Polycom V2IU 4300T User Manual
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Polycom V2IU 4300T User Manual

Polycom V2IU 4300T User Manual

Converged network appliance
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User Guide

2
V
IU 4300T Converged
Network Appliance
October 2005

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Summary of Contents for Polycom V2IU 4300T

  • Page 1: User Guide

    User Guide IU 4300T Converged Network Appliance October 2005...
  • Page 2 As between the parties, Polycom, Inc. retains title to, and ownership of, all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision.

  • Page 3: Table Of Contents

    Contents Contents 1 Introduction ........1–1 The 4300T Converged Network Appliance .
  • Page 4 User Guide V IU 4300T Converged Network Appliance System Configuration ......... . 3–13 Configure the LAN Interface .
  • Page 5 Contents Traffic Management Configuration ......3–38 Enable Traffic Shaping ........3–39 Optionally enable priority IP addresses .
  • Page 6 User Guide V IU 4300T Converged Network Appliance Passive Voice Call Monitoring ....... . 4–5 Accessing Troubleshooting Tools .
  • Page 7 Path Navigator ........Appendix–20 Regulatory Notices ....Regulatory Notices–1 END-USER LICENSE AGREEMENT FOR POLYCOM® SOFTWARE . Regulatory Notices–1 FCC PART 15 NOTICE .
  • Page 8 User Guide V IU 4300T Converged Network Appliance...

  • Page 9: Introduction

    Introduction The 4300T Converged Network Appliance The V IU 4300T is an intelligent, all-in-one networking solution for enterprises and service providers. It reduces costs by simplifying the deployment, management and security of converged voice, video and data networks. The 4300T provides the following important functions for converged networks: T1 Wide Area Network (WAN) Access Router The 4300T provides an integrated T1 CSU/DSU for small and medium office connectivity.

  • Page 10: Call Quality Monitoring

    User Guide V IU 4300T Converged Network Appliance Call Quality Monitoring Passive call quality monitoring for each SIP or MGCP voice call includes statistics needed to enforce SLAs and resolve networking problems that negatively affect call quality. Future-proof Scalability The 4300T is a powerful, flexible platform that can be deployed initially as a low-cost WAN access router and then licensed through software for more advanced VoIP features and increased call performance.

  • Page 11: Front Panel Leds

    Introduction — Active call count indicators Front Panel LEDs The LEDs display real-time information for key functions of the 4300T. They are as follows: EM001 LED Label Activity Description Power Power switch off (or no power from wall) Green Power is supplied to the unit Status Self-tests have failed.

  • Page 12: Back Panel

    User Guide V IU 4300T Converged Network Appliance Back Panel The back panel of the 4300T contains the following (left to right): EM002 • Power connector • Erase button • Power connector • 4 switched LAN Ethernet ports • Management console port •...

  • Page 13: T1/E1 Wan Port

    Introduction This port is used for debug or local diagnostic purposes only. Primary configuration of the 4300T is performed from a web browser as covered in Chapter T1/E1 WAN port The T1 WAN interface with the following features: • Fully integrated CSU/DSU •...
  • Page 14 User Guide V IU 4300T Converged Network Appliance 1 - 6...

  • Page 15: Getting Started

    Getting Started Physical Installation The 4300T is designed for desktop, rack or wall-mount installation. Please observe the following guidelines when installing the system: • Never assume that the AC cord is disconnected from a power source. Always check first. • Always connect the AC power cord to a properly grounded AC outlet to avoid damage to the system or injury.

  • Page 16: Administration Of The 4300T

    User Guide V IU 4300T Converged Network Appliance ” Install two screws 4 14/16 horizontally apart on a wall or other vertical surface. The screws should protrude from the wall so that you can fit the appliance between the head of the screw and the wall. 1.
  • Page 17 Getting Started Note For secure management of your network, be sure to change the default userid and password as described under Change the Administration Password. 4. Continue to configure the system using the information provided in Chapter 2 - 3...
  • Page 18 User Guide V IU 4300T Converged Network Appliance 2 - 4...

  • Page 19: Configuring The 4300T

    Configuring the 4300T The 4300T is a flexible, easy to use converged network appliance that provides many critical networking functions for IP based voice, video and data. It can be installed in several different topologies: • At the customer premise for IP Centrex and hosted video applications •...

