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Related Manuals for Polycom 3150-30828-001
Summary of Contents for Polycom 3150-30828-001
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Page 1: User Guide
® ™ Polycom 4000 System User Guide 5.0.0 Oct. 2009 3150-30828-001... - Page 2 As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision.
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Page 3: Table Of Contents
Unpacking and Installing the Polycom® RSS™ 4000················· 1-2 Initial Polycom® RSS™ 4000 IP Configuration ························ 1-2 Web User Interface (UI) ······························································ 2-1 Logging into Polycom® RSS™ 4000 via the Web······················ 2-2 Polycom® RSS™ 4000 Web UI Main screen ···························· 2-3 System Information ··························································· 2-3 System Configuration·························································... - Page 4 Start Recording ····························································· 3-4 Live Streaming ····························································· 3-5 Immediate Recording····················································· 3-5 Archive Name Format···················································· 3-6 Using a Polycom MCU for Single Point Recording ··················· 3-7 Point-to-Point Recording ···················································· 3-7 Entering a Recording Room············································· 3-7 Streaming without Recording ·········································· 3-9 Leaving a Recording Room ············································· 3-9 Onscreen User Interface (UI) –...
- Page 5 Accessing and Installing Polycom RSS Media Tools·················· 6-2 Uninstalling Polycom RSS Media Tools·································· 6-2 Operating Environment······················································ 6-2 Using Polycom RSS Multicast Player ····································· 6-2 Receiving Multicast Videos ············································· 6-3 Playing Multicast Videos ················································ 6-4 Adjusting Video Window Size ········································· 6-5 Video Statistics ·····························································...
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Page 6: Preface
This User Guide provides system operation and setup information for users and administrators of the Polycom® RSS™ 4000 system. The Polycom® RSS™ 4000 is a network server that enables users to easily record, stream and archive media content. It supports recording and archiving of high-definition video content, processing of streaming media, and H.323 playback. -
Page 7: Polycom® Rss™ 4000 Installation And Preliminary
General Safety Precautions Follow these rules to ensure general safety: Keep the area around the Polycom® RSS™ 4000 unit clean, free of clutter and well ventilated. Decide on a suitable location for the Polycom® RSS™ 4000 rack that will hold the Polycom®... -
Page 8: Unpacking And Installing The Polycom® Rss™ 4000
BOTH power cords should be connected to the mains power supply during normal operation. Connect the LAN cable to LAN 1 port on the rear panel of the Polycom® RSS™ 4000 unit. Turn on power switch. - Page 9 Figure 1-3 IP Address Settings Open the internet explorer and browse to: http://192.168.1.254 Login to the system. Use the default User name (POLYCOM) and Password (POLYCOM). Figure 1-4 Login to Web UI Go to system configuration->IP setting and set a static IP address. Click the save button and then reset the system.
- Page 10 Figure 1-5 Changing the initial IP address via an RS232 Console or Telnet Another option to modify the IP address of the Polycom® RSS™ 4000 is using the RS232 console. Connect to the RS232 port – and activate the console (9600, 8bits).
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Page 11: Web User Interface (Ui)
Web User Interface (UI) The Polycom® RSS™ 4000 provides two types of user interface: Web UI - Web Interface to configure, control, monitor Polycom® RSS™ 4000 and view archives. The following operations can be performed using the Web UI: querying... -
Page 12: Logging Into Polycom® Rss™ 4000 Via The Web
Figure 2-1 If the Polycom® RSS™ 4000 you are logging into is integrated with an LDAP Active Directory server, users can also enter an Active Directory domain user name and password in the login screen. In this case, the "Domain" menu in Figure 2-1 will be enabled. -
Page 13: Polycom® Rss™ 4000 Web Ui Main Screen
Connected H.323 Link Status – Monitor and control area for the H.323 devices which connected to the Polycom® RSS™ 4000 at any given time. System Information After logging in to Web page, the default view will display the "Product Information". - Page 14 Displays the current Polycom® RSS™ 4000 device name. Displays the video server type. Displays the current version and distribution date. Displays that the Polycom® RSS™ 4000 can support a maximum of 15 H.323 playback connections. Displays that the Polycom® RSS™ 4000 can support a maximum of 200 users simultaneously connected to Web UI to play videos.
