
Archives. For description of Live Streaming page, see Live Streaming. Live Streaming Resources Usage The number of resources supported by the Polycom® RSS™ 4000 system for live streaming the video depends on the system model you purchased. The following table shows the relationship between the model and the resources it supports. -
Page 38: Network Service
Then there is one resource free, which allows for running one live stream at CIF/4CIF/720p 30 fps, using a single rate and single window layout concurrently. The following table shows the maximum capacity of the Polycom® RSS™ 4000 systems when perform the live streaming of different parameters: Table 4-6... -
Page 39: Gatekeeper
Note: The alternate gatekeeper will only be used when the primary gatekeeper is not available. Specifies the IP address for the primary (or alternate) gatekeeper. Specifies the port number for the primary (or alternate) gatekeeper. Polycom® RSS™ 4000 User Guide... -
Page 40: Qos
Chapter 4 – Administrator Configuration Parameter System Prefix/E164 System H.323 Alias Click Update and a dialog box will pop up, in which you should confirm to restart the system to apply the setting. Quality of Service (QoS) is very important in transmission of high-bandwidth audio and video data. -
Page 41: User Management
User Management User Users who are defined in the Polycom® RSS™ 4000 system can log in to the Web Management pages to complete authorized operations. The system supports two user levels: User：Who can only view and edit limited pages, including: •... -
Page 42: Adding A New User
In the list, you can search, sort and refresh users. For specific instructions, see List Sorting, Searching, and Refreshing. Adding a New User You can add a local user to the system or import users from an AD server to the system for management if the system is successfully configured with AD server. -
Page 43: Managing Users
VRR, the user can use this Email address to receive Email notifications upon completion of recorded file format conversion. Specifies additional related information. button on that page to refresh the list, or enter Polycom® RSS™ 4000 User Guide 4-13... -
Page 44: Groups
A default group, named All_Users, is built in the system. It includes all the users defined in the Polycom® RSS™ 4000 system. All_Users group cannot be modified or deleted. Click User>Groups in the menu bar at the top of the page to enter the Group page. -
Page 45: Managing Groups
Polycom® RSS™ 4000 supports integration with an Active Directory server. After integration, users in the Active Directory domain can access the Web Management pages of the Polycom® RSS™ 4000 directly as ordinary users without needing to be registered in the Polycom® RSS™ 4000. -
Page 46: Calendar Configuration
Figure 4-2 Then, you can select the appropriate domain in the drop-down list, and use existing users in the domain to log in directly. When logging in to Polycom® RSS™ 4000 Web Management pages using an existing domain user, the user gets only ordinary user permissions. - Page 47 Click the link to open the Polycom® RSS™ 4000 login page, log in to directly enter the Archive page or Live Streaming page for the recorded file in Polycom®...
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Page 48: System Monitoring
Dashboard The Dashboard is the default page displayed to administrators after they log in to the Polycom® RSS™ 4000 system. It shows any system status information relevant to administrators. Information panes can be expanded or hidden by clicking headings. Information displayed on the Dashboard will be updated in real time based on changes made to system data. -
Page 49: System Alerts
Web Connections Shows information about all users connected to the Polycom® RSS™ 4000 Web interface, including their ID, roles, connecting time and IP addresses, and counts login users by roles, so that administrators can easily get login statuses of current users. -
Page 50: Hardware Status
System Logs Polycom® RSS™ 4000 provides the function of backing up logs in the background. Log files are used for administrators to perform fault detection on the system. -
Page 51: Hard Disk Warning
System Security Certificate Setting The Polycom® RSS™ 4000 Web server supports Security Socket Layer (SSL) protocol. After the SSL digital certificate is installed in the system, you can set up the encrypted communication connection between the user client and server, in order to ensure security of the transferred data during Web communication. -
Page 52: Ports
Select the saving path of the certificate file in the popup dialog box for uploading files, and click Open. Click Upload button in the Certificate Setting page to upload the certificate to Polycom® RSS™ 4000 system. Click View Certificate Information to view information on the certificate installed in the system. -
Page 53: Security Policy
Security Policy Polycom® RSS™ 4000 system provides detailed security policy settings. You can define login times, password validity period, complexity of password setting，maximum visiting duration and so on to ensure the security of Web management. - Page 54 Chapter 4 – Administrator Configuration Parameter Password Management Password Complexity If a parameter can set to be 0, which indicate no limitations to this option. Click Update to apply settings. 4-24 Description Specifies the maximum time within which you can perform operations. When this time is Session Maximum reached, you are automatically disconnected Duration...
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Page 55: System Management
User Data Backup/Restore Polycom® RSS™ 4000 system is able to backup user data to the FTP server in the network, and restore system user data to the status of selected previous time (based on the time points generated in the backup). Supported user... - Page 56 Backup Now and Restore Now. Archives Backup There are two ways to back up archives on Polycom® RSS™ 4000 to FTP server: automatic periodic backup and immediate manual backup. To automatically back up archives: Select Enable automatic backup on the Data Backup/Restore page to enable automatic backup function.
