Polycom recording and streaming server getting started guide (14 pages)
Summary of Contents for Polycom RSS 4000
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® ™ Polycom 4000 System User Guide 7.0.0 Oct. 2011 3725-32870-002/C...
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As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision.
Contents Polycom® RSS™ 4000 Introduction ················································· 1-1 Overview ········································································ 1-1 System Hardware Installation ·············································· 1-2 General Safety Precautions ·············································· 1-2 Unpack the Package ······················································· 1-2 Install the System ·························································· 1-3 System Indicators ·························································· 1-3 System Initial Configuration ················································ 1-4 Preparations before Configuration ···································· 1-4 Modifying the Initial IP Address ······································...
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Polycom® RSS™ 4000 User Guide Live Streaming ································································· 3-9 Starting a Live Streaming ················································ 3-9 Viewing Live Streaming Information ································ 3-9 Viewing Live Streaming Video········································· 3-9 Multicast ········································································ 3-10 Multicast of an Archive or a Live Streaming Video ·············· 3-10 Viewing Multicast Video ···············································...
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Polycom® RSS™ 4000 User Guide User ·········································································· 4-21 Viewing Users ····························································· 4-22 Adding a New User ······················································ 4-24 Managing Users ··························································· 4-25 Groups ······································································· 4-25 Creating a New Group ·················································· 4-26 Managing Groups ························································ 4-26 Service Setting ································································· 4-26 Active Directory ··························································· 4-26 Calendar Configuration ·················································...
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Polycom® RSS™ 4000 User Guide Restoring Factory Default Configuration ··························· 4-55 System Recovery ·························································· 4-56 TV User Interface Operation ···························································· 5-1 Introduction to Main Menu Page ·········································· 5-1 Start Recording ································································· 5-3 Viewing Archives ······························································ 5-4 Appendix A – Telnet/Terminal Commands ········································ 6-1 HyperTerminal Parameters ·················································...
Polycom® RSS™ 4000 Introduction Overview The Polycom® RSS™ 4000 Recording and Streaming Server is a web server that enables you to easily perform recording, live streaming, stream media processing and multimedia archiving. Polycom® RSS™ 4000 system supports the recording of single-point, multipoint, and multipoint video conferences, including H.239 data contents.
Polycom® RSS™ 4000's Application in the Video Conference Network System Hardware Installation General Safety Precautions Follow these rules to ensure general safety: Keep the area around the Polycom® RSS™ 4000 unit clean, free of • clutter and well ventilated. •...
Take all items out of the package and check if any of them is in poor condition. If you find damage, file a claim with the delivery carrier. Polycom is not responsible for damage sustained during shipment of this product.
Preparations before Configuration Obtaining Network Information Before the initial configuration, get the following information from your network administrator to configure Polycom® RSS™ 4000 to your local network: IP address, subnet mask, and default gateway IP address to be assigned •...
Before using Polycom® RSS™ 4000, you need to activate the device. Follow the procedure below to obtain the product activation key. When you power on and log in to the Polycom® RSS™ 4000 for the first time, the system displays the product activation page, prompting you to enter a product activation key.
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Chapter 1 - Polycom® RSS™ 4000 Introduction By default, Polycom® RSS™ 4000 Web server has an untrusted certificate and uses the HTTPS protocol to set up SSL secure connection with client end. If you use Internet Explorer as a browser, you will be prompted that the security certificate for the website has some problem.
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10 Click Update and confirm to restart the system to apply the setting. To change IP address via RS-232 Console or Telnet: Connect your computer to the RS232 port of the Polycom® RSS™ 4000 with a serial port cable and activate the console port (115200, 8bits).
When you activate the device and subsequently connect to the system's web management interface for the first time, you will be prompted that a Polycom RSS 4000 multicast add-in is required at the top of the browser. Make sure you use the Internet Explorer browser. If you have already purchased the multicast license, please install the controls according to the prompt on the screen.
Specifies the H.323 alias for the system. Click Update and confirm to restart the system to apply the setting. User Interface The Polycom® RSS™ 4000 provides two types of user interfaces: Web configuration interface and endpoint TV user interface. Web User Interface The system provides a user-friendly Web-based operations interface.