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Page 15: System Usage
There are 2 hard disk on Polycom® RSS™ 4000. The RAID is configured as RAID-1 (mirroring). The two hard disks have identical data on them. Data written to one disk will automatically be duplicated to the other one. -
Page 16: Product Activation
The user must activate a Polycom® RSS™ 4000 after purchase or software upgrade before the user can perform normal recording. To activate your device Log into the web interface of Polycom® RSS™ 4000, and go to System Information > Product Activation. Details Displays the Polycom®... - Page 17 Figure 2-5 Product Activation Click on “Polycom Resource Center” to enter the Polycom Resource login page. Sign in with your registered email account and password. If you are a new user, register for an account first. Go to Service & Support–> Product Activation -> Single Product Activation.
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Page 18: System Configuration
IP addresses for devices within the network, while using external IP addresses to allow devices on the LAN to communicate with other devices outside the LAN. If your Polycom® RSS™ 4000 is connected to a LAN that IP settings page... -
Page 19: Gatekeeper Settings
Polycom® RSS™ 4000 User Guide uses a NAT, you can enable NAT option to allow the Polycom® RSS™ 4000 to communicate with external networks. If “Enable NAT” is selected, the external address for NAT usage must be configured. The calling party outside the LAN will call the NAT address of your system, while local users on your LAN will continue to use the LAN address. -
Page 20: User Customization
Chapter 2 - Web User Interface (UI) the next available Polycom® RSS™ 4000 device with the same prefix, and the user can play back or record a video on another Polycom® RSS™ 4000 without having to disconnect and reconnect. Table 2-3... - Page 21 4000. The user can change the system's IVR messages in the "IVR message" area on this interface. When an IVR file is uploaded to the Polycom® RSS™ 4000, the file name must consist of only alphanumeric characters. The file format is PCM, 16 bit, single-channel file with a sampling frequency of 16KHz.
- Page 22 Chapter 2 - Web User Interface (UI) Click on the "Browse" button in this area, confirm the path of the file to be changed, and click on the "Download file" button to download the new file. After the file has been downloaded successfully, the system's logos will be replaced with the new logos.
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Page 23: Archives Backup/Delete
Figure 2-16 After the endpoint is used to call and establish a connection with the Polycom® RSS™ 4000, the menu screen sent from the Polycom® RSS™ 4000 will appear on the endpoint. The default endpoint menu language can be set using the "default endpoint menu language"... -
Page 24: System Settings
Deletion Policies There are three possible deletion policies that can be selected: Never delete – Video files will be stored indefinitely on the Polycom® RSS™ 4000's hard drive when this option has been selected. Delete after backup – Video files will be immediately deleted after being sent to the backup server when this option has been selected. - Page 25 System Settings Page Table 2-4 System Settings Details Item Details Turn on or turn off the Polycom® RSS™ 4000 system’s firewall. When it is enabled, Windows Firewall blocks all Turn on Windows unsolicited incoming network traffic on all network Firewall connections.
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Page 26: Logger Settings
Polycom® RSS™ 4000 device, as shown in below figure. Clicking the "Back" button on this page will return the user to the previous System Settings page. -
Page 27: Managing Log Files
Logger Settings Page Managing Log Files For log files already created by the device, Polycom® RSS™ 4000 offers a function to manage these log files. In the page shown above, click on the "View Log Files Created on this Device" link on the bottom of the page, and... -
Page 28: Upgrade/Reset System
Clicking on "System Configuration -> Upgrade/Reset System" in the navigation bar on the left side of the screen allows the user to upgrade software. Software upgrade for the Polycom® RSS™ 4000 device requires having the corresponding upgrade key code for the upgrade package. -
Page 29: Ssl Configuration
To download the media tools package used with the Polycom® RSS™ 4000, click on the "Click Here to Download" link in the "Media Tools Download" area. For a description of the media tools, please refer to Polycom® RSS™ 4000 Media Tools. - Page 30 Single-click the page’s "View Certificate Information" button to view the certificate information just installed on the RSS. Since the SSL secure connection established between the user end and the server uses HTTPS protocol, after installing the certificate on the device, if 2-20 Create New Certificate Request...