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Page 57: System Upgrade
Archives Restore The Polycom® RSS™ 4000 system will automatically generate a time point when successfully backing up recorded files. You can use the backup of recorded files to restore those recorded files on Polycom® RSS™ 4000 system. - Page 58 Log in the Web configuration interface after the system is restarted. You are brought to the Product Activation page and prompted to activate the device. Click Polycom Resource Center link to enter the Polycom Resource Management Center. Enter your Email address and password in the login box, and click Login.
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Page 59: Product Activation
Click Format v5 Disk in the ACTIONS area on the left of the page. Product Activation The Product Activation page is used in following activation operations: Activate the new Polycom® RSS™ 4000 system • Activate the upgraded system •... -
Page 60: Ui Customization
HD Live Streaming You may enter the obtained activation key in the Activation Key text box of the page, and click Update to activate Polycom® RSS™ 4000 system or charged functions. Click Polycom Resource Center link to enter the Polycom Resource Center and obtain the activation key. - Page 61 Customizing Endpoint Menu After you dialed and established connection to the Polycom® RSS™ 4000 from the endpoint, you can see a menu interface from the Polycom® RSS™ 4000 (see TV User Interface Operation). You can customize the default background picture and displayed language of the endpoint menu interface.
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Page 62: System Time
The system built-in clock can be synchronized with the time server. Note: If you set a domain name, make sure you have already set a DNS server address that can resolve this domain name in System Config>IP Setting . - Page 63 Click Next; if you want to continue, enter YES in the box to confirm restoration, and click OK. Click Back button to go back to the setting box. Remove the USB storage device before the system restarts to complete restoration. Polycom® RSS™ 4000 User Guide 4-33...
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Page 65: Tv User Interface Operation
TV User Interface Operation In addition to Web interface, the Polycom® RSS™ 4000 also provides TV UI for end users to perform the most commonly used recording and playback operations through the remote control. The TV UI (User Interface) from Polycom®... - Page 66 Reverses the current video. Reverse will stop at the previous I-frame. The Web UI can be used to set the interval between I-frames. The Polycom® RSS™ 4000 has a default interval between I-frames of one minute; the interval can be set as 1-10 minutes.
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Page 67: Start Recording
Polycom® RSS™ 4000. If the bandwidth at which a user endpoint connected with Polycom® RSS™ 4000 is lower than the bandwidth for certain recorded files, such files would not display on that endpoint's screen. - Page 68 During the playback of video, you can press the up arrow key on the remote control to exit playing and return to the file list. To view all videos recorded on Polycom® RSS™ 4000: Select View All Archives on the main menu page, and then press the right arrow key to enter the list of all archives.
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Page 69: Appendix A - Telnet/Terminal Commands
Appendix A – Telnet/Terminal Commands Polycom® RSS™ 4000 supports device debugging from the command line. You can configure command settings in either of the following two methods: using the HyperTerminal after connecting it to the device through a serial port or configuring via telnet. Both methods use the same command format. -
Page 70: Command Introduction
Chapter 6 – Appendix A – Telnet/Terminal Commands If you entered a wrong password, you may be required to re-login to the system. If you entered the right password, you will be brought directly to the command setting interface. Command Introduction Help After logging into the system, you may enter ? or help after the prompt "#"... -
Page 71: Reset Password
The system will show the prompt message "Are you sure?". Type "Y" to proceed, or type "N" to cancel. Telnet Setting Type "telnet {on | off}" after the prompt "#" to turn on/off the telnet session. For example, enter "telnet on" to enable telnet function. Polycom® RSS™ 4000 User Guide... -
Page 72: Network Setting
The default setting is telnet on. If "telnet off" is entered to disable the telnet function of the Polycom® RSS™ 4000, user can only use the serial port to perform above system setting tasks. The default telnet port is 23, which cannot be modified. The password and command operations for remote telnet login are identical to those for serial port login. - Page 73 [Example 2] Set the 100M half duplex for the LAN1 interface: After you set the connection feature or IP address for the LAN interface, the system must be restarted in order for the new settings to take effect. Polycom® RSS™ 4000 User Guide...
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Page 75: Appendix B - Regulatory Notices
Appendix B – Regulatory Notices Read and understand the following instructions before using the system: Close supervision is necessary when the system is used by or near children. Do not leave unattended while in use. Only use electrical extension cords with a current rating at least equal to that of the ... - Page 76 EU Regulatory Notices This Polycom® RSS™ 4000 has been marked with the CE mark. This mark indicates compliance with EEC Directives 2006/95/EC and 2004/108/EC. A full copy of the Declaration of Conformity can be obtained from Polycom Ltd, 270 Bath Road, Slough, Berkshire, SL1 4DX, UK.
- Page 77 Polycom® RSS™ 4000 User Guide Regulatory Notices 이 기기는 업무용으로 전자파적합등록을 한 기기이오니 판매자 또는 사용자는 이 점을 주의 하시기 바라며 , 만약 잘못판매 또는 구입하였을 때에는 가정용으로 교환하시기 바랍니다 . WARNING This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
- Page 78 Chapter 7 – Appendix B – Regulatory Notices Dispose of used batteries according to the manufacturer’s instructions ADVARSEL! Lithiumbatteri - Eksplosionsfare ved fejlagtig håndtering. Udskiftning må kun ske med batteri af samme fabrikat og type. Levér det brugte batteri tilbage tilleverandøren Regulatory Notices...
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