  • Page 20: Configuration Guide For Ip Centrex Applications

    User Guide V IU 4300T Converged Network Appliance Configuration Guide For IP Centrex Applications A typical 4300T installation for an IP Centrex application requires no external router or firewall. The 4300T WAN port is connected directly to the T1/E1 line and the LAN port(s) are connected directly to enterprise devices and/or Ethernet switches.

  • Page 21: Configuration Outline

    Configuring the 4300T • NAT/PAT translation for IP phones and PC’s. This allows a single public IP address to be used on the WAN link to represent all of the private IP addresses assigned to the LAN IP phones and PC’s. •...
  • Page 22 User Guide V IU 4300T Converged Network Appliance Traffic Management enable traffic shaping Configuration enable Call Admission Control Optional VoIP Survivability enable VoIP survivability configure call processing server Optional reachability settings specify the number of digits to use for Optional local dialing configure the IP address of the local LAN Optional...

  • Page 23: Configuration Guide For Station Side Ip Pbx Applications

    Configuring the 4300T Configuration Guide For Station Side IP PBX Applications Most private enterprise VoIP networks use an IP PBX at the corporate headquarters location to provide voice switching between headquarters, branch offices and the PSTN. The 4300T is used in these environments to securely connect branch office employees to the IP PBX installed in the corporate headquarters location.

  • Page 24: Configuration Outline

    User Guide V IU 4300T Converged Network Appliance • Traffic shaping and priority queuing to guarantee high quality voice traffic. These mechanisms protect voice and data traffic from contending for the same network resources to guarantee low latency and the highest call quality possible for VoIP traffic.

  • Page 25: Configuration Guide For Trunk Side Ip Pbx Applications

    Configuring the 4300T static IP routing Optional Firewall Configuration enable the data firewall configure basic settings Optional configure advanced settings Optional Traffic Management enable traffic shaping Configuration enable Call Admission Control Optional VoIP Survivability enable VoIP survivability configure call processing server reachability Optional settings specify the number of digits to use for local...

  • Page 26: Configuration Outline

    User Guide V IU 4300T Converged Network Appliance The 4300T performs WAN/LAN IP routing and traffic management functions in this application. In particular, it provides prioritization to ensure voice packets are not delayed or dropped while allowing data traffic to use all remaining bandwidth.

  • Page 27: Configuration Guide For Hosted Video Applications

    Configuring the 4300T Configuration Guide For Hosted Video Applications A typical 4300T installation for hosted video applications is depicted in the diagram below. In this scenario, the 4300Ts are used to connect all of the video endpoints to the Gatekeeper. The video endpoints should be configured to point to the LAN address of the 4300T as the Gatekeeper and the 4300T will proxy RAS and call setup messages to the Gatekeeper Service Provider...
  • Page 28 User Guide V IU 4300T Converged Network Appliance • Traffic shaping and priority queuing to guarantee high quality video traffic. These mechanisms protect video and data traffic from contending for the same network resources to guarantee low latency and the highest call quality possible for voice and video traffic.

  • Page 29: Configuration Guide For Enterprise Video Applications

    Configuring the 4300T Configuration Guide For Enterprise Video Applications A typical 4300T installation for enterprise video applications is depicted in the diagram below. In this scenario, the 4300Ts are used to connect all of the video endpoints to the Gatekeeper. The video endpoints should be configured to point to the LAN address of the 4300T as the Gatekeeper and the 4300T will proxy RAS and call setup messages to the Gatekeeper.
  • Page 30 User Guide V IU 4300T Converged Network Appliance call quality possible for voice and video traffic. At the same time they ensure the best utilization of WAN bandwidth by enabling data traffic to burst up to full line rate in the absence of video calls. Precedence is automatically given to traffic coming from video endpoints and other devices using the 4300T’s Application Layer Gateway function.

  • Page 31: System Configuration

    Configuring the 4300T System Configuration This section explains how to configure the 4300T to function in your IP network. You will configure the T1/E1 WAN interface, Ethernet interfaces, network addresses, DNS settings, default gateway, SNMP settings and change the administrative password. 1.

  • Page 32: Configuring Vlans In The 4300T

    User Guide V IU 4300T Converged Network Appliance 3. Press Submit. Configuring VLANs in the 4300T As depicted in the diagram below, VLANs are used to connect the 4300T to an Ethernet switch that has been configured to use VLANs. VLANid 1/2 4300T VLAN...
  • Page 33 Configuring the 4300T • 802.1p is not currently supported 1. Select the Network link. 2. Select Enable VLAN support. 3. Press Submit. Be careful when changing a port from 802.1 to 802.1q mode. Any 802.1 devices Caution connected to that port (such as your management PC!) will loose access to the 4300T.