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Page 31: Account Management
After this, the communication between the user end and the server will always encrypt data based on the SSL secured connection to ensure the security of transmitted data. - Page 32 Enter the endpoint’s E.164 number registered to GK. Enter the endpoint’s H.323 ID registered to GK. Recording will start automatically when the Polycom® RSS™ 4000 receives a call from this endpoint’s configured IP address. Use this setting to allow specific endpoints to bypass all Onscreen menus and begin recording immediately upon connection to the Polycom®...
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Page 33: User Management
They cannot view or configure other configuration pages; Administrator– Has privileges to view and configure all web pages. Note: There is a super administrators (User name: POLYCOM, Password: POLYCOM) by default on the Polycom® RSS™ 4000 User Guide 2-23... -
Page 34: Group Management
Chapter 2 - Web User Interface (UI) Item E-Mail User cannot change account information User names must be unique; they cannot be duplicated. Items marked with an asterisk are required fields. Multiple users are permitted to login and use the same user name simultaneously. 200 users in total can be added for both administrator and ordinary users. -
Page 35: Add Group
Groups page. Edit Group Properties The user can click this group properties icon for existing groups. On the Edit User Properties page, you can edit user group description and group members. Polycom® RSS™ 4000 User Guide to edit group properties 2-25... -
Page 36: Active Directory Settings
The Polycom® RSS™ 4000 provides the function of integration with an Active Directory server, so that users on the integrated Active Directory do not need to register on the Polycom® RSS™ 4000 to directly visit the Polycom® RSS™ 4000 web management page to play a video. -
Page 37: Recording Settings
Recording Settings The Polycom® RSS™ 4000 supports use of the call connection mode to record H.323 endpoint (or MCU) conferences. This is to say that an endpoint (or MCU) can connect with the Polycom® RSS™ 4000, which then decodes and stores the endpoint (or MCU) bit stream. -
Page 38: Single Point Recording Settings
Chapter 2 - Web User Interface (UI) The Polycom® RSS™ 4000 supports H.239 only. To record the proprietary People + Content standard, utilize a Polycom MGC to transcode the proprietary content to H.239. Click on “Recording Settings” in the navigation bar on the left side of the page, and make settings on these pages for the Polycom®... - Page 39 Setting a Request for Fast Forward / Backward Interval in the Recording Process In order to ensure quality during playback, the Polycom® RSS™ 4000 will request I-frames from the endpoint at the configured time interval. The default time interval is a request of one Fast Forward/Backward interval of one minute, and it can be set to anywhere between 1 and 10 minutes.
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Page 40: Point-To-Point Recording Settings
Point-to-point recording page. Here the administrator can configure settings for point-to-point recording. These settings will be used when endpoints dial and connect to the Polycom® RSS™ 4000 and enter the recording room to start point-to-point recording. This will be done according to preset... - Page 41 “Idle” means that recording has not started, and “Recording” means that recording has started. Create Recording Room Click the “New” button on this page, and the page will jump to the Add Recording Room page, as shown below: Figure 2-35 Point-to-point Recording Room Settings Polycom® RSS™ 4000 User Guide 2-31...
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Page 42: Access Rights
Rate: Used to define the rate the endpoints connect to the recording room. The range is between 128kbps and 1024kbps. The maximum number of recording rooms that can be added on one Polycom® RSS™ 4000 is 4. 4CIF/4SIF/720P/1080P recording for Point to Point calls is not supported. -
Page 43: Dial Out And Record Through The Web
“Select All”. All of the recording rooms will be checked if this check box is selected. Point-to-point Recording Control After establishing a connection between the endpoint and the Polycom® RSS™ 4000, entering the Point-to-point Recording page and clicking on the red button point-to-point recording. -
Page 44: Multicast Settings
Single Point Recording Settings Multicast Settings Configuring the Polycom® RSS™ 4000 Multicast function will enable a group of PC within the same subnet as Polycom® RSS™ 4000 or accessible via router simultaneously view the video stored on Polycom® RSS™ 4000 or being streamed. - Page 45 Item Details Address video sent by the Polycom® RSS™ 4000 device. Sets the port used by the video sent by the Polycom® Media Base Port RSS™ 4000 device, with a range between 4000 and 65000. Archives Multicast To multicast one archive existing: Click Archives->...