Chapter 1 - Polycom® RSS™ 4000 Introduction Working Mode The Polycom® RSS™ 4000 can work in two types of mode: normal mode and maximum security mode. The normal mode provides the maximum access to the system functionalities and is the most commonly used mode for general video conferencing environments.
Run the Web browser on your computer. Enter https://<system IP address> in the address bar and then press Enter to display Web login page of Polycom ® RSS™ 4000 system. Enter your username and password to log in to the system. Default administrator username and password are both admin.
View, edit, and View, edit, and delete permissions delete Polycom ® RSS™ 4000 allows up to 200 users to be logged in to the Web UI at the same time. Common Operations List Sorting, Searching, and Refreshing For all items listed on the Web UI (for example, VRR list, list of archives, user list, etc.), a unified search bar is provided for users to find specific items,...
Ctrl + targets or Shift + targets. Starting a Recording You can start recording in the Polycom ® RSS™ 4000 system using one of the following methods: Start a recording by calling the endpoint from the Polycom® RSS™ 4000 •...
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Recording Link function on the MCU, refer to the user manual provided with the MCU. This part describes how to start recording from the Web UI of the Polycom ® RSS™ 4000 system and the endpoint. To start a recording from the Web UI (only for administrators): Enter Polycom ®...
VRR's number to the dial-in number. For more information, see Dialing-in to a VRR to Start Recording. Playing Back Recorded Files To play back recorded files stored in the Polycom ® RSS™ 4000, you can choose one of the following methods: •...
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During the playback of video, you can press the up arrow key on the remote control to exit playing and return to the file list. If the bandwidth at which a user endpoint is connected to Polycom® RSS™ 4000 is lower than the bandwidth used for archives to be played back, videos cannot be played back on the endpoint.
Ordinary User Configuration This chapter mainly describes Web configurations that ordinary users should set after logging into the Polycom® RSS™ 4000 system. For administrator users, see Chapter Administrator Configuration. When you log in to the system for the first time using the account and password assigned by the administrator, a password setting box appears, prompting you to change your password.
If both the Polycom® RSS™ 4000 and the endpoint are enabled the SIP, • the dial-in number is [VRR number]@[RSS IP address]. For example, if your VRR number is 1000 and the Polycom ® RSS™ 4000 IP address is 172.21.110.2, you may dial "1000@172.21.110.2". •...
Charpter 3 - Ordinary User Configuration For example, if the Polycom ® RSS™ 4000 IP address is 172.21.110.2 and your VRR number is 1000, you may dial "172.21.110.2##1000". Modifying a VRR You can modify several parameters of your own VRR.
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Remove button. ― To authorize a user to edit, check for that user in the allowed list. Both add and delete operations support the Windows standard multiple-select operation. Click OK to complete modifications to the VRR. Polycom, Inc.
Charpter 3 - Ordinary User Configuration Archives All files recorded by Polycom® RSS™ 4000 system are saved in the Archive page where ordinary users can only view following types of archives: • Files recorded by users’ own VRR Files recorded by the VRR for which the user has been added to the •...
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Click Archive Files at the right bottom of the page to expand its property pane. Click the Download button corresponding to the target format. If the Download button appears as , it means you have to wait until transcoding is completed in case the archive status is Waiting or Transcoding. Polycom, Inc.
You can enter several related words within a length of 128 bytes. Specifies the tags for archives recorded with the VRR. Tags can be used to search archives easily and quickly in Archives list (Media>Archives). Tags You can enter several related words within a length of 128 bytes. Polycom, Inc.
If the system has been registered to a gatekeeper:[RSS E.164 • prefix][Quick Code]# For example, if the E.164 prefix of Polycom® RSS™ 4000 system is 1234 and the quick code of the file to be played back is 567890, dial 1234567890# If the system has not been registered to a gatekeeper:[RSS IP...
Charpter 3 - Ordinary User Configuration Live Streaming Polycom® RSS™ 4000 system supports live streaming of video sources, such as live video conference or dual stream sent by endpoints or MCUs with a highest resolution of 720p and a maximum bandwidth of 4M. You can view meeting videos and the second channel of dual stream in real time by connecting to Polycom®...