  • Page 34: Modify An Existing Vlan Configuration

    User Guide V IU 4300T Converged Network Appliance — 802.1 mode: Assign the port to any ONE VLAN. — 802.1q mode: Assign the port to any number of VLANs Perform steps 1 through 6 above for each VLAN you wish to create. Modify an Existing VLAN Configuration 1.

  • Page 35: Assign The 4300T's Alg To Your Priority Vlan

    Configuring the 4300T Assign the 4300T’s ALG to your Priority VLAN Once you have completed your VLAN configuration you must assign the 4300T ALG to the VLAN containing your VoIP phones. 1. Select the VoIP ALG from the main configuration menu. 2.
  • Page 36 User Guide V IU 4300T Converged Network Appliance 6. Enter the Default Gateway. This is usually the upstream router’s IP address. Packets destined for IP networks not known to the 4300T are forwarded to the default gateway for handling. 7. Enter the Primary DNS Server. The DNS server is used by the 4300T to resolve domain names to IP addresses.

  • Page 37: Protocol

    Configuring the 4300T Protocol Display and set the T1 Layer 2 protocol. Supported protocols are: • HDLC • Cisco HDLC • • ANSI (Frame Relay) • CCITT (Frame Relay) 1. Select the desired T1 protocol. 2. Press Submit. Frame Relay Mode and DLCI When the Protocol is one of ANSI or CCITT, then additional Frame Relay configuration parameters are required.

  • Page 38: Timing

    User Guide V IU 4300T Converged Network Appliance Timing Display and set the clock timing source for the T1/E1 interface. The timing can be either derived from the network (External) or provided to the T1 interface by the V IU (Internal). With a carrier-provided T1, the timing is usually derived from the network (External, the default setting).
  • Page 39 Configuring the 4300T In addition the 4300T will provide its LAN IP address in DHCP user options 150 and 151 for use by IP phones. Some IP phones use these values for configuration of their TFTP server and MGCP control server addresses. The DHCP server in the 4300T should not be used if a DHCP server already exists Note in the same subnet as the 4300T.

  • Page 40: Delete A Dhcp Ip Address

    User Guide V IU 4300T Converged Network Appliance Note If you are not using WINS leave this field blank. The Windows Internal Naming Service (WINS) is a service that keeps a database of computer name-to-IP address mappings so that computer names used in Windows environments can be mapped to IP addresses.

  • Page 41: Configure Hostname, Snmp And Remote Logging

    Configuring the 4300T 3. Press Submit. Configure Hostname, SNMP and Remote Logging The 4300T can be managed remotely by an SNMP network management system such as HP Openview. The 4300T supports SNMPv1 or SNMPv3 and MIB-II (RFC1213). All MIB-II variables are read only. The MIB variables sysContact and sysLocation are set by the web GUI.

  • Page 42: Disable Snmp

    User Guide V IU 4300T Converged Network Appliance 1. Select the Enable SNMP v1 or v3 checkbox. If using SNMPv1 enter the Read-Only Community. If using SNMPv3 enter the User Name, Passphrase and Security method. 2. Enter the System Location. This is a comment string that can be used to indicate the physical location of the 4300T.

  • Page 43: Configure A Local Hostname

    Configuring the 4300T 4. Uncheck the Enable Remote System Logging checkbox. 5. Press Submit. Configure a local Hostname A locally configured hostname is useful for remote management. This name can appear as the identifier string for the 4300T on a system management console.

  • Page 44: Change The Administration Password

    User Guide V IU 4300T Converged Network Appliance Change the Administration Password We strongly recommend that you change the default password for the root administrative account using the following steps: The new password must be between 6 and 20 characters in length. Any Note combination of alpha and numeric characters is accepted.

  • Page 45: Configure The Voip Alg

    Configuring the 4300T • Enable mobility in the enterprise LAN for voice devices. This is useful, for example, when using WiFi or moving office locations. In these instances the IP address of the voice and video device may be changed. Configure the VoIP ALG In order to configure the VoIP ALG the 4300T must be told where to reach the signaling servers and TFTP server on behalf of the voice devices.
  • Page 46 User Guide V IU 4300T Converged Network Appliance 6. Enter the TFTP Server Address. This address is used to identify the TFTP server that contains the images used by IP phones at boot up. The 4300T performs a TFTP server relay function. It is not necessary to program in an FTP server address if your IP phones use the Note FTP protocol instead of TFTP to retrieve their images.