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Page 46: Streaming Settings
Polycom® RSS™ 4000 Multicast Player is multicast software specifically designed to receive multicasts sent by the Polycom® RSS™ 4000 device. For more details, please refer to Using Polycom® RSS™ 4000 Multicast Player. -
Page 47: Managing Recording Files
After selecting this mode, the user can set the window mode for the people and content videos: Small Content: (The content size is 640*480) Medium Content: (The content size is 800*600) Large Content: (The content size is 1024*768) Polycom® RSS™ 4000 User Guide 2-37... -
Page 48: Viewing Archive Properties
“endpoint H.323 name (recording room name) + recording time”. Video names can be edited after being generated by recording. Shows the H.323 name of the Polycom® RSS™ 4000 device the archive is saved on. The start time is the Polycom® RSS™ 4000 device’s time when recording starts. -
Page 49: Sorting Archives
Sorting Archives Besides looking up archives by their archive names, the Polycom® RSS™ 4000 also provides the function of sorting by archive properties. The video properties that the files can be ordered by include: video name, server, start date/time, duration, rate, video, H.239, and size. -
Page 50: Playing Back Archives Via The Web
Chapter 2 - Web User Interface (UI) Item Viewing Rights PIN Code Quick Access Code Never Auto Delete Number of Repeats Playing Back Archives via the Web The user can play back the video files stored on RSS via the Web by one of the following ways: ... -
Page 51: E-Mail Link
“Download Native format archive”. The archive is in WMV format and can be directly played by the Windows Media Player. The native archive format file can only be played after using Media Converter for Polycom RSS to convert the video format. For an introduction of the converter tool, please refer to Using Media Converter for Polycom RSS. -
Page 52: Go To Archive Pages
H.323 Connection Status Display The recording status of the endpoint currently connected to the Polycom® RSS™ 4000 can be displayed in real time on the bottom of the web page, as shown below. Recording control and status display can be done for the connections that show the H.323 connection status as connected. - Page 53 The H.239 column displays whether or not H.239 is enabled on the endpoint, but does not show if the Polycom® RSS™ 4000 is recording or playing back H.239. It only identifies if this endpoint has H.239 capability. H.323 connection status display is refreshed every 30 seconds.
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Page 54: Onscreen User Interface (Ui) - Conference Recording
Onscreen User Interface (UI) – Conference Recording In addition to using the Web UI to manage the Polycom® RSS™ 4000, users can also use the onscreen UI which allows the user to perform recording and playback tasks to interact with the device. This chapter will explain in detail how to use the onscreen UI to perform single point and point-to-point recording. -
Page 55: Single Point Recording Using An Endpoint Menu (Onscreen Ui)
Onscreen User Interface (UI) – Conference Recording Single Point Recording Using an Endpoint Menu (onscreen UI) Main Menu After using an endpoint to call the Polycom® RSS™ 4000 and establish an H.323 connection, the Polycom® RSS™ 4000 will present the main menu below. Figure 3-1 On the interface shown above, use the remote control to highlight and select Record Video. - Page 56 PIN code will appear after "Start Recording," as shown in the figure below. If viewing a recording where a PIN has been set, viewers will be asked to enter the correct PIN code before they can play back the video. Polycom® RSS™ 4000 User Guide...
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Page 57: Start Recording
"Pause" option will change to "Resume". The user will also hear an IVR message "The conference recording is now paused." The bit stream sent by the endpoint to the Polycom® RSS™ 4000 will not be stored while recording is paused. -
Page 58: Live Streaming
WMV format that can be played on a PC. The Polycom® RSS™ 4000's Web Interface can be used to initiate playback of the video, as shown below. Click on the button the Live Streaming menu to view the video in real-time. -
Page 59: Archive Name Format
This functionality is intended to be used in case of connection where the Far End Camera Control or the DTMF are being disabled, which will not allow the user to navigate via the Polycom® RSS™ 4000 onscreen menu. Archive Name Format Files produced from single point recordings are named using the following rule: Endpoint's H.323 alias + Recording time stamp (Date &... -
Page 60: Using A Polycom Mcu For Single Point Recording
RMX, can be easily integrated with the Polycom® RSS™ 4000. Use the MGC’s Recording Link function to initiate a recording connection with the Polycom® RSS™ 4000 and record MGC conferences, or add the RSS as a participant in an RMX conference. - Page 61 When a second endpoint joins the conference, both participants will be shown two images processed by Polycom® RSS™ 4000, depicting each of the two connected endpoints. Pressing any direction key on an endpoint remote control will display the main Recording Room menu, as shown below.