Multicast Polycom® RSS™ 4000 system supports the video multicast function and can send video streams to a group of computers at the same time. Users can play multicast videos by accessing the system's Web Management interface. Only the use of the Internet Explorer browser is supported.
Click Stop Multicast to stop the multicast of this video. Ordinary users can only stop the multicasts they have started. The system cannot perform cycling of multicast videos. The multicast will end automatically when the playing of the video ends. Polycom, Inc. 3-11...
For ordinary users, see the Chapter Ordinary User Configuration. By default, Polycom® RSS™ 4000 has one administrator, for which username and password are both admin. It is recommended that you change the default password after logging in to the system for the first time to prevent system intrusions.
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Specifies a unique name to identify this template. Specifies the maximum bandwidth that can be used by an Maximum Call endpoint or MCU to connect to the Polycom® RSS™ 4000 Rate system for recording and live streaming. Specifies the bandwidth to be used for video conversion of Primary recording and live streaming.
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Generate an MP3 ends. This option is often required to be enabled when audio file recording an audio-only call. Note: Polycom® RSS™ 4000 does not support G.728AB or Siren 14 32K. Specifies whether to enable the Lost Packet Recovery (LPR) capability.
A default VRR, named Default_VRR, is built in the system. When an endpoint or MCU tries to connect by directly dialing Polycom® RSS™ 4000 system IP address or E.164 prefix, default VRR parameters will be used for recording. You can modify the default VRR but cannot delete it.
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VRRs owned by that user will be automatically deleted. Specifies the VRR channel. A channel is used to classify a large number of videos when the Polycom® RSS™ 4000 is Channel integrated with Polycom Video Media Center™ (VMC) 1000 V2.0.
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Remove button. ― To authorize a user to edit, check for that user in the allowed list. Both add and delete operations support the Windows standard multiple-select operation. Click OK to complete VRR configuration. Polycom, Inc.
If the Polycom® RSS™ 4000 and the endpoint are both registered to a SIP server, the dial-in number is [VRR number]@[RSS IP address]. For example, if your VRR number is 1000 and the Polycom ® RSS™ 4000 IP address is 172.21.110.2, you may dial "1000@172.21.110.2".
For more information about the TV UI, refer to TV User Interface Operation. Polycom RMX series systems that support the Recording Link can be connected to the multipoint meeting room as a participant as well. The multipoint recording has the following limitations: ...
Creating a Multipoint Recording Room You can create a multipoint recording room by defining a multipoint VRR in the Polycom® RSS™ 4000 system. Dialing into a multipoint VRR sets up a multipoint recording room between the two sites. To define a multipoint VRR: Click VRR>...
Specifies an idle time in range of 5-120 minutes. The VRR is removed from the system automatically in the following scenarios. Idle Time to Live There is no device dial into the VRR for the time set here after the Start Time arrives. 4-10 Polycom, Inc.
Channel You can customize video channels on the Polycom® RSS™ 4000 to classify videos according to subjects. When integrated with Polycom Video Media Center™ (VMC) 1000 V2.0, videos recorded on the Polycom® RSS™ 4000 can be imported into VMC and classified according to their channels, to facilitate on-demand business management.
When Available enables the AES encryption for H.323 connections when the peer device enables the AES option, and vice versa. Note: AES encryption is available only in H.323 calls. You need to choose “When Available” for setting up SIP connections successfully. 4-12 Polycom, Inc.
Live Streaming Resources Usage The number of resources supported by the Polycom® RSS™ 4000 system for live streaming the video depends on the system model you purchased. The following table shows the relationship between the model and the resources it supports.
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Large The combination of frame rate, resolution, number of rates used and video layout affects the number of resources required on the Polycom® RSS™ 4000 system to support live streaming. For information about setting the rates and the video layout, see Defining a Template.
Polycom® RSS™ 4000 supports the simultaneous multicast of up to 20 channels. To use the multicast function successfully, the following conditions are required to be met: The multicast function is activated in the Polycom®...
Network Service IP Setting Polycom® RSS™ 4000 system supports both IPv4 and IPv6 network communications. On the IP Setting page, you can configure parameters to be used for network communication, including system IP address, DNS server, NAT server and speed/duplex modes for LAN ports.