  • Page 47: Configure Voip Subnet Routing

    Configuring the 4300T The bandwidth is specified in kbps and if it is set to 0, bandwidth management is not enforced. Only calls with media traversing the 4300T is counted towards the bandwidth maximum. 11. The Current payload bandwidth calculates the current video traffic, without IP overhead, traversing the Appliance.

  • Page 48: Enter A Voip Subnet Route

    User Guide V IU 4300T Converged Network Appliance Note VoIP Subnet Routing is separate and independent from static data routes (see Static IP routing). VoIP subnet routes must be configured for each LAN subnet that contains devices making use of the 4300T’s Application Layer Gateway (ALG). These entries tell the ALG that the identified subnet is allowed to make use of its services and what router the ALG should use to reach that subnet.

  • Page 49: Configure Ip Phones, Iads Or Softphones

    Configuring the 4300T 2. Select System Overview. 3. Select VoIP Subnet Routing. 4. Enter the IP Network (e.g. 10.10.12.0) . This is the IP address of the remote subnet containing the voice devices. 5. Enter the Netmask (e.g. 255.255.255.0). This is the mask of the IP address of the subnet containing the voice devices.

  • Page 50: Data Networking Configuration

    User Guide V IU 4300T Converged Network Appliance Data Networking Configuration The 4300T provides static IP routing and two types of Network Address Translation (NAT) functions for data traffic. This section describes the use and configuration of these features. NAT for Data Traffic NAT allows hosts on a private internal network (the LAN side of the 4300T) to anonymously communicate with devices on an external network (the WAN side of the 4300T).

  • Page 51: Configure Dynamic Nat

    Configuring the 4300T Configure Dynamic NAT Use Dynamic NAT when you have multiple PCs installed on the LAN side of the 4300T that require Internet or WAN access. Once Dynamic NAT is enabled the 4300T will automatically perform an address translation for all packets to/from the LAN side PCs.

  • Page 52: Delete A Static Nat Entry

    User Guide V IU 4300T Converged Network Appliance Delete a Static NAT entry 1. Select NAT. 2. To delete an IP address or a range of IP addresses highlight the entry in the Static NAT Client Entries list and press the Delete key on your keyboard.

  • Page 53: Delete The Static Route

    Configuring the 4300T 4. Select the Apply Route checkbox. 5. Enter the IP Network address. This address is the remote data network you would like the 4300T to forward to the gateway. The hosts portion of the IP address should be set to “0”. For example, 10.10.20.0 6.

  • Page 54: Enable Or Disable The Firewall

    User Guide V IU 4300T Converged Network Appliance The 4300T uses a Stateful Packet Inspection (SPI) firewall to protect data devices installed behind the LAN interface. Voice devices are protected by the 4300T Application Layer Gateway (ALG) as described in VoIP Configuration. The firewall is enabled by default.
  • Page 55 Configuring the 4300T Action Description Input format Allow TCP Port Allows traffic with the *Valid values range from 1 through 65535. *Multiple specified TCP port to entries are separated by a space terminate on the 4300T. *Range value specified by : character. For example, 25:50 means perform the action on ports 25 through 50 Allow UDP Port Allows traffic with the...

  • Page 56: Remove Advanced Setting Entries

    User Guide V IU 4300T Converged Network Appliance Allow Hostwise Allows all traffic matching *Multiple entries are separated by a space UDP (IP-Port) the specified UDP port *Port are specified using a - character. For example: numbers and the 192.168.3.1-23 for Telnet. specified source IP *Port ranges are specified using a : character.

  • Page 57: Enable Traffic Shaping

    Configuring the 4300T • Controls the data transfer rate of far-end WAN TCP devices to limit WAN link congestion. • Supports network-based QoS applications by setting the TOS bits for all VoIP packets sent to the WAN and the LAN. TOS bits are used so that VoIP packets can be prioritized in the network by DiffServ enabled routers.