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Page 62: Streaming Without Recording
[Polycom® RSS™ 4000 prefix][Recording room prefix]*[E.164 of endpoints invited to participate] Building on the example above, if the E.164 alias for Polycom® RSS™ 4000 is 1234, the Recording Room alias is 5678, and the endpoint to be invited has E.164 alias 0460, then the user can dial 12345678*0460. -
Page 63: Onscreen User Interface (Ui) - Archive Playback
An H.323 endpoint can play back a video stored as a raw bit stream by calling the Polycom® RSS™ 4000. Polycom® RSS™ 4000 can support a maximum of 15 simultaneous H.323 playback connections. Use the endpoint remote control and Far End Camera Control to select "Play Video"... -
Page 64: Video Viewing Rights
Figure 4-2 Videos on the Polycom® RSS™ 4000 Archive List can be previewed if they meet the following five conditions: ... -
Page 65: Quick Access Codes For Archive Playback
After an endpoint calls a Polycom® RSS™ 4000 and makes a connection, videos will be listed for playback only when the endpoint has viewing rights and its video algorithm supports the video. If the endpoint does not support the video algorithm, a video will not be shown on the Archive List even if the endpoint has viewing rights. -
Page 66: Sorting Archives
Quick play (with Polycom® RSS™ 4000 not registered to a gatekeeper) Call the Polycom® RSS™ 4000's IP address and input the quick access code in the endpoint's extension field (the endpoint must support the extension number field) to view the video file without navigating through menus. -
Page 67: Pin Codes
Playback" interface, the chosen video will be played. If a PIN code has been set for a video, the Polycom® RSS™ 4000 will give a voice prompt asking the user to enter the video's PIN code. When DTMF tones are used to enter the video's PIN code, the entered number will be shown marked with an "*"... -
Page 68: Fast Forward/Reverse/Stop
Reverses the current video. Reverse will stop at the previous I-frame. The Web UI can be used to set the interval between I-frames. The Polycom® RSS™ 4000 has a default interval between I-frames of one minute; the interval can be set as 1-10 minutes. -
Page 69: Appendix A - Terminal Setting And User Commands
The Polycom® RSS™ 4000 supports command settings for the configuration of equipment and troubleshooting. There are two ways of using commands to configure settings: one is to connect to the Polycom® RSS™ 4000's serial port and use an emulation program like Hyperterminal; the other is to use telnet. -
Page 70: Overview Of Commands
After forgetting the login password, a user can use emulation software to connect to the serial port, and then reset the Polycom® RSS™ 4000. When “…” is displayed on the emulation software, press "CTRL+C," and the user will be able to login to the system without entering the password. -
Page 71: Telnet Settings
Enter "ftp on" or "ftp off" after the prompt "#" and press Enter to enable or disable the FTP function. Entering "ftp on" enables the Polycom® RSS™ 4000's FTP functions. Those users defined on the Polycom® RSS™ 4000 can now use the FTP protocol to download video files on the device. # ftp on Ftp service enabled. - Page 72 “N” to cancel. To restart the Polycom® RSS™ 4000 system after being shut down, turn off the power first and wait for at least 2 minutes, and then turn on the power to start up the device.
- Page 73 The Polycom® RSS™ 4000 will now be restored to the default configuration. The IP address will be: 192.168.1.254, the subnet mask: 255.255.255.0, and the gateway: 192.168.1.1. The user can now use the serial port to set the Polycom® RSS™ 4000's IP address.