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ICMP destination unreachable messages that come from other network devices when the system is configured to serve as a router. Host Name Specifies the host name of the system. Domain Specifies the domain name of the system. Polycom, Inc. 4-17...
Gatekeeper IP Address gatekeeper. Specifies the port number for the primary (or alternate) Gatekeeper Port gatekeeper. Specifies whether to register the system to Polycom DMA 7000 for H.235 .0 Authentication. Register’s User Information to When H.235.0 authentication is enabled, the gatekeeper...
Click Update and confirm to restart the system to apply the setting. If your network supports the Session Initiation Protocol (SIP), you can use SIP to connect IP calls. The Polycom® RSS™ 4000 system supports only the integration with Polycom DMA SIP server.
The recommended priority is 4 for audio and video to Audio / Video ensure that the packet delay for both is the same, that audio and video packets are synchronized, and to ensure lip and audio synchronization (lip sync). 4-20 Polycom, Inc.
Click Update and confirm to restart the system to apply the setting. User Management User Users who are defined in the Polycom® RSS™ 4000 system can log in to the Web Management pages to complete authorized operations. The system supports three user levels: User: Who can only view and edit limited pages, including: •...
User full name. User domain. LOCAL indicates that the user is a local user Domain created in the system. User roles: Administrator, Auditor or User. Different roles Role determine the user operation permissions after logging in to pages. 4-22 Polycom, Inc.
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Active manually. For more information, see Ping You can use Ping to verify that the Polycom® RSS™ 4000 system can communicate with another node in the network. To run Ping on the Polycom®...
The standard Windows keyboard operations are supported, so you can add multiple users at a time. As a new user is added, the system automatically creates a VRR owned by that user, and it can be viewed by entering the VRR>VRRs Page. 4-24 Polycom, Inc.
VRRs, recorded files or live streaming videos. A default group, named All_Users, is built in the system. It includes all the users defined in the Polycom® RSS™ 4000 system. All_Users group cannot be modified or deleted. Polycom, Inc.
Polycom® RSS™ 4000 supports integration with an Active Directory server. After integration, users in the Active Directory domain can access the Web Management pages of the Polycom® RSS™ 4000 directly as ordinary users without needing to be registered in the Polycom® RSS™ 4000.
Web Login page. Then, you can select the appropriate domain in the drop-down list, and use existing users in the domain to log in directly. When logging in to Polycom® RSS™ 4000 Web Management pages using an existing domain user, the user gets only ordinary user permissions.
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Click the link to open the Polycom® RSS™ 4000 login page, log in to directly enter the Archive page or Live Streaming page for the recorded file in Polycom® RSS™ 4000 system, then click the Play button on that page to view the video content.
Dashboard The Dashboard is the default page displayed to administrators after they log in to the Polycom® RSS™ 4000 system. It shows any system status information relevant to administrators. Information panes can be expanded or hidden by clicking headings. Information displayed on the Dashboard will be updated in real time based on changes made to system data.
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Web Connections Shows information about all users connected to the Polycom® RSS™ 4000 Web interface, including their ID, roles, connecting time and IP addresses, and counts login users by roles, so that administrators can easily determine 4-30 Polycom, Inc.
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Displays the on-off status of the SIP option and registration status to the SIP server. Last Login Information Displays the last login information on the Polycom® RSS™ 4000 system, including the login time, user address, failed login information and so on. Polycom, Inc.
Logs been downloaded can be deleted. Displays the Download History list for the selected log file Show Download archive, showing who downloaded the archive and when. History This command is only available if the selected archive has 4-32 Polycom, Inc.
Hard Disk Warning Administrators can set the system to display warning information once the free hard disk space reaches a certain threshold. To set a hard disk warning threshold: Polycom, Inc. 4-33...
Click Update and confirm to restart the system to apply the setting. Ping You can use Ping to verify that the Polycom® RSS™ 4000 system can communicate with another node in the network. To run Ping on the Polycom® RSS™ 4000 system: Click System Config >...
Charpter 4 - Administrator Configuration Security Policy Polycom® RSS™ 4000 system provides detailed security policy settings. You can define login times, password validity period, complexity of password setting, maximum visiting duration, and so on to ensure the secure access to the system.