  • Page 58: Optionally Enable Priority Ip Addresses

    User Guide V IU 4300T Converged Network Appliance 3. Specify the upstream and downstream bandwidth of your WAN link 4. Enter the WAN Downstream Bandwidth in Kbps. 5. Enter the WAN Upstream Bandwidth in Kbps. Note For FT1/T1/E1 links the upstream and downstream bandwidths will always be the same value (the link is full-duplex).

  • Page 59: Determining The Maximum Number Of Concurrent Calls

    Configuring the 4300T Determining the maximum number of concurrent calls The maximum number of concurrent calls that can be supported by the WAN access link is calculated using the following formula: Max calls = (Maximum WAN upstream bandwidth * .85)/VoIP codec rate where, Maximum WAN upstream bandwidth = value entered in step D above (in Kbps)

  • Page 60: Classifying

    User Guide V IU 4300T Converged Network Appliance are applied to traffic in both the upstream (LAN to WAN) and downstream (WAN to LAN) direction. Each direction is independent of the other and can support different size priority queues. Classifying High priority voice and video traffic generated by endpoint devices is automatically identified by the V IU’s VoIP Application Layer Gateway.

  • Page 61: Downstream Traffic Management

    Configuring the 4300T clocked out at the WAN link’s full rate LESS the bandwidth currently being used for high-priority (ie voice) data. High-priority data is clocked out at the WAN’s full link rate. Any long-lasting burst condition in low-priority data will cause these packets to be delayed and, if necessary, dropped.

  • Page 62: Voip Survivability Configuration

    (WAN) links to these locations. Polycom’s VoIP survivability enhances the reliability of VoIP services to branch offices in a cost effective manner by providing local call switching in the event of WAN link failures or a loss of connectivity to network based call processing servers.

  • Page 63: How Survivability Works

    Configuring the 4300T • Call processing server connectivity status indicators • Support for multiple call processing servers using DNS • Reporting of the currently active call processing server in environments using multiple call processing servers • Local call switching between VoIP endpoints and premises based PSTN gateways during WAN link failures or other failures that prevent connectivity to network based call processing servers •...

  • Page 64: Platform Support

    IU Converged Network Appliances • 4300T Series • 5300 Series • 6400 Series IP Phones • Polycom IP500 & IP600 • Cisco PSTN Gateways • Audiocodes MP-104/108 Configuring VoIP Survivability in V IU Appliances Configuring VoIP survivability in V IU appliances consists of the following tasks: 1.
  • Page 65 Configuring the 4300T Step 1 – Enable VoIP Survivability 1. Log into the V IU appliance using a Netscape or Internet Explorer web browser. 2. Select System. 3. Select Survivability. 4. Select the Enabled radio button under the Survivability Configuration section of the web page.

  • Page 66: Step 3 - Specify The Number Of Digits To Use For Local Dialing

    User Guide V IU 4300T Converged Network Appliance 1. Log into the V IU appliance using a Netscape or Internet Explorer web browser. 2. Select System. 3. Select Survivability. 4. Enter the desired values for Time between heartbeat messages, Time to declare heartbeat lost, Number of lost messages to declare alarm and Number of received messages to clear alarm in the Softswitch Reachability section of the web page.

  • Page 67: Gateway (Optional)

    Configuring the 4300T 2. Select System. 3. Select Survivability. 4. Enter the number of digits for local dialing in the Local Dial Plan section of the web page. 5. Press Submit. Step 4 - Configure the IP address of the local LAN side PSTN gateway (optional) This step should be used if you have installed a PSTN gateway at the branch office location.

  • Page 68: Step 5 - Configure Call Processing Server Redundancy

    User Guide V IU 4300T Converged Network Appliance Step 5 - Configure call processing server redundancy If you will be using multiple network based call processing servers then you will need to enable server redundancy and specify the time between DNS lookups in the V IU appliance.
  • Page 69 Configuring the 4300T 6. Select Trigger on resends in the Softswitch Redundancy Settings section of the web page. 7. Enter the Number of resends to declare alarm. 8. Press Submit. 3 - 51...
  • Page 70 User Guide V IU 4300T Converged Network Appliance 3 - 52...

  • Page 71: System Diagnostics

    System Diagnostics The 4300T provides a powerful set of diagnostic information, troubleshooting tools and utilities for system maintenance to network operators. Viewing Software Version, Hardware Platform and the LAN MAC Address The software version, hardware platform, and LAN MAC address are common pieces of information requested by technical support and are accessed directly through the System page of the 4300T web GUI.

