Call Hold - Panasonic KX-NS1000 Feature Manual

•
Caller ID shows whether the call is an intercom or CO line call by default. This setting can be disabled
through system programming.
•
A caller ID name received from the network via a PRI23 card will not be displayed on an SLT. However, if
the received caller ID matches a System Speed Dialing entry, and a name is registered for that entry, it
will be displayed.
PC Programming Manual References
10.3 PBX Configuration—[2-3] System—Timers & Counters—Miscellaneous
→ Caller ID—Waiting to receive
→ Caller ID—Visual Caller ID Display
10.9 PBX Configuration—[2-9] System—System Options—Option 4—
Private Network—Minimum Public Caller ID Digits
10.10 PBX Configuration—[2-10] System—Extension CID Settings
11.1.1 PBX Configuration—[3-1-1] Group—Trunk Group—TRG Settings—Main—
Table
11.1.3 PBX Configuration—[3-1-3] Group—Trunk Group—Caller ID Modification
12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings—Option 8
→ Extension Caller ID Sending
→ Incoming Call Wait Timer for Extension Caller ID
14.1 PBX Configuration—[6-1] Feature—System Speed Dial
Feature Manual References
18.1.6 SMDR (Station Message Detail Recording)
18.1.9 Speed Dialing, Personal
18.1.10 Speed Dialing, System

4.1.4 Call Hold

Description
An extension user can put a call on hold. The following Hold features are available:
Feature
Regular Hold
Exclusive Call Hold
The result of the holding operation can be determined through system programming. Pressing the HOLD button
again just after the first time alternates the mode between Regular and Exclusive Call Hold.
Conditions
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Call Hold Limitation
A proprietary telephone (PT) user can hold one intercom call and/or multiple CO line calls at a time. A
single line telephone (SLT) user can hold either one intercom call or one CO line call at a time. By using
the Call Park feature, PT and SLT users can hold multiple CO line calls and intercom calls simultaneously.
(® 4.1.7 Call Park)
•
Music on Hold
Music, if available, is sent to the held party. (® 13.1.4 Music on Hold)
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Hold Recall
Document Version 2016-03
Any extension can retrieve a held call.
Only the extension user who held the call can retrieve it.
Private Network—Public Call through
Caller ID Modification
Description
4.1.4 Call Hold
Feature Manual 53