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Specifies the minimum number of numbers Minimum Numeric required for a valid password. Characters Default: 0 (normal mode), 2 (MSM mode). Specifies the minimum number of special Minimum Special characters required for a valid password. Characters Supported characters include the 4-36 Polycom, Inc.
X.509 certificates (version 3 or eariler) for authenticating the network connections. Once a certificate is purchased and installed in the Polycom® RSS™ 4000 system, it may be used for the following connections: Web server (TLS) and local interface •...
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IIS. Installing a Certificate Authority’s Certificate You must install a certificate authority’s certificate if you don’t obtain a certificate chain that includes a signed certificate for the Polycom® RSS™ 4000 system, your certificate authority’s public certificate, and any intermediate certificates.
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Click OK to close the dialog box. When your request has been processed, your certificate authority sends you a signed public certificate for your Polycom® RSS™ 4000 system. Some certificate authorities also send intermediate certificates and/or root certificates.
Chapter 4 - Administrator Configuration To install a signed certificate that identifies the Polycom® RSS™ 4000 system: In the Actions list, select Install Certificates. In the Install Certificates dialog box, do one of the following: – Click Upload certificate to browse to the file or enter the path and file name.
Enabling the Client Certificate Validation If client certificate validation is enabled in the system, other systems can only connect to the Polycom® RSS™ 4000 system only if they present a client certificate issued by a CA that the system trusts.
Since the signaling traffic and management traffic go separately through LAN 1 and LAN 2 port when the Polycom® RSS™ 4000 system runs in maximum security mode, you may need to connect the two ports to corresponding networks and set the IP address of your management computer accessible to the LAN 2 port in advance.
― Daily: Scan will be performed on the specified day and time of the week. You can select multiple days. ― Monthly: Scan will be performed on the specified day and time of the month. Click Update in the bottom of the page to apply settings. Polycom, Inc. 4-43...
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To manually update the signature: Click System Config> Antivirus in the menu bar at the top of the page. In the Signature Updates area, click Upload signature update file. Specify the update file, and then click Upload. 4-44 Polycom, Inc.
Confirm to restart the system in the popup Reboot the System message box to finish configuration restoration. Data Backup/Restore Polycom® RSS™ 4000 system is able to backup user data to the FTP server in the network, and restore system user data to the status of selected previous Polycom, Inc.
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The system can only support implicit SSL FTP. Click Update to apply these settings. When Polycom® RSS™ 4000 successfully connects to configured FTP server, the Backup/Restore Status on the page displays Connected, and the ACTIONS area on the left of the page shows available operation items: Backup Now and Restore Now.
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Back Path option. If not set, the system will automatically create a folder for storage of files under the home directory of the FTP server. There are two ways to back up user data on Polycom® RSS™ 4000 to FTP server: automatic periodic backup and immediate manual backup.
You need to set a backup path in the Media Back Path field on the page before archives backup. There are two ways to backup archives on Polycom® RSS™ 4000 to an FTP server: automatic periodic backup and full manual backup. The files which have been backed up will not be backed up again, unless full manual backup is conducted.
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Download V7.0 software pack needed for upgrade from Polycom website (http://www.polycom.com/support/network/index.html) to the local computer. Click Admin>System Upgrade on the Web page of your Polycom® RSS™ 4000 system. Click Viewing License Agreement on the System Upgrade page and read the license agreement. Select I have read and agree to the terms of the license agreement to continue the upgrade.
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In the popup alert box and confirm box, always click Yes. Click Restart button on the page to restart the system. Re-log in to the Polycom® RSS™ 4000 system after the system is restarted. Click the Upload RSS Package button in the page that appears, to upload the second upgrade pack (Part2).
Click Format v5 Disk in the ACTIONS area on the left of the page. Product Activation The Product Activation page is used in following activation operations: Activate the new Polycom® RSS™ 4000 system • • Activate the upgraded system •...
You may enter the obtained activation key in the Activation Key text box of the page, and click Update to activate Polycom® RSS™ 4000 system or charged functions. Click Polycom Resource Center link to enter the Polycom Resource Center and obtain the activation key.