  • Page 72: Viewing The Alg Registration Code

    User Guide V IU 4300T Converged Network Appliance Viewing the ALG registration code You will also find a link to the ALG registration code on the System page. The registration code enables the ALG and is pre-installed at the factory. If the registration code is inadvertently deleted you can re-enter the code using the following steps: Enter the Registration Code...

  • Page 73: Routing Information

    System Diagnostics To view the networking configuration and status of the 4300T proceed to the Network Information page as follows: 1. Select System. 2. Select System Overview. 3. Select Network Information. The following networking information is displayed: Routing Information The system routing table contains the static routes for hosts and networks that are configured on the 4300T.

  • Page 74: Viewing Advanced System Information

    User Guide V IU 4300T Converged Network Appliance The interface statistics can point to areas of congestion in the network. If the errors statistic is a few percent or more of the total packets sent it may be an indication of excessive congestion on the network interface. If the congestion is not corrected the quality of voice calls will be affected.

  • Page 75: System Logging Messages

    System Diagnostics System Logging Messages Displays information logged during system boot and normal operation. Logging messages may indicate unauthorized attempts to access the 4300T, process restart messages, and excessive resource utilization messages. Passive Voice Call Monitoring The 4300T monitors live voice calls and performs objective speech quality assessment.

  • Page 76: Verify Registered Voice And Video Devices

    User Guide V IU 4300T Converged Network Appliance Verify Registered Voice and Video Devices The 4300T maintains a list of all registered voice and video devices called a clients list so that it can properly route voice and video calls. At startup, voice and video devices register their IP addresses with the 4300T.

  • Page 77: Performing A Ping Test

    System Diagnostics Performing a Ping Test A ping test is the most common test used to verify basic connectivity to a networking device. Successful ping test results indicate that both physical and virtual path connections exist between the 4300T and the test IP address. Successful ping tests do not guarantee that all data traffic is allowed between the 4300T and the test IP address but is useful to verify basic reachability.

  • Page 78: Restarting Networking Processes

    User Guide V IU 4300T Converged Network Appliance The Network Test Tools page will be refreshed and the results of the traceroute test are displayed (this may take several seconds). The Reset button is used to clear the IP address entry used in step D above. Restarting Networking Processes In extreme circumstances while troubleshooting you may be asked to restart the networking processes including the VoIP ALG in the 4300T by technical...

  • Page 79: Saving And Restoring The 4300T Configuration

    Saving and Restoring the 4300T Configuration The 4300T stores all configuration information for the system in a series of individual files that reside in local flash memory. These files are read at boot time to determine the configuration identity of the 4300T and then stored in RAM as “running”...

  • Page 80: Create A Backup File And Save In Local Flash

    User Guide V IU 4300T Converged Network Appliance The ewn command can be used with a local terminal connection or remotely using SSH. 1. Use a NULL modem cable to connect to serial port 1 of the 4300T 2. Use a terminal emulator such as Hyperterminal set to a baud rate of 9600, 8, 1 and none (databits, stop bits and parity) Alternatively you can connect to the 4300T remotely using SSH: 1.

  • Page 81: Delete A Backup File

    Saving and Restoring the 4300T Configuration List all backup files stored in FLASH. If no file has been saved, the command will only return the # prompt. Delete a Backup File # ewn delete <filename> Delete the backup file specified in the filename. Load a Backup File so that it Becomes the Running Configuration # ewn load <filename>...
  • Page 82 User Guide V IU 4300T Converged Network Appliance 5 - 4...

  • Page 83: Upgrading The 4300T

    Upgrading the 4300T This chapter describes how to upgrade your 4300T to the latest software release available from Polycom. It is recommended that you reboot the 4300T prior to performing the upgrade. This is to make sure there is enough dynamic memory available to handle the upgrade process.
  • Page 84 User Guide V IU 4300T Converged Network Appliance 4. Enter the Download Server address of ftp.support.polycom.com. 5. Enter the Filename: flash.bin 6. Press Submit. You can follow the progress of the upgrade by selecting the refresh the upgrade status link.

  • Page 85: Appendix

    Appendix Troubleshooting Tips This section contains possible solutions to problems regarding the installation of the 4300T. I am having trouble reaching the Internet through the 4300T. We recommend connecting a PC directly (or via a switch) to the LAN port of the 4300T.