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Page 74: Appendix B - Polycom Rss Media Tools
Polycom RSS Multicast Player: Used exclusively to receive multimedia sent by the Polycom® RSS™ 4000. Media Converter for Polycom RSS: Used to convert the format of raw bit streams from Polycom® RSS™ 4000 video recordings. Polycom RSS Archive Transfer Manager: Used to upload video code converted by the Media Converter for Polycom RSS to the Polycom®... -
Page 75: Accessing And Installing Polycom Rss Media Tools
Polycom® RSS™ 4000 device on the network is multicasting and set the firewall on your PC to allow multicasts. Click on Start -> All Programs -> Polycom -> RSS Media tools -> Launch MultiCastPlayer.exe to use this tool. The software will open two windows:... -
Page 76: Receiving Multicast Videos
The user must set the following two options in this interface: Session Advertisement Address: Configure the IP address for receiving the multicast file list. This address must be the same as the Polycom® RSS™ 4000's session announcement address. ... -
Page 77: Playing Multicast Videos
Chapter 6 - 6BAppendix B - Polycom RSS Media Tools Figure 6-3 Playing Multicast Videos Use the mouse to select a video from the list shown in Figure 6-3, and single-click the "Play" button to play the selected video, as shown below. -
Page 78: Adjusting Video Window Size
The user can view statistical information concerning a multicast video that is currently being received. Select "Statistics" among the options shown in Figure 6-6, and the user will see the statistical information shown in Figure 6-7, including the frame rate and video size. Adjusting window size Polycom® RSS™ 4000 User Guide... -
Page 79: Using Media Converter For Polycom Rss
Figure 6-7 Using Media Converter for Polycom RSS Format conversion The Media Converter for Polycom RSS can be used to convert the format of video bit streams in two ways: Conversion between source code types: This type of conversion is used only to convert the video format and bandwidth of a bit stream. - Page 80 If the user wishes to view information concerning the file, click on the "Detail" button to call up the interface shown below. Figure 6-9 Video file details In the interface shown in Figure 6-8, click on the "Next" button to enter the conversion type interface. Polycom® RSS™ 4000 User Guide...
- Page 81 Chapter 6 - 6BAppendix B - Polycom RSS Media Tools Figure 6-10 Select a file conversion type: Native Archive Format or MP4 Format. After selecting, click on the "Next" button to enter the other conversion option interface. Figure 6-11 The user can set the following options in this interface: ―...
- Page 82 Figure 6-13 Video previe A preview will not be shown if "Video Preview" is unchecked. Clicking on the "Pause" button at any time during the conversion process Polycom® RSS™ 4000 User Guide...
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Page 83: Using Polycom® Rss™ 4000 Upload
"123456," the newly uploaded video file will also be named "123456". Overview of Interface Areas Click sequentially on the Start -> All Programs -> Polycom -> RSS Media Tools -> Launch AsfUpload to use Polycom RSS Archive Transfer Manager . The interface will now be as shown below. - Page 84 Figure 6-15 Video file information Area 4 is used to login to the Polycom® RSS™ 4000 server. Clicking on "Login" will cause the login screen shown Figure 6-16 to pop up. Polycom® RSS™ 4000 User Guide 6-11...
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Page 85: Starting File Upload
Figure 6-16 Enter the IP address, administrator name, and password of the Polycom® RSS™ 4000 the user wish to connect to, and click on "Login" button to login to the Polycom® RSS™ 4000. After successful login, the IP address of the Polycom® RSS™ 4000 will be shown after "Polycom®... -
Page 86: Pausing File Upload
4000 login screen will now pop up. Correctly fill out login information—the uploads will begin after successfully logging in. If the "Login" button in Area 4 has already been used to login to a Polycom® RSS™ 4000, click on the "Start" button and file upload will begin immediately. -
Page 87: Appendix C - Regulatory Notices
Chapter 6 - 6BAppendix B - Polycom RSS Media Tools Appendix C – Regulatory Notices Read and understand the following instructions before using the system: Close supervision is necessary when the system is used by or near children. Do not leave unattended while in use. - Page 88 EU Regulatory Notices This Polycom® RSS™ 4000 has been marked with the CE mark. This mark indicates compliance with EEC Directives 2006/95/EC and 2004/108/EC. A full copy of the Declaration of Conformity can be obtained from Polycom Ltd, 270 Bath Road, Slough, Berkshire, SL1 4DX, UK.
- Page 89 Chapter 6 - 6BAppendix B - Polycom RSS Media Tools Lithium coin cell warning This equipment contains a Lithium coin cell which is not user serviceable. Refer servicing to qualified service personnel only. Do not attempt to open the case of this product.
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