Panasonic KX-NS1000 Feature Manual page 235

The audio source for Music on Hold is selected from either a BGM number (1 to 8) or the built-in tone. BGM
can be either an external music source or a user-supplied audio file. The following table shows which audio
sources can be assigned to which BGM numbers:
[BGM Number and the Music Source]
BGM No.
External music port 1 or user audio data
1
User audio data
2
3 User audio data
4 User audio data
5 User audio data
6 User audio data
7 User audio data
8 User audio data
For tenant users, each tenant can select one of the BGMs or the tone to use for Music on Hold.
Conditions
[General]
•
Hardware Requirement: User-supplied music source (when an external music source is assigned)
•
Volume Control
It is possible to change the volume of an internal and/or external music source.
•
For tenants, the type of call determines which tenant's music source is used, as follows:
Incoming Intercom Calls/Outgoing
Incoming CO Line Calls
•
DSP Resource Usage
Music on Hold playback requires a certain number of DSP resources. If all DSP resources are in use, this
operation cannot be performed. (® 5.1.18 DSP Resource Usage)
•
Even if an external music source or a user-supplied audio file is selected for Music on Hold, an IP-PT or
SIP extension user who is put on hold by another extension will not hear the specified Music on Hold.
[User-supplied audio files]
•
User-supplied audio files are uploaded via Web Maintenance Console. Audio files must meet the following
specifications:
–
Format: WAV
–
Size: 80 MB or less
–
Length: 8 minutes or less
•
Initially, a preinstalled audio file is set as the audio source for BGM 1. Through system programming, this
file can be removed or replaced like any other BGM audio file. However, if the PBX is reinitialized, this
preinstalled audio file is set to BGM 1 again.
•
One-look Networking (® 14.1.4 One-look Network)
Document Version 2016-03
Type
Selected based on the tenant setting to which the
Calls extension user belongs.
Selected based on the tenant setting of the distribution
method (DIL/DID).
Music Source
Music Source
13.1.4 Music on Hold
Feature Manual 235