  • Page 86: Specifications

    User Guide V IU 4300T Converged Network Appliance 5. Select Network Test Tools. 6. Enter the softswitch address in the IP Address to Ping field. 7. Press Ping. Specifications WAN Ports 1xT1 CSU/DSU or 10/100 Ethernet LAN Ports 4x10/100 Ethernet (switched) Serial Ports 1xRS-232 Dimensions...

  • Page 87: Appendix

    Appendix Neighboring Path Navigator Gatekeeper support Example 1 In this example, there are two neighbored Path Navigator gatekeepers, one behind an EdgeMarc, on a private network, and the other on the public network. Appendix - 3...
  • Page 88 User Guide V IU 4300T Converged Network Appliance Path Navigator GK X = 67.100.100.100 Setup a Neighbor With WAN A = 69.52.177.69 = Neighboring Gatekeepers GK X = 67.100.100.100 VSX 7000 V500 Cloud IP = 90.186.171.200 IP = 67.100.100.240 e164 = 555 e164 = 2040 Not Registered to Any GK Alias = V500...

  • Page 89: V2Iu A

    Appendix V2IU A 1. Setup the Network settings. LAN interface IP address = 192.168.2.1 LAN interface subnet = 255.255.255.0 WAN interface IP address = 69.52.177.69 WAN interface subnet = 255.255.255.0 Default Gateway = 69.52.177.1 2. Setup the VoIP ALG – H323 settings V2IU A is set to use a LAN side gatekeeper, which is 192.168.2.80 Gatekeeper Mode = LAN/Subscriber side gatekeeper LAN / Subscriber side Gatekeeper Address = 192.168.2.80...

  • Page 90: Endpoints

    User Guide V IU 4300T Converged Network Appliance Endpoints 1. Configure the video endpoints as shown in the diagram above. The PVX 104, 105 endpoint’s gatekeeper is GK A, 192.168.2.80 The V500 is a registered to GK X, 67.100.100.100. The VSX7000 is a standalone and is not registered to any gatekeeper. Dialing plans Source Destination...

  • Page 91: Example 2

    Appendix Example 2 In this example, there are two neighbored Path Navigator gatekeepers, one behind one V2IU, on a private network, and the other behind another V2IU, on a separate private network. There is also a codec behind a third V2IU, just as an example. V2IU C is just a remote V2IU running in the embedded gatekeeper mode.

  • Page 92: V2Iu A

    User Guide V IU 4300T Converged Network Appliance V2IU A 1. Setup the Network settings. LAN interface IP address = 192.168.2.1 LAN interface subnet = 255.255.255.0 WAN interface IP address = 69.52.177.69 WAN interface subnet = 255.255.255.0 Default Gateway = 69.52.177.1 2.

  • Page 93: Network Settings

    Appendix Network Settings Appendix - 9...

  • Page 94: Voip Alg - H323 Settings

    User Guide V IU 4300T Converged Network Appliance VoIP ALG – H323 Settings Appendix - 10...
  • Page 95 Appendix Appendix - 11...

  • Page 96: V2Iu B

    User Guide V IU 4300T Converged Network Appliance V2IU B 1. Setup the Network settings. (Configuration -- Neighboring Gatekeeper -- Neighbors -- Add) LAN interface IP address = 192.168.1.1 LAN interface subnet = 255.255.255.0 WAN interface IP address = 64.10.10.10 WAN interface subnet = 255.255.255.0 Default Gateway = 64.10.10.1 2.

  • Page 97: Network Settings

    Appendix Network Settings Appendix - 13...

  • Page 98: Voip Alg - H323 Settings

    User Guide V IU 4300T Converged Network Appliance VoIP ALG – H323 settings Appendix - 14...
  • Page 99 Appendix Appendix - 15...

  • Page 100: V2Iu C

    User Guide V IU 4300T Converged Network Appliance V2IU C 1. Setup the Network settings. LAN interface IP address = 10.10.10.1 LAN interface subnet = 255.255.255.0 WAN interface IP address = 64.186.171.51 WAN interface subnet = 255.255.255.0 Default Gateway = 64.186.171.1 2.

  • Page 101: Voip Alg - H323 Settings

    Appendix VoIP ALG – H323 Settings Appendix - 17...
  • Page 102 User Guide V IU 4300T Converged Network Appliance Appendix - 18...