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Customizing Endpoint Menu After you dialed and established connection to the Polycom® RSS™ 4000 from the endpoint, you can see a menu interface from the Polycom® RSS™ 4000 (see TV User Interface Operation). You can customize the default background picture and displayed language of the endpoint menu interface.
Changing System Name The system name displays on the endpoint or MCU device when they are connected to the Polycom® RSS™ 4000 system. To change the system name: Click Admin>UI Customization in the menu bar at the top of the page.
To restore the system to the factory default status: Connect the USB storage device to the USB port on the back panel of the system. Restart the device manually, or click Restart on the Shutdown page (Admin>Shut Down) to restart the system. Polycom, Inc. 4-55...
Remove the USB storage device before the system restarts to complete restoration. System Recovery The system will enter rescue mode automatically when it fails to reboot. For information about the rescue mode, refer to the Using the Rescue Mode of RSS 4000guide provided with the system. 4-56 Polycom, Inc.
TV User Interface Operation In addition to Web interface, the Polycom® RSS™ 4000 also provides TV UI for end users to perform the most commonly used recording and playback operations through the remote control. The TV UI (User Interface) from Polycom®...
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Reverse will stop at the previous I-frame. The Web UI can be used to set the interval between I-frames. The Polycom ® RSS™ 4000 has a default interval between I-frames of one minute; the interval can be set as 1-10 minutes.
Chapter 5 – TV User Interface Operation Viewing Archives The user can view not only the files recorded by the currently dialed-in VRR, but also all video files recorded and saved into the current Polycom® RSS™ 4000. If the bandwidth at which a user endpoint connected with Polycom® RSS™...
Appendix A – Telnet/Terminal Commands Polycom® RSS™ 4000 supports device debugging from the command line. You can configure command settings in either of the following two methods: using the HyperTerminal after connecting it to the device through a serial port or configuring via telnet. Both methods use the same command format.
Now enter the login password and press the Enter key. The factory default login password is POLYCOM (case sensitive). If you entered a wrong password, you may be required to re-login to the system.
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Restore System Configuration Type "reset config" after the prompt "#" to restore the following system configurations to the default value: System Config • ― IP Setting ― System time ― Recording Setting ― Security setting (Ports and security policy) Polycom, Inc.
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The default setting is telnet on. If "telnet off" is entered to disable the telnet function of the Polycom ® RSS™ 4000, user can only use the serial port to perform above system setting tasks. The default telnet port is 23, which cannot be modified. The password and command operations for remote telnet login are identical to those for serial port login.
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-l<size> Size of the sent packet, defaulted to 32 bytes [Example] Send the host whose IP address is 172.21.100.111 a Ping packet with the size of 1500 bytes for five times cyclically. The wait time is 1000 ms: Polycom, Inc.
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100Mbps full duplex 100 half 100Mbps half duplex 10 full 10Mbps full duplex 10 half 10Mbps half duplex [Example 1] Set the IP address of the LAN1 interface to 172.21.103.29, subnet mask to 255.255.255.0, and the gateway address to 172.21.103.254: Polycom, Inc.
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[Example 2] Set the 100M half duplex for the LAN1 interface: After you set the connection feature or IP address for the LAN interface, the system must be restarted in order for the new settings to take effect. Polycom, Inc.
(104° F). You may need to provide forced cooling to keep the equipment within its operating temperature range. Do not use this product near water. Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lighting. SAVE THESE INSTRUCTIONS. Polycom, Inc.
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This Polycom® RSS™ 4000 has been marked with the CE mark. This mark indicates compliance with EEC Directives 2006/95/EC and 2004/108/EC. A full copy of the Declaration of Conformity can be obtained from Polycom Ltd, 270 Bath Road, Slough, Berkshire, SL1 4DX, UK.
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Do not attempt to open the case of this product. Caution Danger of Explosion if Battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. Polycom, Inc.
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Chapter 7 – Appendix B – Regulatory Notices Regulatory Notices ADVARSEL! Lithiumbatteri - Eksplosionsfare ved fejlagtig håndtering. Udskiftning må kun ske med batteri af samme fabrikat og type. Levér det brugte batteri tilbage tilleverandøren. Polycom, Inc.
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