  • Page 103: Endpoints

    Appendix Endpoints 1. Configure the video endpoints as shown in the diagram above. The PVX 101 , 102 endpoint’s gatekeeper = 192.168.1.45 The PVX 104 , 105 endpoint’s gatekeeper = 192.168.2.80 The Viewstation’s gatekeeper = 10.10.10.1 The VSX7000 is a standalone and is not registered to any gatekeeper. Dialing plans Source Destination...

  • Page 104: Path Navigator

    User Guide V IU 4300T Converged Network Appliance Source Destination Dial string PVX 101 / (string) PVX 102 / Viewstation 444@64.186.171.51 PVX 103 / PVX 105 / VSX 7000 (IP + Ext) PVX 101 64.10.10.10 , 101 PVX 102 64.10.10.10, 102 PVX 104 69.52.177.69 , 104 PVX 105...

  • Page 105: End-User License Agreement For Polycom® Software

    (and/or any company you represent) and either Polycom (Netherlands) B.V. (in Europe, Middle East, and Africa), Polycom Hong Kong, Ltd. (in Asia Pacific) or Polycom, Inc. (in the rest of the world) (each referred to individually and collectively herein as “POLYCOM”), for the SOFTWARE PRODUCT licensed by POLYCOM.
  • Page 106 GRANT OF LICENSE. Subject to the terms of this Agreement, POLYCOM grants to you a non-exclusive, non-transferable, revocable license to install and use the SOFTWARE PRODUCT solely on the POLYCOM product with which this SOFTWARE PRODUCT is supplied (the "PRODUCT"). You may use the SOFTWARE PRODUCT only in connection...
  • Page 107 SOFTWARE PRODUCT are owned by POLYCOM or its suppliers. Title, ownership rights, and intellectual property rights in the SOFTWARE PRODUCT shall remain in POLYCOM or its suppliers. Title and related rights in the content accessed through the SOFTWARE PRODUCT is the property of such content owner and may be protected by applicable law.
  • Page 108 POLYCOM's option and expense, to refund the purchase price paid by you for any defective software product which is returned to POLYCOM with a copy of your receipt, or to replace any defective media with software which substantially conforms to applicable POLYCOM published specifications.
  • Page 109 THAT RESULTS FROM THE DOWNLOAD OR USE OF THE SOFTWARE PRODUCT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL POLYCOM OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION,...
  • Page 110 11.3 Contact. If you have any questions concerning this Agreement, or if you desire to contact POLYCOM for any reason, please contact the POLYCOM office serving your country. 11.4 U.S. Government Restricted Rights. The SOFTWARE PRODUCT and documentation are provided with RESTRICTED RIGHTS.
  • Page 111 BY INSTALLING, COPYING, OR OTHERWISE USING THIS SOFTWARE PRODUCT YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY THE TERMS AND CONDITIONS INDICATED ABOVE. Polycom, Inc. © 2005. ALL RIGHTS RESERVED. 4750 Willow Road Pleasanton, CA 94588 U.S.A.
  • Page 112 User Guide V IU 4300T Converged Network Appliance You may modify your copy or copies of the Program or any portion of it, thus forming a work based on the Program, and copy and distribute such modifications or work under the terms of Section 1 above, provided that you also meet all of these conditions: a) You must cause the modified files to carry prominent notices stating that you changed the files and the date of any change.
  • Page 113 Regulatory Notices the corresponding source code, to be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange; or, c) Accompany it with the information you received as to the offer to distribute corresponding source code.
  • Page 114 User Guide V IU 4300T Converged Network Appliance conditions of this License, they do not excuse you from the conditions of this License. If you cannot distribute so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not distribute the Program at all.

  • Page 115: Fcc Part 15 Notice

    Regulatory Notices exceptions for this. Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of software generally. NO WARRANTY 11. BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE LAW.

  • Page 116: Industry Canada (Ic) Notice

    User Guide V IU 4300T Converged Network Appliance This device must only be connected to the T1 WAN network. Before connecting your unit, you must inform the telephone company of the following information: Port ID REN/SOC FIC USOC T1 WAN 04DU9-DN, 04DU9-BN 6.0N RJ48C If the unit appears to be malfunctioning, it should be disconnected from the telephone lines until you learn if your equipment or the telephone line is the source of the trouble.
  • Page 117 Regulatory Notices Users should ensure for their own protection, that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas”. Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.
  • Page 118 User Guide V IU 4300T Converged Network Appliance Regulatory Notices - 14...

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